Bill's Restaurant & Bar - Guildford

3.9
493 reviews
£25 and under
British

Top tags:

Casual
Part of The Angel Hotel, an old coaching inn in the centre of town, Bill’s Guildford restaurant is very pretty. Open for breakfast, lunch, dinner and everything in between, this is the perfect place to take a break from shopping. The lower floor is stunning at night time, with stone floors, archways and vaulted ceilings. The restaurant also has a private dining room for up to 40 people.
What 493 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
3.9
food
3.9
service
3.9
ambience
3.7
value
Noise · Moderate
78% of people would recommend it to a friend
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LH
LiliH
1 review
Dined a day ago
Overall2food2service3ambience2

Unfortunately the food was very bland, I had Caesar salad. The chicken was so dry and my side dish of calamari was cold when served. The toilets were filthy and no toilet roll either. It really annoys me that they put service charge on the bill, I find it presumptive and rude. Their only saving grace was the lovely young lady with pink hair. She was so attentive and friendly, my children loved her! And the other staff were nice too.

OT
OpenTable Diner
London
1 review
Dined 2 days ago
Overall3food3service4ambience4

Staff were great but it did take a long time for the food to arrive. Also, some of the drinks were very expensive, eg a smoothie that was mainly a glass of ice! Food was good when it arrived.

DE
DEBBIEM
1 review
Dined 2 days ago
Overall4food4service5ambience4

Manageress was very welcoming upon arrival and we were seated quickly and drinks order taken then food order. Food was good and plenty to eat .Friendly service and value for money.

FS
FoodieS
1 review
Dined 3 days ago
Overall3food3service2ambience3

They were not very busy, yet the waitress who served us even though I reminded her 3 times for some water she didn't bring it.

g
goofy
London
3 reviews
Dined 3 days ago
Overall5food5service5ambience5

Great food and service

CL
CharlotteL
1 review
Dined 3 days ago
Overall2food1service1ambience2

Was served a vegetarian labelled macaroni and cheese which was served with bacon in. I am vegetarian and only realised half way through the meal that meat was actually in the dish. When I raised this with the waitress she took the plate away and spoke with the chef and she then came back and told me that the bacon I had found was “crispy onion”. Considering I had located onion within the dish, which was a white onion and the bacon was obviously a red colour, this was not true and I also think it was insulting to infer that I would mistake “crispy onion” as bacon. I then pulled out 10-15 bits of obvious bacon and lined them up along the side of the plate (visibly gristle, fat and bacon meat showing) and asked another waitress to take this away. The host then came over and told me, again, that the chef had advised that the bacon was “crispy onion” which it clearly was not. There was a meat eater within my party who even tasted the bacon pieces and confirmed it was meat. I think the key thing for Bills to take away from the situation is the following:
- do not serve a vegetarian dish with meat pieces if it is not asked for
- if a customer advises there is meat in the dish, do not insult their intelligence TWICE by telling them that what is clearly meat is “crispy onion”

I sincerely hope I am not unwell from this experience as that is a very real possibility.

Thanks.

OT
OpenTable Diner
Surrey
2 reviews
Dined 4 days ago
Overall1food1service1ambience3

Very poor service, ordered eggs runny but they came like rubber with no seasoning at all. Very disappointing

C
Cmdcmd
1 review
Dined 4 days ago
Overall3food4service3ambience4

Service was a bit slow, and place wasn’t that busy. Also asked for tea and it was given early grey tea, so then ordered English breakfast tea and was given the same again. But as service was slow I was nearly finished breakfast to make a fuss.

Staff friendly and food was good

KW
KW01
Hampshire
6 reviews
Dined 5 days ago
Overall5food5service5ambience3

I have a food intolerance and Bill's staff couldn't have done more to alert me to potential problems. We love going to Bill's but the only critique I could have was that we were seated near a large noisy party. However, they left halfway through our meal and of course we understand that celebrating a birthday can be a riotous affair, so not a problem!

RK
RachelK
London
1 review
Dined 6 days ago
Overall1food2service1ambience1

We've gone to bills for years. First visit to the Guildford branch and won't be rushing back to Bills again for a long time.

CE
ChelseaE
1 review
Dined 6 days ago
Overall5food5service5ambience5

We had fantastic customer service from all of the staff but we were looked were especially well by Mimi, who really made our evening so enjoyable!

AG
AmandaG
Buckinghamshire
1 review
Dined 6 days ago
Overall5food4service5ambience5

Great attentive waitresses. Food came out fast. Was tasty. Definitely will come back again

EP
EileenP
1 review
Dined on 25 July 2021
Overall5food5service5ambience4

We were very impressed with the restaurant. As there were five of us we felt so fortunate to be seated at a table for six in a quiet area of the restaurant. The staff were VERY helpful and the food was extremely good. We would all go there again.

MJ
MeganJ
London
3 reviews
Dined on 25 July 2021
Overall3food2service2ambience4

Waited over 30 minutes for our breakfast despite other tables getting their food in perfect time.
We chased our waitress who came out with it straight away which was concerning as my beans had a skin on top and my eggs hard - clearly our food was ready and had been forgotten about.

Will not be returning any time soon

J
Joanne
Bristol
2 reviews
Dined on 24 July 2021
Overall4food4service3ambience4

God food great veggie options

JG
JimiG
Surrey
1 review
Dined on 24 July 2021
Overall5food5service5ambience5

Very friendly staff. Very organised & a pleasant experience.

A
Alice
Surrey
1 review
Dined on 23 July 2021
Overall5food5service5ambience5

Lovely service, friendly but not overbearing. Good choice of dishes, all were really well done. Character building with nice atmosphere. Thank you.

WS
WilliamS
London
3 reviews
Dined on 23 July 2021
Overall4food3service4ambience4

We are occasional Bill's diners and we only had salads this time. They were ok but a little tasteless all three of us felt. Has the menu been changed recently? A bit more taste please.

E
Elspeth
Cumbria
1 review
Dined on 20 July 2021
Overall4food4service5ambience4

Been to this restaurant recently for Breakfast and Lunch - menu very good for meat eaters and vegetarians.
Lovely staff and ambience

YT
YT123
London
1 review
Dined on 19 July 2021
Overall5food5service5ambience5

Staff were very welcoming and the service was excellent

D
Dale
Surrey
1 review
Dined on 18 July 2021
Overall1food1service1ambience1

Got to restraunt in guildford,waited get in then got told coukdnt have breakast .joke ...

c
chets
London
4 reviews
Dined on 17 July 2021
Overall4food4service5ambience4

Great service, friendly staff, food was lovely, Pineapple express cocktail was a hit, will be back:)

BM
BomoMand
1 review
Dined on 17 July 2021
Overall4food4service5ambience5

Bustling on a Saturday lunchtime. The waiting staff were very friendly and attentive despite being extremely busy. The classic burgers we all ordered with fries were delicious, and the ice creams, lemon sorbet and chocolate brownie desserts we ordered were equally so. The food was reasonably priced, tasty, fresh and well presented. It was a scorching hot day and the inside environment was well air-conditioned. I like the fact that they use seasonal produce on the menu. Will definitely return.

PS
PaulaS
Surrey
1 review
Dined on 17 July 2021
Overall4food5service5ambience5

Great place, great service and great food. Will definitely go again.

JS
JudithS
1 review
Dined on 16 July 2021
Overall2food2service3ambience3

Good service and excellent air con. Food was average. Men's toilets were dirty, as were the stairs leading to them. Overall, I was disappointed. Not as good as a visit to Bill's in Plymouth.

S
Shareen
1 review
Dined on 16 July 2021
Overall5food5service5ambience5

Mimi was lovely. She engaged with us and made my niece laugh. She was very kind.

GS
GavS
1 review
Dined on 16 July 2021
Overall5food5service5ambience5

Absolutely love this place. Food is always on point, and service never disappoints.

Had the Eggs Benedict, and the poached eggs were perfect. Out server couldn’t have been more attentive & friendly

Another great visit

B
Becka
Surrey
1 review
Dined on 15 July 2021
Overall3food2service3ambience1

Very busy and too loud to hear each other speak. Asked for a more isolated table and was put on a walk way instead where last time I wasn't. Took a while to get served, even once quiet took a while to get our dessert menus, desserts and drinks. Asked for sauces with main and they were never received.

Usually Bills is very good, this is my first time I'm unhappy with the service.

LH
LauraH
Amsterdam
1 review
Dined on 14 July 2021
Overall5food5service5ambience4

Fab service- very speedy which was great as we were on a lunch break. Will be recommending to colleagues. Food was delicious and staff so friendly and helpful!

P
Peterv
1 review
Dined on 14 July 2021
Overall4food4service5ambience4

Excellent service and very welcoming. Rules around covid clearly explained and actioned.

GB
GlynB
Devon
1 review
Dined on 14 July 2021
Overall5food5service5ambience5

Went for breakfast. Service was fantastic as was the food.

D
Daniel
1 review
Dined on 13 July 2021
Overall3food4service1ambience2

Food was lovely, we both had vegan burgers for main but we did order the vegan sharing platter which we presumed would come as a starter but it all arrived together and being sat at a small table we struggled with room. No one checked in while we ate to see if the food was okay, didn’t check if we wanted any sauces with our food. After finishing, the plates were cleared but we weren’t offered the desert menu or offered any coffees/teas or the bill. It then took 30 minutes for us to be able to signal to the waitress for the bill, as if we didn’t, god knows how long we would have been waiting! Pretty poor service, we then refused to pay the service charge which then the waitress told us she would have to get someone else to remove it from our bill which took another 10 minutes. Probably won’t be returning any time soon.

J
Jose
Louisville
1 review
Dined on 11 July 2021
Overall1food1service1ambience1

Terrible service we not even eat they were very rude

GB
GeraldB
London
1 review
Dined on 11 July 2021
Overall4food4service5ambience5

This is the 3rd week running we have had breakfast at the Guildford branch of Bill’s. Each week it has improved. The staff were very attentive and a real pleasure to engage with. Topped by a lovely conversation with the lady manager Mimi. Can’t wait to visit again. A brilliant start to a Sunday morning. First class and will definitely recommend.

OT
OpenTable Diner
1 review
Dined on 10 July 2021
Overall5food5service5ambience5

Was amazing! Must give real credit to our server Hannah, she was just amazing, so attentive and friendly. I cannot give her enough credit. Will be back soon for sure.

SW
SarahW
Surrey
2 reviews
Dined on 10 July 2021
Overall5food5service5ambience4

Lovely idea to support England and the cocktails were delicious.
Service very good and the meal scrumptious.

C
Charlotte
1 review
Dined on 10 July 2021
Overall3food3service3ambience3

Our main waitress was lovely really chatty. However the waitress who served us our food came across been abrupt and rude. We asked for sauce and her reply was “how many do you want so I don’t have to keep running backwards and forwards”.
The food wasn’t very hot so had to eat it quickly.

h
heygale
New York Area
1 review
Dined on 10 July 2021
Overall2food1service3ambience4

Food was over cooked, just burgers and chicken breast so a shame not to get the basics right. We were told we needed to be finished within 1.5 hours, not a problem for us except the service and food was very slow. Disappointing visit. Happy to support local restaurants but will try somewhere else next time.

R
Rhiannon
Surrey
1 review
Dined on 9 July 2021
Overall3food2service3ambience2

Service was kind of slow and had to order drinks more than once to actually get them. Tables around us were complaining about value for money, the food was ok and the menu reasonably priced but there was a hair or something in my food.

VP
VictoriaP
Surrey
2 reviews
Dined on 6 July 2021
Overall5food5service5ambience5

Characterful building, staff were really welcoming and friendly. The interior was quirky and spacious, our waitress gave us plenty of time to talk before ordering, service was fabulous. We didn’t have to wait too long before our food arrived, really delicious and well presented, would definitely dine here again, thank you!

FAQs

Bill's Restaurant & Bar - Guildford is rated 3.9 stars by 493 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.