Bill's Restaurant & Bar - Soho

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1. OT

   OpenTable Diner

   London

   1 review

   2.0

   1 review

   Dined today

   overall2food2service2ambience2

   When i got to the restaurant the staff had no knowledge of my booking. It simply didn’t show up even though i had confirmation of the booking. The hostess kindly found us a table however. The service - while everyone was lovely, they are really unexperienced. It felt like nobody really knew what they were doing. The server reminded us of when we had to leave right after we had sat down… which i felt was unprofessional and off putting.

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2. ID

   IvanD

   London

   8 reviews

   5.0

   8 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Always great experience when catching up with friends in soho. Our waiter was super nice!

   Report
3. MA

   MARIAZ

   South Wales

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Service was great; lovely servers. Food was good and took decent time despite it being busy there. Location is great too.

   Report
4. OT

   OpenTable Diner

   Bavaria

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Fantastic experience, everything was perfect!

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5. OT

   OpenTable Diner

   London

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service4ambience5

   Had a an amazing time in the restaurant. The food was delicious as always!

   Report
6. R

   Richard

   London

   10 reviews

   3.0

   10 reviews

   Dined 6 days ago

   overall3food4service2ambience4

   Nice environment. Good food. Service very very slow

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7. v

   veggielover

   San Francisco

   20 reviews

   3.0

   20 reviews

   Dined 7 days ago

   overall3food3service4ambience5

   Lovely atmosphere and environment. We had the set menu and my friend had the minute steak which disappointingly was tough as old boots, even with a steak knife! We mentioned this to the staff who kindly took the charge for that meal off our bill. The spinach, coconut and lentil soup was lovely, as were the chicken dumplings. My main course of spinach and squash daal was also good, but could have been served a little warmer.

   Report
8. DA

   DoruAlexandr

   London

   6 reviews

   3.0

   6 reviews

   Dined on 21 June 2022

   overall3food2service1ambience2

   Was really disappointing on the drinks and flavour on the menu we ordered , plus that was my husband’s birthday and anniversary they come with a candle for death people. To wish him happy birthday. Disappointing and very unprofessional

   Report
9. OT

   OpenTable Diner

   London

   6 reviews

   vip
   3.0

   6 reviews

   Dined on 20 June 2022

   overall3food3service3ambience3

   I've better meal and customer service before. They were trying to charge us for something we didn't have. The main dishes on the set menu don't have the variety they used to in previous months

   Report
10. c

    chops

    Atlanta

    42 reviews

    vip
    5.0

    42 reviews

    Dined on 19 June 2022

    overall5food5service3ambience5

    Bill’s was the best lunch we had in London. The tuna appetizer was excellent. The chicken sandwiches, pancakes and meatballs were delicious. I would recommend the cinnamon donuts for dessert.

    Report
11. k

    katei

    New York Area

    21 reviews

    vip
    5.0

    21 reviews

    Dined on 19 June 2022

    overall5food5service5ambience5

    Another fantastic meal at Bills. Avoiding gluten menu is brilliant

    Report
12. OT

    OpenTable Diner

    London

    1 review

    4.0

    1 review

    Dined on 13 June 2022

    overall4food4service4ambience5

    I really enjoyed this place! Great food. Cool atmosphere. Friendly wait staff. I will come again.

    Report
13. MM

    MarisaM

    1 review

    1.0

    1 review

    Dined on 11 June 2022

    overall1food2service1ambience1

    The service was very very poor. We had to wait for 20mins no one came to our table, I had to walk up to one of the waiter to come attend to us. Afterwards waited for almost an hour for the drink, was so so disappointed with the service received. Would like to be better.

    Report
14. KH

    KatH

    New York Area

    2 reviews

    1.0

    2 reviews

    Dined on 10 June 2022

    overall1food3service1ambience1

    We arrived at 9pm and it was busy. The staff were arguing on the floor. Took them nearly 20 mins for us to flag them down to get drinks. Literally were going through our order and the waiter was walking off before we had finished! Rushed. Not pleasant. Won’t be back to that one

    Report
15. MW

    MaxiWB

    1 review

    5.0

    1 review

    Dined on 9 June 2022

    overall5food5service5ambience5

    I booked a table for pre-theatre meal. Great location & decor, nice people.& good food - ticked all the boxes 😊

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16. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 8 June 2022

    overall5food5service5ambience5

    Fantastic! Only booked as a last minute choice, but turned out great. Lovely food, pleasant surroundings and good service

    Report
17. L

    Luke

    1 review

    2.0

    1 review

    Dined on 8 June 2022

    overall2food3service1ambience3

    Service was very slow. Received our starters before we managed to get our drinks. Food was ok and not bad value. Usually like a Bills. Quite poor this time. Visited 8th June.

    Report
18. OT

    OpenTable Diner

    London

    6 reviews

    vip
    3.0

    6 reviews

    Dined on 7 June 2022

    overall3food3service2ambience3

    The service is becoming poorer over time. I am a regular there, at least once a week. When they bring you food to the table they run off, they almost throw the plates on the table. I don't know if it's because they do not train the contantly changing staff members, but something is going wrong there. The nice manager that is usually there, was not present yesterday, she could have been on her day off. Consistency is missing

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19. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 6 June 2022

    overall5food5service5ambience5

    Great relaxed dining experience over a long lazy lunch. Excellent service, drinks and food

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20. PM

    PaulaM

    London

    1 review

    3.0

    1 review

    Dined on 5 June 2022

    overall3food4service3ambience4

    Food came very quick, expected to wait a bit longer. Staff were arguing on floor.

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21. H

    Hayden

    London

    6 reviews

    4.0

    6 reviews

    Dined on 5 June 2022

    overall4food4service4ambience3

    Good food, but ambiance was a little loud

    Report
22. M

    Milky58

    London

    1 review

    5.0

    1 review

    Dined on 5 June 2022

    overall5food5service5ambience5

    A very pleasant brunch experience in the Heart of Soho

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23. OT

    OpenTable Diner

    Cheshire

    1 review

    5.0

    1 review

    Dined on 5 June 2022

    overall5food5service5ambience5

    Great breakfast quick service and ideal location

    Report
24. SM

    SarahM

    Frankfurt

    1 review

    5.0

    1 review

    Dined on 4 June 2022

    overall5food5service5ambience4

    Music was a bit loud but amazing service and food

    Report
25. LS

    LeanneS

    Kent

    2 reviews

    2.0

    2 reviews

    Dined on 3 June 2022

    overall2food3service2ambience1

    We were greeted with ‘you’re late!’ Despite being within the 15 minute Grace period. The couple before us was a walk in and were seated seconds before us. We were told there was only one table available (by the door, small and cramped) there were a number of other suitable tables that remained empty throughout our visit. The food was ok, half way through our meals, steak knives were brought to us. The waiter hovered by the table when he brought the bill and we felt unable to ask to remove the service charge. All in all not an overly pleasant experience.

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26. OT

    OpenTable Diner

    Las Vegas

    1 review

    1.0

    1 review

    Dined on 1 June 2022

    overall1food4service1ambience3

    Such a poor service experience, I wish I’d listened to the other reviews before going! We booked a table for 3 at 6.15 but managed to be seated 15 minutes earlier. The restaurant was rammed but as we had a table we were seated with no issues. Took about 30 minutes to get anyone to come over to take a drinks order, and had to ask a few times to get someone to take our food order. Got our food at about 7.20 after having chased a few times. They didn’t seem to have anyone looking after the tables in our section, clearly short on staff but sorry don’t over pack the restaurant if you can’t deal with normal levels of service. Drinks were all complimentary because of the wait but to be honest, wish I’d not bothered, ruined a perfectly lovely trip to London. To be fair the food was nice when we eventually got it.

    Report
27. CB

    ColinB

    London

    1 review

    3.0

    1 review

    Dined on 30 May 2022

    overall3food2service3ambience1

    Not a place for oldish people trying to catch up using two different languages! Too noisy. The food was OK but nothing to write home about.

    Report
28. LM

    LouisM

    London

    9 reviews

    3.0

    9 reviews

    Dined on 29 May 2022

    overall3food3service3ambience3

    Second time at Bill’s in Soho. The first time was fun but it was Saturday and there was a buzz. We might have overlooked the food because it was a great place to be that night. Yesterday (Sunday) was a different experience. No buzz on street, restaurant was quiet, service always slow and food was ok. Value for money is great but it’s a burger place. Anything else might seem average. It all depends what you are looking for. Cheers!

    Report
29. OT

    OpenTable Diner

    London

    1 review

    1.0

    1 review

    Dined on 29 May 2022

    overall1food1service3ambience2

    Food was bland and tasteless toilets weren’t clean and burger and buns over cooked chicken was like cardboard

    Report
30. D

    Drew2022

    London

    1 review

    4.0

    1 review

    Dined on 28 May 2022

    overall4food4service4ambience3

    Usually I’m very happy with my time in Bills. This time around there was a hen do happening and a lot of noise, it took 20 minutes for someone to bring a coke, 45 min for food. The waiter was lovely though

    Report
31. PL

    PaulL

    London

    2 reviews

    5.0

    2 reviews

    Dined on 28 May 2022

    overall5food5service5ambience5

    Great food & service, reasonable prices Meatball main was superb Friendly staff, gave you plenty of time did not feel rushed

    Report
32. CM

    ClareM

    London

    1 review

    4.0

    1 review

    Dined on 28 May 2022

    overall4food4service4ambience4

    Nice over all experiences Not many vegan choices. No a vegan breakfast/brunch.

    Report
33. OT

    OpenTable Diner

    Philadelphia

    1 review

    3.0

    1 review

    Dined on 26 May 2022

    overall3food4service1ambience4

    Food was quite good. I had the chicken and the fried pieces were fantastic. The service was atrocious. We waited well over an hour for our food despite having a reservation and it only being two of us.

    Report
34. CW

    ChrisW

    Norfolk

    2 reviews

    5.0

    2 reviews

    Dined on 26 May 2022

    overall5food5service5ambience5

    Service and food were excellent, a great vibe without being noisy. We had a lovely experience which was a great start for our day.

    Report
35. OT

    OpenTable Diner

    New England

    2 reviews

    3.0

    2 reviews

    Dined on 25 May 2022

    overall3food3service2ambience2

    We arrived late and waiter was not really keen. Place was really noisy with limited amount of people. Not really a good experience.

    Report
36. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 25 May 2022

    overall5food5service5ambience5

    Bill's never disappoints. Great food, great vibe, great service! The Seasonal Set Menu is stocked with great options!

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37. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 25 May 2022

    overall5food5service5ambience5

    We booked a table for lunch before going to see a show. The staff were friendly and attentive. The food was great, we both had a 3 course meal from the set menu so it was great value too.

    Report
38. MB

    MichaelB

    Surrey

    4 reviews

    5.0

    4 reviews

    Dined on 23 May 2022

    overall5food5service5ambience5

    Excellent food. Brilliant service. Ideal pre-theatre treat

    Report
39. SC

    SandraC

    1 review

    4.0

    1 review

    Dined on 21 May 2022

    overall4food4service4ambience3

    Good prompt service without being in your face. Food was tasty. It was noisy, but it was Saturday evening & very busy so that's to be expected. Overall it was an enjoyable meal.

    Report
40. BG

    BevG

    Brighton

    1 review

    1.0

    1 review

    Dined on 21 May 2022

    overall1food2service1ambience2

    Enjoyed the starters but the chicken burgers were dry and we left the buns due to this. We had 4 different servers yet no one removed our plates until we asked for the bill. We sat there with them whilst another table was seated ,served and ate. We weren’t asked for drink top ups or desserts and no one came to take payment . Fortunately I had cash so took that to bar as we left- begrudged the service charge as I would not have tipped. I would have argued this point but we needed to be elsewhere. I’ve used Bills many times in Horsham,chichester and london and have never received such poor service or disappointed in the food . I booked this as part of my daughters birthday treat and we were both disappointed- fortunately the show we saw was superb which made up for this disaster

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