Bill's Restaurant & Bar - Tunbridge Wells

4.2
587 reviews
£26 to £40
British

Top tags:

Casual
Just off the high street, Bill’s Tunbridge Wells restaurant is in a brilliant location for shoppers. You can expect vibrant colour, plush furnishings and lots of cosy nooks and crannies. Our lovely outdoor terrace is the perfect spot to relax when the sun is shining. Open all day and into the night.

Experiences

  • Bill’s Christmas Set Menu

    £29.95 per person

    Nov 16 - Dec 30, 2021

    Christmas group dining at Bill’s This menu must be booked a minimum of 7 days in advance If you book within 7 days of your booking we will try to accommodate, subject to availability, A La Carte menu may be offered. Enjoy three festive dishes with a welcome drink included. Choose from dishes such as a starter of smoked salmon mousse, avocado and crayfish salad, our mouth-watering festive feast burger, and for dessert our famous panettone bread and butter pudding with cinnamon-spiced vanilla custard. Please opt into email marketing for information on this, future group bookings & offers. We will contact you in regards to this booking to pre-order your food. Please keep an eye out for emails from Bills Restaurants in order to pre-order.
What 587 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.1
food
4.3
service
4.3
ambience
4.0
value
Noise · Moderate
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KH
KeithH
Kent
1 review
Dined 3 days ago
Overall5food5service5ambience5

Friendly, helpful and welcoming. Nice atmosphere, the food was lovely!

W
Whitey
London
3 reviews
Dined 4 days ago
Overall4food4service5ambience4

Really enjoyed lunch with friends. Great menu which kept everyone including children happy and staff were great.

E
Elliemorgan583
Kent
1 review
Dined 5 days ago
Overall5food5service5ambience5

The services is always brilliant and they go beyond and above. We’re about to sort out a birthday cake on the day. Amazing food

DW
DWood
London
2 reviews
Dined 5 days ago
Overall5food5service5ambience5

Interior decoration created a nice atmosphere. Tables spread out with a quirky layout giving lots of different private areas. Food good quality with enough choice as was the drinks menu. Zoe our waitress very attentive and everything arrived in good time and as ordered.

AC
AinsworthClanof6
London
12 reviews
Dined 6 days ago
Overall5food5service5ambience5

We are a family of 6 which included 4 young children. It can be challenging going to a restaurant however our experience at Bills TW was amazing, calming, enjoyable and we all cleared our plates of the delicious, yummy food - looking forward to going back!!

B
Busyfounder
London
2 reviews
Dined 6 days ago
Overall3food3service3ambience3

We had a meze and some sides and a couple of glasses of wine. The carrot and parsnip side was cold and chewy as if it had been standing for a long time. The broccoli was nicely cooked but also cold. The mac and cheese was fine and the meze was excellent with generous portions of bread & avocado.

The restaurant is stunningly decorated but I was disappointed that the area we were sitting in was left with dirty tables for a long time - crumbs and dirty glasses and baby chairs were not put away. The candles around us were not lit. Later on, in the evening they were cleared and lit but it was disconcerting to see them being wiped onto the seats and the floor.

This was a better experience than the last one overall but there are still simple improvements that could be made with some better training for the staff.

EM
vipEmmaMac
Kent
14 reviews
Dined 6 days ago
Overall4food4service5ambience4

Nice atmosphere, friendly staff tho a bit frustrating that not all staff can take orders so you have to wait for someone else to come, but only a tiny critic.

w
warbaby
Kent
2 reviews
Dined 6 days ago
Overall4food4service4ambience4

Great meal as always, had a two and half year old with us and they couldn't have been more helpful in meeting all his needs.

LB
LynB
West Sussex
3 reviews
Dined on 24 November 2021
Overall4food4service4ambience4

A lovely buzzy atmosphere . Prompt meal delivery . Excellent

RR
RehanaR
London
6 reviews
Dined on 21 November 2021
Overall5food5service5ambience5

The food was good and the service was excellent. Good choice for families.

HM
HannahM
London
1 review
Dined on 21 November 2021
Overall2food2service1ambience3

Lots of staff but poor service. 45 minutes for food and then the order was wrong.

T
Tornadogr4
1 review
Dined on 19 November 2021
Overall5food5service5ambience5

We enjoyed our first meal at Bill’s in Lewes a couple of weeks ago and enjoyed the food and quick, friendly service so much that we needed to try the Tunbridge Wells Bill’s which is closer to home. 10/10.

M
Monkeyboots
1 review
Dined on 18 November 2021
Overall4food4service4ambience3

My Daughter and I had a friendly response, the food arrived quickly but the table wasn’t cleared and we had to stack the plates up ourselves as a hint and also I had to ask for the desert menu that arrived as requested to serve singing happy birthday with a candle and it arrived with a tea light in a glass holder off of another table. Slightly poor ending to what hours have been a lovely night. Also the smell of sewage is very prominent as you walk downstairs to the toilet level. The air freshener you have on the stairs isn’t working I’m afraid other than that lovely food and smiles, just not quick on noticing when the course is finished for…ages!. I hope that helps you ?

J
Jenveggie
Brighton
3 reviews
Dined on 18 November 2021
Overall4food3service3ambience4

I always felt the Bills had a good selection of veggie food, this time I was disappointed with the selection. I don't always want bread with a meal, like a burger, but always good for a choice. Would like a hot veggie choice like a tofu curry please!
I had the veggie salad this time visiting and it was really tasty and inventive.

M
Madison29
Brighton
2 reviews
Dined on 14 November 2021
Overall1food1service3ambience4

I used to visit Bills in Lewes and knew Bill the owner quite well. I think he would have been shocked at the quality of the food that I received when I visited the Bills in Tunbridge wells. The Fish finger sandwich was awful, the bread was beyond dry the amount of Tarter sauce was literaly a scraping, as for the fish fingers they were over cooked. We did complain and we did receive money off our bill.

OT
OpenTable Diner
Kent
2 reviews
Dined on 14 November 2021
Overall5food5service5ambience5

Always good at bills

SE
SarahE
Kent
1 review
Dined on 13 November 2021
Overall4food4service5ambience3

The service was great. Our waitress was very kind and helpful. We didn't wait long for the food and when it arrived most of it was satisfactory. There was a lot of noise and commotion so we couldn't even have a conversation because we couldn't hear each other, but otherwise it was enjoyable.

ZS
ZoeS
East Sussex
1 review
Dined on 13 November 2021
Overall5food5service5ambience5

Please can I say how lovely Emma is at your Tunbridge Wells franchise. She is a real asset to your team.
She always welcomes you with a smile and nothing is ever too much trouble. Her customer service and service is excellent as well as her efficiency and manner.
She is really someone that should be highly thanks for making our and other customers experience the best and one that people including myself want to come back to your restaurant as well as recommend to others.
Being a business owner myself word of mouth is everything and she really does been a super service to you there.

SL
SueL
San Francisco
3 reviews
Dined on 12 November 2021
Overall5food5service5ambience5

Good food in a friendly atmosphere. I can recommend the steak and eggs & the salted caramel chocolate tart! Going back again next week!

c
colind
London
2 reviews
Dined on 7 November 2021
Overall4food4service4ambience5

We had dinner at 3.30pm on Sunday afternoon. Nice and quiet, lots of empty tables. We love the decor and the feel of the restaurant. The food was great as always. Staff were ftps and efficient. Recommended!

s
shanele
Kent
1 review
Dined on 7 November 2021
Overall1food1service3ambience3

Food came out cold after waiting 45 mins, disappointed

OT
OpenTable Diner
London
3 reviews
Dined on 6 November 2021
Overall3food3service4ambience4

The food was mainly good - the two issues were that the starter arrived at the same time as the mains. Also two steaks ordered medium rare - both cooked medium. However still good quality steaks so not such an issue.

SL
SueL
Brighton
2 reviews
Dined on 6 November 2021
Overall4food5service4ambience4

What a lovely venue - great food, friendly staff, good service and good value for money.

PJ
PapaJohn
Kent
1 review
Dined on 3 November 2021
Overall5food5service5ambience4

Another great visit to Bills. Definitely a favourite with the kids (although lots of complaints that the chocolate bomb is no longer on the menu! Admittedly they were more than happy with what they got instead. And huge amount of thanks to waiting and kitchen staff for preparing a kids size chicken burger for my very fussy daughter!

R
Ruth
Kent
2 reviews
Dined on 2 November 2021
Overall3food4service4ambience4

Pleasant atmosphere. Some background noise. Acoustics not great. Food good. Wine a bit expensive.
Overall pleasant but a bit expensive.
Somewhere different to go. Would not rush back.

C
Chubby
1 review
Dined on 29 October 2021
Overall3food3service2ambience2

Our order was taken in good time but food delivery was slow and we were initially given the wrong food.There was nothing wrong with the food when it finally arrived and generally We enjoy eating at Bill’s.

g
greenjumper
Essex
1 review
Dined on 28 October 2021
Overall2food1service1ambience3

We were disappointed with a very salty risotto. No one bothered to ask how the meal was, even when they whisked away my half full plate at the end of the meal. I didn't bother to complain as there were no staff around until my husband was almost finished anyway. I didn't want to have to wait for another meal.
The initial welcome was very friendly, but following that service was all but absent. They include service on your bill, so are not very motivated to offer it apparently.
Fish was good, desserts underwhelming. Poorly mixed cocktail.
Nice ambience and decor.

B
Bethfoggy
Kent
2 reviews
Dined on 28 October 2021
Overall2food2service2ambience3

Unfortunately on the day of our visit it was very very slow service, no garlic butter on the steaks so we had to ask for it, by the time it came the steaks were cold and we paid cash and the young lady who was our waiter was adiment it was £7 change when it wasn't and we had to get our calculator out on our phone to prove we were due more change, busy times cant be helped, just a bit more communication needed, for example "really sorry you've been kept waiting, shouldn't be more than 5 more minutes and you'll have your mains" whereas we were just left waiting not knowing really :(

R
Rachel
London
2 reviews
Dined on 28 October 2021
Overall5food4service4ambience5

Lovely ambiance, menu and reasonable prices.. will go again :)

WP
WendyP
Kent
2 reviews
Dined on 27 October 2021
Overall5food5service5ambience5

Breakfast was lovely
Service was great
Great choice on the menu

PB
PhilB
Hertfordshire
1 review
Dined on 26 October 2021
Overall5food5service4ambience5

Delicious food and we found a great variety on the menu.

JR
JeremyR
1 review
Dined on 26 October 2021
Overall4food4service4ambience4

Very good though could do with more vegetarian food choice

SM
SteveM
London
2 reviews
Dined on 25 October 2021
Overall5food5service4ambience5

The Set Menu was great - we wanted every dish!😂😂😁

GM
GinaM
1 review
Dined on 24 October 2021
Overall5food5service5ambience5

Always a great visit to Bill's! The food is delicious. My son loves the mac n cheese and the buttermilk chicken burger is fantastic! The staff are friendly and always happy to help. Looking forward to coming again!

MF
MikkiFox
1 review
Dined on 23 October 2021
Overall5food5service5ambience5

The staff were really friendly and attentive. It was very busy but they stayed on top of everything and still made sure the patrons were happy. The food was fantastic!

w
wayiman
London
1 review
Dined on 23 October 2021
Overall2food2service1ambience3

Service was absolutely terrible. 45 mins after sitting down, we had to hunt down someone just to order a drink. Food was cold and chicken burgers over cooked. Every course, we had to ask for knifes and forks so we could actually eat our food. Appreciate there is a shortage of staff but the management of the restaurant is woeful. Actually feel sorry for the young serving staff who are not getting any help or training. Service charge of 17.5%!! Only paid so we could bring a tiny smile to these overworked and undertrained waiting staff.

DP
DaniP
London
6 reviews
Dined on 23 October 2021
Overall4food4service4ambience5

Very friendly and accommodating staff, great food and a fun atmosphere.

RB
RobertB
East Sussex
2 reviews
Dined on 23 October 2021
Overall4food3service4ambience4

Pleasant meal. Ambience very good. Food reasonable if not inspiring

LC
LucieC
London
2 reviews
Dined on 23 October 2021
Overall5food5service5ambience5

Friendly and welcoming staff. Happy to accommodate my mums changes to her dish. Food was lovely

JA
JodieA
East Sussex
1 review
Dined on 23 October 2021
Overall5food5service5ambience5

Such lovely staff, really helpful, great food and loads of gluten free options for me!

FAQs

Bill's Restaurant & Bar - Tunbridge Wells is rated 4.2 stars by 587 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.