BJ's Restaurant & Brewhouse - Shenandoah

4
66 reviews
$30 and under
American
Time counts at BJ's Restaurant & Brewhouse. Since our humble beginnings back in 1978, we've continued to refine our brewhouse experience to make BJ's a place where you can make the most of any meal. We want BJ's to be a place where the moment you leave is the moment you plan on coming back. We pride ourselves in our craft and attention to detail. Our guests come here for our award-winning handcrafted beer. They come here for the Southern California twist we've put on the Chicago-style deep dish pizza. And they come here for our Pizookies®, our world-renowned dessert. But above all we know people come here to make their good times better. So in many ways we haven't just crafted a brand, but a mindset. And our guests are the reason for this. And it's because of them we're continually striving to make sure every moment they choose to spend with us counts. Welcome to BJ's, a restaurant with a Brewhouse soul.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 66 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
3.9
food
4.3
service
3.9
ambience
3.8
value
Noise · Moderate
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OT
OpenTable Diner
Houston
3 reviews
Dined on 24 December 2021
Overall2food2service2ambience3

I have dined regularly at the Willowbrook restaurant and have never been disappointed.
Waitress took our order then disappeared. Food was not good. Fish and chips were burnt. Oil was burnt or needed changing. My Wife’s steak sandwich was no better. Had to wait 10-15 minutes for another drink and some condiments. Guess I will stick with the Willowbrook site.

BJ's Restaurant & Brewhouse - Shenandoah
Responded on 30 December 2021

I am so sorry to hear about the issues with your food. I wouldn't like that either! We will address this with our team. On your next visit, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant.

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OT
OpenTable Diner
Dallas
4 reviews
Dined on 27 November 2021
Overall2food1service5ambience1

The waiter was excellent! I received cold food and my drinks were warm

BJ's Restaurant & Brewhouse - Shenandoah
Responded on 29 November 2021

Thank you for your feedback. We are sorry about your meal and drinks hope you can give us another try. Next time, if there is anything that can be improved, please let our managers know so we can make it right while you are still dining with us. Thanks again.

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OT
OpenTable Diner
Houston
6 reviews
Dined on 27 November 2021
Overall4food4service5ambience4

Nice restaurant with wide variety on the menu. Waitress was attentive and polite exceeded expectations for service. Noise level a little high for not being crowded. Would recommend to friends.

BJ's Restaurant & Brewhouse - Shenandoah
Responded on 29 November 2021

Thank you so much for sharing your recent experience. We are so happy you had a great time and enjoyed our service. We can't wait to see you again!

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A
Almondeve
1 review
Dined on 25 November 2021
Overall1food1service1ambience1

A little upset that we were able to make reservations and the find out the restaurant is closed when we get there. I understand being closed but I should not have been able to make reservations. Work 7 days a week and first day off in months and just wanted to enjoy a meal.

BJ's Restaurant & Brewhouse - Shenandoah
Responded on 28 November 2021

Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurants.co m. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Shenandoah restaurant. Please allow us a few days to get back to you. Thank you for your review.

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OT
OpenTable Diner
Houston
2 reviews
Dined on 19 November 2021
Overall5food5service5ambience5

Absolutely love this place!
Good food and service was awesome.

BJ's Restaurant & Brewhouse - Shenandoah
Responded on 22 November 2021

Thank you for this kind review. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!

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OT
OpenTable Diner
San Francisco
1 review
Dined on 11 November 2021
Overall3food1service3ambience2

Rude service when I called. Said it was too busy and we probably wouldn’t get a table at 5:30 PM. Booked a reservation for 6 at 5 PM, no problem. Showed up and they were out of lots of classics. The food we ordered was absolute trash. Potato skins that basically looked ripped over. Some with no toppings at all. The pasta was over cooked. The fish and chips were gnarly greasy. Just trash dinner all across the board. Sad and unremarkable food and service. Never again.

OT
vipOpenTable Diner
Houston
3 reviews
Dined on 16 October 2021
Overall1food2service1ambience3

My husband’s portion was way smaller than normal. It took forever for the waiter to get our drinks. It took a while to get our food and even longer to get our dessert and check. The waiter didn’t ask if we wanted our waters refilled. I had to give my husband my water. I asked for ice cream on the side of our pizookie. It was given to us in a bowl, but you could see where they just took the ice cream off of the pizookie. There was melted ice cream on it. I would’ve sent it back but again it took forever for us to get it. Also it was cold.

OT
OpenTable Diner
Kansas City
2 reviews
Dined on 8 October 2021
Overall5food5service4ambience5

Great time

P
Pegged54
Anchorage
13 reviews
Dined on 1 October 2021
Overall3food3service4ambience3

Sadly, they had no Scotch other than 2 single malt and tried to blame it on the supplier. Same supplier has no problem with other area restaurants. The restaurant has been Covid remodeled with plexiglass between booths which is nice and the overall appearance is clean. The menu is printed so small and covered in plastic. There is very little light available and that reflects off the menu so it is more difficult to read. Even with glasses, that I do not normally wear. Not going to rush back any time soon.

b
vipbythewindow
Houston
11 reviews
Dined on 6 September 2021
Overall5food5service5ambience5

My daughter and I enjoy going to BJ’s, especially for the bbq beef tips sliders. Best ever!

B
Batch
Houston
1 review
Dined on 21 August 2021
Overall1food3service1ambience4

The service was a joke but the food was alright. Nothing to write home about. We could never find our waitress and honestly the real issue is that it took almost 2 hours for dinner. It took forever to get the food but I think the issue was we waited forever to place any orders because we never saw our waitress.

JS
vipJamesS
Houston
3 reviews
Dined on 30 July 2021
Overall5food4service5ambience4

Good service and excellent root beer per usual. Great value on the prime rib, too!

CB
CherylB
1 review
Dined on 20 July 2021
Overall5food5service5ambience5

Our group of 7 enjoyed our dinner with you, and enjoyed the Wine Happy Hour as well. Service was excellent and helpful.

M
Mom2lmm
Oklahoma City
8 reviews
Dined on 18 July 2021
Overall3food5service2ambience4

Our waiter was fantastic, he just seemed overtasked. The wait time for drinks and food was a bit longer than expected. Food was great!! :)

KA
KaiA
1 review
Dined on 17 July 2021
Overall5food5service5ambience5

The menu selection is good so everyone can find something they like. We had a couple of guests that have a limited food selection. The service was excellent, everyone enjoyed their food, and prices were reasonable for what we had.

OT
vipOpenTable Diner
Houston
4 reviews
Dined on 10 July 2021
Overall4food5service3ambience4

Good was good. The waitress could’ve filled up our water. Other than that, we had a good experience.

CS
vipCaraS
Houston
17 reviews
Dined on 26 June 2021
Overall2food2service2ambience2

Service was slow and restaurant was dirty.

OT
vipOpenTable Diner
Houston
4 reviews
Dined on 13 June 2021
Overall3food3service2ambience4

We didn’t have to wait to get a table which was nice. The only problem was that it took forever to get our food. My husband received his meal first & then about 10-15 minutes later I received mine. He had the chicken barbacoa & I had the kid’s meal broiled shrimp & broccoli. He was almost finished with his meal before I received mine.

PN
PatN
1 review
Dined on 8 June 2021
Overall3food4service5ambience4

The restaurant was very clean, front staff were very friendly. Our waiter was very personable and made our experience fun. The root beer was excellent. We did not get past the appetizers, as the power in the entire area went out. This was due to a transformer being knocked out, and not the fault of BJ’s. We had to leave to go to a restaurant that had power. We do plan another visit and hope the power stays on.

MJ
MarthaJ
Houston
1 review
Dined on 31 May 2021
Overall5food5service5ambience5

Service was excellent. Had several changes we made to the items ordered and everything came out exactly as we asked.

EW
vipEddieW
New Orleans
8 reviews
Dined on 26 May 2021
Overall1food1service2ambience2

Nachos were not good at all. The lack thereof Chicken and the cheese they use is horrible. This is my third time visiting and trying different entrées and they still are providing mediocrity.

MB
MiriamB
1 review
Dined on 21 May 2021
Overall1food1service5ambience2

Food was awful, appetizers were awful we had 3... waaaay overpriced will never go back

JR
JohnR
Houston
1 review
Dined on 4 April 2021
Overall5food4service5ambience5

A variety of foods are offered. Service was good along with the food. We love it.

PC
PatriciaC
Houston
4 reviews
Dined on 15 March 2021
Overall5food5service5ambience5

Food was good. Prices reasonable. Service a bit slow.

SS
SS123
Houston
3 reviews
Dined on 12 February 2021
Overall5food5service5ambience5

I had Jambalaya - very good, raspberry tea - very good, and the Ghirardelli chocolate pizooli- wonderful!! Service was also good 👍

JA
vipJasonA
Houston
73 reviews
Dined on 2 February 2021
Overall4food4service5ambience4

Always good. Service was outstanding, better than usual!

AS
AshleyS
1 review
Dined on 16 January 2021
Overall4food4service3ambience4

The service was great in the restaurant but it sucked that we had to wait 30 mins for our table even with a reservation. 630 reso, waited outside until 7. That’s my only complaint.

LG
LauraG
1 review
Dined on 26 December 2020
Overall5food5service5ambience5

Everything was clean, great spacing between tables, and service was excellent!

JC
JasonC
1 review
Dined on 26 December 2020
Overall5food5service5ambience5

Great food. Large menu to choose from. Serving size is just right for the price

KZ
KirkZ
1 review
Dined on 24 December 2020
Overall5food4service5ambience4

A little bit pricey for the food. Our server was over the top great

MU
MarkU
2 reviews
Dined on 12 December 2020
Overall2food4service4ambience3

Waitress excellent! Made up for poor welcome hostess attitude. Also, having food delivered to table by other than waitress creates disjoint,slow, and poorly timed delivery of food.

Food was good, beer was good, but based on service model, do not think I will be back to restaurant.

DL
DebraL
San Antonio
2 reviews
Dined on 22 October 2020
Overall5food5service5ambience5

It was great!

SM
StuartM
Houston
5 reviews
Dined on 6 September 2020
Overall4food4service4ambience4

Broad menu, good beer, and good spacing between tables. Temp was perhaps a bit chilly.

j
vipjetsetter
Houston
37 reviews
Dined on 5 September 2020
Overall5food5service5ambience5

Hector was a very knowledgeable server and gave wonderful customer service.

NK
NancyK
1 review
Dined on 11 August 2020
Overall5food5service5ambience5

Entertained friends from SLC,UT! They were very impressed! We all enjoyed our 3 hours of drinks, appetizers, meal and desserts! Our server was exceptional! It was our their time to visit a BJ’s! Utah doesn’t have BJ’s. I will be back for sure! Impressive!

CT
CherylT
1 review
Dined on 8 August 2020
Overall5food5service5ambience5

Clean, staff friendly, service great and food was very good.

JS
JynnaS
1 review
Dined on 19 July 2020
Overall5food5service5ambience5

Nice relaxing atmosphere. Fast service. Amazing food

OT
OpenTable Diner
1 review
Dined on 6 July 2020
Overall5food5service5ambience5

Was not disappointed. Aside from being the only place that open past 9 pm. The experience was well worth it. Very diverse options, great service, atmosphere and price point. Highly recommend.

KC
KCBM
Houston
23 reviews
Dined on 14 June 2020
Overall5food5service5ambience5

Excellent Hamburgers and lots of beers to try. Good place to entertain customers or have dinner with friends. Try in in just about any city. Big menu, but very hard to read on your phone as it is very small. Ready for this to get behind us all and back to our familiar normal.

C
Cristobal
Houston
1 review
Dined on 13 June 2020
Overall2food1service5ambience5

Food was cold. Ordered the ribeye and sent it back once since it was undercooked. Chef brought it back and it was still undercooked but didn’t want to be that guy and keep sending back food. Girlfriends wings were also a bit cold and the fries were forgotten, and had to remind our waitress about them.

FAQs

You can order delivery directly from BJ's Restaurant & Brewhouse - Shenandoah using the Order Online button. BJ's Restaurant & Brewhouse - Shenandoah also offers takeaway which you can order by calling the restaurant at (936) 273-7100.

BJ's Restaurant & Brewhouse - Shenandoah is rated 4 stars by 66 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.