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Salted Caramel Pizookie - BJ's Restaurant & Brewhouse - Willowbrook, Houston, TX

BJ's Restaurant & Brewhouse - Willowbrook

4.3
4.3
116 Reviews
$30 and under
American
Time counts at BJ’s Restaurant & Brewhouse. Since our humble beginnings back in 1978, we’ve continued to refine our brewhouse experience to make BJ’s a place where you can make the most of any meal. We want BJ’s to be a place where the moment you leave is the moment you plan on coming back. We pride ourselves in our craft and attention to detail. Our guests come here for our award-winning handcrafted beer. They come here for the Southern California twist we’ve put on the Chicago-style deep dish pizza. And they come here for our Pizookies®, our world-renowned dessert. But above all we know people come here to make their good times better. So in many ways we haven’t just crafted a brand, but a mindset. And our guests are the reason for this. And it’s because of them we’re continually striving to make sure every moment they choose to spend with us counts. Welcome to BJ’s, a restaurant with a Brewhouse soul.

Make a booking

2 people

19:00


Booked 7 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American, Pizzeria, Barbecue
  • Hours of Operation
    Mon–Thu, Sun 11:00–00:00 Fri, Sat 11:00–01:00
  • Phone number
    (281) 477-8777
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress Code
    Casual Dress
  • Area
    Willowbrook
  • Parking Details
    Public Lot
  • Additional
    Bar Dining, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeaway, Wheelchair Access, Wi-Fi available

What 116 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on all time ratings
  • 4.3Food
  • 4.3Service
  • 4.3Ambience
  • 4.2Value

NoiseModerate

116 Reviews
  1. SueF

    Dallas

    3 reviews

    2.0

    3 reviews

    Dined on 31 March 2024

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 4
    Just sat there for 15 mins before a waitress acknowledge our presence. The other server who brought the food passed dishes over the other diners with us instead of going to the side of people. Can’t imagine if someone didn’t see it would end up with food over your head. Didn’t clear appetizer plates before dumping entree down. Had to call her back to table to clear. It will be our last visit, it’s definitely gone down hill.
    BJ's Restaurant & Brewhouse - WillowbrookResponded on 1 April 2024
    Thank you for sharing your experience Sue. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.

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  2. RamonaS

    San Francisco

    4 reviews

    5.0

    4 reviews

    Dined on 27 January 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Dylan and the store manager were so knowledgeable, friendly and attentive.
    BJ's Restaurant & Brewhouse - WillowbrookResponded on 29 January 2024
    Hi Ramona. Thank you very much for this review. We're so happy you had an awesome service experience, and we hope to serve you again soon!

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  3. OpenTable Diner

    Houston

    23 reviews

    vip
    4.0

    23 reviews

    Dined on 20 October 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Service was great. Food was good. We enjoyed our visit and will be back.
    BJ's Restaurant & Brewhouse - WillowbrookResponded on 22 October 2023
    Thank you so much for your feedback. We pride ourselves on great service and food, and we are glad you had a great time – can’t wait to serve you again!

    Is this helpful?

  4. LeaZ

    Houston

    93 reviews

    vip
    5.0

    93 reviews

    Dined on 27 August 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    We love the prime rib Sunday special. This visit had exceptional service as well.
    BJ's Restaurant & Brewhouse - WillowbrookResponded on 31 August 2023
    Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit.

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  5. LeaZ

    Houston

    93 reviews

    vip
    3.0

    93 reviews

    Dined on 2 July 2023

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 4
    Overall, this was not a good visit to this restaurant. We had a reservation, but the hostess just added us to the queue and we were seated in the order that we walked in instead of the restaurant honoring the reservation time. We ordered soup and salad and our main entree at the same time. The server even asked if we wanted the soup and salad before the meal. We told her yes. Twenty minutes later, a runner brought us the main entree. I asked him to take it back and put it under the heat lamps and to bring us the soup and salad first. He left and shortly after a manager came over. He told us that the restaurant no longer serves the soup we ordered and that was why we never received our soup and salad. When I questioned why the server hadn’t told us when we ordered, he just said that she hadn’t worked in a while and didn’t know. Clearly, someone wasn’t doing their job in preparing the servers. We ordered a different soup and about 5 minutes later received them. After we had eaten the soup and salad, I asked for the main entree to be brought. I had ordered the prime rib, medium rare, but after sitting under the heat lamps for 20 minutes, it was more medium. It will be a while till we go back. Hopefully, management will help the servers figure out the menu before the next time.
    BJ's Restaurant & Brewhouse - WillowbrookResponded on 4 July 2023
    Thank you for sharing your experience Lea. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.

    Is this helpful?

  6. Katric32Anniversary

    Houston

    7 reviews

    5.0

    7 reviews

    Dined on 25 June 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We arrived early and they were able to seat us. Very pleasant hostess. Waiter was at our table very quickly for drink and appetizer orders. It was quiet but it was early for the dinner rush. The food came out timely and was very good. Good menu options, much better than your typical Brewhouse bar food.
    BJ's Restaurant & Brewhouse - WillowbrookResponded on 27 June 2023
    One of our goals is to provide an experience where everything falls into place. Looking forward to serving you again.

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  7. YourMom

    Houston

    4 reviews

    3.0

    4 reviews

    Dined on 1 June 2023

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    Food was OK. Usually have a better experience
    BJ's Restaurant & Brewhouse - WillowbrookResponded on 4 June 2023
    Thank you for your review. We're glad you enjoyed your food and we look forward to serving you again!

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  8. BusinessTraveler

    Houston

    108 reviews

    vip
    4.0

    108 reviews

    Dined on 16 May 2023

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Fantastic service, great specials, and the Pizzookie is not to be missed for dessert.
    BJ's Restaurant & Brewhouse - WillowbrookResponded on 18 May 2023
    Thank you so much for your feedback. We pride ourselves on great service and food, and we are glad you had a great time – can’t wait to serve you again!

    Is this helpful?

  9. SteveY

    Chicago

    5 reviews

    1.0

    5 reviews

    Dined on 18 February 2023

    1. Overall 1
    2. Food 3
    3. Service 3
    4. Ambience 3
    This was our first visit to BJs and will be our last. It took almost an hour for food to come out of the kitchen. Waitress apologized but we were never offered any compensation for the very slow service. We arrived at 6:30 but food did not arrive until 7:35 leaving us about 10 minutes to eat as we had theatre tickets for 8:00. For the prices at this restaurant, this is unacceptable and will not be returning.
    BJ's Restaurant & Brewhouse - WillowbrookResponded on 19 February 2023
    We are so sorry you were not satisfied with your BJ’s visit and our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.

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  10. EdwardR

    Houston

    9 reviews

    vip
    4.0

    9 reviews

    Dined on 7 January 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    It was good dinner. I was disappointed when the waiter told me they didn’t have a recipe for a Tom Collins and asked me what to put in it. That’s really disappointing that the restaurant is a full bar establishment and can’t make a top 5 standard drink, or even Google a recipe for goodness sake. Just not appropriate for a full bar restaurant.
    BJ's Restaurant & Brewhouse - WillowbrookResponded on 8 January 2023
    Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.

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FAQs

You can order delivery directly from BJ's Restaurant & Brewhouse - Willowbrook using the Order Online button. BJ's Restaurant & Brewhouse - Willowbrook also offers takeout which you can order by calling the restaurant at (281) 477-8777.

BJ's Restaurant & Brewhouse - Willowbrook is rated 4.3 stars by 116 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 7 times today

Order delivery or takeout

Google Map for BJ's Restaurant & Brewhouse - Willowbrook

7637 FM 1960 West, Houston, TX 77070

Additional information

  • Area
    Willowbrook
  • Hours of Operation
    Mon–Thu, Sun 11:00–00:00 Fri, Sat 11:00–01:00
  • Price
    $30 and under
  • Cuisines
    American, Pizzeria, Barbecue
  • Dining style
    Casual Dining
  • Dress Code
    Casual Dress
  • Parking Details
    Public Lot
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar Dining, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Delivery, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeaway, Wheelchair Access, Wi-Fi available
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  • Impressum
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