Black & Blue - Waterloo
We believe that to produce the best food, you should work with all your suppliers on a close and personal basis. We acquired our own butchers, Jefferies in Kingston, so that we could control our meat all the way from the abattoir to the table. This helps ensure that our steaks and handmade burgers are of the highest quality.
In 1999, the boys decided that they wanted to bring a high-street, high-quality steak concept to London, Black & Blue and the first modern American steakhouse in the capital, was born.
Amazing desert chocolate fondue
Great all round
Honestly awful service. We were even stopped as we left to 100% confirm we had paid?! So so rude and below average food. No bette than fast food quality
The wonderful staff at thi srestairant look after us and my elderly parents time after time, with care, consideration and wonderful food. We'll keep coming back for sure!
Relaxed feel and very friendly staff, loved the live band playing in the corner. Food was amazing, in particular the butterfly prawns, and well priced for the portion size. The wine was reasonably priced and enjoyable as were the signature cocktails. I would recommend all my friends to eat here and would definitely return to try more of the menu.
Music far too loud and you had to shout to talk to one another. This should be much lower as as a deaf person I really struggled to hear anyone talking to me. Food was great tho
Great service ,nice lively vibe for a small group lunch and excellent steaks
Such a great place to eat as a couple. The food was amazing and the atmosphere was just right.
A little gem of a restaurant, everything fab there, lovely having some live music, had the fillet steak and cooked to perfection
As a small chain I expected much more (having been to London Bridge branch). For s mid range steak restaurant the quality of food was poor. My partner had the Flat Iron steak and sent it back due to being tasteless. I had rib eye, it was oK but have had better pub steaks.
Service wise we were left alone for most of the night. Tables around us seated later were served before. Even after complaining it took 15/20 minutes for desert menus.
For a restaurant in a prime location (opposite Waterloo station) that must attract business people on their way hike I really think this branch needs to up its game. Will visit this chain again but not this branch. Food and service was well below what you would expect to be paying £40 a head for.
Staff did refund price of flat iron, which was very kind
Team dinner for 10, great food and service.
Convenient for Waterloo station
Great to catch up with a friend. Very friendly staff, food decently nice. Overall nice experience.
We had such a wonderful time! The food was just delicious and the service was fast and amazing!
Average food - service for drinks very slow despite restaurant being half empty. Only booked as near Waterloo station otherwise better restaurants around.
the food was very basic, my steak wasn't cooked as I asked so not a good start!
Good value .Pleasant staff. ideal position for travelling from Waterloo
Excellent food and very friendly service. Great location just outside Waterloo Station.
Very good food, excellent service- will go again soon.
Food was amazing. Steak nicely cooked as requested (rare) and was amazing. Starters really tasty as well.
Over cooked steak that arrived Luke warm. Not impressed!
I’ve been here a few times and I’ve never been disappointed lovely food friendly staff and great cocktails :)
I love this franchise but the Waterloo branch disappointed me. Perhaps they were short staffed but the service was really applalling. We had to ask for the desert menus and wait 20 minutes before we could get someone’s attention to get the bill and even that was a mission. Uusally the waiter/waitress would come over and ask “how is your food? Is there anything I can get you? There was none of that. I chose the flat iron steak for mains which was good, not much taste but the deserts were lovely. I’m not put off going to Black&Blue but I won’t be in a rush to go to Waterloo.
Good venue, had live music on as was Saturday night. Food was very good and the prices were reasonable for London. Did not take long to be served and they were all attentive. Doorman seems a nice fella, friendly chap. Will be back.
Good overall. Food came out quickly and staff were attentive and helpful. Portions were not massive and London prices were ok. I would visit again.
Good meal however my partner got the steak which was very fatty. Pricer than other steak places we've been too but still worth a visit
A go to place for a casual night-out or meal before a train journey. I came here last Friday for a casual meal and boy was it good. The food came in a good time, and was perfectly cooked. My mate ordered well done (I try not to relate with him 😂) but even that was really good apparently. The steak which I ordered was the Rib-eye, and good value for money. It was tender, juicy, and lots of flavour, but a bit on the fatty side. The wine selection is nothing fancy but is fairly big to suit your taste. The only thing I would improve is the decor, as from the outside it kinda looks like a kebab shop, but on the inside it’s sort of like a nice bar/pub atmosphere. It’s all fancy and nice haha.
Would go there again 👌
Good atmosphere and very pleasant staff. Service a little slow this time.
Decent vibe and service, but steak was tough, and certainly not medium rare. It was the relatively inexpensive steak and chips option for £15-16 but still wouldn’t expect to have to leave half of it. Chips were unimaginative- more like McDonald’s blanched white uniform processed shards rather than tasty, real things that look like they can from potatoes.
Very good customer service beforehand - they took on board our request for a booth. Quick service in-house.
Amazing food and service. My fiancé and I had an amazing experience. I would definitely recommend.
The staff were excellent: the food was delivered to the table very quickly. The hamburgers were excellent and very good value for money. The toilets were spotlessly clean. An excellent dining experience that we will repeat next time we are in the environs.
They had a problem finding our reservation; then placed in rather squashed corner; took two goes to get a glass of water; noisy music (plus the trains overhead). Food Ok and service generally smooth. But there must be better places to go.
Venue and service was fine, as was the food...that was the problem, it was all just fine.
Managed to get a last minute booking, nothing to complain about. Everything was good.
Under cooked next wife's steak - not a big deal but then forgot to cook either then one we sent back or a new one. I finished my meal and we left without her eating. Seriously unimpressed!
Another fantastic meal at Black and Blue, service very good again, nice atmosphere, our steaks were wonderful, all accompanied by a very good wine (and it was half price due to the wine offer that was running).
Would recommend this restaurant, as it is consistently, very good.
Food was good, staff seemed a bit run of their feet as the restaurant got busy. Took a while to get the attention of staff, and at least three different people served us through the meal. Nebertheless the food and drink came promptly, and we were happy with the ovverall experience. Will definitely go there again.
Food was really good and the atmosphere was lovely too, customer service was amazing and staff were very welcoming and lovely. Would only comment on the portion sizes as they were alittle too small, but apart from that would definitely recommend to a friend
Lovely place with attentive and pleasant staff. Attended a business meeting and it was the perfect atmosphere the staff were very patient and helpful with excellent humour.