Black & Blue - Waterloo

4.0
259 reviews
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£25 and under
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Steak
Top tags:
  • Casual
  • Lunch
  • Group Bookings
We’ve been making our own burgers using a unique recipe for more than 30 years…

We believe that to produce the best food, you should work with all your suppliers on a close and personal basis. We acquired our own butchers, Jefferies in Kingston, so that we could control our meat all the way from the abattoir to the table. This helps ensure that our steaks and handmade burgers are of the highest quality.

In 1999, the boys decided that they wanted to bring a high-street, high-quality steak concept to London, Black & Blue and the first modern American steakhouse in the capital, was born.
What 259 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.0
food
3.9
service
3.8
ambience
3.7
value
Noise · Moderate
84% of people would recommend it to a friend
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AM
London
4 reviews
Dined 7 days ago
Overall 3food 3service 3ambience 3

Amazing desert chocolate fondue

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N
Surrey
17 reviews
Dined on 9 April 2019
Overall 4food 4service 4ambience 4

Great all round

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D
London
10 reviews
Dined on 7 April 2019
Overall 2food 2service 1ambience 1

Honestly awful service. We were even stopped as we left to 100% confirm we had paid?! So so rude and below average food. No bette than fast food quality

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SW
London
2 reviews
Dined on 6 April 2019
Overall 5food 5service 5ambience 4

The wonderful staff at thi srestairant look after us and my elderly parents time after time, with care, consideration and wonderful food. We'll keep coming back for sure!

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JO
London
1 review
Dined on 5 April 2019
Overall 5food 5service 5ambience 5

Relaxed feel and very friendly staff, loved the live band playing in the corner. Food was amazing, in particular the butterfly prawns, and well priced for the portion size. The wine was reasonably priced and enjoyable as were the signature cocktails. I would recommend all my friends to eat here and would definitely return to try more of the menu.

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D
London
2 reviews
Dined on 5 April 2019
Overall 3food 4service 3ambience 2

Music far too loud and you had to shout to talk to one another. This should be much lower as as a deaf person I really struggled to hear anyone talking to me. Food was great tho

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PD
1 review
Dined on 4 April 2019
Overall 4food 4service 5ambience 5

Great service ,nice lively vibe for a small group lunch and excellent steaks

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D
London
1 review
Dined on 1 April 2019
Overall 5food 5service 5ambience 5

Such a great place to eat as a couple. The food was amazing and the atmosphere was just right.

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GG
Norfolk
2 reviews
Dined on 30 March 2019
Overall 5food 5service 5ambience 5

A little gem of a restaurant, everything fab there, lovely having some live music, had the fillet steak and cooked to perfection

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OT
Surrey
6 reviews
Dined on 28 March 2019
Overall 3food 2service 2ambience 3

As a small chain I expected much more (having been to London Bridge branch). For s mid range steak restaurant the quality of food was poor. My partner had the Flat Iron steak and sent it back due to being tasteless. I had rib eye, it was oK but have had better pub steaks.

Service wise we were left alone for most of the night. Tables around us seated later were served before. Even after complaining it took 15/20 minutes for desert menus.

For a restaurant in a prime location (opposite Waterloo station) that must attract business people on their way hike I really think this branch needs to up its game. Will visit this chain again but not this branch. Food and service was well below what you would expect to be paying £40 a head for.

Staff did refund price of flat iron, which was very kind

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BM
London
1 review
Dined on 28 March 2019
Overall 4food 4service 4ambience 4

Team dinner for 10, great food and service.

Convenient for Waterloo station

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h
London
21 reviews
Dined on 24 March 2019
Overall 4food 4service 5ambience 4

Great to catch up with a friend. Very friendly staff, food decently nice. Overall nice experience.

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OT
London
2 reviews
Dined on 22 March 2019
Overall 4food 4service 4ambience 4

Very pleasant

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AJ
London
1 review
Dined on 21 March 2019
Overall 5food 5service 5ambience 5

We had such a wonderful time! The food was just delicious and the service was fast and amazing!

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GW
London
1 review
Dined on 21 March 2019
Overall 3food 2service 2ambience 2

Average food - service for drinks very slow despite restaurant being half empty. Only booked as near Waterloo station otherwise better restaurants around.

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CB
London
1 review
Dined on 20 March 2019
Overall 2food 2service 3ambience 4

the food was very basic, my steak wasn't cooked as I asked so not a good start!

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p
London
1 review
Dined on 16 March 2019
Overall 5food 4service 5ambience 4

Good value .Pleasant staff. ideal position for travelling from Waterloo

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DA
London
24 reviews
Dined on 16 March 2019
Overall 5food 5service 5ambience 5

Excellent food and very friendly service. Great location just outside Waterloo Station.

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KD
London
12 reviews
Dined on 10 March 2019
Overall 4food 4service 5ambience 4

Very good food, excellent service- will go again soon.

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OT
London
1 review
Dined on 9 March 2019
Overall 5food 5service 5ambience 5

Food was amazing. Steak nicely cooked as requested (rare) and was amazing. Starters really tasty as well.

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JW
London
2 reviews
Dined on 9 March 2019
Overall 1food 1service 2ambience 2

Over cooked steak that arrived Luke warm. Not impressed!

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SA
London
1 review
Dined on 8 March 2019
Overall 5food 5service 5ambience 5

I’ve been here a few times and I’ve never been disappointed lovely food friendly staff and great cocktails :)

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P
London
52 reviews
Dined on 2 March 2019
Overall 3food 4service 1ambience 2

I love this franchise but the Waterloo branch disappointed me. Perhaps they were short staffed but the service was really applalling. We had to ask for the desert menus and wait 20 minutes before we could get someone’s attention to get the bill and even that was a mission. Uusally the waiter/waitress would come over and ask “how is your food? Is there anything I can get you? There was none of that. I chose the flat iron steak for mains which was good, not much taste but the deserts were lovely. I’m not put off going to Black&Blue but I won’t be in a rush to go to Waterloo.

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MP
1 review
Dined on 23 February 2019
Overall 5food 5service 4ambience 4

Good venue, had live music on as was Saturday night. Food was very good and the prices were reasonable for London. Did not take long to be served and they were all attentive. Doorman seems a nice fella, friendly chap. Will be back.

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OT
London
1 review
Dined on 23 February 2019
Overall 4food 4service 4ambience 3

Good overall. Food came out quickly and staff were attentive and helpful. Portions were not massive and London prices were ok. I would visit again.

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OT
London
1 review
Dined on 23 February 2019
Overall 3food 3service 5ambience 4

Good meal however my partner got the steak which was very fatty. Pricer than other steak places we've been too but still worth a visit

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J
London
1 review
Dined on 22 February 2019
Overall 4food 5service 4ambience 3

A go to place for a casual night-out or meal before a train journey. I came here last Friday for a casual meal and boy was it good. The food came in a good time, and was perfectly cooked. My mate ordered well done (I try not to relate with him 😂) but even that was really good apparently. The steak which I ordered was the Rib-eye, and good value for money. It was tender, juicy, and lots of flavour, but a bit on the fatty side. The wine selection is nothing fancy but is fairly big to suit your taste. The only thing I would improve is the decor, as from the outside it kinda looks like a kebab shop, but on the inside it’s sort of like a nice bar/pub atmosphere. It’s all fancy and nice haha.
Would go there again 👌

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JB
New York Area
1 review
Dined on 19 February 2019
Overall 4food 4service 4ambience 5

Good atmosphere and very pleasant staff. Service a little slow this time.

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SJ
New York Area
4 reviews
Dined on 19 February 2019
Overall 3food 2service 3ambience 2

Decent vibe and service, but steak was tough, and certainly not medium rare. It was the relatively inexpensive steak and chips option for £15-16 but still wouldn’t expect to have to leave half of it. Chips were unimaginative- more like McDonald’s blanched white uniform processed shards rather than tasty, real things that look like they can from potatoes.

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EW
London
1 review
Dined on 15 February 2019
Overall 4food 4service 4ambience 4

Very good customer service beforehand - they took on board our request for a booth. Quick service in-house.

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AA
London
1 review
Dined on 14 February 2019
Overall 5food 5service 5ambience 4

Amazing food and service. My fiancé and I had an amazing experience. I would definitely recommend.

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DW
London
1 review
Dined on 14 February 2019
Overall 5food 5service 5ambience 5

The staff were excellent: the food was delivered to the table very quickly. The hamburgers were excellent and very good value for money. The toilets were spotlessly clean. An excellent dining experience that we will repeat next time we are in the environs.

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MB
London
1 review
Dined on 14 February 2019
Overall 3food 4service 3ambience 3

They had a problem finding our reservation; then placed in rather squashed corner; took two goes to get a glass of water; noisy music (plus the trains overhead). Food Ok and service generally smooth. But there must be better places to go.

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MA
London
1 review
Dined on 14 February 2019
Overall 3food 3service 3ambience 2

Venue and service was fine, as was the food...that was the problem, it was all just fine.

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p
London
2 reviews
Dined on 10 February 2019
Overall 3food 3service 3ambience 3

Managed to get a last minute booking, nothing to complain about. Everything was good.

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JW
London
2 reviews
Dined on 10 February 2019
Overall 2food 1service 1ambience 3

Under cooked next wife's steak - not a big deal but then forgot to cook either then one we sent back or a new one. I finished my meal and we left without her eating. Seriously unimpressed!

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MC
London
2 reviews
Dined on 10 February 2019
Overall 5food 5service 5ambience 4

Another fantastic meal at Black and Blue, service very good again, nice atmosphere, our steaks were wonderful, all accompanied by a very good wine (and it was half price due to the wine offer that was running).
Would recommend this restaurant, as it is consistently, very good.

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Z
London
1 review
Dined on 10 February 2019
Overall 5food 5service 4ambience 4

Food was good, staff seemed a bit run of their feet as the restaurant got busy. Took a while to get the attention of staff, and at least three different people served us through the meal. Nebertheless the food and drink came promptly, and we were happy with the ovverall experience. Will definitely go there again.

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HK
London
1 review
Dined on 9 February 2019
Overall 4food 5service 4ambience 4

Food was really good and the atmosphere was lovely too, customer service was amazing and staff were very welcoming and lovely. Would only comment on the portion sizes as they were alittle too small, but apart from that would definitely recommend to a friend

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NS
1 review
Dined on 7 February 2019
Overall 4food 4service 4ambience 4

Lovely place with attentive and pleasant staff. Attended a business meeting and it was the perfect atmosphere the staff were very patient and helpful with excellent humour.

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