Black & Blue - Waterloo

4
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318 reviews
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£25 and under
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Steak
We’ve been making our own burgers using a unique recipe for more than 30 years…

We believe that to produce the best food, you should work with all your suppliers on a close and personal basis. We acquired our own butchers, Jefferies in Kingston, so that we could control our meat all the way from the abattoir to the table. This helps ensure that our steaks and handmade burgers are of the highest quality.

In 1999, the boys decided that they wanted to bring a high-street, high-quality steak concept to London, Black & Blue and the first modern American steakhouse in the capital, was born.
What 318 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.1
food
3.9
service
3.9
ambience
3.8
value
Noise · Moderate
83% of people would recommend it to a friend
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CA
Cleveland
5 reviews
Dined on 10 September 2019
Overall 5food 5service 4ambience 5

Black & Blue had an ‘upbeat vibe’ and was very lively! I had a great goat cheese, bacon, avocado salad. In fact, we went there twice and I ordered the same thing. The tomatoes, cucumbers and lettuce were so fresh they tasted like they just came out of our garden! I would definitely recommend this place!

GW
1 review
Dined on 8 September 2019
Overall 3food 3service 3ambience 3

Had dinner here with a friend before having to catch a train. We were able to get the two course set menu before 7pm which was good value. I feel the food was good for what we paid but would have felt slightly ripped off if I had to pay the regular price. Most staff were friendly although I didn't think it was worth the service fee. Overall nice but average.

BM
Dublin
1 review
Dined on 6 September 2019
Overall 4food 4service 4ambience 4

Great music and at a good volume level, not too loud. Food was good and service was excellent.

CA
Cleveland
5 reviews
Dined on 6 September 2019
Overall 5food 5service 5ambience 5

We really enjoyed it here. The chicken with mushroom sauce was great and I loved the salad with bacon and goat cheese! The service was fast and the ambiance was perfect for a fun evening out. We’re going to go there again before we leave London.

A
London
10 reviews
Dined on 6 September 2019
Overall 5food 5service 5ambience 3

Excellent food but in particular excellent service. The waiting staff were very attentive and very helpful to my elderly grandmother. They also all came out to sing her happy birthday and brought her a cake! Great experience with fantastic food, highly recommend.

D
London
1 review
Dined on 1 September 2019
Overall 3food 4service 4ambience 3

Starters very nice chicking wings and crispy prawns, light and tasty
Ribs, fries and salad all good
Chocolate fondant delicious
Staff efficient and polite
Little expensive for what it was

OT
London
1 review
Dined on 31 August 2019
Overall 5food 5service 5ambience 5

Steak was cooked perfectly to order. Enjoyed it a lot.

HJ
London
1 review
Dined on 29 August 2019
Overall 3food 4service 2ambience 4

The location and food was very good but the service very poor. At one point we had to beg for our bill whilst a member of staff was holding hands with a colleague????

CC
Cornwall
1 review
Dined on 28 August 2019
Overall 1food 1service 1ambience 2

This is the first time we visited this restaurant. We are a family if 4. We ordered chicken skewers for starters and steak with trimmings for our main meal. The chicken skewers were served raw and my son ate half of them. We called the waitress and manager over they were very concerned and apologised directing us to call NHS111. They have followed up with us. The food is high restaurant prices with frozen food. I would not recommend this.

JW
London
2 reviews
Dined on 24 August 2019
Overall 4food 5service 4ambience 4

I’ve had some dodgy meals here but this time it was great. Service as always a little sloppy

KD
London
2 reviews
Dined on 22 August 2019
Overall 5food 4service 4ambience 4

Myself and my friends meet here every year. Staff are polite and friendly and don’t rush us, they leave us to take as much time as we like. The food is good, nothing extraordinary, burgers and steaks but tasty and good value.

SN
London
1 review
Dined on 18 August 2019
Overall 4food 5service 4ambience 4

Really enjoyed the food and the staff were very welcoming. There was a delay in getting the bill but overall a really nice dining experience. Would definitely visit again!

LJ
1 review
Dined on 17 August 2019
Overall 5food 5service 5ambience 5

Amazing food, nice atmosphere, staff are all lovely

OT
London
1 review
Dined on 16 August 2019
Overall 5food 5service 5ambience 5

Excellent food and excellent service

OT
Italy
2 reviews
Dined on 14 August 2019
Overall 1food 1service 1ambience 2

We had all group Stomach and dysentery problems!

Never ever

OT
1 review
Dined on 11 August 2019
Overall 2food 3service 3ambience 4

Service was super fast, a little too fast for a relaxed breakfast. We ordered 2 smoked salmon and scrambled eggs which came with toast. The scrambled eggs was very over cooked and rubbery and the toast was white. We were not asked what toast we wanted so assumed that was all that was on offer until we noticed the table next to us had brown so we had ours changed. The smoked salmon was lovely though. We also had 2 bloody Mary’s which were nice but heavily iced so not sure how much was really in the glass. We had no tea or coffee but our bill was £42 which was hugely expensive. The bloody Mary’s turned out to be £10 each which quite frankly is daylight robbery!

NS
London
1 review
Dined on 10 August 2019
Overall 5food 5service 5ambience 5

The entire evening was an absolute pleasure. Outstanding service, food and very well priced. I have now been here with a number of different people and every time there has never been a single complaint. Fantastic place!

DA
London
42 reviews
Dined on 10 August 2019
Overall 5food 5service 5ambience 5

Situated extremely conveniently opposite the main entrance to Waterloo station, this is one of my favourite steak restaurants.
Very friendly service with excellent cuisine, which is not only limited to steak.
Thoroughly recommended!

f
1 review
Dined on 7 August 2019
Overall 4food 4service 3ambience 3

all the things not bad, all the things not bad, all the things not bad, all the things not bad, all the things not bad,

OB
1 review
Dined on 5 August 2019
Overall 5food 5service 5ambience 4

Excellent fillet steak

Lovely cocktails, bit pricey

AC
1 review
Dined on 27 July 2019
Overall 3food 3service 2ambience 4

Had to order two rounds of drinks at a time as our waitress was nowhere to be seen, steak was OK, the side salad was lettuce drenched in Caesar dressing, inedible. Cocktails were good. Manager surprised that we asked for the service charge to be removed. I think that the service isn’t good enough for service charges added to a table of two people! Felt like we were in a beefeater not a steakhouse in waterloo.

DA
London
42 reviews
Dined on 20 July 2019
Overall 5food 5service 5ambience 5

Great location just outside the main entrance to Waterloo Rail Station. Excellent steaks served by friendly and efficient staff.

PH
London
1 review
Dined on 18 July 2019
Overall 5food 5service 5ambience 5

Very welcoming staff, quick service, over all a very good meal

JS
London
1 review
Dined on 17 July 2019
Overall 4food 4service 4ambience 4

The only advise I would give is that you need to sharpen your steak knives. Really tough to cut through my steak but it was cooked to perfection.

OT
Hamburg Area
2 reviews
Dined on 14 July 2019
Overall 1food 1service 1ambience 1

Die Küche hatte schon um 21.30 Uhr geschlossen.
Liegt direkt an der Straße.

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OT
London
3 reviews
Dined on 29 June 2019
Overall 3food 3service 3ambience 3

I went to the Borough Market branch a couple of years back and it was good. This was very mediocre. Steaks were a bit tough. Cooked OK, but really nothing special. House salad, which comes with steaks, is covered in walnuts, which is weird and we got a surly reception when we asked for one without nuts. EVERY pudding was listed as ‘traces’ and the waiting staff were not sufficiently confident that that would not cause an issue for my daughters allergy, meaning she couldn’t have a dessert. Waiting was hit and miss. Way too expensive for the quality. Will not return.

CW
Oxford
1 review
Dined on 29 June 2019
Overall 4food 4service 4ambience 3

We had the fixed price lunch menu and the steak frites was great! The drinks were a bit pricey which I guess is usual for the area but convenient location for Waterloo.

FH
London
1 review
Dined on 22 June 2019
Overall 3food 3service 3ambience 3

I was completely put off by the state of the toilets - so dirty, unpleasant and unhygienic. I won't be visiting this restaurant again. I know we visited at 7.30pm on a Saturday, but there was no excuse for the litter and the overflowing sanitary unit - I doubt a member of staff had been in to check since the morning.

E
1 review
Dined on 22 June 2019
Overall 2food 1service 1ambience 3

Horrible service, there was 4 wait staff hanging around the front till chatting took more than 10mins to get there attention to order. Food wasn't great, we got the house burger but the meat was dry and there was little on the burger that cost £13, more if you wanted to add cheese and bacon.

SL
1 review
Dined on 20 June 2019
Overall 3food 1service 1ambience 2

I had a burger which was very messy, tasteless & I think maybe they should just consider making it with one patty. My partner had ribs, portion was a good amount, meat was taste and very tender. I felt like the service staff didn’t listen were more attentive to other tables.

AW
London
1 review
Dined on 19 June 2019
Overall 5food 5service 5ambience 5

We were so well treated during our visit. It was my mum’s birthday and they did all the could to make our evening enjoyable. They even took a carafe of wine off the bill!

PD
London
2 reviews
Dined on 19 June 2019
Overall 4food 4service 2ambience 2

Nice and reliable! You can't really go wrong with the food here. Lunch time during the week lacks a bit of ambience as it's quieter, but that's to be expected I suppose. Having said that, since the place wasn't busy, the service was still slow and catching someone's eye to get served was a challenge at some points.

a
London
1 review
Dined on 17 June 2019
Overall 5food 5service 5ambience 5

Loved it! Such a nice steak and lovely calm atmosphere

A
London
48 reviews
Dined on 13 June 2019
Overall 4food 4service 4ambience 3

Quick dinner with friends - friendly service and in a handy location for us to get together.

s
London
1 review
Dined on 8 June 2019
Overall 1food 1service 1ambience 1

We arrived on time. Waiting 5 minutes in a queue. We were seated with our menus and waiting 20 minutes. No one came to ask if we wanted to order drinks. We left. We did not want to chance waiting any longer as it may have continued throughout the visit. Very disappointed as it put us under pressure to find somewhere else before our show. The restaurant also had a strange smell.

N
1 review
Dined on 5 June 2019
Overall 5food 5service 5ambience 5

Simply the best steak I can remember eating. Outstanding

OT
London
2 reviews
Dined on 5 June 2019
Overall 5food 5service 5ambience 5

I met a friend there and it turned out to be great choice, close to the train with great atmosphere. We have not seen each other for a while and the place gave us the opportunity to catch up, without the need of shouting over a very laid music. Food was very good and the staff extremely kind (although we were there just sitting at some point and talking , they were very kind)

L
Hampshire
1 review
Dined on 1 June 2019
Overall 4food 4service 4ambience 4

Ate here a couple of years ago and said would go back - its just taken a while!
We had a table booked but turned up early - no problem at all, gave us a choice of a few tables and set one up for us. We ate from the set menu, which I have to say was very good value for money. The steak was perfectly cooked and the lovely bottle of Italian red went down very nicely. Lovely waiting staff, attentive but not in your face. Will definitely be going back - hopefully sooner this time though!!

DC
1 review
Dined on 1 June 2019
Overall 4food 5service 3ambience 4

I thoroughly enjoyed my experience at Black & Blue.

The food was outstanding and I would definitely recommend to others, the only issue was the service was a little slow.

Other than that, I had a great time :)

CG
1 review
Dined on 1 June 2019
Overall 5food 5service 5ambience 5

this is the 3rd time we have used this particular black and blue for breakfast, and each time the food and service have been faultless.

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