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Black Rock - Portage - PRIORITY SEATING, Portage, MI

Black Rock - Portage - PRIORITY SEATING

4.2
4.2
800 Reviews
$31 to $50
Steakhouse
Black Rock Bar & Grill, an award winning steakhouse specializing in certified angus beef steaks served on a sizzling stone.

Due to our high volume and traffic, we cannot hold tables for parties like a reservation system. We have a system called Priority Seating. This system secures a table within our restaurant, however, it does not guarantee an exact seat by time. Priority is placed on your party, and if we are on a wait, your party is placed on top of the wait list as a priority. We will seat you as fast as possible, but cannot guarantee an exact time. If the restaurant is not busy, we will seat the party upon arrival.

Request priority seating

2 people

19:00


Booked 6 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    Steakhouse, Meat
  • Hours of Operation
    Daily 11:00–22:00
  • Phone number
    (269) 459-9427
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress Code
    Casual Dress
  • Area
    Kalamazoo
  • Cross Street
    Westnedge Avenue
  • Parking Details
    Private Lot
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Full Bar, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Wheelchair Access, Wine

What 800 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.5Food
  • 4.2Service
  • 4.1Ambience
  • 3.9Value

NoiseModerate

Loved For

  • Grand Rapids / Western Michigan

    Hot spot

  • Grand Rapids / Western Michigan

    Steakhouse

800 Reviews
  1. OpenTable Diner

    Grand Rapids

    1 review

    3.0

    1 review

    Dined 3 days ago

    1. Overall 3
    2. Food 5
    3. Service 5
    4. Ambience 4
    The priority seating did not work out well, as our 6:15 priority registration saw us seated at 7:00. Admittedly the parking lot and restaurant were packed. But the server was very friendly and responsive and we were very pleased. Our appetizers were missed, eventually served with our meals. We have been here several times to eat and this wait time was unusual.

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  2. OpenTable Diner

    San Francisco

    4 reviews

    vip
    5.0

    4 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    First time in and very cool place to get dinner with cooking your steak. Only down side was out of five of us the salmon that wasn’t cooked in the rock came out a cool like it sat for awhile waiting for other items for the table. But service was great and will be back for round two next time we are in town.

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  3. Rach

    Grand Rapids

    1 review

    4.0

    1 review

    Dined 6 days ago

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Priority seating wasn’t great. We waited almost 2 hours..

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  4. SL900

    Grand Rapids

    10 reviews

    1.0

    10 reviews

    Dined 7 days ago

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 1
    Even with priority seating I had over an hour wait to be seated, walk ins were over 2 hours, but on days like yesterday they should only be taking reservations!!!! Why did I set up the reservations a month prior just to sit and stand in line for over 1 hour!

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  5. LindaW

    Grand Rapids

    2 reviews

    5.0

    2 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The wait was perfect, service was very good, food arrived quickly. The wait staff were very good and attentive. I would definitely go back.

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  6. OpenTable Diner

    Grand Rapids

    1 review

    5.0

    1 review

    Dined on 11 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great wait staff. We waited at the bar for our table and the bartenders were very nice and friendly- you don’t find that at a lot of restaurants. Our waitress was super nice and checked on us regularly. The food was amazing as always

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  7. Mike

    Grand Rapids

    1 review

    4.0

    1 review

    Dined on 10 February 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Priority seating saved us alot of wait time even for a 430 sitting

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  8. AliciaC

    Las Vegas

    1 review

    3.0

    1 review

    Dined on 7 February 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3
    Food was good, service was lacking. Our server was either new or very overwhelmed. Other tables around us had different servers, a very similar sized group sat after us and was served food well before us. We experienced very slow service. I would not consider this to be the norm though.

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  9. OpenTable Diner

    Grand Rapids

    1 review

    4.0

    1 review

    Dined on 5 February 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    Great food, good service my only complaint about this place is the grease mess but its worth it

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  10. Babs

    Grand Rapids

    27 reviews

    vip
    5.0

    27 reviews

    Dined on 4 February 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Black Rock is generally pretty solid and a good choice although a little pricey. Sophia, our server, was amazing - she always had a smile on her face and did an excellent job.

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  11. BillC

    Grand Rapids

    1 review

    5.0

    1 review

    Dined on 3 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I wish I could remember our waitresses name, she did an amazing job!

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  12. TracyR

    Grand Rapids

    1 review

    1.0

    1 review

    Dined on 3 February 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    We left at 15 minutes of being at the table and still hadn’t been greeted

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  13. OdieO

    Grand Rapids

    1 review

    1.0

    1 review

    Dined on 3 February 2024

    1. Overall 1
    2. Food 4
    3. Service 4
    4. Ambience 1
    We had to wait 40 minutes after scheduling a 7:15 priority seating. The restaurant will filled with smoke. Better ventilation is needed.

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  14. MasterEater

    Houston

    13 reviews

    2.0

    13 reviews

    Dined on 2 February 2024

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 2
    I'll start by saying that we did not have steak, and maybe that's why our experience was very sub-par. We ordered the shrimp on a rock appetizer and the shrimp stir fry. The waitress came and gave us our drinks and salad, then we didn't see her for over an hour. The wait time for our food was ridiculous, especially with no apology or explanation from the server (Summer, who was nice enough). The place was packed, very noisy and smoke-filled from all the steaks on rocks. We will definitely not return for dinner, perhaps an early lunch. Disappointing.

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  15. DeBora

    Grand Rapids

    1 review

    4.0

    1 review

    Dined on 2 February 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server, Madison was fabulous. Was glad to celebrate my grand daughters birthday. I am however, glad she only has one a year as I'm retired and on one income. It was so special for her, as she is a carnivore. She loved it.

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  16. SheanaK

    Chicago

    2 reviews

    4.0

    2 reviews

    Dined on 28 January 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 5
    Priority seating is still an hour wait! They’re extremely busy on weekends and I felt like the server was rushing us, I had to tell him to slow down. Soon as we were seated he stated “the kitchen is behind so you probably want to get your order in quick” the foos came out with 15 mins & we cooked our owe food so that didn’t make sense to say anyway. Then while we were half done with our meal, he came asking if we wanted boxes. As he gave boxes he ask if I was ready for my birthday dessert, didn't ask anyone else if they wanted to order dessert. At that point I told him to slow down, I’m celebrating my birthday. I opened my gifts quickly & 10 mins into eating my dessert he came & asked if we here ready for the bills. Just felt very rushed and it was my Birthday. He was nice just passive aggressively rushing us.

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  17. dennis2949

    Grand Rapids

    4 reviews

    5.0

    4 reviews

    Dined on 27 January 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Blackrock never disappoints! Always a great steak and great service!

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  18. kellyh

    Grand Rapids

    1 review

    4.0

    1 review

    Dined on 25 January 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    food was good appetizers good service wasnt slow but wasnt fast either. salads were lacking. no croutons, brown lettuce.

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  19. LoisP

    Grand Rapids

    2 reviews

    5.0

    2 reviews

    Dined on 22 January 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Amazing staff which is why we drive from Lansing to eat here. Food and presentation is great. They can accommodate large groups as well. Since we are not drinkers I can't help you on that. I can tell you that the draft root beer is what I love! I cook my own steak because I love the fact that it's the same temp everytime.

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  20. Diane

    Western NC

    2 reviews

    4.0

    2 reviews

    Dined on 20 January 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Has to take a high top or booth by the door… there were other low top tables.

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  21. MichealH

    Chicago

    2 reviews

    3.0

    2 reviews

    Dined on 20 January 2024

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 4
    The food was wonderful and our waitress was right on top of things. Our biggest concern came that we made a reservation when we showed up she explained that that reservation was only to get us to the top of the line I am ok with that. She explained the priority meant that we will jump in the top of the waitlist to get a table. our reservation was for 7:30. We did not get seated till 8:05. And we only got that after I went back up to the hostess and said that people that were walk-ins were getting seated ahead of us. (I know this because one of the couples happens to be personal friend of mine and I said they did not have reservations and just walked in and still got seated ahead of us) She started to argue and fight with me which I thought was quite rude of her to do. Luckily another hostess apologize for her and sat us immediately. I understand that sometimes your employees can be out of your control as a business, but just wanted to give some feedback. outside of this one employee, everyone was wonderful.

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  22. OpenTable Diner

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on 18 January 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Great service and food, our party ended up being 11 and everything went like clockwork. I’ve been here over 5 times and it never disappoints.

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  23. JeffE

    New York City

    1 review

    vip
    2.0

    1 review

    Dined on 18 January 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 3
    we were seated at 5:00 but no one came to our table until 5:20...I was just headed to the host stand to request someone to help us when Olivia showed up. We had exactly the same thing happen at our prior visit, a month ago. Showing up at 5:00 seems to be a bad idea. Really unacceptable.

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  24. SL900

    Grand Rapids

    10 reviews

    3.0

    10 reviews

    Dined on 13 January 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 3
    Skip the lamp chops, Our seats were near the front door, it was crazy cold. Too much smoke,

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  25. OpenTable Diner

    Grand Rapids

    1 review

    5.0

    1 review

    Dined on 6 January 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Drove from Indiana to this location overall GREAT experience for the first time dining at this establishment for my Birthday. Definitely will be recommending and be returning.

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  26. OpenTable Diner

    Grand Rapids

    1 review

    5.0

    1 review

    Dined on 31 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food, great service. We hoped to be seated at 4:00, we were seated at 4:05.

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  27. PamelaF

    Grand Rapids

    1 review

    5.0

    1 review

    Dined on 30 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our experience was awesome considering the busy holiday weekend. We were seated 5-10 minutes from our selected seating time. Food service was prompt. Our waitress was outstanding and we really enjoyed our food and adult beverages. We definitely will be returning in the near future.

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  28. KathrynD

    Grand Rapids

    1 review

    4.0

    1 review

    Dined on 26 December 2023

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4
    I have been there several times and my steak last night was the worst I have ever had there. I will go back because that is not the normal for this restaurant. Someone was just having an off night.

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  29. Kelly

    Key West

    2 reviews

    5.0

    2 reviews

    Dined on 24 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a great time. Our server was amazing. Food was great. It was a fun time.

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  30. RhondaV

    Indiana

    2 reviews

    5.0

    2 reviews

    Dined on 21 December 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    We arrived a half hour before our preferred seating time and were seated immediately. We were first taken to the patio which was entirely too loud especially since my significant other has blue tooth hearing aids that pick up all access noises. I requested a quieter place to sit. The hostess said “no problem” and we were seated at a much quieter location. The food and service was exceptional however I was blown away when the waiter asked me if I needed change back from the $100.00 bill we used to pay for our meal. Our meal total was $41.00. As well as we were treated and as wonderful as the food was, I find it in bad taste when wait staffs asks if I want change back. Especially when he was in essence asking to keep more than 100% tip.

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  31. PhilipK

    Grand Rapids

    1 review

    5.0

    1 review

    Dined on 17 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Delicious food and great service. Short wait with Open Table.

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  32. Cheryl

    Chicago

    105 reviews

    vip
    4.0

    105 reviews

    Dined on 16 December 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    Our server was on top of everything. Very nice preparations and the lobster cheese thing was realllllly good!!

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  33. LenneE

    Grand Rapids

    1 review

    5.0

    1 review

    Dined on 13 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I enjoyed the great atmosphere. The lighting was great. My family loved the food. They are asking when are we going back. Besides the great food customer service was great. Look forward to eating there again soon.

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  34. OpenTable Diner

    Indiana

    1 review

    5.0

    1 review

    Dined on 9 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was a great our waiter Miguel was amazing! He made or anniversary special.

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  35. ChrisV

    Chicago

    1 review

    5.0

    1 review

    Dined on 7 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We love Blackrock! Great atmosphere and excellent food!

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  36. OpenTable Diner

    Grand Rapids

    1 review

    5.0

    1 review

    Dined on 7 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had great service! Our waitress Raenah was fabulous! Food was served quickly!!

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  37. deansdining

    Indiana

    72 reviews

    vip
    4.0

    72 reviews

    Dined on 3 December 2023

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4
    Rack of ribs were delivered cold had to be sent back. Meat was tough and very difficult to cut for 2 dinner patrons. Not as pleasant an experience as in past visits. A bit disappointing.

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  38. OpenTable Diner

    Chicago

    2 reviews

    1.0

    2 reviews

    Dined on 29 November 2023

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 1
    Terrible kitchen service. Seated quickly however took forever for our waitress to get to us. When she did we got to order our drinks we also put in for two appetizers. We got a drinks a few minutes later then ordered our food. 50 minutes later salads and soup came out but still not appetizers. I asked and are waitress was rude and said I can cancel them if you would like. One of the kids still wanted the shrimp so I told her it's ok. I didn't get my soup still and she said she forgot to put it in. 10 minutes later I get my french onion soup. no cheese and literally was like water with nothing but Italian seasoning. We then got our food, minus our shrimp and scallops that she said would be out in a little while. Truth be told this place has went downhill. We've given them 3 tries thinking it was just a fluke, well obviously it isn't. Terrible anymore !!!

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  39. OpenTable Diner

    Grand Rapids

    3 reviews

    5.0

    3 reviews

    Dined on 27 November 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our waitress Raenah was great! Very quick and personable.

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  40. EricO

    Las Vegas

    9 reviews

    2.0

    9 reviews

    Dined on 25 November 2023

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 4
    Service was extremely slow. I had a baked potato with my steak and it was bad, the potato was hard half the way through. We were there for an hour before we got our food. Service was so slow, I actually went to the bar myself to get a drink. If you have 2 hours, want to cook your own food and have poor food sides. It may be an option. The only thing that was good was my French onion soup.

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Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Common areas deep-cleaned daily
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waiting staff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace
    • Staff temperature check required
    • Contact tracing information collected

FAQs

Black Rock - Portage - PRIORITY SEATING does offer delivery in partnership with Uber Eats.

Black Rock - Portage - PRIORITY SEATING is rated 4.2 stars by 800 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Request priority seating

2 people

19:00


Booked 6 times today

Order delivery or takeout

Google Map for Black Rock - Portage - PRIORITY SEATING

550 Trade Centre Way, Portage, MI 49002

Additional information

  • Cross Street
    Westnedge Avenue
  • Area
    Kalamazoo
  • Hours of Operation
    Daily 11:00–22:00
  • Price
    $31 to $50
  • Cuisines
    Steakhouse, Meat
  • Dining style
    Casual Dining
  • Dress Code
    Casual Dress
  • Parking Details
    Private Lot
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Full Bar, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Wheelchair Access, Wine
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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