Bluebird Chelsea Restaurant

Bluebird Chelsea Restaurant reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. Z

   Zee

   London4 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Exceptional customer service, food wasn’t what I expected. It was ‘ok’.
   

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2. E

   Eugene

   London2 reviews

   5.0

   Dined on 13 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great twist on a Sunday roast. As always, super service from the team.
   

   Bluebird Chelsea RestaurantResponded 5 days ago

   Dear Eugene, As a regular guest we are super grateful for your fantastic five star review and for returning to see us last Sunday for your roast. We are so pleased that we offer you great service on your visits and really hope that this means that you shall be returning to see us soon when we shall look forward to welcoming you. Best wishes and regards, Rachel
   

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3. P

   Petros

   London1 review

   5.0

   Dined on 13 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good food and service. Also good value for money.
   

   Bluebird Chelsea RestaurantResponded 7 days ago

   Dear Petros, How very kind of you to take the time to send your fabulous five star review which is very much appreciated by all of us here. It is so great to hear how much you enjoyed the food and service and also found us to be competitively priced. We hopes that ensures a return visit in the not too distant future. Best wishes and regards, Rachel
   

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4. S

   Suzie

   London2 reviews

   4.0

   Dined on 12 April 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   I have been a resident of Chelsea for 30 years, over this time I have spent many lunches, dinners and events at The Bluebird Restaurant. I had been for quite a while, maybe a year or so. Most of the Staff were very polite and professional. I found the main restaurant had removed the traditional white table cloths, which give a smart professional special feel. It may sound odd but we didn’t feel excited to be taken to our table because of this. The feeling was just not the same for me, it felt ordinary. I would imagine this change is due to laundry cuts. The food was very good, my gnocchi was full of flavour but it was very salty. They had a new reasonably priced Champagne, I can’t remember the name, but it was okay, it felt a bit cheap. When the champagne was served the glass hadn’t been chilled which to me is a must. The barman happily changed our glasses and was eager to please. Will I return, yes for a cocktail but not to eat, it’s the white cloths, please Bluebird bring them back 🙏
   

   Bluebird Chelsea RestaurantResponded 7 days ago

   Dear Suzie, Thank you for frequenting Bluebird so often in the past and then returning the other day. We note that you enjoyed the service and the cocktails but have passed on your food comments to the chef to work with. Regarding the lack of tablecloths this has been for some time and was the interior decorators decision as the tables are half marble and half wood so he did not want them covered up, however as a guest your opinion is very important to us and noted. Best regards, Rachel
   

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5. L

   Lewis VIP

   Chicago23 reviews

   3.0

   Dined on 10 April 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   The tuna sashimi tasted fishy to me. The bacon cheeseburger was tasty. The drinks were well-made. Service was excellent and the atmosphere was beautiful.
   

   Bluebird Chelsea RestaurantResponded on 13 April 2025

   Dear Lewis, Thank you so much for noting the excellent service and beautiful atmosphere along with the tasty bacon cheeseburger and well made drinks. However I have passed on to chef that you thought the tuna tasted fishy. Best regards, Rachel
   

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6. B

   Brooke

   London3 reviews

   2.0

   Dined on 6 April 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   We have visited the bluebird many times over the years and for different special occasions, this visit was for our daughter’s first birthday. I called in advance to ask if I could bring a small cake for her and was informed that we would be charged £8.50 per person. I explained that’s it’s only a small cake and really only for her young brothers to blow out a candle with her. Again was told that it was policy that we would ALL be charged £8.50 if we did not order a desert. We were 6 adults, 2 kids and a baby so makes for an expensive cake! I asked to speak with reception but the lady on the phone was adamant that this is policy and that’s it! I didn’t bring the cake! At lunch my young son asked if they would do a kids Sunday roast - flat no! I asked if he could have a half portion and again no! He had to have the kids burger which was inedible as was far too salty. My other son complained of the exact same issue with the burger. Never really had a restaurant get a kids burger wrong before! Prices…we get inflation etc but £250 for a bottle of chateau battailly and adding 14.5% to the final bill as service! This is not right in our opinion. Staff were nice and venue good but really disappointing at their lack of flexibility especially when it’s for kids. We won’t be returning anytime soon.
   

   Bluebird Chelsea RestaurantResponded on 7 April 2025

   Dear Brooke, Thank you so much for your time on the telephone and please accept my sincere apologies for yesterday. We very much appreciate that you have been a regular guest at Bluebird over a number of years and have also chosen us for various special celebrations including such an auspicious occasion as your daughters first birthday. Therefore it is most upsetting that you were not only not given special service but our standard is not to charge for small cakes and we should be far more flexible with children's options so please accept our sincere apologies. I am speaking with the restaurant manager and the chef and shall be back in touch. With apologies but best regards, Rachel
   

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7. S

   Stefan

   London1 review

   2.0

   Dined on 6 April 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Overhyped and disappointing. The service was extremely slow and had to call the waiter 3 times until we finally managed to order. The drinks came after we had eaten most of our food already. The French toast was very disappointing, it was closer to a sponge cake than to a French toast. I wouldn't go again.
   

   Bluebird Chelsea RestaurantResponded on 7 April 2025

   Dear Stefan, Please accept our sincere apologies regarding the slow service on your recent visit and we are so sorry that you had to ask multiple times for your order to be taken which is unacceptable. Then the French toast was overly sweet as you also note in your google review so your comments have been passed to both the restaurant manager and the chef. With our apologies but best regards, Rachel
   

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8. S

   Syreeta VIP

   London16 reviews

   3.0

   Dined on 5 April 2025

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 2

   Always love the food here but over time the restaurant has lost its restaurant vibe with very loud and rowdy clientele who are not eating but passing through or waiting for the party. I just think the restaurant needs to decide what it is and allow patrons to decide if they want to eat amidst the noise and young people getting rowdy. The ever present security guards validates my view. I think if we return again we may just do a serene Sunday lunch as the cohort less likely to be up at that time lol
   

   Bluebird Chelsea RestaurantResponded on 6 April 2025

   Dear Syreeta, It is wonderful to hear that you love the food at Bluebird but we are sorry that on your last visits the bar has overtaken from the restaurant vibe. It can get busy on some evenings but we shall work harder to make sure that the atmosphere during the weekend evenings does not detract from the enjoyment of the diners. Best regards, Rachel
   

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9. D

   Daniel

   London1 review

   5.0

   Dined on 5 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Not cheap, but worth every penny! Great food and lovely service. Even did a little birthday surprise for my wife without any prompting, only mentioned it when I initially booked. Would definitely go again. Best lamb curry I’ve ever had
   

   Bluebird Chelsea RestaurantResponded on 13 April 2025

   Dear Daniel, Thank you for choosing Bluebird for your wife's birthday and then for taking the time to send your fabulous five star review which is much appreciated by all of us here at Bluebird. Special mention has gone to chef for the best lamb curry you have ever had and we look forward to welcoming you back to see us soon. Best regards, Rachel
   

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10. L

    Lara

    London1 review

    2.0

    Dined on 5 April 2025

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2

    Booked afternoon tea on a Sat for 2. Server was pleasant but service was slow. Sandwiches were decent but bread was a dry on one side as if sandwiches had been out for awhile. Desserts were fine but not exceptional. Have done many afternoon teas over the years and this one was the most disappointing.
    

    Bluebird Chelsea RestaurantResponded on 6 April 2025

    Dear Lara, Please accept our sincere apologies that you found your afternoon tea so disappointing. We are pleased that you server with pleasant but are so sorry that the service was slow and that your sandwiches were dry on one side. Your comments have been passed to both the chef and restaurant manager who shall use this information to improve our standards. With best regards, Rachel
    

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