Bluegrass BBQ - Reading

3.8
292 reviews
£25 and under
Barbecue

Top tags:

Casual
Situated on bustling Gun St in the centre of Reading. With a passion for Real American BBQ, it is our quest to bring the genuine flavours of the Southern States to the UK.

For lunch & dinner we serve our smoked meats, all cooked the true American way which means our BBQ pitmasters work around the clock to ensure the 'cue we serve when our doors open is the best you will find - it takes nearly 48 hours of loving care and attention to perfect each of our smoked meat cuts.

For breakfast every weekend from 9am, we serve up freshly made-to-order American pancakes with delicious toppings, as well as fully loaded smoked breakfast plates.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 292 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
3.9
food
3.6
service
3.7
ambience
3.7
value
Noise · Moderate
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RG
RebeccaG
Berkshire
1 review
Dined 4 days ago
Overall5food5service5ambience5

Excellent food as usual - filling and delicious 😋 recommend for any meat lover but maybe skip the booze

PG
PeterG
1 review
Dined 5 days ago
Overall2food2service1ambience3

No food 30 minutes after placing the order, and clearly we had been forgotten as EVERYBODY ELSE - including people who came after us - had their food. 10 minutes after I asked where our Sharer Meat Platter was, it arrived - and the meat was DRY! Overcooked. All of it. As this was a Birthday meal with my son and we were now late for a Theatre show I did not make a big fuss and we just left (online order means you pay whether they give you a good meal or not!). This was not a good meal, although the drinks were OK. No service either - I had to search to find someone to ask where the meal was - the waiters should have been chasing for our food, not me!

AB
AmyB
1 review
Dined 6 days ago
Overall5food5service5ambience5

Great service great food and really good atmosphere I always enjoy my visits to bluegrass. The pancakes are amazing

RJ
RohanJ
1 review
Dined 7 days ago
Overall2food1service2ambience2

I paid £16 for a combo meal and the portion size was less than dishes costing £9-£10.
I feel like whoever put the plate together didn’t know what they were doing?
I had to go home and eat again.
I have the photo if bluegrass wants to see the portion i was served.

EB
EmilyB
1 review
Dined on 17 September 2021
Overall5food5service5ambience5

Amazing food and service as usual - only critique was the lack of social distancing because of Covid

GF
GrahamF
London
4 reviews
Dined on 16 September 2021
Overall4food5service5ambience4

Delicious ribs and brisket. Great selection of beer. A must visit for meat lovers!

m
mariannap
1 review
Dined on 11 September 2021
Overall5food5service5ambience5

We always come back for the tasty food (the ribs in particular are fab). Nice people serving, nice ambience and good value for money. We enjoy ourselves everytime we go.

SB
SabinB
Berkshire
2 reviews
Dined on 11 September 2021
Overall5food5service5ambience5

Always great food here, fresh and tasty , nice and quiet place to eat

J
Jayy
1 review
Dined on 10 September 2021
Overall3food2service4ambience3

Restaurant was very noisy.

When meal arrived, the chicken was pink and looked raw.

Very disappointing

J
James
1 review
Dined on 10 September 2021
Overall1food1service2ambience2

Will never go back it was a special occasion and it was dreadful

C
Catherine
Berkshire
1 review
Dined on 5 September 2021
Overall5food4service4ambience4

Really delicious meal, good atmosphere. Definitely recommend

C
Chand
1 review
Dined on 4 September 2021
Overall4food4service3ambience3

Food was lovely, we had an issue with one of us getting normal chips instead of sweet potato and we asked for correction. This didn't happen so when they collected the plates at the end I mentioned we never got them. The server said there must have been a mis communication and offered my son a scoop of ice cream FOC. This was the difference in a mediocre review and a recommendation.

CB
ChelseaB
1 review
Dined on 30 August 2021
Overall5food5service5ambience5

I love BBQ food, not pretty to look at but delicious and good portion sizes at a fair price

OT
OpenTable Diner
1 review
Dined on 22 August 2021
Overall1food2service1ambience2

We booked for breakfast on my birthday. The staff were lovely but there obviously wasn’t enough of them. We ordered drinks and food, and had to ask several times for drinks (tea and coffee) but told that only one person was making drinks so there was a wait. They eventually arrived 30 minutes after order and as three of us were finishing food. My husbands smokehouse breakfast came with eggs and beans really hot but everything else cold. Sent it back and it returned 15 minutes later with everything cold. The waitress apologised, and was very polite and helpful but it was not the experience we hoped for.

SM
SageyM
Berkshire
5 reviews
Dined on 21 August 2021
Overall3food4service3ambience3

Have been here previously when I found everything was really good. This time I was disappointed in the service snd customer service, the food was ok but not as good as my previous visit. Nice but slightly disappointing.

JM
JasonM
Berkshire
1 review
Dined on 21 August 2021
Overall5food5service5ambience5

Great tasting food and great prices with ultra friendly helpful staff

AH
AdamH
1 review
Dined on 20 August 2021
Overall3food5service1ambience3

Staff having to run around the place up and down the stairs, meaning they are incredibly understaffed. Due to the rushing, our waiter ended up spilling all our sauces all over the table and onto my boyfriend. It is clearly not the staffs fault but management, as the staff was friendly upon entry but are being pushed to do two to three times the work load they should be doing. Not checked in on, have to order via the app. When food did come, it was very good but came seperately spread out so much so that we had finished our mains before any of our sides came out.

Disappointing and wont be coming back again even though the food was good. Should of just ordered from deliveroo.

SD
SarahD
1 review
Dined on 20 August 2021
Overall3food2service3ambience3

Table ready when we arrived. Upon arrival we were told there was up to a 20min wait for food. Ordered from the table. Long wait for drinks. Waited nearly an hour for food. Mixed reviews. Mine was lukewarm as was my sons. Tasted good. I had the belly pork. Table behind us were very loud and using a lot of swear words. Luckily my children are older but some of the words we didn’t need to hear. Overall it’s was ok but think they were busy and didn’t think they could cope with the amount of people.

C
Chaz
1 review
Dined on 20 August 2021
Overall1food1service1ambience1

Our food took 1 1/2hrs to get to the table, when it did, items of food were missing and weren’t replaced as promised, not enough staff, no one checked on our food, complete shambles.

DV
DerekV
1 review
Dined on 20 August 2021
Overall5food5service5ambience5

Had a great night! Can’t fault the experience as was really easy from booking a table, ordering food, fast service and all round care. Will be back soon as the food was amazing.

KH
KeithH
Norfolk
3 reviews
Dined on 19 August 2021
Overall4food4service4ambience4

Lunchtime visit, we were seated in a socially distanced manner, the drinks and food arrived in a timely fashion, good quality and tasty.

D
Dazzles
London
1 review
Dined on 14 August 2021
Overall4food5service3ambience3

Great food. App wasn’t working so meant long queue at bar but overall good

PP
PaulP
1 review
Dined on 11 August 2021
Overall5food5service5ambience5

First time we visited and the food was amazing disappointing there was no wings available. Guess we will just have to go back for the wings.

JB
JaneB
London
1 review
Dined on 10 August 2021
Overall4food4service4ambience4

Nice food and staff unfortunately they didn’t have the chicken tenders which we were looking forward to trying but other good value for money.

K
Kirts
Berkshire
1 review
Dined on 1 August 2021
Overall3food5service2ambience4

Service wasn’t great, ordered from the bar and was left waiting for longer than anticipated. Some food arrived at the table and had to ask for cutlery.

Food was amazing! Would definitely be back. Just as shame service seems to have been affected since covid.

RS
RhaynukaaS
London
1 review
Dined on 31 July 2021
Overall4food4service4ambience4

The food is amazing!! We tried platter as it was our first time and the meats all done in the smoker did not disappoint! That plus a couple of sides was food overload for two people - as a dessert lover I could not even look at the menu as as I was stuffed!

The only dish I’d avoid is the Mac and Cheese - it lacked the pizzazz of the rest of the food.

LS
LindseyS
1 review
Dined on 24 July 2021
Overall3food2service4ambience3

My husband really enjoyed his pit burger however after being told our food would be a bit longer as my plate had been dropped (we had already waited 40 mins) the bbq chicken I eventually got was extremely dry so I was unable to eat it.

BW
BobWPearson
Berkshire
1 review
Dined on 22 July 2021
Overall2food3service2ambience4

Item on menu not on waitresses tablet, couldn't scan ordering QR, only 1 drink arrived after staff got distracted taking orders from other diners, food only lukewarm, poor portion size for a £17 dish.

LD
LeeD
1 review
Dined on 21 July 2021
Overall3food2service3ambience2

Food was very dry and needed more drinks to help it down. Can’t believe I’m saying this but the portions were way to big and could of been smaller. Drinks could of come out a lot earlier than they did as it wasn’t busy but got them about 5 mins before the meal. Chairs are very uncomfortable but put up with them. Can’t say I would rush back or recommend it.

S
Snowsicles
London
1 review
Dined on 18 July 2021
Overall5food5service5ambience5

Epic pancakes. Though one scoop of ice cream is a bit stingy. Great atmosphere-love the music. Cool decor. Polite and attentive staff.

CE
ClaireE
Berkshire
1 review
Dined on 18 July 2021
Overall3food4service1ambience3

Pancakes are really nice! Had to order on the app and some ingredients missing off orders and some syrups missing. Not sure if this is because you had to use the app for covid and the kitchen are not checking the comments section when placing the order. As ordering the app, it was also hard to get staffs attention to inform them of things missing from the meal so had to keep getting up and down to asking for missing things. Will try again when normal service resumes as the children loved the pancakes!

R
Ross
1 review
Dined on 17 July 2021
Overall3food2service3ambience4

Food was dry and flavourless. For what you get it wasn't worth the money. Staff were kind and friendly on the plus side although we were asked to walk to the front of the venue after entering through the back entrance despite no signage

NL
NaomiL
1 review
Dined on 17 July 2021
Overall2food2service1ambience2

Used to love bluegrass but it's gone down hill. Food was burnt and things missing, coffee was like water and staff were less than helpful. Very disappointing.

GH
GemmaH
New York Area
1 review
Dined on 16 July 2021
Overall2food4service2ambience2

Booked for 8.30 arrives, empty restaurant downstairs. Waited til 9.25 to receive food. Asked the young man when the food would be out and he was pretty rude. Food finally arrived, only good thing about the visit. Turns out they were holding a large party celebration upstairs which is clearly why the service was so bad. 9 pm on a friday a half empty restaurant with staff hanging around turning away walk ins seemed alittle strange. Only reason im giving any stars is the food was great.

RN
RubberNuggets
1 review
Dined on 14 July 2021
Overall1food2service2ambience3

They've got loads of great reviews, so must be doing something right, but not on our visit.
Almost an hour and a half between ordering our food and receiving it, despite the restaurant seeming to be less than half full.
When it did arrive it was plates of disappointment. Dry pulled pork, hot links with bits of bone in and a burger that was mostly made out of a giant onion ring. The Southern fried boneless wings were so over seasoned it was a struggle to eat more than two without feeling ill.
Very disappointed. There was a lot of food left on our plates
Fortunately the restaurant thought we'd had a bad experience too and refunded all of our meals.

JC
JayC
Berkshire
1 review
Dined on 14 July 2021
Overall1food1service1ambience1

By far the driest burger we have ever eaten, half the ingredients missing, order was wrong and no attention to detail from the servers. A disappointing experience

SB
SamanthaB
Berkshire
1 review
Dined on 11 July 2021
Overall5food5service5ambience5

Very good value for money and great service food very tasty

LB
LauraB
1 review
Dined on 10 July 2021
Overall5food5service5ambience5

Fantastic meal out with friends. Highly recommend

FM
FMA5
1 review
Dined on 6 July 2021
Overall1food1service1ambience1

Our food arrived almost 1 hour after it was ordered, and even then we were given the wrong food, and one of our party did not receive his food at all. 1.5hours later he got given a stone cold burger, and some “apology chips”, which sadly were also stone cold. When spoken to, staff could only say “there’s a lot going on”….
We ordered a pint, and it turned up flat, but rather than offer another we were told “we’re just changing the barrel so that’s just how it comes”.
The app to order food is outdated and clunky; it glitches, and in short it just doesn’t work.
Sadly, what should have been a good night out, at a favourite restaurant was really quite spoiled.

s
sarahk
Berkshire
1 review
Dined on 6 July 2021
Overall5food5service5ambience5

Could not fault the service and the staff at all. Food was excellent and really good value. The portion sizes are massive. Will be returning and recommending

FAQs

You can order delivery directly from Bluegrass BBQ - Reading using the Order Online button. Bluegrass BBQ - Reading also offers takeaway which you can order by calling the restaurant at 0118 959 9112.

Bluegrass BBQ - Reading is rated 3.8 stars by 292 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.