Bo & Birdy at The Blythswood

Due to the covid circumstances are so different from other times here. The girls that served us were just wonderful. We felt very safe and the cleanliness was amazing. We had a lovely afternoon tea so thank you so much

The person serving us Cameron was very polite

Decided to treat ourselves after work throughout lockdown. This was a beautiful restaurant in a stunning hotel. The staff were fantastic.

The service and food were amazing. The staff are all so friendly and 100% would recommend to anyone !

Staff, service and setting were excellent.

Menu was limited and the food was fine but no better than a gastro pub.

Wasn’t as good as used to be, a bit disappointed

We waited 30 minutes for our drinks when we arrived. It was a Prosecco and red wine so shouldn’t have taken this long. Food then took an hour and we ordered the steaks.. it was the worse steak we have both ever seen! We sent them back. The meat was stone cold and they were super thin (not what we expected a ribeye at £28 each should look like) it tasted rubbery and we wouldn’t even take a bite.. no seasoning and tasted of charred griddle. It then took another hour for our replacements to arrive so by this point at 9:40 we didn’t feel like eating. My husbands chicken was pink and my fish tasted like a frozen fish - extremely disappointing. The only restaurant I’ve been in since covid and it was supposed to be a real treat it was terrible. We did let the staff know but we are still shocked at how bad it was.

The staff here are outstanding! The drinks are very special

We had a lovely time at Bo and Birdy. Great food, fantastic service and nice atmosphere.

Beautiful setting and lovely food and drinks. Staff very friendly too.

Meal was lovely & staff efficient & friendly under these difficult circumstances.

Stunning place and service was excellent

Food was amazing. Our server was so lovely and nothing was too much trouble at all.

Food very good, good service also. Only thing is chairs are very uncomfortable with no back rest, wouldn't be suitable for older people or those with bad backs.

Really nice meal. Staff were really nice.

The staff were very helpful and friendly couldn’t fault them in any way

Went here for valentines and it was nice , slightly cold , kept at the back almost out of the way , quite surprised with how they filled the place That being said the food was tremendous

The best scallops I have ever had
The best chateaubriand I have ever had
I could take or leave the creme brûlée

I would def come back , the waiter was very attentive , knowledgeable and kept his distance (in w good way) nothing worse than an over zealous waiter

Excellent experience, great food and service. Thank you

Pre theatre dinner swift and excellent service

This is a fantastic restaurant. An amazing venue, light and airy with a great ambience! The menu is great and the food is fantastic especially the chateaubriand was to die for..... The service was warm and friendly and attentive at the right level. I would highly recommend this restaurant!

Food was excellent but waiting staff didnt seem interested to point where started to feel uncomfortable to ask for something.

WOW!!!! A restaurant in a 5 star hotel, charging 5 star prices but certainly not 5 star service. The initial greeting was nice and then that was it. Waited 20 minutes for bread as a starter, after asking politely about it we were just told oh it goes in the oven to heat up. I think you could cook a loaf from scratch in that time. Another 15 minutes went by clearly before anybody checked at which point we were told it was on its way. By this stage our mains were due so opted not to take it, couple of seconds later it was still brought out and not our mains, again we declined. When our mains then arrived 45mins after ordering we waited another 5 minutes for the side of chips to come and the food really isn't so good that it can make up for the poor service. Not once we're we asked for a top up of water or drinks just very much forgotten about. I now understand why the service charge is automatic on the bill because leaving a gratitude is unlikely to happen. For the prices there are far better choices in Glasgow to choose.

The afternoon tea was delicious and beautifully presented. The surroundings are very nice but the services was below what is expected at a 5 star hotel. There didn't seem to be a shortage of staff but they were disorganised and service was slow. Individually, staff were very pleasant but the general poor service was disappointing.

5 stars service

Starters and dessert are nice but main course are salty for us
We had monkfish and steaks
Monkfish is too salty , I think kitchen put too much seasoning on top of the fish skin
The steak outside is burn and too much salt on top , so you will taste burn and salty

So, where to begin? The restaurant decor has been tastefully and carefully appointed on the ground floor of this impressive and imposing building and cutlery and glassware have been well crafted with the brand monocle etched onto the base of the glassware. Subtle lighting compliments the tall interior allowing you to enjoy the vision of the designer and share in this visual delight.

What’s not so delightful is the food and staff who fall short of the caliber expected at this level.

Only two other tables were in occupancy during our lunch which we hoped would bode well - the suggestion being good service. Sadly the staff are preoccupied conversing with each other or on their phones than being attentive to diners. We opted to go straight for a main course which was tepid, we ordered sides of parsnips which were undercooked and enjoyed listening to the floor staff debate with the kitchen staff the merit of the complaint as the restaurant being quiet was easily audible through the galley.

The children’s menu is also unappealing, one child ordered chicken nuggets which were peppered and not to the preference of ‘the little darling’ or anyone’s for that matter. This was countered by ordering ketchup for the fries served in dinky personal jars. Sadly ours wasn’t personal as we were given the ketchup enjoyed from a previous dinner who had dipped their fries in before us.

The pace of service was glacial, only one of the floor staff seemed appropriate for the position with the remainder conveying either a mumbling tone, fatigue or an aloofness complimented with an awkward shuffle.

On payment of the bill no enquiry was sought on the dining experience of our group and a whilst the service charge was paid it’s was a token gesture.

The experience was poor and does not represent good value for money. I would not recommend this venue for dining.

The food was delicious, unfortunately the service really wasn't up to scratch. The fact that the service charge was included in the bill wasn't great, considering our service was genuinely quite poor with several mistakes being made by various members of staff throughout the evening. Hoping it was a once off for the staff, as the food really was delicious.

Food was good but overpriced. Staff were exceptionally efficient and friendly.

Fabulous food! We thoroughly enjoyed our bread to start followed by steaks. The accompaniments were excellent. Cocktails were good. Disappointing that there was no beer on draught.

Very overpriced I think it’s the first time I have ever said this in a review!
Had the duck small portion tasted lovely but tiny and only the smallest bit of garnish at £21 I would have expected chips or potatoes to be included we ordered a side of fries thinking we ll share £5 and tiny not enough for one let alone two.
Desert likewise very small Taste good... value disappointing! I was still hungry we should have ordered more sides but I dident expect the duck to come with nothing.
Have eaten at the Blythswood many times before it was Bo and birdy and been very happy to spend £300 £400 so I am not mean I just don’t like poor value for money .
My son had an overnight stay had felt the same about the restaurant, shame as such a beautiful hotel probably the nicest in glasgow .
I hope you take note as it’s a problem that could be easily solved .
Staff where lovely have nothing negative to say about the service.

The food was wonderful, however the service and ambiance didn’t match up.

Outstanding from start to finish food and service was impeccable . Atmosphere was lovely too.
Would highly recommend

Very kind and generous staff.
Upon mentioning that the diner was for my girlfriends birthday to the staff, they brought out two glasses of champagne and after our meal they brought a plate with Happy Birthday written in chocolate suace with truffles as a gift.

Awful meal, and we were the only customers in. The waiter was a breakfast staff member, and knew nothing, and wasn't helped by the two other waiting staff who simply set tables for the 90 minutes we were in. Tight menu, overprices. The scallop starters were tiny, and only 2 of them (and there was a supplement). No wonder it's dead

Excellent service , great team ! Thanks for little surprise chocolates for my daughter and her fiancé celebrating engagement , lovely touch!

Booked this for ourselves and visitors, we were certainly not disappointed wonderful surroundings, fabulous food and staff were great, have already recommended to friends and will be back again.

Birthday - convivial gathering. Nice set menu - different and well priced.

Staff took a long time to come to the table, medium steak had far to much bliss coming from it

Our first visit two weeks ago was excellent, this time it was quite the opposite. The main cause of the problem was there were 3 Christmas parties going on in the room and the staff were overwhelmed and didn’t seem able to cope.
We were shown to our table 20 minutes after the time booked and thereafter things too longer and longer to happen. it was a further 20 minutes after we sat down that a menu appeared and another 20 before we placed our order. We weren’t in any hurray and not in the least bothered by all this, but after such an enjoyable experience on the first occasion it was disappointing. Just as disappointing was the monkfish was almost raw, even I know monkfish needs to be cooked well. We received two cups of coffee in compensation. They hadn’t finished however as after 3 attempts our waitress told us the WiFi in that room often failed to function. Fortunately I had enough cash, so was saved having to go out and find an ATM.
It’s well nigh impossible to parachute extra staff into that type of operation and not create the headless chicken atmosphere and I can understand service under that pressure affects the kitchen and mistakes happen, so the lesson might be if you’re going to take individual bookings at Christmas, make sure you have the capacity to deal with them.

Food was lovely, will certainly be back. Service could’ve been a lot quicker though.

Amazing service and food, couldn't fault it. Great day