Service was excellent, so kind and attentive! Food was delicious, the whole group enjoyed it hugely! Would definitely recommend Bótown!
Food amazing, staff amazing, whole experience was amazing. Delicious food for such a reasonable price! Would recommend and will deffo be back next time I’m in the area.
It was amazing!I love this place.The burgers were amazing - I upgraded to the sweet potato fries which were delicious.We had vanilla milkshakes and they were amazing.Pick n mix sweets after meal are a lovely touch.Highly recommended!
I don’t generally leave negative reviews but I was very disappointed in my family’s New Year’s Eve dinner at BóTOWN. We were visiting from Canada and the restaurant was not full; it wasn’t as if the kitchen was backed up. Our second round of drinks was never delivered, and they completely forgot about my 3-year old’s kids meal. She ended up eating our French fries and complaining about being hungry the whole time, even though we asked the server a few times why it was held up. In the end they delivered it along with the bill in a takeaway box more than 30 minutes after we ordered it. They deducted the missing kids meal from the bill, at least, but no one wants to leave a restaurant, especially on a special occasion, saying “let’s just forget it and get the bill, this wasn’t worth it.” The servers were apologetic and nice about everything, but we left and the consensus among the 4 adults was that they didn’t want us there because we had kids with us, and that’s not a great feeling to have on vacation. As someone with a decent amount of experience working in the food industry I’d recommend other venues in Galway over BóTOWN unfortunately.
So glad we choose this little gem to celebrate our sons 21st. Food was fantastic and our server was lovely. Looking forward to dinning there again.
Underseasoned, tasteless burgers. There was no thought in putting flavour into anything that was put into the burger or fries. The fries were tough and tasteless. We could not eat the food and when we informed the waitress of this we were told we did not have to pay. We thought that was fair as we only took a bite out of our burgers and a couple of fries. We insisted on paying for the drinks as we drank them. I left a review on TripAdvisor and was quite amused by the co-owners reply. He clearly gets a number of complaints about the food here as we were a table of 3 and he mixed us up with a table of 5 that refused to pay for the food and apparently ate it. If 8 people in 1 night does not like the food here he needs to not take it personally and look at how to improve the food in the restaurant. We had to go to The Inn At Dromoland on our way home to eat which I knew would be good as we have gone here a number of times. Contrary to this co-owner thinking I only give bad reviews on TripAdvisor I gave this a fantastic review a while ago. Similar to quite a lot of other places. It annoys me when people that clearly are playing at running a restaurant and have no idea of good food get offended when one gives an honest review of the food they have eaten. I don't work hard to hand my wages over to a poor restaurant and if I can save someone the journey by giving reviews it makes me feel good.
Absolutely loved BoTown. Food was just outstanding. We will definitely be back again.
Incredible burger. Nice atmosphere and the workers seemed to care about you being there, still the best burger I’ve had in Galway and by a long shot.
Hi there. This was my second visit to this fab place. In a great spot near main Street. Beautiful food. Friendly staff. Just had to bring my boyfriend there as he hadent tryed it before. He is from Westport and i am from claregalway. Ha a Galway women. But ya great place for a girlie evening or nice to chill with himself. Loved the value too. Thanks guys we will defo be back. Thank u Helen d
A few elements in the menu were missing (milk for the shakes or some icecream flavors) but the staff was super nice and kept maintaining great service while the place was very busy. It just made me want to come back to try out the shakes next time. Food and chips were amazing and deserts are bomb
We simply had a fantastic stay. The food is amazing, the ambience is fun & stylish and we especially liked the incredible cheerfulness of the waiter, who not only made our stay at the restaurant great but also recommended us some bars where we could spend the rest of the evening, which were just brilliant! Whenever we are back in Galway, we will for sure visit again!
Fantastic food. It was 3 of our groups birthday and they were so nice to bring out a treat for them. The staff were so friendly and happy to spend time to recommend places to go after. Highly recommend and would definitely go back next time I'm in Galway.
We were celebrating two friends who were turning 50. Waiter brought complimentary dessert with candle . A welcome, special touch . Excellent service and value for money. Loved the singing Happy Birthday
Service was fantastic and food delicious. Would definitely recommend!
Great food, Great Staff, Great Service
Will definitely visit again
this was a tasty burger.... friendly staff, highly recommended
The burgers were fabulous - interesting tasty combination of ingredients. Outstanding.
posto piccolo ed accogliente.
Buona qualità degli Hamburger. La cosa simpatica è il tris di mini hamburger, da scegliere su quelli presenti nel menù.
We were visiting from the US and the staff and food and drink were awesome! Thank you for the great table and wxperience!
Good food & very friendly staff. They are currently creating an outdoor space that they hope to open soon so I would like to see that. Might opt for a table upstairs next time just for a change
Excellent food & great service. Best burger in Galway!
Great food and really friendly staff. Had a really nice table upstairs by the window. Will definitely be going again.
The staff went above and beyond helping us surprise a friend for her birthday. They were amazing! Food was incredible! We will all be back for sure!
The food was great and the manager, Francis was even better! He made it a lot of fun with friends and we will tell anyone that goes to Galway, that they need to go!
Staff so nice. I’m coeliac and love being able to get amazing burgers.
Unreal food and really friendly staff, was able to take leftovers home which was cool, will definitely be back :)
Excellent food and service. Would highly recommend
Loved the big portions and was very tasty
The sweets at the end are also a nice touch
Very average in terms of food and service. No desserts which was disappointing. No atmosphere and cold.
Very good craft burgers and beers in a casual, nice ambience with a contemporary design. Really affordable price. Would totally recommend it.
Large group of 3 tables, service was extremely slow. 1 table didn’t get food for almost 2 hours after they ordered! That table’d food was comped with an apology but it was such a disappointing experience, our plans to meet others after dinner had to be cancelled. The manager kept making excuses that they shouldn’t have taken so many bookings ...!! I’ve never received any contact from Bótown since, 6 weeks later.
So disappointed as I had booked Bótown to share the fabulous food with friends & family who had never dined here before. Unfortunately none of them plan to return, I’m not sure I will either :-(
We are Some people from Holland, visiting Galway. This adress was recommended and held op to oir expectations. Really good burger, fresh bun, fresh ingrediënten and decent burgersauce. Together with a good beer we had a pleasant stay. I Would definitely recommend it! Sebastiaan, the netherlands