This restaurant added safety precaution details

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BóTOWN

4.6
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33 reviews
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€30 and under
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Burgers
Located in a fully-restored protected structure in Galway’s trendy West End, BóTOWN serves a wide selection of craft burgers and beers across two floors in a really chilled, cosy and charming setting. BóTOWN is the home of craft burgers and beers but the restaurant has so much more to offer, including a very popular brunch menu and a wide selection of craft ciders, wines, hot drinks and milkshakes. Attention to detail is key and no stone was left unturned in the pursuit of the finest local produce available. BóTOWN’s 7oz beef patties are 100% Irish and sourced from one of Ireland’s most distinguished producers, award-winning Gilligan’s Farm. Their soft brioche buns are freshly baked every day in Coghlan’s Artisan Bakery in Naas, Co. Kildare. As well as beef, there are chicken and vegetarian/vegan burgers, a variety of side dishes such as chicken wings, charred corn on the cob and Mac n Cheese Bacon Balls. Gluten-free options are also available.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Clean menu provided to every guest
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
What 33 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.5
ambience
4.4
value
Noise · Moderate
97% of people would recommend it to a friend
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A
Adrienne
1 review
Dined 4 days ago
Overall5food5service5ambience5

Fantastic job managing a great atmosphere, outstanding food and COVID-related safety and protocols. We were here with 2, somewhat picky, kids and they loved it as much as we did!

CM
ClaireM
Galway
1 review
Dined on 19 February 2020
Overall5food5service5ambience5

Service was excellent, so kind and attentive! Food was delicious, the whole group enjoyed it hugely! Would definitely recommend Bótown!

JR
JessicaR
1 review
Dined on 16 February 2020
Overall5food5service5ambience5

Food amazing, staff amazing, whole experience was amazing. Delicious food for such a reasonable price! Would recommend and will deffo be back next time I’m in the area.

AC
AmandaC
Galway
1 review
Dined on 12 February 2020
Overall5food5service5ambience5

It was amazing!I love this place.The burgers were amazing - I upgraded to the sweet potato fries which were delicious.We had vanilla milkshakes and they were amazing.Pick n mix sweets after meal are a lovely touch.Highly recommended!

OT
OpenTable Diner
Gloucestershire
3 reviews
Dined on 31 December 2019
Overall2food4service1ambience3

I don’t generally leave negative reviews but I was very disappointed in my family’s New Year’s Eve dinner at BóTOWN. We were visiting from Canada and the restaurant was not full; it wasn’t as if the kitchen was backed up. Our second round of drinks was never delivered, and they completely forgot about my 3-year old’s kids meal. She ended up eating our French fries and complaining about being hungry the whole time, even though we asked the server a few times why it was held up. In the end they delivered it along with the bill in a takeaway box more than 30 minutes after we ordered it. They deducted the missing kids meal from the bill, at least, but no one wants to leave a restaurant, especially on a special occasion, saying “let’s just forget it and get the bill, this wasn’t worth it.” The servers were apologetic and nice about everything, but we left and the consensus among the 4 adults was that they didn’t want us there because we had kids with us, and that’s not a great feeling to have on vacation. As someone with a decent amount of experience working in the food industry I’d recommend other venues in Galway over BóTOWN unfortunately.

UH
UnaH
1 review
Dined on 10 December 2019
Overall5food5service5ambience5

So glad we choose this little gem to celebrate our sons 21st. Food was fantastic and our server was lovely. Looking forward to dinning there again.

EW
EW1975
1 review
Dined on 7 December 2019
Overall1food1service3ambience2

Underseasoned, tasteless burgers. There was no thought in putting flavour into anything that was put into the burger or fries. The fries were tough and tasteless. We could not eat the food and when we informed the waitress of this we were told we did not have to pay. We thought that was fair as we only took a bite out of our burgers and a couple of fries. We insisted on paying for the drinks as we drank them. I left a review on TripAdvisor and was quite amused by the co-owners reply. He clearly gets a number of complaints about the food here as we were a table of 3 and he mixed us up with a table of 5 that refused to pay for the food and apparently ate it. If 8 people in 1 night does not like the food here he needs to not take it personally and look at how to improve the food in the restaurant. We had to go to The Inn At Dromoland on our way home to eat which I knew would be good as we have gone here a number of times. Contrary to this co-owner thinking I only give bad reviews on TripAdvisor I gave this a fantastic review a while ago. Similar to quite a lot of other places. It annoys me when people that clearly are playing at running a restaurant and have no idea of good food get offended when one gives an honest review of the food they have eaten. I don't work hard to hand my wages over to a poor restaurant and if I can save someone the journey by giving reviews it makes me feel good.

R
Riac
1 review
Dined on 1 December 2019
Overall5food5service5ambience5

Absolutely loved BoTown. Food was just outstanding. We will definitely be back again.

M
Morgan
Galway
1 review
Dined on 18 October 2019
Overall5food5service5ambience5

Incredible burger. Nice atmosphere and the workers seemed to care about you being there, still the best burger I’ve had in Galway and by a long shot.

HD
HelenD
1 review
Dined on 28 September 2019
Overall5food5service5ambience5

Hi there. This was my second visit to this fab place. In a great spot near main Street. Beautiful food. Friendly staff. Just had to bring my boyfriend there as he hadent tryed it before. He is from Westport and i am from claregalway. Ha a Galway women. But ya great place for a girlie evening or nice to chill with himself. Loved the value too. Thanks guys we will defo be back. Thank u Helen d

C
Claire
1 review
Dined on 22 September 2019
Overall4food4service4ambience5

A few elements in the menu were missing (milk for the shakes or some icecream flavors) but the staff was super nice and kept maintaining great service while the place was very busy. It just made me want to come back to try out the shakes next time. Food and chips were amazing and deserts are bomb

L
Laura
1 review
Dined on 30 August 2019
Overall5food5service5ambience5

We simply had a fantastic stay. The food is amazing, the ambience is fun & stylish and we especially liked the incredible cheerfulness of the waiter, who not only made our stay at the restaurant great but also recommended us some bars where we could spend the rest of the evening, which were just brilliant! Whenever we are back in Galway, we will for sure visit again!

JO
JaneO
Dublin
1 review
Dined on 24 August 2019
Overall5food5service5ambience5

Fantastic food. It was 3 of our groups birthday and they were so nice to bring out a treat for them. The staff were so friendly and happy to spend time to recommend places to go after. Highly recommend and would definitely go back next time I'm in Galway.

OT
OpenTable Diner
Dublin
1 review
Dined on 24 August 2019
Overall5food5service5ambience5

We were celebrating two friends who were turning 50. Waiter brought complimentary dessert with candle . A welcome, special touch . Excellent service and value for money. Loved the singing Happy Birthday

OT
OpenTable Diner
N. Ireland
1 review
Dined on 20 August 2019
Overall5food5service5ambience5

Service was fantastic and food delicious. Would definitely recommend!

DA
DavidA
Yorkshire
1 review
Dined on 16 August 2019
Overall5food5service5ambience5

Great food, Great Staff, Great Service
Will definitely visit again

NF
NickF
London
1 review
Dined on 16 August 2019
Overall4food4service5ambience4

this was a tasty burger.... friendly staff, highly recommended

OT
OpenTable Diner
Galway
1 review
Dined on 15 August 2019
Overall5food5service5ambience5

The burgers were fabulous - interesting tasty combination of ingredients. Outstanding.

OT
OpenTable Diner
Sydney / NSW
3 reviews
Dined on 12 August 2019
Overall4food4service4ambience4

posto piccolo ed accogliente.
Buona qualità degli Hamburger. La cosa simpatica è il tris di mini hamburger, da scegliere su quelli presenti nel menù.
Sfizioso!!!!

Report
OT
OpenTable Diner
Detroit
1 review
Dined on 6 August 2019
Overall5food5service5ambience5

We were visiting from the US and the staff and food and drink were awesome! Thank you for the great table and wxperience!

SE
SheelaghE
1 review
Dined on 20 July 2019
Overall4food4service4ambience3

Good food & very friendly staff. They are currently creating an outdoor space that they hope to open soon so I would like to see that. Might opt for a table upstairs next time just for a change

DK
DeclanK
Galway
1 review
Dined on 19 July 2019
Overall5food5service5ambience5

Excellent food & great service. Best burger in Galway!

EM
EoinM
Galway
1 review
Dined on 18 July 2019
Overall5food5service5ambience4

Great food and really friendly staff. Had a really nice table upstairs by the window. Will definitely be going again.

LW
LauraW
Galway
1 review
Dined on 29 June 2019
Overall5food5service5ambience4

The staff went above and beyond helping us surprise a friend for her birthday. They were amazing! Food was incredible! We will all be back for sure!

P
vipPepperridge
Chicago
177 reviews
Dined on 26 June 2019
Overall5food5service5ambience5

The food was great and the manager, Francis was even better! He made it a lot of fun with friends and we will tell anyone that goes to Galway, that they need to go!

A
Alana
Galway
1 review
Dined on 24 June 2019
Overall5food5service5ambience5

Staff so nice. I’m coeliac and love being able to get amazing burgers.

LG
LeahG
Galway
2 reviews
Dined on 19 June 2019
Overall5food5service5ambience5

Unreal food and really friendly staff, was able to take leftovers home which was cool, will definitely be back :)

a
andrewm
Galway
1 review
Dined on 1 June 2019
Overall5food5service5ambience5

Excellent food and service. Would highly recommend

C
Cillian
Galway
1 review
Dined on 18 May 2019
Overall5food5service5ambience5

Loved the big portions and was very tasty
The sweets at the end are also a nice touch

C
Crockie
San Francisco
1 review
Dined on 18 May 2019
Overall3food2service2ambience1

Very average in terms of food and service. No desserts which was disappointing. No atmosphere and cold.

M
Margherita
Dublin
11 reviews
Dined on 17 May 2019
Overall5food5service5ambience5

Very good craft burgers and beers in a casual, nice ambience with a contemporary design. Really affordable price. Would totally recommend it.

OT
OpenTable Diner
Dublin
1 review
Dined on 4 May 2019
Overall1food5service1ambience4

Large group of 3 tables, service was extremely slow. 1 table didn’t get food for almost 2 hours after they ordered! That table’d food was comped with an apology but it was such a disappointing experience, our plans to meet others after dinner had to be cancelled. The manager kept making excuses that they shouldn’t have taken so many bookings ...!! I’ve never received any contact from Bótown since, 6 weeks later.
So disappointed as I had booked Bótown to share the fabulous food with friends & family who had never dined here before. Unfortunately none of them plan to return, I’m not sure I will either :-(

SB
SebastiaanB
Galway
1 review
Dined on 7 March 2019
Overall4food4service4ambience3

We are Some people from Holland, visiting Galway. This adress was recommended and held op to oir expectations. Really good burger, fresh bun, fresh ingrediënten and decent burgersauce. Together with a good beer we had a pleasant stay. I Would definitely recommend it! Sebastiaan, the netherlands

FAQs

BóTOWN does offer delivery in partnership with Uber Eats. BóTOWN also offers takeaway which you can order by calling the restaurant at (091) 534 834.

BóTOWN is rated 4.6 stars by 33 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.