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Steak lobster Luxe lounge  - Bourgee Lakeside, Lakeside, West Thurrock

Bourgee Lakeside

3.4
3.4
181 Reviews
£26 to £40
Steak

Located on the Boardwalk Lakeside. Bourgee was founded on the belief that luxury dining can be served at affordable prices. That’s why we offer our customers the very best value for exceptional food, drink and venues that never cease to delight.

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2 people

June 2022
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19:00


Booked 13 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Steak, Cocktail Bar, Asian

  • Hours of Operation

    Mon–Fri 12:00–01:30 Sat, Sun 11:00–01:30

  • Phone number

    01708 866646

  • Payment Options

    Diners Club, MasterCard, Visa

  • Dress Code

    Smart Casual

  • Area

    Grays

  • Parking Details

    Public Lot

  • Additional

    Bar/Lounge, Beer, Cocktails, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Late Night, Outdoor Smoking Area, Patio/Outdoor Dining, Vegan, Weekend Brunch, Wheelchair Access, Wine

What 181 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.4
3.4 based on recent ratings
  • 3.6Food
  • 3.3Service
  • 3.7Ambience
  • 3.1Value

NoiseModerate

Loved For

  • Essex

    Scenic View

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  1. OT

    OpenTable Diner

    Essex

    23 reviews

    vip
    5.0

    23 reviews

    Dined 5 days ago

    overall5food5service5ambience5

    Best steak I’ve had in years , food was amazing . Service nice and good choice of cocktails

  2. M

    Mollie

    1 review

    2.0

    1 review

    Dined 6 days ago

    overall2food4service1ambience2

    We was left waiting for food for ages, half our order was wrong or they’d “run out” of what we’d ordered. Wouldn’t mind if this was just one thing but it was half of our meal. We’d been in the restaurant over an hour before our mains arrived. We’d ordered starters, one of these came out completely wrong, but we didn’t realise until we was already eaten half of it (was covered in sauce, was supposed to have lobster in, assumed it would be under the sauce somewhere- it wasnt, so guess it was the wrong dish). Still nice though so didn’t complain. Mains came out, one of our side sauces was totally wrong. We’d ordered 5 sides, two of which were garlic mushrooms, and one lot of carrots. When it was served we were told they only had one lot of mushrooms left, so they were giving us two lots of carrots instead. The carrots were left uneaten. Was very disappointing. Our daughter had ice cream as her meal, the menu stated vanilla ice cream. We waited over 20 minutes for the ice cream to be brought out (in a reasonably empty restaurant, I’ll add) to be told they have run out of vanilla so here’s pistachio instead. Wasn’t great service just seemed very slow and like everything was wrong or sold out.

  3. BI

    BeverlyI

    1 review

    2.0

    1 review

    Dined 6 days ago

    overall2food3service1ambience2

    The service on Father’s Day was really poor!! And they was not busy. The menu is very misleading, in terms of how the food will be presented! Limited selection of Alcohol available

  4. HS

    HannahS

    London

    2 reviews

    2.0

    2 reviews

    Dined 6 days ago

    overall2food3service2ambience2

    Was told as soon as we arrived food would take at least 45 mins as the kitchen had just opened. Got bread rolls but they had no butter, steak wasn't cooked to request and was questioned to check I was driving when I ordered a small glass of wine!

  5. NS

    NS0906

    Essex

    1 review

    2.0

    1 review

    Dined on 16 June 2022

    overall2food2service1ambience3

    Not enough food choices , waitress was rough and not very approachable .

  6. OO

    OliviaO

    Essex

    1 review

    1.0

    1 review

    Dined on 12 June 2022

    overall1food1service1ambience1

    I just received this email from open table to confirm I was seated which is a lie! They were shut by the time I got there . Bare in mind my booking was at 6.45 and they close at 11. Absolutely pathetic

  7. M

    Maria

    Essex

    1 review

    1.0

    1 review

    Dined on 11 June 2022

    overall1food1service1ambience1

    Waited nearly an hour for our main course even though the restaurant was almost empty. When we pointed this out to the Manager she had the audacity to be rude. I will never go to this venue again. We went next door to Cocoa Asia the following week and had a fabulous experience.

  8. A

    Abbys

    London

    1 review

    1.0

    1 review

    Dined on 10 June 2022

    overall1food1service1ambience1

    Absolutely rubbish ! We got there at 6:15 and we booked for 6pm. On the site it says they give you 15 mins grabs if you’re late which we was only 15 mins , when we got there they said they’re closed because we’re late after on their site it says we get 15 mins grace. Never again !!!!!

  9. MD

    MellissaD

    London

    1 review

    1.0

    1 review

    Dined on 5 June 2022

    overall1food1service1ambience1

    The staff was disgusting and their behaviour was terrible would recommend for nobody to ever go there they were so rude was a joke food was disgusting get better in McDonald’s

  10. DT

    DanielleT

    London

    1 review

    1.0

    1 review

    Dined on 2 June 2022

    overall1food1service1ambience1

    Unwelcoming greeting, service so poor that we left before even ordering food. Would not recommend

  11. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 27 May 2022

    overall5food5service3ambience4

    Food was excellent. Came out very quickly which took away from the experience a little bit as felt slightly rushed. Staff were good.

  12. AB

    AlexB

    1 review

    2.0

    1 review

    Dined on 27 May 2022

    overall2food3service2ambience2

    Was not welcomed into the restaurant, stood at the entrance trying to catch the eye of one the many staff. Then told to sit where ever I wanted. Managed to get 1 drink the entire evening (restaurant was very quiet) and was never asked if we would like another. Toilets were terrible with flooding in the mens. Food was average/good but overpriced. If a meal for 2 comes to £150 with a single drink each, I’d expect to have good service at a minimum.

  13. FM

    FrancisM

    1 review

    2.0

    1 review

    Dined on 27 May 2022

    overall2food3service1ambience1

    Staff were terrible, apart from one waitress, the manager was miserable and unhelpful. This was the 3rd time that we had tried to eat here due to 2 prior problems. The first time they had no gas to cook with, the second time they we closed without notice and the website stated they were open, and this time they had no chef only trainee. Will not be coming again, we managed to get in and eat due to my husband stating we would come in for drinks and wait for the food. if the manager would have been more polite and offered a solution such as booking us for another day or even offering an apology we would come again , due to how unbothered and rude she was we will not be retuning unfortunately.

  14. EH

    EmilyH

    1 review

    4.0

    1 review

    Dined on 26 May 2022

    overall4food5service3ambience4

    Went on a weekday and it was quite quiet although a nice view of the lake and people watching. Service could have been slightly better but ok, food was delicious

  15. EW

    EllieW

    Kent

    1 review

    1.0

    1 review

    Dined on 22 May 2022

    overall1food1service1ambience1

    Never had an experience like it waiters was so ingronet and didnt want to help or take orders waited 40 mns for a drink food was disgusting had to be sent back twice over priced cheap food will never go agin place sould be shut down

  16. R

    Reviewer

    1 review

    3.0

    1 review

    Dined on 21 May 2022

    overall3food3service2ambience4

    Service really let it down… about 7 different people serving our table and was asked on two separate occasions for our order when already given to another server. Glasses came out dirty, asked for tap water for table got 2 glasses and had to ask 2 different people for glasses for the rest of us. The food was disappointing for the price… they forgot one of our meals - granted they did take it off the bill but overall not a positive experience and it’s a shame as it’s a nice restaurant so could be really lovely, just not really good enough with the prices they charge

  17. LB

    LizB

    London

    1 review

    3.0

    1 review

    Dined on 21 May 2022

    overall3food4service1ambience2

    The food was nice when. It eventually arrived, but one drinks menu between 3 tables, 20 mins wait for drinks. We we offered water that never came. I wouldn’t rush back

  18. NS

    NataliiaS

    1 review

    5.0

    1 review

    Dined on 21 May 2022

    overall5food5service5ambience5

    It was lovely diner with my friends on my husband 35th birthday The food was very teasty. And we even met the waiter boy from our country. It was so surprised. He wrote "Happy Birthday" in ukrainian on cake. We really happy that we choose that restoran. I can defenetly recomend

  19. TT

    ToniT

    1 review

    1.0

    1 review

    Dined on 17 May 2022

    overall1food1service1ambience1

    I would review my experience if the restaurant had been OPEN to accommodate my party of 4 diners. An email was sent to myself the day before from open table re booking and I confirmed we would be attending There was no note on door to say why closed - very poor way to run business!!

  20. SG

    SundayGuest

    Essex

    1 review

    5.0

    1 review

    Dined on 15 May 2022

    overall5food5service5ambience5

    I had best roast dinner in my life . Friendly staff. Lovely place

  21. MB

    MatthewB

    1 review

    3.0

    1 review

    Dined on 13 May 2022

    overall3food5service2ambience2

    Food was brilliant, service was shocking as soon as we paid and gave tip was rushing us out the door actually asked us to hurry up because they wanted to go home hadn't even finished our drinks its not supposed to close until 2am this was 11 will not do again miller carter much better service

  22. OT

    OpenTable Diner

    Essex

    1 review

    1.0

    1 review

    Dined on 10 May 2022

    overall1food1service1ambience1

    Well can’t really say much as the restaurant was closed and no one had bothered to call and let us know. We had to look for another restaurant to go and have dinner at. 😡

  23. LC

    LizC

    London

    2 reviews

    5.0

    2 reviews

    Dined on 8 May 2022

    overall5food5service4ambience5

    Have been here a few times. Excellent food and great cocktails. Great atmosphere and surroundings. Will definitely be back again soon

  24. R

    Reina

    1 review

    3.0

    1 review

    Dined on 2 May 2022

    overall3food2service3ambience5

    The food was not great.. I was not a fan of the food unfortunately.. but the staff and setting of the restaurant was great.. they also did not have lobsters which was very annoying as we actually went there to eat lobster.. I dont think I’ll ever come back.

  25. M

    Matt

    1 review

    5.0

    1 review

    Dined on 30 April 2022

    overall5food5service5ambience5

    Great food and service. Marcelina gave us unforgettable service and experience

  26. RQ

    RebeccaQ

    1 review

    5.0

    1 review

    Dined on 30 April 2022

    overall5food5service5ambience4

    Really nice restaurant, lovely setting. Not massive so it does feel overcrowded. Food was delicious and worth the money. Great place for a treat.

  27. M

    Megan

    Essex

    7 reviews

    5.0

    7 reviews

    Dined on 30 April 2022

    overall5food5service5ambience5

    Lovely restaurant. Warm welcome, great service and fantastic steaks.

  28. HQ

    HayleyQ

    1 review

    3.0

    1 review

    Dined on 29 April 2022

    overall3food4service3ambience4

    Great food and very chilled, shame they don’t have the bottomless brunch available as yet - will be back when they do

  29. JB

    JamesB

    1 review

    2.0

    1 review

    Dined on 24 April 2022

    overall2food2service2ambience2

    The interior is nice however one side of the restaurant leaves you looking at the escalator for lakeside shopping centre. Starter was nice. Had lobster with mash potatoes for main, mash was dry and tasteless. The dessert menu was brought out and we were told “we are short of desserts today” from the fairly lengthy menu we were given three choices two of which were not even of the dessert menu. The one we chose was nice in fairness. The young waiters/waitresses were polite however the service was slow. The bill for two of us with drinks came in at £119. I can see what they are trying to achieve but on the whole I think this place is overpriced and poorly located. Disappointed, I wouldn’t eat here again and wouldn’t recommend it to friends.

  30. D

    Daniel

    London

    1 review

    1.0

    1 review

    Dined on 24 April 2022

    overall1food1service2ambience2

    Massively overpriced and very below par food!! Will not be eating here again.

  31. GP

    GrayP

    1 review

    1.0

    1 review

    Dined on 22 April 2022

    overall1food3service1ambience3

    Before you see this review, I just want to make two things clear. The manager who dealt with us was brilliant, her customer service skills were excellent and she could not do enough to look after us once we had flagged the issues. The food was delicious, high-end and we would have enjoyed it more if served in a suitable time frame, Two main gripes were about the waiter who was assigned to look after us and the wait between starter and mains being 35-45 minutes (and not due to being busy). Our waiter was not engaging, didn’t warm to us greatly and had no knowledge of the wines. I don’t want to sound too obnoxious, but there were three rosè’s on offer just by name, all I asked was what type of wine they were (blush/Pinot etc.) his first response was ‘well they’re rose’ and then when I pressed him more he had to leave the table and go and check. When he returned he only told me the grape of one of the three, the first I mentioned, so I just took that one because I felt we were putting him out if we were to ask for details of the others. The rest of ordering went well, drinks and food came out for starters and teasers. The £3.50 for bread being two mini rolls from a packet, and not anything more rustique/sourdough or freshly baked was a bit disappointing, but we were there for the steak and lobster so didn’t want to make that a focus. When our starters were collected we were asked if we were ready for the mains, and we confirmed. 35 minutes later we had to chase what was going on, one waitress said ‘just on its way’ another said ‘4 minutes’ but with no explanation. The restaurant was NOT busy, we had a long reservation so that we could make our next reservation at the 10pm. We were not rushing the staff. The manager came over and apologised, and honestly told us the ticket had been lost. I don’t know how this happens in restaurants like this? This just dampened our date night, we had to eat, ask for the bill/ card machine in the same 10 mins. 25% off bill

  32. SD

    SamD

    1 review

    1.0

    1 review

    Dined on 17 April 2022

    overall1food1service1ambience1

    Terrible. Wouldn’t come back if someone paid me, and then paid for my meal. The food was cold, and the steak was underdone. Would have sent it back if it wasn’t for the fact that the kitchen staff (all approx 20yrs old) were all staring out into the empty restaurant whilst messing around with each other, what would’ve been the point! The waitresses were clueless. Give you 2 menus, one for Sunday lunch, other for steak/lobster etc but the sides at the bottom are all the same bar the price?! How can you charge different amounts for THE SAME THING?! Explained this and she shrugged. They forgot a side, which we had to remind them about and it came out as we basically finished. The side in question was the most watery mac and cheese I’ve ever seen. They give you ‘half a lobster’ which was basically lobster tail and claw. They wont give you anything to help you get into the lobster though, had to crack that myself 👍🏼 The price was ridiculous, £150 for 2 main meals, and 2 cocktails! The only plus was the fact it was quiet, probably because of how terrible it is!

  33. AC

    AnzC

    London

    1 review

    1.0

    1 review

    Dined on 15 April 2022

    overall1food1service2ambience1

    a disappointing experience for the price we paid. lots of stuff wasn't available on the menu, food was not hot, borderline cold - felt like it was just sitting there on the side and then given to us -> wagyu burger was horrendous we had to wait until our mains for our drinks to arrive which was just a joke. do not recommend for the price paid at all.

  34. FL

    FlorentinaL

    Essex

    1 review

    1.0

    1 review

    Dined on 9 April 2022

    overall1food1service5ambience2

    Overcooked lobster, no drinks in the bar, very load music and way to pricey for what they deliver. I

  35. VO

    VictoriaO

    Essex

    1 review

    4.0

    1 review

    Dined on 9 April 2022

    overall4food5service5ambience5

    The service is very good. The food was very tasty and nice. Keep up the good work

  36. KD

    KellyD

    1 review

    3.0

    1 review

    Dined on 8 April 2022

    overall3food3service3ambience2

    The restaurant itself was decorated very well and had a lovely feel to it, however the music being played was not background music, my partner and I couldn't even have a conversation without shouting and repeating ourselves throughout. The service was mediocre and we had to ask for our olives and bread twice. We were also served our main as our starter plates were removed, there was no break whatsoever between courses. The food was average at best. My starter which had been labelled as prawn and cheese bites came out as melted cheese with prawns, that were very hard, floating in it. I had a burger for my main and it was probably the highlight of the evening, it was lovely. My partner had steak and it wasn't cooked how he had asked and was chewy and the dalphinoise potatoes were dry. I had a lovely cocktail but my partner had a pint of the house beer and it was flat and tasteless. It wasnt cheap considering we only had one drink each, it was around £85. We were not impressed at all and won't be going back.

  37. M

    Megan

    Essex

    7 reviews

    5.0

    7 reviews

    Dined on 8 April 2022

    overall5food5service5ambience5

    Nice atmosphere created by staff members, delicious food.. will come back soon

  38. KP

    KayP

    1 review

    3.0

    1 review

    Dined on 5 April 2022

    overall3food2service1ambience2

    Service was poor even though it was very quite food was ok over priced

  39. CN

    CatalinN

    1 review

    1.0

    1 review

    Dined on 3 April 2022

    overall1food1service2ambience3

    They had nothing to eat, only steak, they run out of lobster and even bumps for burgers. Appealing experience

  40. SB

    ShelB

    London

    1 review

    2.0

    1 review

    Dined on 2 April 2022

    overall2food2service2ambience4

    Our server was relatively slow and kept forgetting things we asked for i.e. sauces. Luckily there was another girl nearby who was more than happy to help. Food was lukewarm. Cocktails weren't great - no option for classic cocktails and they didn't allow us to order a mocktail - these simple compromises would have made our experience much better.

Safety precautions

  • Cleaning & sanitising

    • Digital, disposable or sanitised menu provided
    • Common areas deep-cleaned daily
    • Contactless payment available

FAQs

Bourgee Lakeside is rated 3.4 stars by 181 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

June 2022
Mon
Tue
Wed
Thu
Fri
Sat
Sun
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
7
8
9
10
19:00


Booked 13 times today
Google Map for Bourgee Lakeside

Bourgee Unit 2 Lakeside Lakeside, West Thurrock RM20 2ZN

Additional information

  • Area

    Grays

  • Hours of Operation

    Mon–Fri 12:00–01:30 Sat, Sun 11:00–01:30

  • Cuisines

    Steak, Cocktail Bar, Asian

  • Dining style

    Casual Dining

  • Dress Code

    Smart Casual

  • Parking Details

    Public Lot

  • Payment Options

    Diners Club, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Late Night, Outdoor Smoking Area, Patio/Outdoor Dining, Vegan, Weekend Brunch, Wheelchair Access, Wine

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