Bourgee Norwich Steak Lobster Luxe Lounge

4.3
icon/ic_reviewCreated with Sketch.
247 reviews
icon/ic_price_rangeCreated with Sketch.
£26 to £40
icon/ic_cuisineCreated with Sketch.
Steakhouse
Unwind and relax at Bourgee located at Timberhill, Castle mall - in the bustling city of Norwich.
Spoil yourself with affordable luxury whether joining us for a weekend brunch, great value £10 lunch, afternoon tea, dinner or just a glass of beer or bubbles in our stunning luxe lounge bar. Maybe try a wonderful cocktail created by our in house mixologist.
Central to the Bourgee experience is our seared beef steak
- tomahawk, strip loin, fillet, rib eye, pave, our daily guest appearances or own twist on Bourgee lobsters.
Sunday luncheon and our finger tapas in our luxe lounge bar are firm favourites - so book or arrive early as we fill very quickly.

Special Offers

1,000-Point Tables

See availability for 1,000 point tables

Daily 5:00PM - 6:30PM 8:45PM - 10:30PM

What 247 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.3
service
4.2
ambience
4.0
value
Noise · Moderate
84% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
MB
Norfolk
1 review
Dined 2 days ago
Overall 4food 3service 4ambience 4

Great service by staff. Prompt and efficient.
Experience marred as many of the fish choices and one of the meat dishes unavailable on our visit .
Wine and food reasonable priced .
Would try once more to see if choice was complete re menu

N
Norfolk
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 3

Took a friend for a Prosecco afternoon tea on her birthday with a 2-4-1 cocktail afterwards. The afternoon tea was non traditional and evey bite delicious

SA
1 review
Dined on 12 October 2019
Overall 3food 2service 3ambience 3

Starters were good but ribeye steak was very fatty and not worth the money at £28.Dauphinois potatoes were in a stack and not creamy as they should be,in fact they looked quite grey,tasted ok but didn’t look appetising.At the end of the evening staff were mopping floors and we had to chase a staff member to get the bill,it wasn’t late about 10.30.

EP
Norfolk
1 review
Dined on 12 October 2019
Overall 1food 5service 1ambience 1

The service was the worst service I have ever come across the time to wait for drinks to even be served was at least 30min and there was hardly any other paying customers in the restaurant! The attitude of some of the staff was very poor made me feel uncomfortable the food was amazing! But would never go here again for the pure fact of the staff and waiting times!

NA
Yorkshire
1 review
Dined on 12 October 2019
Overall 5food 5service 5ambience 5

Great service and amazing food! The place had a modern industrial style look with dim lighting which adds to the experience! Loved it and will be back!!

CH
Norfolk
1 review
Dined on 12 October 2019
Overall 3food 3service 4ambience 3

It's just mediocre, hit or miss. We had brunch and were the only ones in there, which I don't mind at all! But the food isn't anything to write home about! It was ok but I have had nicer!

JN
1 review
Dined on 10 October 2019
Overall 2food 4service 1ambience 2

3 tables close by us - one steak cooked wrong - two ”I have already ordered my dessert” - three ”I ordered some tea but it has not arrived ” - and for us it was the wrong starter delivered and had to wait a while for the right one .... we also were not asked for any drinks order - so we didn’t ....
Also please please please stop cleaning adjacent tables with spray cleaner while guests are still eating! I do not expect Bourgee to be around long ....

J
Norfolk
2 reviews
Dined on 9 October 2019
Overall 4food 4service 4ambience 3

Found it a bit expensive this time and the portions were smaller.

GB
Norfolk
1 review
Dined on 5 October 2019
Overall 5food 5service 5ambience 5

We had a fantastic meal with great service & would definitely recommend you to friends & won’t hesitate returning 😁

B
Norfolk
1 review
Dined on 5 October 2019
Overall 5food 5service 5ambience 4

This was the second time we have eaten at this restaurant and we enjoyed it both times. I have already recommended the restaurant to several friends!

M
1 review
Dined on 4 October 2019
Overall 5food 5service 5ambience 5

We had a large table of 6, service was fab and food and drinks all delicious. Definitely recommend

JT
Norfolk
1 review
Dined on 1 October 2019
Overall 5food 5service 5ambience 5

Amazingly the restaurant wasn’t packed. This is surprising bearing in mind that the lunch menu is so reasonable.
The food was excellent and the three course unique in flavour and presentation.
The staff were helpful and polite.
Definitely going back! 💗

PB
Norfolk
1 review
Dined on 1 October 2019
Overall 5food 5service 4ambience 5

Great atmosphere during lunch time, food was really tasty, we will definitely go back again!

JW
Norfolk
1 review
Dined on 28 September 2019
Overall 5food 4service 4ambience 5

It's great.
Don't tell anyone though - it might get more difficult to book a table!

DB
1 review
Dined on 28 September 2019
Overall 4food 4service 4ambience 3

We had the three-course special menu early on a Saturday evening - beef gyoza, lobster and crayfish burger and chocolate cake. For the money it's hard to beat and no idea how they do it at the price. Throw in a couple of half-price cocktails and a glass of house red and you have a very good and economical start to the evening.

OT
Norfolk
1 review
Dined on 28 September 2019
Overall 3food 3service 3ambience 4

Overall had a nice meal but my steak was under cooked and I had to send it back.

MH
Las Vegas
1 review
Dined on 28 September 2019
Overall 5food 5service 5ambience 5

Lovely atmosphere and food. Friendly staff. Great Cocktails and afternoon tea.

S
Norfolk
1 review
Dined on 26 September 2019
Overall 5food 5service 5ambience 5

Great food. Excellent service. Third time I’ve eaten there with family. Would highly recommend

NC
Norfolk
1 review
Dined on 21 September 2019
Overall 4food 2service 5ambience 2

The place itself is lovely and so are the staff, bit dissapointed with cold food but overall the staff are lovely

MB
Norfolk
4 reviews
Dined on 21 September 2019
Overall 1food 1service 1ambience 1

This is obviously a automatic message as i have allready sent you a message regarding saturday and the fact you had closed and made no attempt to contact me to advise of this. I confirmed my booking as requsted on the 20th but apparently there was a fire on the 18th but we were not told. We then spent over an hour trolling around Norwich trying to get a table somewhere else. This was my friends birthday so not impressed at lack of customer service.

KN
1 review
Dined on 14 September 2019
Overall 1food 3service 1ambience 1

What a pathetic attempt at being a restaurant.
Service was terrible, starters arrived after 1 hour, when they arrived they were wrong not what we had ordered, had to wait 1.5 hours for main course, one of which was not cooked as ordered.
Did not want a dessert just wanted to leave the establishment so asked for bill.
Which when it came was again wrong.
A terrible evening was had by all, several customers walked out while we were in the restaurant fed up with waiting, others were complaining for the same reason as us.

OT
Orlando
4 reviews
Dined on 14 September 2019
Overall 1food 1service 1ambience 1

Generally poor, sadly won’t go again.

Slow service

Cold food

SE
Norfolk
1 review
Dined on 13 September 2019
Overall 5food 5service 5ambience 5

Excellent all round , will certainly go again .Good value and nice ambience.

JJ
1 review
Dined on 12 September 2019
Overall 5food 5service 5ambience 5

the food was lovely, not small sizes either. We had the two courses for £8.90, very good value for money. However, we ordered some additional bread to go with our starter as it came with crisps which we were not expecting. The bread price was scandellous, £3.50 per portion (two rolls), we had two lots as there were four of us, that's £7 for four bread rolls. They were very nice but thats out of order. My only other comment would be that they serve everything on wooden boards which is fine if there is another dish on top but to put my burger and fries straight onto a wooden board is not for me. None of this took away from the nice time and food we had and I would go again.

OT
Norfolk
1 review
Dined on 11 September 2019
Overall 4food 5service 5ambience 4

Lovely restaurant good food and cocktails staff nice and helpful

H
Norfolk
1 review
Dined on 7 September 2019
Overall 5food 5service 5ambience 5

Birthday meal for my wife, lovely food, friendly service, thank you.

CB
1 review
Dined on 7 September 2019
Overall 5food 5service 5ambience 5

Bourgee is a fabulous place to come for afternoon tea with a difference! the staff were amazing and made sure that me and my family had an enjoyable time!

CL
Norfolk
1 review
Dined on 7 September 2019
Overall 5food 5service 5ambience 5

This was my 3rd visit and each visit has been outstanding. Food is great, service is good and we never leave feeling disappointed hence we return.
We would definitely recommend to a friend 😊

OT
Norfolk
2 reviews
Dined on 6 September 2019
Overall 5food 5service 5ambience 5

A few cocktail in the lounge before our meal. Lovely relaxed atmosphere and delicious selection of cocktails
Fillet steak was one of the best I have had, service staff were lovely and friendly.
Can’t wait to come back!!

HG
Norfolk
1 review
Dined on 3 September 2019
Overall 3food 2service 4ambience 3

Had high expectations for the food here and I’m sure if we had ordered the lobster or steak we would have been more impressed but other things on the menu were clearly frozen/premade and was very disappointing for the price!

Best part was the drink and dessert, the waitress was overworked bless her but she was also lovely :)

w
Norfolk
2 reviews
Dined on 1 September 2019
Overall 4food 3service 5ambience 4

This is our third trip, every time we have been greeted with very friendly staff and provided a very good service. This trip we all had the sunday roast. Food was good, the only negative would be don't serve frozen Roast Potatoes. We had been before and highly recommend the Afternoon tea.

OT
Norfolk
1 review
Dined on 31 August 2019
Overall 4food 4service 4ambience 4

Very nice, staff very good, however it would have been nice to be offered tap water, not £3.50 bottle.

LA
Norfolk
2 reviews
Dined on 31 August 2019
Overall 5food 3service 5ambience 5

Sorry but I didn’t enjoy my food. Wasn’t expecting so much unhealthy food on the menu was hoping for more filling less deep fried batter! Lesson learnt just have salad next time

OT
1 review
Dined on 30 August 2019
Overall 5food 5service 4ambience 4

Excellent, good value food

OT
Orlando
5 reviews
Dined on 26 August 2019
Overall 5food 5service 5ambience 5

Great meal, great staff.

Definitely dine there again.

Super vibe and feel to the restaurant.

Contemporary with cocktail bR

MW
Essex
1 review
Dined on 25 August 2019
Overall 5food 5service 5ambience 5

Steak was amazing!!! In fact the whole meal was perfect! Cocktails were decent too

DL
1 review
Dined on 23 August 2019
Overall 5food 5service 5ambience 5

I haven't been out for a while so decided to visit Bourgee to treat my friend for her birthday after a recommendation from another friend. The food is amazing! We had the lobster and crayfish bites these are amazing! I will be returning! Prices were also very fair for the meals we had.

JL
1 review
Dined on 22 August 2019
Overall 3food 2service 4ambience 2

Entrance itself was nice with flowers & quickly greeted by staff

But.... weird entrance in, would not get wheelchair in - uneven, tight sharp turn in, in fact we missed the entrance as we walked out of the mall
Flower wall was nice but the entrance hall mat.....? Heavily marked from footfall - black staining on carpet area greeting you as you walk in.....

Cocktails were nice
Lobster burger....my fault was expecting lobster ON a burger...however struggled to find lobster amidst the mashed potato... 😕 staff knocked off cost of 1/2 beer in light of this & very apologetic

Summary - nice industrial feel inside, good staff ( thou had no info on where the Norfolk beef came from) but v odd entrance, disappointing lobster burger... sorry won’t be back

RW
Norfolk
2 reviews
Dined on 22 August 2019
Overall 4food 5service 4ambience 4

We sampled the three course set menu and were delighted with the quality of food. Cocktails on two for one made for a very pleasant meal of exceptional value.

J
Norfolk
1 review
Dined on 17 August 2019
Overall 3food 4service 1ambience 4

Lovely food which was very tasty! But service was absolutely awful! Waited 25 minutes for drinks and when they came the order was wrong. Had dirty plates in-front of is for 20 minutes! Really put a downer on the evening which was for 2 birthdays so much so we left without have a desert as the wait and service was that poor!