Browns - Cambridge
Friday - Saturday: 09:00 - 23:00
Sunday: 09:00 - 21:30
Not very exciting but absolutely fine
I had booked the restaurant for many weeks in advance, to celebrate my graduation. We arrived (after a tiringly long and hot day) at 19:25 for a 19:30 booking and were not seated until well past 20:15. The front of house team kept saying that the table we had been "allocated" was not vacated - yet there were several empty tables to be seen.
When we were eventually seated, at a table for 9 (we were a party of 5) in the far back dark corner, next to the kitchen doors and the bar - my guests were conscious of the time and so we were not able to order a full 3 courses as we had hoped.
I asked the front of house if we could sit in one of the green rounded booths (which remained empty for the entirety of our visit), which was well lit, and not next to the noise of the glasses being cleaned at the end of the bar, but apparently it had been "allocated".
I ordered an Aperol spritz - but the bar had run out - they 'went next door to try and find some', but were unsuccessful...
I was so so disappointed with the service, the demeanour of the front of house staff who kept saying 'five more minutes, five more minutes', and the general overall feeling that everything was inconvenient; that my once favourite restaurant is now one I don't think I shall visit of my own accord again.
I booked a table here for my son's graduation on the basis of the reviews on this site. However we were very disappointed with the food - we ate off the graduation menu and the only meal that was worth eating was the pork belly. The steak frites eaten by 3 of us were obviously pre-cooked and reheated as barely tepid and all three of us were ill that night. Lobster risotto has 2 pieces of lobster in the whole bowl. We then were charged full price when we had booked through open table with their offer of 2 courses for 11.95 - took over 20 minutes to finally get a reduced bill (although still higher than promoted offer). Wouldn't recommend apart from the nice waiting staff!
Lovely food and atmosphere
Excellent food in a lively but relaxed atmosphere. Polite and friendly service too.
Poor service. Waiter forgot starters so main was brought out and then taken back and had to wait another 15 mins for starters. When food did finally come it was nice.
Lovely setting and good atmosphere. Excellent food but sadly let down by the service and the very “cosy” seating arrangements as very close to 2 tables and could hear everyone’s conversations and chairs were very close so people struggled to get out for the loo etc which is not ideal. Service also very slow and we had to ask a few times for our plates to be cleared and for a dessert menu to be bought. Quite a few tables close to us also experienced a long wait for their food and for their plates to be cleared.
Browns is an old, well established restaurant in Cambridge in a gorgeous building in a very beautiful part of town. Our waitress was lovely, very friendly and helpful with menu recommendations and very attentive. The main let down was our food, my mushroom tagliatelle had clearly been sat on the pass for a while and had gone very dry; as was my husband's roast which also lacked in flavour. My cocktails were very nice though, especially the Blackberry Fizz. I would go back but perhaps in a smaller group so the food isn't hanging about for so long.
Mother’s Day - very nice brunch
Noisy bar. Table was too close to it
Lovely meal. The service was very friendly and attentive and the food excellent.
The service and ambience were fine. But the food was really sub-par, I’ve eaten at other Browns multiple times and really enjoyed their food, but this branch really didn’t measure up.
Good service, nice atmosphere
Making a happy trip back to Brown's one of the first places we went in a group when we met. Food choice was fairly conventional, the lobster risotto a bit more "out there", and some tasty salad/side salad choices. Only one green veg available as a side (green beans). If I have a criticism it would be about the acoustics - the noise level of conversations backed up by unnecessary music was almost too much. My end coffee was so strong I had to ask for an alternative but that's personal taste.
Very disappointing meal. The service was very poor, it took what seemed like an age for anyone to take our drinks orders then when our drinks were finished they took our food order. After re-ordering drinks, they never appeared but were added to the bill. The food was ok but not what I would expect to pay for the price. Very disappointing, there are better places to eat in Cambridge for the money.
good service and food. due to problem with open table website browns received our booking very late in the they day but went out of their way to fit in our booking. thank you - this was much appreciated :)
£40 a head, good quality food. Lovely booths. Spacious restaurant. Excellent pianist played all evening. Would go back
The festive afternoon tea is excellent - good range of items and plentiful.
Excellent afternoon tea at Browns. Good variety of items, plentiful tea and helpful service. Recommended.
The restaurant was cold and the refurb has made it less cosy!
Booked at table for 8 on Saturday, only be told when we arrived that our table wasn't ready yet, but to give them another 15 minutes. We were early so didn't mind waiting. After half an hour checked to see if table was ready, but was told that it wasn't and they don't know how long it would be. My partner decided that we weren't going to wait and left. Ending up having a lovely meal a couple of doors down.
Good food and ambience but poor service let it down badly.
Excellent customer service. Friendly and knowledgable staff. The food was superb and obviously freshly prepared. Really enjoyed the jazz band as well.
Lots of things missing off the menu on a Saturday night. Slow service. Food tasteless and very basic. Not very impressed at all.
Came just after the big refurb and the place looked great. It was nicely busy for a Saturday night so the atmosphere was great and the food itself delicious.
Food, cocktails and service all fantastic - will definitely be returning.
Good place for a working lunch. Plenty of choice, all food was tasty.
Good food, nice ambiance, handy when visting central Cambridge
I was very disappointed with the overall service. There was no one at the reception desk when I arrived. The service was very slow and erratic and the place lacked atmosphere.
Good food and friendly staff. Sat up in the raised area the noise from other tables seemed amplified and it was difficult to talk at times. Staff coped well with poor access to the table which was interrupted. Y the balcony return so you couldn't move around it easily. A good meal and would go back again.
Food was excellent, however, waiting to be seated (even though we had booked) was not a good experience. No one at the front desk then temporarily seated out of the way then had to ask for our table. We weren't taken to it just shown and it wasn't made up! Seemed short staffed and waiter short with customer, however our waitress was very good and welcoming.
Firstly the restaurant had no record of the booking made through Open Table, which was slightly embarrassing but the staff were excellent and fitted us in. Food was excellent and the ambience was a little noisy, probably due to the number of hen parties dining at the same time.
Busy evening so our table for 3 was tiny. Menu has good range of options for varying appetites.
It would be good if diners could be told when they receive the menus if something is unavailable on that particualr occasion. Two of three had made decisions that had to be changed when order was taken! Overall, tasty meals enjoyed by all, especially chicken club and lemon tart. Requests for water and condiments were dealt with efficiently.
Food was dreadful & overpriced . If you are a table for 2 you are squeezed in at the side of the walkway. I had to move my head to the side when the waiter was carrying a tray. The itemised bill does not come up with what you order they pick something that's about the same price for drinks.
Having paid the bill the waiter said "see you again soon" DEFINITELY NOT
Large and varied menu choices, good gluten free options, we had great service, overall good value for money, I would recommend Browns.
This place is overpriced, microwaved food which can be overrun with stag/hen parties. give it a swerve.
A review on another site complained about the lamb rump being tough. The management therefore know of the problem but hasn't changed the procurement policies. There's no such thing as lamb rump. Lamb Chump is a much smaller joint than we were served which was actually cut from the leg of lamb. It was very tough. Give a chef tough meat and ask him to serve it pink and it will stay tough. It's not the fault of the staff but the management. I hope you can turn Browns round.
A very pleasant afternoon. Great atmosphere. New decor okay, will have to get used to the grey
Lovely food and atmosphere
Having been closed for 3 weeks for refurbishment our expectations were high.
No one was at the desk to meet us or our friends. It was Friday evening but there were many empty tables and it seemed the store cupboard was empty too as several wine choices were unavailable as were two of our menu choices. Starter choices included crab on toast and asparagus, ham and poached egg, our mains, roast chicken, sirloin steak and courgette tagliatelle, for pudding we chose the brownie and the crumble, the best any of the four of us could manage was "the food was ok" we did like our waiter though very friendly and efficient.
There are much nicer restaurants in Cambridge, its such a shame they haven't got the food right as its a beautiful building.