Browns - London Victoria
Slow service and they got the order wrong. But tasty food.
Second time here. Staff are friendly and efficient. Not the cheapest place but food is very good modern British cuisine. Upscale without being pretentious. It is a noisy brasserie atmosphere but for lunch works well.
It was nice to be on the first floor with big windows looking down at passers by but was very noisy as there were no partitions. Disappointed the chicken dish was not available from the pre theatre menu. Good to have a voucher for a free drink after signing up to the newsletter but disappointed my two friends were not allowed to use theirs as well even though they subscribed separately. We were told only one voucher per table even if we were to have separate bills and pay separately they could still not be used. This seems unreasonable.
Went to Browns in Victoria for a catch up with a friend. I had been here before and the food and service were excellent as usual. I had mentioned on the booking in the comments that I had an Opentable dining cheque, not realising that I was unable to use it at this restaurant. The manager was very kind and gave us a discount on our bill anyway, as I was only told about the cheque when I got to the restaurant. I will definitely go back as the restaurant, staff and food are great.
We had a table of 15 exhausted volunteers after an all-day charity event. The team at Brown’s, headed by our server, Gabrielle, were fabulous. The cocktails were tasty, the food, delicious, and the service was spot on!
Tables too small for the food and drinks served.
Two of us had a Pre-Theatre meal on a Thursday evening. Nice to see a busy bar at 6pm and plenty of people in first floor restaurant
Browns is a safe reliable booking, good food, reasonably prices and with attentive service that is not intrusive. The restaurants are a great setting for informal catch ups, and is my go to place if I want to be assured of good quality fare and a comfortable atmosphere to have a long leisurely meal without fuss.
Nice set menu, great value and food was really good. Smoothies not offered after 12pm. Found service was quite slow to take orders etc but could be personal preference. Otherwise lovely
This is the first time we dined at Browns in Victoria, the restaurant was nice laid out and had good ambience. There was a good range of food at reasonable prices. The service was good and the food quality was good. Overall it was good value for money
Excellent food and service. Lots of choice and nice tables and space. Quite pricey though and I am not sure about value for money.
Overpriced water no prices on menu for beers ciders or tea! No local beers offered. No prices on on line menu
Good and friendly service. Food was good. Perfect place for a meal before a show
Booked a table for 5 to have a high chair. Table was for 4 with no high chair offered. Lift was also broken so we had to carry the pushchair up the stairs. Took 45 minutes to order our food and overall service was slow. Food was good however so just a busy Saturday lunch service. It wouldn’t put me off going again
Our most disappointing Browns experience by far. My wife and I both had crab and avocado starter. The avocado was hard. something the prparer must have been aware of. We both also had fish cakes main dish. They were more potato cakes. Very poor. Our friend was slightly more happy with his meal.
After clearing our plates the waiter seemed to abandon us. When we finally managed to ask him for the dessert menu he disappeared. When we finally saw him again he was chatting with two girls and showing them things on his phone. We asked another (long term) waiter for the menus. He delivered them promptly, as he did the bill and card reader when we decided not to order dessert.
Brown experience was very goo overall. Food was served quickly and very high standards. would return and suggest to others.
Very good overall. Service was very good. But had to send the lemon sole back. It was all bones and no meat on
Good selection on the menu but as it was a Sunday we opted for the roast dinners. Small portions for the price, 2 small slices of beef and there was no thyme in the Yorkshire pudding as advertised. We were also a bit out of the way so not much ambiance for us
It's another chain, with Ok food and OK drink at OK prices. Doesn't do enough to make it stand out from all the rest in the area. I might go again if I was in the area, but I wouldn't rush there specially
Service wasn’t great. There was no option of salad dressing I was handed a bottle of what smelt like Sarsons vinegar as an alternative to ceaser dressing
We had a pre theatre meal. Thankfully we allowed a lot of time. The food was ok but the service was below standard. Our food took a long time to come and courses were not delivered all together. We had to chase for our main courses plus the wine.
Although the food and drink was of a good price and taste. Unfortunately the service was absolutely atrocious. We were sat in the middle of the restaurant and after 15 minutes we had not been attended to by anyone. I stood to ask for assistance and after speaking with each other and arguing over who would come to the table a few minutes later someone came to the table. We ordered our food and drink, the wine came seconds before the starters but the water after 3 times of asking arrived afterwards. The mains arrived swiftly after the starters were cleared which was fine. The final bottle of wine was ordered and took a long while. Amusingly the bill came swiftly and the card machine even swifter. It took a very long time to flag anybody down but it was not busy and there were plenty of people around just not very interested in serving us.
Booked table for 4, two months in advance, but still seated near doorway on what appeared to be two bar tables. As it was close to main entrance during December, was very draughty. Waited over 30 minutes for food.
No intension of returning again.
Good restaurant for pre theatre dinner. When we highlighted we wanted the mains to come out as soon as they were ready, they dealt with this request and we had time to eat two courses without rushing. All our dishes were very good.
Very loud, lots of large groups making a lot of noise. Felt more like a bar than a restaurant. Food was fair, nothing special.
Service was slow, but we weren't in a hurry. Only 1 waiter serving approx 30 covers in our area compared to est 6 + waiters serving the rest of the tables.
Food was delicious. Good sized portions. Festive set menu of 2 or 3 courses good value for money, with plenty choices and for all tastes.
Booked table Sunday for 9am. Doors not opened until 9.03 very cold standing outside
Great value, good food, very helpful and pleasant staff.
Food not good. Service slow.
Perfect location for the Victoria Palace Theatre for a pre-theatre meal - attentive staff, great service and good food. The upstairs restaurant is bigger than you think. Lovely pink prosecco too!
Very disappointed that service was so slow. We had 1 hr 50 minutes before we needed to leave and there wasn’t enough time for a dessert. Waiter was not at all bothered when we asked if desserts could be served in 10 minutes so we had time to eat them - he said not so we didn’t order. I guess at least he was honest!
Great location in Victoria. Try the steak and Guinness pie, it's fantastic.
Staff were friendly but aa it fot busy it wasn't as easy to get their attention. Food was good, choice good enough and the table comfortable enough.
Problem that they had little to no veg menu items available on the day. So not having quinoa or couscous when that is the key ingredient in the one or two veg menu items. Not great. Sunday roast meal was ok but not as good as even brown s in oxford etc
The service by Hashim was absolutley outstanding! He was friendly and could discuss ingredients and the dishes, making recommendations and just looked after us. The food was very good. The only downside is that Brown's has removed the Eton Mess dessert from their menu which was a fabulous dessert! Even Hashim could not persuade me to try another on the menu. The Eaton Mess does'nt appear in other restuarant menus which was what made it standout, now Browns has a standard and boring dessert menu. A vibrant restaurant with good food and excellent service, i hope everyone else gets the same treatment!
Portion sizes were very small. Food wasn’t particularly hot or the best quality. Wine was ok slightly overpriced for the type.
Having booked a table for 18:00, we arrived 45min early and were happy to sit in the bar area until our booked time. Our booking didn’t exist, but they seated us early.
The food was ok, nice enough but nothing special. The service was equally nothing special, in fact my husband had already eaten some of his meal before the server brought over the steak knives (this was odd because of the 2 of us only one was eating a steak - I had pasta). We also had to ask our server to remove the empty bottles and glasses from our table as they were left even after our second drinks were brought to us.
At the end of the meal I used the bathroom. Nearly every stall had a badly fitting seat, and an overflowing sanitary bin, had I used the toilet first we would have eaten elsewhere (As someone who works in the catering industry I know if the toilets used by the public are not kept clean, there is no knowing what state the kitchen areas are in).
The restaurant was uncomfortably warm. Our meats were all over cooked, I am guessing that they sat under the warming lamps too long because our waiter was overburdened with tables.
Finding Browns was a little difficult as the satnav on my mobile couldn't direct me correctly. The restaurant is a nice place to visit but on the day I went with a friend the air conditioning wasn't working which meant it was very hot and uncomfortable. Sadly the poor waiter was still required to wear a waist coat and apron which made him glow a little. Once the air-con is fixed then I would have given a higher rating
Ridiculously hot and stuffy restaurant upstairs which lacked any kind of atmosphere. Service was slow and not reliable. Food was mediocre and wine wasn’t cold. Won’t be returning or recommending.