Bubba Gump Shrimp Co London

4.1
188 reviews
£25 and under
American
You’ll find Bubba Gump Shrimp Co. restaurant and market in the historic ‘Trocadero’ building, just a few minutes’ walk from Piccadilly Circus or Leicester Square. The restaurant is a tribute to the film ‘Forrest Gump’ and features a menu of comfort food from the American South that reflects the film’s setting in Alabama. Shrimp is of course the specialty but there’s something to delight everyone on the menu including all American burgers, crisp salads and indulgent desserts. Relax in a fun, casual setting where the friendly staff will welcome you just the way Forrest and his ‘best good friend’ Bubba would!
What 188 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.0
food
4.2
service
4.1
ambience
3.5
value
Noise · Moderate
77% of people would recommend it to a friend
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NL
NadiaL
London
1 review
Dined on 14 December 2020
Overall5food5service5ambience5

It was a great experience, welcoming atmosphere and professional staff!

RZ
RashidaZ
London
8 reviews
Dined on 12 December 2020
Overall4food4service4ambience4

Although the food at Bubba Gump is great, the prices are far too high for some fried fish and shrimp. The American outlets have the big portions going for them which makes the prices more acceptable but in the UK, the portions are not that big.

HP
HarryP
1 review
Dined on 12 December 2020
Overall5food5service5ambience5

Amazing food, with great ambience within the restaurant, good flip card system being used, highly recommend!

HW
HelenW
1 review
Dined on 12 December 2020
Overall4food5service4ambience4

We had to wait for a table (even though we had booked!) but the food was amazing and the service was great

S
Sanjb
1 review
Dined on 12 December 2020
Overall1food1service1ambience1

Avoid this restaurant, I'm not one to usually leave a bad review but this place is an exception. Food was served luke warm and tasted like it had been fried in old oil the hush pups were particularly bad. Waiting staff were horrendous and were happy to dump and run before you could ask for cutlery, sauces and more drinks etc. My beer was served flat on 3 occasions so I opted for a water instead which was served in a dirty glass, just avoid and book somewhere else.

LH
LauraH
1 review
Dined on 12 December 2020
Overall4food4service4ambience4

Enjoyed our visit. Service and food were both good. Our dessert was a little late coming out but the server was great. Will visit again.

DW
DaniW
1 review
Dined on 12 December 2020
Overall3food3service2ambience3

Like the fact we wasn't rush especially during this time, but would have been nice to have been check on to see if the food was okay or if we needed any more drinks

ME
MaiE
1 review
Dined on 12 December 2020
Overall3food1service5ambience5

Service and ambiance was great. Food is mediocre and can’t be justified by the prices.

TF
TimF
London
1 review
Dined on 11 December 2020
Overall4food5service4ambience4

Avery enjoyable evening, the food was excellent. Highly recommended

LL
LeeLee
London
3 reviews
Dined on 9 December 2020
Overall5food5service5ambience5

I hadn’t been to Bubba Gump in a while as my past visit wasn’t great, but I decided to give them another chance, and boy am i glad that i did! W firstly ordered a strawberry lemonade to drink, which was delicious ! It had real strawberry in it, so with every sip, you would get the citrusy taste of the lemonade quickly followed by the jammy strawberry syrup. For starter i ordered the crab stuff mushrooms, which were actually quite filling for a starter. They were amazing, they were well cooked, cheesy, and buttery. I will say they didn’t taste much like crab, but they were lovely. For the main, i was stuck between ordering the Shrimpers Heaven, or Shrimp New Orleans. I asked the waiter for his opinion who recommended the Shrimp New Orleans. I am so happy that i took his recommendation because this was honestly one of the most delicious shrimp dishes i have ever tried. The shrimps were cooked to perfection, and the sauce was lovely and buttery which the perfect amount of spice and seasoning. Lastly I ordered the bread pudding, i was absolutely stuffed but it was worth it. It was a huge portion, with ice cream and cream. It tasted fresh, cinnamony, and had the perfect level of sweetness (not overly sweet). I will definitely be going again! The staff were also super friendly, especially the guy who served me. I wish i had got his name because he definitely deserves praise for his politeness. I went alone and he made me feel really comfortable and happy to be there.

Bubba Gump Shrimp Co London
Responded on 12 December 2020

Hi, Thank you for taking the time to review us. Our team works very hard to deliver the very best experience to all who visit us so we are thrilled to hear that we were able to restore your faith during your recent visit. Once again thank you for your kind words and we look forward to welcoming you back again soon. Best regards, Bubba Gump Shrimp Co London Team 

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DH
DeeH
1 review
Dined on 6 December 2020
Overall2food1service4ambience3

Food was cold, my cajun shrimp was drowning in oil, my ribs were dry and chewy

Bubba Gump Shrimp Co London
Responded on 12 December 2020

Hello, Thank you for taking the time to feedback us. It is concerning to have read that our food did not meet your expectations. Rest assured we will look into this further. We hope we get a chance to restore your faith in our food and welcome you back again soon. Best regards, Bubba Gump Shrimp Co London Team 

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OT
OpenTable Diner
London
7 reviews
Dined on 6 December 2020
Overall5food5service5ambience5

Everything was great! Thank you.

Bubba Gump Shrimp Co London
Responded on 12 December 2020

Hi, Thank you for taking the time to review us! We look forward to welcoming you back again soon. Best regards, Bubba Gump Shrimp Co London Team

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SB
SarahB
1 review
Dined on 6 December 2020
Overall5food5service5ambience5

Happy with service, been many times before lockdown and was nice to be back and see even with new guidance it was still the same atmosphere

Bubba Gump Shrimp Co London
Responded on 12 December 2020

Hello Sarah, Thank you for taking the time to write such a lovely review. Our team works very hard to deliver the very best experience to all who visit us so we are thrilled to hear the we was able to fulfil that. We look forward to welcoming you back again soon. Best regards, Bubba Gump Shrimp Co London Team

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OT
OpenTable Diner
New York Area
1 review
Dined on 5 December 2020
Overall2food1service2ambience1

Dirty tables all around poor service and food was poor - we have eaten there many times and never had a bad experience.

Bubba Gump Shrimp Co London
Responded on 12 December 2020

Hello, Thank you for taking the time to feedback us. It is concerning to have read that our food and service did not meet your expectations. We take complaints very seriously and would like to investigate your feedback in detail and as a matter of urgency. Please send an email to info@bubbagumpshrimp.co.uk, quoting the date of your visit, time, and booking name. Best regards, Bubba Gump Shrimp Co London Team 

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A
Adam
New York Area
1 review
Dined on 5 December 2020
Overall2food1service2ambience2

We booked because the night was busy and everywhere in town was booked. Took 50 mins for food to arrive from time we got there. Food was awful I'm afraid, worse than I would expect from a large chain pub - sloppy, greasy, no substance, badly presented. Dishes with shrimp had barely any shrimp. Staff were friendly but clearly they could not manage the volume. First choices for 2 of 4 people were not available which was only discovered (in two separate visits back to the table) when the other 2 were just ready to be served, so we did not eat at same time and extended the visit well beyond the time we wanted to remain there. Seating in the foyer area feels isolated and should be scrapped. Decor is fine but the focus on one single film is borderline fetish level - just weird even for fans of the movie. (At least with a Planet Hollywood type place there is variety). Price is way too high for the quality - purely because it's tourist prices. I could not believe most reviews were positive, which sadly just means most guests have never been to a decent restaurant or tasted real food. To top things off, a fight broke out between two women as we were leaving which tells you what you need to know about the typical guest of this place. If this sounds like your type of place, go for it I guess.

Bubba Gump Shrimp Co London
Responded on 12 December 2020

Hi Adam, Thank you for taking the time to review us. Our team works very hard to deliver the best experience to all who visit us and to maintain the highest standards, so it is concerning to have read that our food and service did not meet your expectations. We would like to investigate your feedback in detail and as a matter of urgency. Please send an email to info@bubbagumpshrimp.co.uk, quoting this review the date of your visit, time. Best regards, Bubba Gump Shrimp

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EN
ElizabethN
London
2 reviews
Dined on 5 December 2020
Overall2food3service1ambience1

We were in London to see the Christmas lights. I booked the restaurant as we had a brilliant meal there last time we were in London over a year ago.

To say we were disappointed was an understatement. We had to asked to be moved from our first table as we were sat in a draft. The second table wasn’t much better and I needed to wear a coat throughout the meal. I wasn’t the only one.

The service was awful. The server was pleasant enough but, we asked for cutlery and ended up getting up to get it ourselves. I asked for a glass, and again we waited so long, in the end we got one ourselves. We were ignored by virtually everyone.

None of our wine choices were available.

My husband was unsure of his main so we ordered two starters for him and said we’d let the server know if he wanted a main. We ordered a main for me. I waited and waited or my main, but it never came. The server apparently was waiting for my husband to order a main, but if this was the case he never approached us to ask what he wanted. When we finally managed to get him to the table he apologised and put the order in. The signs were ignored so became useless.

Apart from my main, the food was luke warm at best. On a positive note -the only one-when it finally came my main was delicious.

As a side note, all though the server had his mask on only covering his mouth.

I appreciate that you have only just opened after lockdown, but you are never going to regain customers if this is the best you can do.

Bubba Gump Shrimp Co London
Responded on 12 December 2020

Hello Elizabeth, Thank you for taking the time to feedback us. We work hard to deliver the best experience to all guest & to maintain the highest standards. It is concerning to have read that our food and service did not meet your expectations. We would like to investigate your feedback in detail and as a matter of urgency. Please send an email to info@bubbagumpshrimp.co.uk, quoting your feedback, the date of your visit, time, and receipt. Best regards, Bubba Gump Shrimp Co London Team 

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AJ
AimeeJ
Worcestershire
1 review
Dined on 4 December 2020
Overall2food1service3ambience4

Food was awful. Can’t cook a steak.

Chicken gravy cold with a thick skin on.

Very poor

Bubba Gump Shrimp Co London
Responded on 12 December 2020

Hello Aimee, Thank you for taking the time to feedback us. It is concerning to have read that our food and did not meet your expectations. Your comments have been passed onto the General Manager and Chef. We hope we can welcome you back and restore your faith. Best regards, Bubba Gump Shrimp London

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FM
FridausM
1 review
Dined on 3 December 2020
Overall5food5service5ambience5

Food came really really fast. Staff were really friendly. Food was filling. Definitely recommend

Bubba Gump Shrimp Co London
Responded on 12 December 2020

Hello, Thank you for taking the time to write such a lovely review. Our team works very hard to deliver the very best experience to all who visit us so we are thrilled to hear that you enjoyed your visit. We look forward to welcoming you back again soon. Best regards, Bubba Gump Shrimp Co London Team

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LM
LarissaM
1 review
Dined on 4 November 2020
Overall2food1service3ambience3

Was excited to try this place as I looove seafood. However, was quite disappointed with the food.. the food extremely oily and the flavour was so so! I probably won’t be coming back here again

JY
JohnY
Bath
2 reviews
Dined on 3 November 2020
Overall4food5service3ambience3

Very good food. Strange ambiance though. I’ve been in a Bubba Gump in Orlando and it was a real experience - the staff were more enthusiastic, upbeat and bought into to theme. However the Piccadilly one was subdued and it didn’t feel like a Bubba Gump restaurant, just a normal restaurant with a bit of memorabilia and a little gift shop.

TI
TINAS
1 review
Dined on 2 November 2020
Overall5food5service5ambience5

due to covid, staff, food and cleanliness of the restaurant was outstanding and staff help myself and husband with the app for the menu while keeping their distance as per government guidelines. We will visit again when able.

JJ
JackieJ
1 review
Dined on 31 October 2020
Overall2food2service3ambience2

Disappointed 😞 maybe it was the dishes we chose and the Halloween cocktails but I wouldn’t visit again

HC
HeatherC
1 review
Dined on 29 October 2020
Overall3food3service4ambience2

Really noisy and quite a few groups of diners that were obviously mixed households from the overheard loud conversations. Really expensive even for London. I have visited Bubba Gumps in Florida and was expected a similar experience but it didn’t hit the mark. Bland poorly presented food. A real shame.

Bubba Gump Shrimp Co London
Responded on 2 November 2020

Hello Heather, Thank you for taking the time to review us! Please note, upon arrival all customers are asked if they live in the same household. We have not been advised by the GOV to ask for proof of this so we can only expect honesty from those who visit us. We are sorry to hear that we did not meet your expectations. We will take on board all comments regarding the prices, however, our prices are reflective of the prime location, competitive with other restaurants in the area.

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JJ
JoJoP
Hampshire
4 reviews
Dined on 29 October 2020
Overall5food4service4ambience3

Temperature was taken before we entered by a very courteous consiege. Food was great and staff were friendly.

Bubba Gump Shrimp Co London
Responded on 30 October 2020

Hello JoJo, Thank you for taking the time to write a review. Our team works very hard to deliver the very best experience to all who visit us so we are thrilled to hear that you enjoyed your visit. Once again thank you for your kind words and we look forward to welcoming you back again soon. Best regards, Team Bubba Gump London

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R
Rachael
1 review
Dined on 29 October 2020
Overall3food2service4ambience2

The food was okay however for the cost, you could go to somewhere far better for nicer food at less of a cost. I won't be returning. This being said, the service couldn't be faulted.

Bubba Gump Shrimp Co London
Responded on 2 November 2020

Hello Rachael, Thank you for taking the time to feedback us! We will take on board all comments regarding the prices, however, our prices are reflective of the prime location, competitive with other restaurants in the area. We look forward to welcoming you back again soon. Best regards, Bubba Gump Shrimp London Team

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A
Alleycat
London
3 reviews
Dined on 28 October 2020
Overall5food5service5ambience5

I have been there more than once. Great seafood hub! Excellent service

Bubba Gump Shrimp Co London
Responded on 2 November 2020

Hello, Thank you for taking the time to write such a lovely review. Our team works very hard to deliver the very best experience to all who visit us so they will be thrilled to hear that you had an excellent time. We look forward to welcoming you back again soon. Best regards, Bubba Gump Shrimp London Team

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LC
LewisC
1 review
Dined on 26 October 2020
Overall1food1service1ambience1

On entrance the COVID measures were strict which we thought were good. Then we made our way upstairs and the reception we got from the waitress was poor and we didn’t feel welcomed. The menu was not very well organised and made choosing what we wanted difficult. We chose surf n turf only to be told they had ran out of steak, we didn’t choose an alternative. We left the restaurant but nobody had bothered to say thankyou or speak to us which left a bad taste.

Bubba Gump Shrimp Co London
Responded on 2 November 2020

Hello Lewis, Thank you for taking the time to feedback us! We are pleased to hear that you were happy with our measurers in place. however, we are saddened to read that you did not feel like the service was very welcoming. All comments have been passed on to the general manager who will look into this further. Best regards, Bubba Gump Shrimp Co London Team

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JO
JanO
1 review
Dined on 25 October 2020
Overall3food2service2ambience2

The scanable menu was difficult and only when struggling to make it work were we offered paper menus. (even our 16 year old had problems!)
The food was ok, pretty standard but very overpriced. We each had a main course (3 of us) and one drink each.(2 cokes and one alcohol) Our bill was £85. A 12% service charge was added taking our bill to £95.
Bubba Gumps had been on our list of places to go for a while, having missed the opportunity to do it on 2 visits to the United States, and we were very much look forward to it. It was our first trip to London and meal out since lockdown. Sadly it didn't live up to expectations and we left disappointed. Would not rush back.

Bubba Gump Shrimp Co London
Responded on 2 November 2020

Hello Jan, Thank you for taking the time to feedback us. A discretionary 12.5% service charge is added to the final bill, however should you find the service unsatisfactory, this service charge can be removed upon request. We will take on board all comments regarding the prices, however, our prices are reflective of the prime location, competitive with other restaurants in the area. We hope we get to restore your faith and welcome you back again. Best regards, Bubba Gump Shrimp London Team 

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OT
OpenTable Diner
London
1 review
Dined on 24 October 2020
Overall5food5service5ambience5

The staff were very welcoming and attentive, the food was amazing! Will definitely recommend to a friend.

Bubba Gump Shrimp Co London
Responded on 26 October 2020

Dear customer, Thank you so much for your kind review. We are thrilled to hear that you enjoyed the food and service. Looking forward welcoming you again soon. Best wishes, Bubba Gump Shrimp Co London Team

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KB
KadineB
1 review
Dined on 24 October 2020
Overall5food5service5ambience5

Absolutely amazing this place always excites me. The food is delicious and the staffvare brilliant nothing was roo big of an issue to deal with and the homemade Key lime pie is scrumptious.

Bubba Gump Shrimp Co London
Responded on 27 October 2020

Hello Kadine, Thank you for leaving us a review. Our team works very hard to deliver the very best experience to all who visit us so we are thrilled to hear that you enjoyed your visit. We hope to welcome you again soon. Best regards, Team Bubba Gump London

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RL
RachelL
London
2 reviews
Dined on 24 October 2020
Overall4food4service5ambience5

I would recommend the New Orleans shrimp that was delicious! Staff were very friendly and service was quick.

Bubba Gump Shrimp Co London
Responded on 30 October 2020

Hi Rachel, Thank you for leaving us a review! We are delighted to hear that you enjoyed one of our many favourites, the 'New Orleans Shrimp' and service. We hope to welcome you again soon. Best regards, Team Bubba Gump London

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NS
NikkiS
London
1 review
Dined on 24 October 2020
Overall5food5service5ambience5

Always a great time at Bubba Gump Shrimp!! Catchers Net is the nuts!!

Bubba Gump Shrimp Co London
Responded on 27 October 2020

Hi Nikkki, Thank you for writing a review! We are thrilled to hear that you had a great time. We hope to welcome you again soon. Best regards, Team Bubba Gump London

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NO
NatalieO
1 review
Dined on 24 October 2020
Overall5food5service5ambience5

Our first visit to the London branch, generous portions and really nice food.

Bubba Gump Shrimp Co London
Responded on 27 October 2020

Hi Natalie, Thank you for your feedback! We are pleased to hear that you enjoyed the food at Bubba Gump London. We hope to welcome you again soon. Best regards, Team Bubba Gump London

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C
Cazzy
1 review
Dined on 24 October 2020
Overall5food5service5ambience5

Lovely attentive staff, amazing shrimp mac n cheese!

The trio of desserts was sweet gooey and yummy.

First time here and i will definitely be going back.

Bubba Gump Shrimp Co London
Responded on 30 October 2020

Hello Cazzy, Thank you for taking the time to feedback us! We are thrilled to hear that you enjoyed your visit with us and happy to know that we have gained a new loyal customer :) We are looking forward to welcoming you again soon. Best regards, Team Bubba Gump London

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MW
MarissaW
1 review
Dined on 23 October 2020
Overall5food5service5ambience5

Fabulous restaurant for Forrest Gump fans . Amazing memorabilia- attentive staff and big portions

Bubba Gump Shrimp Co London
Responded on 27 October 2020

Hi Marissa, Thank you for leaving us a review! We are pleased to hear that you enjoyed your visit. We hope to welcome you again soon. Best regards, Team Bubba Gump London

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WG
WarrenG
London
1 review
Dined on 20 October 2020
Overall5food5service5ambience5

My wife is the biggest forest gump fan ever! She was overwhelmed before we entered. The personal service and experience provided by Mariano made it the best experience ever, she cried!

Thank you, truly.

In the words of a family friend we’ll be back!

Bubba Gump Shrimp Co London
Responded on 24 October 2020

Hi Warren, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your visit. Our team works very hard to deliver the very best experience to all who visit us so we are thrilled to hear that Mariano made the experience even more special. Once again thank you for your kind words and we look forward to welcoming you back again soon. Best regards, Bubba Gump Shrimp Co London Team 

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OT
OpenTable Diner
London
1 review
Dined on 19 October 2020
Overall4food4service3ambience4

Food good, surrounding unique

Bubba Gump Shrimp Co London
Responded on 23 October 2020

Hello! Thank you for your feedback! We hope to welcome you again soon. Best regards, Team Bubba Gump London

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S
Shellac
London
11 reviews
Dined on 18 October 2020
Overall5food5service5ambience4

Service charge so not really discounted but great food and great service.

OT
vipOpenTable Diner
London
1 review
Dined on 18 October 2020
Overall4food5service5ambience5

Very good food. Sadly overpriced. But worth a visit if you love Forrest Gump

Bubba Gump Shrimp Co London
Responded on 20 October 2020

Dear Customer, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your visit. We will take on board comments regarding the prices, however, our prices are reflective of the prime location, competitive with other themed restaurants in the area and current economic market. We look forward to welcoming you back again soon. Best regards, Bubba Gump Shrimp Co London Team 

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ST
SteveT
1 review
Dined on 18 October 2020
Overall4food5service3ambience3

We always enjoy bubba gump and the food was nice . However our server had his mask under his nose. Also we were in a booth and a party was seated on the next one - not 2 metres away

Bubba Gump Shrimp Co London
Responded on 23 October 2020

Hello Steve, Thank you for your feedback. Our team works very hard to deliver the very best experience to all who visit us and to maintain the highest standards, so it is concerning to have read that during a time like this we did not meet your expectations. We take this very seriously and would like to investigate your feedback in detail. Please send an email to info@bubbagumpshrimp.co.uk, quoting the date of your visit, time, and booking name. Best regards, Team Bubba Gump London

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FAQs

Bubba Gump Shrimp Co London does offer delivery in partnership with Deliveroo.

Bubba Gump Shrimp Co London is rated 4.1 stars by 188 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.