Bubba Gump Shrimp Co London

3.9
268 reviews
£25 and under
American
You’ll find Bubba Gump Shrimp Co. restaurant and market in the historic ‘Trocadero’ building, just a few minutes’ walk from Piccadilly Circus or Leicester Square. The restaurant is a tribute to the film ‘Forrest Gump’ and features a menu of comfort food from the American South that reflects the film’s setting in Alabama. Shrimp is of course the specialty but there’s something to delight everyone on the menu including all American burgers, crisp salads and indulgent desserts. Relax in a fun, casual setting where the friendly staff will welcome you just the way Forrest and his ‘best good friend’ Bubba would!
What 268 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
3.9
food
4.0
service
3.9
ambience
3.5
value
Noise · Moderate
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ML
MeganL
Glasgow
1 review
Dined 4 days ago
Overall3food4service3ambience3

Good food and got to experience another bubba Gumps

PL
PopLM
1 review
Dined 5 days ago
Overall5food5service5ambience5

Amazing food, came quickly, great service. A wonderful surprise.

MC
MonicaC
1 review
Dined 6 days ago
Overall3food2service3ambience5

The decor and ambiance was lovely and the staff were friendly and helpful. The food however was a bit disappointing, although it looked really good and exactly the same as it did online the taste was seriously lacking and the food was actually quite bland. The chips were very dry and did not taste fresh at all which considering that the largest food portion in a lot of the dishes is the chips. 9n the whole I think the food and drinks are seriously overpriced, but considering the area I guess it's to be expected but I won't be returning here sadly as it's just not good value for money.

LM
LeeM
1 review
Dined 6 days ago
Overall3food4service2ambience3

You need to change the system where waiting staff ‘remember’ and don’t write down your order. 2 different staff forgot to bring drinks over (we never got them) and another forgot that we didn’t want nuts on our sharing dessert. Then a service charge was added to the bill with no option of taking that off when paying by card.
Food was ok though, but expensive

L
Laura
1 review
Dined 6 days ago
Overall2food2service1ambience2

Service was poor we had to find someone to ask when we needed something, plates were not cleared away, food tasted very greasy, no one asked if everything was ok with the meals.

The only good part was the decoration of the restaurant

T
Terry
1 review
Dined 6 days ago
Overall4food4service2ambience5

Good experience overall.
Food was good overall. Starters and mains were as described and BIG portions. Unfortunately he cookie dessert was a bit disappointing. We expected it to be soft and gooey but it was literally solid and you had to chisel it out of the pan with a spoon.

Service by the lady in a white blouse/shirt was great but most other staff did not know answers to questions and seemed in a hurry all the time (although the place was half empty).

Our experience of Bubba Gump in the states was much better in regard to service.

We would visit again because we LOVE the theming of the restaurant but the service needs improvement for the price point.

NM
NicolaM
London
3 reviews
Dined 6 days ago
Overall3food4service2ambience4

Love the decor in here! Waitress didn’t put our food order through so was waiting for over 40 minutes until it was sorted. Apart from that it was nice.

d
dmfan16
Seattle
11 reviews
Dined 6 days ago
Overall2food3service2ambience2

The guy checking reservations downstairs was lovely and the girl that initially took our order provided friendly service, but I think she maybe went on her break after that. Very hard to get service after that. Had to flag down a staff member to pay. I said thank you to 4 different staff members on my way out and all ignored me apart from the guy downstairs.

HM
HelenM
Newcastle
2 reviews
Dined 6 days ago
Overall1food1service3ambience3

Very expensive even for central London when all the food is frozen and reheated. The menu is misleading as to what to expect. We paid over £20 each for a main of all beige food with frozen fish that still had the skin on to be deep fried and piled on fries.
Drinks were ok and prices for them were comparable to other nearly places.
The decor was dusty and needed a good wash.
Service was fast and the seating area bench seat and table was clean. We wouldn’t be going back.

IH
IsaamH
1 review
Dined 7 days ago
Overall1food1service2ambience3

Food tasted stale and was too greasy. Fish smelled bad

BB
BenB
1 review
Dined on 10 September 2021
Overall3food3service2ambience3

The front of shop staff were very friendly and welcoming, however we got the feeling the waitress saw everything as an inconvenience.
The food was average, priced accordingly for the location (Leicester Square) and the restaurant being themed, but i doubt we’ll return on this basis.

NP
NickP
London
2 reviews
Dined on 10 September 2021
Overall5food5service5ambience5

Great experience and food service was really friendly and happy. And who doesn’t love Forrest Gump!

g
garetho
1 review
Dined on 10 September 2021
Overall2food2service1ambience1

Food was ok, friendly staff, but never asked if we wanted dessert or anything after our main meal was served. Also the gratuity was already added
to bill so I guess service wasn't really an priority. Restaurant needed a bit of tlc as most of the booth benches were held together by sellotape.

JT
JamesT
Manchester
1 review
Dined on 9 September 2021
Overall1food1service1ambience1

Having arrived on time for our booking we were seated and given a tatty menu. On the table next to us a couple were dining and the man was struggling to breathe after eating a spice prawn, not what you want. A tray of drinks was dropped on the floor the server cleaned up the broken glass and cleaned the floor with a cloth then immediately went to serve food to a table without sanitising her hands. We waited for 20 minutes to be served or even spoken to but nothing, attempted to get seved but were ignored so we got up and left and we were not challenged. Overall the resteraunt was dirty, dated and was in complete chaos. Will not go back ever very disappointed. Luckily we walked across the road to a steak house where we were seated and orders taken within 5 minutes

FN
FionaN
1 review
Dined on 9 September 2021
Overall1food1service1ambience1

Service was shocking, at least 20 minutes to take order, still waiting 35 minutes later for drinks, the restaurant was not busy and tables which had ordered after us were getting their drinks, unfortunately we left as very disappointed and found somewhere else to eat. The attitude of the staff was awful, I heard one staff member say I don't care I'm leaving tomorrow, when you are paying this amount for food and drinks, I would expect better service.

DK
DavidK
1 review
Dined on 9 September 2021
Overall3food3service3ambience4

Literally no difference in the quality of food from a TGI’S.
Staff were a bit unorganised. Twice coming to the table without a pad to take orders.
I have been to other bubba gumps in America and they are far superior to the London one.
I personally wouldn’t return to this one.

J
Jaydan
London
1 review
Dined on 9 September 2021
Overall5food5service5ambience5

SO GOOD. If you’re a seafood fan, you’ll definitely enjoy. Shrimp Mac and cheese, Cajun shrimp and onion rings were the highlight. Will definitely be back soon!

CE
CassE
London
7 reviews
Dined on 9 September 2021
Overall5food5service5ambience4

Really enjoyed our lunch here, the shrimp dishes were lovely and generous portions.

SB
SharonB
1 review
Dined on 7 September 2021
Overall2food1service4ambience1

Food is awful.Shrimp all overcooked with no taste and chips just moosh.Very very overprices and the restaurant is very run down.Would never go there again

AS
AliS
Aberdeen
7 reviews
Dined on 5 September 2021
Overall5food5service5ambience5

Food was great! Amazing and quick Service.. can't complain.

J
Jackie
1 review
Dined on 5 September 2021
Overall5food5service5ambience4

Great meal and great service. So much food we had to take most of our dessert home with us. Wish there was a Bubba Gumps closer to us but we always visit when in London.

OT
OpenTable Diner
1 review
Dined on 5 September 2021
Overall5food5service5ambience5

Everything is good!

OT
OpenTable Diner
London
2 reviews
Dined on 5 September 2021
Overall4food4service5ambience5

Took my son who is a super fan of the film. He enjoyed the shrimp. I enjoyed the music (classic Motown) the staff were all attentive and happy to help. Portion size disappointing compared with overall cost. But a nice ambiance and in keeping with theme. Drinks were quite expensive also. But overall pleasant and I would return.

OT
OpenTable Diner
London
1 review
Dined on 5 September 2021
Overall5food5service5ambience5

Great food and friendly staff but food very expensive but I guess you are paying for eating in the centre of London

RL
RebeccaL
1 review
Dined on 5 September 2021
Overall4food4service5ambience4

The food was tasty but my meal wasn't very hot when it came out. I only ate a little before it was basically cold.

AB
AndrewB
Inverness
2 reviews
Dined on 4 September 2021
Overall5food5service5ambience5

Bubba Gumps is probably the best restaurant I have been to, the food, the staff and just the atmosphere is amazing. Cant recommend enough

OT
OpenTable Diner
London
3 reviews
Dined on 30 August 2021
Overall5food5service5ambience5

Boyfriends bday and they made it very special! Lovely atmosphere too

OT
OpenTable Diner
London
1 review
Dined on 29 August 2021
Overall1food4service1ambience3

Luckily booked a table as fully booked when we turned up. Got seated in a booth slightly away from others. Ordered our drinks and the soft drinks came but my pint didn't turn up. I had to ask where it was and didn't arrive until I was half way through my main course. Once we finished our mains, no-one came to our table to clear our plates or take our dessert order for 20mins. I had to get up and ask someone to do this. It was always the waiters would go to other tables but never come to ours. Bit annoyed a tip was automatically added to the bill as service was poor.

OT
OpenTable Diner
London
7 reviews
Dined on 29 August 2021
Overall1food1service1ambience1

If your looking for a speedy service then do not go here! We waited over 30 minutes for our order to be taken, then the starters arrived before our drinks did! My lava flow cocktail was more like an ice cream milkshake and came in a cracked glass that I had to go and get changed (which was poored from one to another and lost about an inch of my drink) the starters was definitely not one for sharing with friends as there was just enough prawns for 2! Once we finished our starters waited another 15 minutes for it to be taken away and then to be told we will have to wait a further 25 minutes for or mains to arrive, in this time all the tables around us seemed to be being served pretty quickly and effectively so it wasn't like they were rushed of their feet (especially when some of them were sitting around) when our food finally came out mine wasn't warm at all and eating luke warm prawns is a recipe for disaster! It was sent back to the kitchen then our server went on break and I was left with no food, we waited a further 15 minutes and still nothing! In the end I found someone the get the general manager for me because at this time I was too annoyed to wait any longer for my food to come out. He didnt charge us for our food but this isn't the type of service you expect. Thank God we came here after the show we went to see otherwise we would off missed it because of the snail like pase of service. We had been having a lovely day out and this experience just tarnished a really good day. I definitely will not be coming here again and advising anyone who asks to steer well clear

OT
OpenTable Diner
Manchester
1 review
Dined on 27 August 2021
Overall3food5service1ambience2

Nothing like the experience in Florida.

OT
OpenTable Diner
London
1 review
Dined on 26 August 2021
Overall2food2service1ambience2

Food was slow coming and just warm at best

SM
SuzieM
Yorkshire
3 reviews
Dined on 23 August 2021
Overall4food4service4ambience4

Lovely place. Quirky.
Had a table booked but still had to wait about 20 minutes before it was available. Good system in place for waitress service. Food was lovely and fresh

OT
OpenTable Diner
London
2 reviews
Dined on 22 August 2021
Overall5food5service5ambience5

Amazing food and great service.
Will definitely return!

OT
OpenTable Diner
Key West
4 reviews
Dined on 22 August 2021
Overall4food4service4ambience4

Family visit with children following a west end show. Pre-booked and taken straight to seats. Friendly servers and lovely food as well as a Forest Gump quiz -really enjoyed it and food was lovely

OT
OpenTable Diner
Lancashire
1 review
Dined on 21 August 2021
Overall5food5service5ambience4

Good food and great place to eat.

OT
OpenTable Diner
Yorkshire
1 review
Dined on 19 August 2021
Overall5food4service4ambience4

Pre theatre trip for the family and expected the average service. Being honest and to my surprise (right or wrong) I was very pleased at the whole experience. Food, service, ambience everything far better than I’d expected! Highly recommend but please book in advance 👍👍

AD
AliciaD
London
3 reviews
Dined on 18 August 2021
Overall3food4service3ambience3

Service was extremely slow. The food was ok but there was zero ambience

OT
OpenTable Diner
London
1 review
Dined on 17 August 2021
Overall3food3service1ambience3

Bit of a gimmick, food ok but service very slow, staff did not seem to want to be there

OT
OpenTable Diner
London
1 review
Dined on 15 August 2021
Overall1food2service2ambience4

Food wasnt great.. service was pretty bad and was very expensive

OT
OpenTable Diner
London
1 review
Dined on 9 August 2021
Overall2food1service3ambience1

Really poor value for the price. Service was quite good by a couple of very nice waiters, but not by hosts at the front door or on 2nd floor. Expect having children running and screaming all around you, as this seem to be a family-friendly tourist trap. Margaritas were quite good, though.

FAQs

Bubba Gump Shrimp Co London does offer delivery in partnership with Deliveroo.

Bubba Gump Shrimp Co London is rated 3.9 stars by 268 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.