Bubba Gump Shrimp Co London

4.1
218 reviews
£25 and under
American
You’ll find Bubba Gump Shrimp Co. restaurant and market in the historic ‘Trocadero’ building, just a few minutes’ walk from Piccadilly Circus or Leicester Square. The restaurant is a tribute to the film ‘Forrest Gump’ and features a menu of comfort food from the American South that reflects the film’s setting in Alabama. Shrimp is of course the specialty but there’s something to delight everyone on the menu including all American burgers, crisp salads and indulgent desserts. Relax in a fun, casual setting where the friendly staff will welcome you just the way Forrest and his ‘best good friend’ Bubba would!
What 218 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.0
food
4.2
service
4.1
ambience
3.6
value
Noise · Moderate
77% of people would recommend it to a friend
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OT
OpenTable Diner
Lancashire
1 review
Dined 5 days ago
Overall5food5service5ambience4

Great treat for kids and adults! Food lovely and very filling.

OT
OpenTable Diner
Orlando
2 reviews
Dined on 24 July 2021
Overall4food5service3ambience5

Food & drinks were great all 4 of us enjoyed.
We were grateful that they managed to bring our reservation forward a couple of hours as the kids were very tired! Also put the kids meals through free which we were not expecting.
We did have to ask for cutlery as the table hadn’t been set, and even after being serving our food there still wasn’t any brought.
Other than that a very good experience and we would definitely return 😀

OT
OpenTable Diner
London
2 reviews
Dined on 21 July 2021
Overall5food5service4ambience5

Loved it. Didn’t even know if we liked shrimp before we tried it…we like shrimp.
It would have been good to have more shrimp and less fries but it was very tasty and the variety was great!
We would definitely go back again.

OT
OpenTable Diner
London
3 reviews
Dined on 12 July 2021
Overall5food5service5ambience4

Very nice food and service. We are definitely coming back 😊

Bubba Gump Shrimp Co London
Responded on 17 July 2021

Thank you very much for taking the time to write such a great review. We are glad to hear that you enjoyed our food and the quality of service provided. We always push ourselves in order to provide the best service possible, so our customers can always have a great experience. We really look forward to seeing you again soon. Kind regards, Mauro

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OT
OpenTable Diner
London
2 reviews
Dined on 12 July 2021
Overall1food3service1ambience1

Every visit to London we have been here, I’m sad to say I think today was our last, the service was shocking, considering it was not busy this was not acceptable... I was constantly looking for staff to ask for something, I would have happily had a couple more drinks if it wasn’t too much hassle, and every time I did ask for something I felt like it was too much for them to handle and at times arrogant.
Food was mediocre tonight so really not worth a repeat visit, so very sad Bubba

OT
OpenTable Diner
Birmingham
1 review
Dined on 6 July 2021
Overall1food1service4ambience1

The starter was undercooked and had to be sent back. When it returned it was much better. The mains were tasteless and bland, we tried to salt everything and that still wasn't enough. As a result we had half eaten meals and some meals that were hardly touched at all. Very disappointing birthday meal for my son's 18th. I will never return here again.

OT
OpenTable Diner
London
7 reviews
Dined on 3 July 2021
Overall5food5service5ambience5

Amazing food and atmosphere. Amazing shrimp stack Mac and cheese and highly recommend the New Orleans shrimp!

Bubba Gump Shrimp Co London
Responded on 17 July 2021

Thank you for the nice review. Our customers' feedback are very important for us, as they help us improving the quality of the service we offer. We are very pleased to hear that you enjoyed your visit at Bubba Gump Shrimp Company. We always try our best in order to meet and exceed our customers' expectations. We look forward to welcoming you at the restaurant again. Kind regards, Mauro

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FK
FergusKM
London
6 reviews
Dined on 26 June 2021
Overall5food5service5ambience5

Fancied going for my birthday, wanted to re-live the experience of New York 2 years ago, and it was the same.

Bubba Gump Shrimp Co London
Responded on 17 July 2021

Dear Fergus, Many thanks for your great review! We are delighted to hear that you enjoyed your time at Bubba Gump Shrimp Co. London. We try our best in order to offer the best service we possibly can and provide our customers with memorable experiences. Please contact us directly before your next visit and we will assist you with your reservation. We look forward to welcoming you at the restaurant soon. Kind regards, Mauro

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AC
AndrewC
London
1 review
Dined on 26 June 2021
Overall4food5service3ambience5

Fantastic food delicious but slow service

RL
RitchieL
Norfolk
7 reviews
Dined on 26 June 2021
Overall5food5service5ambience5

Excellent service excellent food can't wait to go back

Bubba Gump Shrimp Co London
Responded on 17 July 2021

Dear Ritchie, Thank you for your lovely review. We are pleased to hear that the overall experience you had at the restaurant met your expectations. Our servers and kitchen staff will also be delighted to know about your nice comments. We would love to have you at Bubba Gump Shrimp Co. again. Please contact us directly before your next visit and we will assist you with your booking. We look forward to welcoming you at the restaurant soon. Kind regards, Mauro

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MP
vipMinalP
London
17 reviews
Dined on 20 June 2021
Overall1food1service3ambience2

An absolute disaster! Awful food. Tasteless and fish with odour!!! Terrible meal. We left half way through as it was so bad. The mushrooms stuffed with crab tasted like plastic fishy sponge, I had to remove from my mouth with a tissue. The broccoli arrived in plastic bags?!!!?! The prawns were tasteless, the cocktails were so watered down they were awful too. Basically the whole meal was really bad. We didn’t like one thing that we had ordered. We asked for the bill which was bought over and thrown on top of the food plates. When we spoke to our waiter who was faultless. He apologised profusely and we asked for a manager. Then he came back to say all the managers were busy attending to other things. He removed two items off the bill. We paid and left. We ended ip going to another restaurant. The biggest waste of £100 !!!! Do not even bother going here. Just awful 👎🏽

s
sambenken
London
17 reviews
Dined on 17 June 2021
Overall5food5service5ambience4

Really enjoyed our visit having never been before. Food was excellent and the portions really good too

OT
OpenTable Diner
London
1 review
Dined on 13 June 2021
Overall5food5service5ambience5

First time dining here and it was amazing, I love love loved all the prawns and the waitress was also lovely

Bubba Gump Shrimp Co London
Responded on 15 June 2021

Thank you for sharing your lovely 5 star review. As always, we hope to welcome you back in future!

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OT
OpenTable Diner
London
1 review
Dined on 12 June 2021
Overall1food1service1ambience1

The food was extremely poor. And over priced for what it is.

OT
OpenTable Diner
London
2 reviews
Dined on 6 June 2021
Overall2food2service1ambience3

Seems to have gone downhill. Waitress didn’t speak very good English and got angry with us for not understanding her. Also not very interested in serving us. Food poor also. £25 for shrimp and tons of chips. When we asked for optional gratuity to be taken off Bill the waitress hissed and tutted at us. Shame as we were going to still tip but a smaller amount.

PG
PeteG
1 review
Dined on 5 June 2021
Overall1food2service2ambience1

Very disappointing visit. The hype certainly doesn't warrant the food. It was boring.


The staff were OK, but seem preoccupied with something else. VERY overpriced for what you get and it wasn't until we left I noticed we'd be charged a service charge for a regular table of 4.

Social distancing and face masks were not being enforced with some tables seating at least 12 people.

Final thoughts, it's a joke, avoid eating here, do not waste your money.

RL
RitchieL
Norfolk
7 reviews
Dined on 4 June 2021
Overall5food5service5ambience5

Excellent food Excellent service a all round excellent experience

Bubba Gump Shrimp Co London
Responded on 7 June 2021

Thank you for sharing your lovely 5 star review. As always, we hope to welcome you back in future!

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OT
OpenTable Diner
London
5 reviews
Dined on 31 May 2021
Overall5food5service5ambience5

We had a lovely meal, the food and service was excellent, we have visited other Bubba Gump locations and this is now our favourite, will definitely be back again.

Bubba Gump Shrimp Co London
Responded on 7 June 2021

Thank you for sharing your lovely 5 star review. As always, we hope to welcome you back in future!

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OT
OpenTable Diner
London
1 review
Dined on 31 May 2021
Overall3food4service4ambience4

Really friendly staff and amazing!!! Shrimp!

OT
OpenTable Diner
London
2 reviews
Dined on 30 May 2021
Overall3food3service4ambience3

Staff were amazing, portions were great. Just wasn’t fully for me.

Bubba Gump Shrimp Co London
Responded on 17 July 2021

Thanks for your lovely review. We are glad to hear that you had a good time at Bubba Gump Shrimp Co. upon your visit. We will make sure our members of the staff know about your nice comments too. We look forward to welcoming you at the restaurant again ion the near future. Kind regards, Mauro

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L
Lynn
London
2 reviews
Dined on 30 May 2021
Overall4food4service5ambience5

Went to Bubba Gumps for lunch during a trip to the West End. We had taken my grandson to Hamleys and then walked down Regents street. We were made to feel very welcome they had even held our table in a booth for us as we were running late. The children’s meal was perfect with a child friendly burger, large chips, fruit and jelly served in a Bubba Gump boat with a juice to drink. A lovely restful. socially distanced lunch. It was a very reasonable price and the staff are all lovely too. We would definitely visit again.

OT
OpenTable Diner
Oxford
1 review
Dined on 29 May 2021
Overall1food1service1ambience2

Overpriced poor seafood, servers doing you a favour serving you, spilt food over my wife, hardly any items on display from the film just lots of pictures and felt pressured into paying the service charge. Other than that, it was great!

H
Hollyw
1 review
Dined on 29 May 2021
Overall3food4service2ambience5

The atmosphere is what makes it here. We have been before and had good service but this time we were completely forgotten about and each time I tried to grab someone they didn't bother coming over, shame really! The food was good but expensive. Overall it was good but I did request that the service be removed from my bill.

OT
OpenTable Diner
London
1 review
Dined on 26 May 2021
Overall4food3service4ambience5

I like the stop forest stop they told me a fact about there is no ping pong balls in the making

Bubba Gump Shrimp Co London
Responded on 7 June 2021

Many thanks for your positive review. We hope to welcome you back in future!

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OT
OpenTable Diner
London
1 review
Dined on 23 May 2021
Overall5food4service5ambience4

Had a lovely meal amazing service

Bubba Gump Shrimp Co London
Responded on 7 June 2021

Many thanks for your positive review. We hope to welcome you back in future!

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OT
OpenTable Diner
London
1 review
Dined on 22 May 2021
Overall5food5service5ambience5

Staff were lovely and so helpful and such a great place to eat at would recommend it

OT
OpenTable Diner
London
1 review
Dined on 20 May 2021
Overall5food5service5ambience5

Excellent service & food. Good portions

NL
NadiaL
London
1 review
Dined on 14 December 2020
Overall5food5service5ambience5

It was a great experience, welcoming atmosphere and professional staff!

RZ
RashidaZ
London
8 reviews
Dined on 12 December 2020
Overall4food4service4ambience4

Although the food at Bubba Gump is great, the prices are far too high for some fried fish and shrimp. The American outlets have the big portions going for them which makes the prices more acceptable but in the UK, the portions are not that big.

HP
HarryP
1 review
Dined on 12 December 2020
Overall5food5service5ambience5

Amazing food, with great ambience within the restaurant, good flip card system being used, highly recommend!

HW
HelenW
1 review
Dined on 12 December 2020
Overall4food5service4ambience4

We had to wait for a table (even though we had booked!) but the food was amazing and the service was great

S
Sanjb
1 review
Dined on 12 December 2020
Overall1food1service1ambience1

Avoid this restaurant, I'm not one to usually leave a bad review but this place is an exception. Food was served luke warm and tasted like it had been fried in old oil the hush pups were particularly bad. Waiting staff were horrendous and were happy to dump and run before you could ask for cutlery, sauces and more drinks etc. My beer was served flat on 3 occasions so I opted for a water instead which was served in a dirty glass, just avoid and book somewhere else.

LH
LauraH
1 review
Dined on 12 December 2020
Overall4food4service4ambience4

Enjoyed our visit. Service and food were both good. Our dessert was a little late coming out but the server was great. Will visit again.

DW
DaniW
1 review
Dined on 12 December 2020
Overall3food3service2ambience3

Like the fact we wasn't rush especially during this time, but would have been nice to have been check on to see if the food was okay or if we needed any more drinks

ME
MaiE
1 review
Dined on 12 December 2020
Overall3food1service5ambience5

Service and ambiance was great. Food is mediocre and can’t be justified by the prices.

TF
TimF
London
2 reviews
Dined on 11 December 2020
Overall4food5service4ambience4

Avery enjoyable evening, the food was excellent. Highly recommended

LL
LeeLee
London
3 reviews
Dined on 9 December 2020
Overall5food5service5ambience5

I hadn’t been to Bubba Gump in a while as my past visit wasn’t great, but I decided to give them another chance, and boy am i glad that i did! W firstly ordered a strawberry lemonade to drink, which was delicious ! It had real strawberry in it, so with every sip, you would get the citrusy taste of the lemonade quickly followed by the jammy strawberry syrup. For starter i ordered the crab stuff mushrooms, which were actually quite filling for a starter. They were amazing, they were well cooked, cheesy, and buttery. I will say they didn’t taste much like crab, but they were lovely. For the main, i was stuck between ordering the Shrimpers Heaven, or Shrimp New Orleans. I asked the waiter for his opinion who recommended the Shrimp New Orleans. I am so happy that i took his recommendation because this was honestly one of the most delicious shrimp dishes i have ever tried. The shrimps were cooked to perfection, and the sauce was lovely and buttery which the perfect amount of spice and seasoning. Lastly I ordered the bread pudding, i was absolutely stuffed but it was worth it. It was a huge portion, with ice cream and cream. It tasted fresh, cinnamony, and had the perfect level of sweetness (not overly sweet). I will definitely be going again! The staff were also super friendly, especially the guy who served me. I wish i had got his name because he definitely deserves praise for his politeness. I went alone and he made me feel really comfortable and happy to be there.

Bubba Gump Shrimp Co London
Responded on 12 December 2020

Hi, Thank you for taking the time to review us. Our team works very hard to deliver the very best experience to all who visit us so we are thrilled to hear that we were able to restore your faith during your recent visit. Once again thank you for your kind words and we look forward to welcoming you back again soon. Best regards, Bubba Gump Shrimp Co London Team 

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DH
DeeH
1 review
Dined on 6 December 2020
Overall2food1service4ambience3

Food was cold, my cajun shrimp was drowning in oil, my ribs were dry and chewy

Bubba Gump Shrimp Co London
Responded on 12 December 2020

Hello, Thank you for taking the time to feedback us. It is concerning to have read that our food did not meet your expectations. Rest assured we will look into this further. We hope we get a chance to restore your faith in our food and welcome you back again soon. Best regards, Bubba Gump Shrimp Co London Team 

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OT
OpenTable Diner
London
9 reviews
Dined on 6 December 2020
Overall5food5service5ambience5

Everything was great! Thank you.

Bubba Gump Shrimp Co London
Responded on 12 December 2020

Hi, Thank you for taking the time to review us! We look forward to welcoming you back again soon. Best regards, Bubba Gump Shrimp Co London Team

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SB
SarahB
Kent
1 review
Dined on 6 December 2020
Overall5food5service5ambience5

Happy with service, been many times before lockdown and was nice to be back and see even with new guidance it was still the same atmosphere

Bubba Gump Shrimp Co London
Responded on 12 December 2020

Hello Sarah, Thank you for taking the time to write such a lovely review. Our team works very hard to deliver the very best experience to all who visit us so we are thrilled to hear the we was able to fulfil that. We look forward to welcoming you back again soon. Best regards, Bubba Gump Shrimp Co London Team

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FAQs

Bubba Gump Shrimp Co London does offer delivery in partnership with Deliveroo.

Bubba Gump Shrimp Co London is rated 4.1 stars by 218 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.