Buffalo Wild Wings - White Plains
Service was terrible I asked for a side twice. Never got and was charged twice on the bill for it. Place needs a good thorough cleaning. Potato skins were gross.
No server to greet at door. We waited a while for someone to seat us.
No longer using open table did no accommodate reservation
I made reservation few days ago for 15 people, yet when I went there, they didn’t have any table set and we had to wait for 10 mins - this is on a Tuesday 3pm !! The waitress started taking appetizer and meal order before even bothered asking abt drinks ! With far less people in the restaurant during that odd time, they could have easily sent someone to assist this one waitress. Other than that, food came on time, and good !!
My daughter had her birthday dinner there and the waiter went above and beyond to make it special fornher and her friends. Thank you !!!!
My son made reservations on Open Table for 7 friends to watch March madness games. They got to the restaurant all excited and were told that they no longer use Open Table and the wait was 45 minutes, so they left. VERY disappointing!!!
Unfortunately I cannot honestly give a recommendation because when my family and I got there, there was a note on the door stating the restaurant was temporarily closed , I caught an employee entering and I asked if they would be re-opening, he apologized and said "no not tonight"! So, I drive all the wsy there wasting gas, and time!!
Given that the place wasn't that crowded when we were there, the service was slow. I asked for water twice before the waitress finally brought it over. Then I asked for a refill, twice, and it never came by the time we left. Furthermore... the women's bathroom has 2 sinks, and one sink had a sign that said "out of order" and the other had a sign saying to be careful because the water was very hot. I'm sorry, but putting a sign doesn't make it okay! We're eating wings and other finger foods, we have to use the facilities, so women will be using the sink to wash their hands... however, it took me 2 minutes to wash mine bc the water was SO hot, literally boiling water, that I could only do so in 5 second intervals!! Get a damn plumber in there and fix whatever the issue is!!! I DOUBT the female servers were properly washing their hands!! It's truly unacceptable.
THEY DONT TAKE OPENTABLE AND WONT RECOGNIZE YOUR OPENTABLE RESERVATION! They say they stopped working with opentable months ago, you will get no preference and will wait forever
Good service, great experience. I recommend anyone to go there to have a great time with friends, family or significant others.
We made a reservation for 4:30 on Sunday afternoon. When we arrived we were told they don’t accept open table reservations but they had tables open so we were ok. Good thing it was early and not during dinner hour. Open table should remove them from their reservation system. And service was spotty. Wings were mediocre and fries were soggy.
I am disappointed that employees claimed (AND DID NOT PROCESS) my opentable request instead brsuhing it off saying "we don't use opentable anymore!"
Service was lackluster and the server busy running around, did not get orders correct. She was not responsive and did not see that our table care tended to as it should have been. Chicken on my salad was BLAH, no seasoning at all!...EWW...
No manager seen...employees not friendly nor attentive.
I went to the trouble of making a reservation for 9 only to arrive and they had no ipad or device to look up the reservation. Table was not ready, the floor was dirty, the server was very slow and food took forever. No one sang Happy Birthday either. It was extremely disappointing and this location needs better management and staffing.
Cost performance is good.
Nice food. Classic. Fairly good priced
Good time for the group watching football. Jillian was an awesome server!
Overall a great disappointment. From the moment we were sat down we noticed the chair was broken, the table was sticky, I asked the waitress to bring a wet towel to clean and she did.
The waitress was very kind. I have no complaints about her.
The food we ordered were just traditional chicken wings, they were extremely over cooked making them inedible.
The restaurant is very nice but overall a disappointment. I will not be returning here.
They did not honor the reservation because i wasnt with 9 other people, why allow me to make a reservation if you wont honor it
They did not have our reservation in the system so we had to wait.