Busaba Bangkok Thai - Leicester Square
Fifteen years on, Busaba still offers a much coveted, flavoursome selection of freshly prepared salads, stir fries and curries. The menu also features Asian-inspired juices and smoothies, as well as a simple yet selective wine list.
Whatever the size of your group, Busaba guarantees you and your party a fantastic and memorable event! We'll start things off right with a warm welcome and take your group through a unique sensory experiance with the flavours, aromas and buzz of Modern BangkokView Private Dining Details
Food was pretty okay for a chain restaurant - even tho I got the wrong side dish from what I ordered. it’s the service that really spoilt our experience. Hardly any waiters and the ones we could see were hanging around having a chat near the tills. It took a very long time for anyone to come and ask us if we were ready to order and an absolute age before we could finally flag someone down so we could pay. Lots of sitting around and waiting for someone to pay us attention. We had waiters serving drinks to the people sitting next to us and when we tried to get their attention to either order or ask for the cheque they ignored us. Thought it was a massive cheek to impose a 12.5% service charge .... I don’t like to pay for a service I didn’t get
Decent quality of food and the service was nice - we chose the restaurant because of the proximity to an even we were going to. The booking was found quickly on their system and they sat us down reasonably fast. The food was nice sized portions and they had a good grip on allergens - my wife could not eat gluten or soy. The seating arrangements are a bit different if you're not used to them - it is canteen style so you share a table with other diners. If you like Thai food, this is worth a visit for pre-theatre or for the beginnings of a night out. Will be going again.
Great food as always but service hit and miss as always!
Really wonderful customer service
Tasty food with authentic Thai flavours. Excellent service in ambient surroundings.
Food was fabulous
Good service, but food could be a bit more authentic and less bland
Green curry was excellent. Prawn stir fry portion was small and not saucy enough but tasty.
Ordered from pre-theatre menu. Expected green chicken curry to arrive separate to rice instead curry poured onto mound of rice, so no sauce as all soaked into green rice with lumps of chicken on top. Spicy winds nice but satay different to any others I have had before. Overall not a great experience and would go for main menu if I ever visited again which is unlikely given the choice available in central London
Beautiful Location & very good food. I recommend to all. Kids menu is also available.
Poor quality non Thai tasting food. Cold/luke warm food. Stale crackers which i had to return twice and said i would not pay for as both times crackers were stale. Not worth the money and food not good.
This used to be my favourite Thai food in London. To be specific I generally had Jungle Curry, so full of flavour and wonderfully spicy.
What's happened to you Busaba... You're just another mediocre chain serving average food. You've sold your Soul to big bucks capitalism.
Our server was helpful and pleasant, so had a reasonable time, only because of her.
Excellent food though an odd Thai green curry l. Service when we got it was good but had to wair a bit as very busy. Location is excellent
Great service and great food at reasonable price.
I was celebrating my birthday at Busaba and I had such a great time.
The customer service was fantastic.
My guests and I were also given free glasses of Prosecco which was a really lovely gesture.
Busaba has always been one of my favourite restaurants and that won't be changing anytime soon.
Thank you so much to the team for making my birthday so special.
Really enjoyed my meal
I've enjoyed Busaba in the past but this time they seemed to be having issues with service and food quality during the dinner rush. The server repeatedly left the table without letting us get a word in edgewise, to ask for silverwear or another drink. In addition, my green curry arrived lukewarm. These issues were raised with another service member, who was kind and receptive to our concerns.
A lovely venue with tasty food. Had some problems with our order delaying our food - other guests had their food on time. They made up for it without charging us a penny. Manager was very friendly and apologetic.
Always great tasty food ..service can be slow at peak times and a tad noisy
The restaurant looks great and is done to a high standard. The food is fine but not great. The starters and the main course arrived together which wasn’t great. We weren’t told this. It may suit them to do it this way but it spoils the meal and is not a quality way to do things. I also don’t like the shared tables - they are large squares and it is difficult to sit comfortably and relax.
Always a pleasure eating fresh and very tasty food. Also excellent for pre theatre dinner. The choice of fresh drinks and juices is great. Love the squids and all the curries.
The food was alright, I’ve been to Busaba many times before and it feels like with each visit the food tastes less great. Also a few favorites had been taken off the menu since my last visit
Went to Busaba for a pre theatre lunch - as always the food is great and service good. The nice thing was that weren't hurried even though the food came quickly. Only downside is that they do not have any dessert! What a pity! Overall a great place and always reliable.
Good food and good atmosphere, great for a quick hassle-free bite.
Absolutely fantastic Thai food! This was my first visit at this branch, although I had previously been at another branch many years ago when visiting London. This time, I had the calamari (still amazing and a highlight of the menu), the fish cakes (excellent), and the Sen Chan pad that, which was amazing. Service was good but not great - a little slow. But the food more than made up for it!
When they say spicey they mean SPICEY! 🔥🌶
The food was very good but the place is too noisy
Loved everything about it! If we lived in London would go on a regular basis!
The waiter took our order straight away as we sat.. we received our appetisers after 30 minutes and we asked for side plates to eat our appetisers but we did not get them until after 15 minutes!!! We didnt receive our main dishes and after 1:30 hour we gave up.. we paid for the appetisers!!!
Very poor service, not recommended and will never go there again
We were 6 pax, it was a Saturday night in Leicester Square, so I can understand they were busy but I think they were short staffed, the waitress helping the hostess on reception desk didn't know how to operate the "bookings system" so even though we had a booking we had to wait 30 min to be seated and then 35/40 min for our food.
The food was cold when it arrived so we had to send 2 main courses back, they served the curries 5 min before they served the rice so then the curries got cold. The thai calamari was overcooked (hard and dry) and the tempura prawns were under-cooked (grey inside the batter).
I go to busaba a lot but this experience was probably the worst I have had.
Service was really bad.. we arrived and had to wait for 10min at the door as nobody at the entrance to help. They brought the food without cutlery and plates. We were sharing between the 4 of us. Once we asked for them we had to wait for like 10min. So food was getting cold and we couldn’t eat it. We ordered a second round of drinks that made it 20min later.
Really great menu served well.
Food was good but it was very busy and we waited over 45 minutes for our food to arrive
Our food took 45 mins to come and we were not informed that service would be slow, even getting the bill took about 20 mins. Maybe it was just a bad night but communication from the staff should have been better. The food was tasty.
I would avoid pre theatre time. It's way too busy, food takes ages, orders missed. Nearly missed the start of the show ..was in there nearly two hours !!!
Food is really good but the service was incredibly poor. Had to wait 10 min to even see a waiter and asked to order something else but after 15 min I just left instead.
A rebranded Busaba eatai. If I’d know I would not have booked. This is a chain that’s gone very down hill over the years. Once it was atmospheric, good ambience, good food - now it’s a Thai MacDonalds. It’s a real shame. A chain resting on its laurels.
We needed a quick food on Friday night before cinema and this is a perfect place. Aubergine curry dish was absolutely outstanding, even though I am a meat lover. I will definitely come back here for a dinner or lunch again! Special thanks to friendly and pleasant stuff who acted very professional on such a busy evening!
I really like the food in Busaba - its full of flavour and not something I would be able to cook at home myself. I like the buzz of the restaurant and the shared tables, but I think there weren't enough waiting staff and I had to get out of my seat several times to flag a waiter down.
I love Busaba. Such good food every time and in my eyes for a really good price. Best Thai chain restaurent about.