Busaba Bangkok Thai - Leicester Square

3.9
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123 reviews
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£25 and under
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Thai

Top tags:

Casual
Good Vegetarian Options
Busaba is a Thai flower. Differing from formal dining establishments, Busaba Bangkok Thai - Leicester Square represents a Thai casual dining venue, offering a one-course dining experience devised to feed you with minimal fuss.
Fifteen years on, Busaba still offers a much coveted, flavoursome selection of freshly prepared salads, stir fries and curries. The menu also features Asian-inspired juices and smoothies, as well as a simple yet selective wine list.

Private Dining

Whatever the size of your group, Busaba guarantees you and your party a fantastic and memorable event! We'll start things off right with a warm welcome and take your group through a unique sensory experiance with the flavours, aromas and buzz of Modern Bangkok

View Private Dining Details
What 123 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.0
food
3.6
service
3.9
ambience
3.9
value
Noise · Moderate
68% of people would recommend it to a friend
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LP
London
2 reviews
Dined 5 days ago
Overall 3food 4service 1ambience 3

Food was pretty okay for a chain restaurant - even tho I got the wrong side dish from what I ordered. it’s the service that really spoilt our experience. Hardly any waiters and the ones we could see were hanging around having a chat near the tills. It took a very long time for anyone to come and ask us if we were ready to order and an absolute age before we could finally flag someone down so we could pay. Lots of sitting around and waiting for someone to pay us attention. We had waiters serving drinks to the people sitting next to us and when we tried to get their attention to either order or ask for the cheque they ignored us. Thought it was a massive cheek to impose a 12.5% service charge .... I don’t like to pay for a service I didn’t get

SV
London
5 reviews
Dined on 12 October 2019
Overall 4food 4service 4ambience 4

Decent quality of food and the service was nice - we chose the restaurant because of the proximity to an even we were going to. The booking was found quickly on their system and they sat us down reasonably fast. The food was nice sized portions and they had a good grip on allergens - my wife could not eat gluten or soy. The seating arrangements are a bit different if you're not used to them - it is canteen style so you share a table with other diners. If you like Thai food, this is worth a visit for pre-theatre or for the beginnings of a night out. Will be going again.

OT
Aberdeen
2 reviews
Dined on 10 October 2019
Overall 4food 5service 3ambience 4

Great food as always but service hit and miss as always!

g
London
3 reviews
Dined on 8 October 2019
Overall 5food 5service 5ambience 5

Really wonderful customer service

Y
London
12 reviews
Dined on 21 September 2019
Overall 4food 4service 5ambience 4

Tasty food with authentic Thai flavours. Excellent service in ambient surroundings.

M
Essex
4 reviews
Dined on 19 September 2019
Overall 5food 5service 5ambience 5

Food was fabulous

E
London
185 reviews
Dined on 18 September 2019
Overall 4food 3service 4ambience 4

Good service, but food could be a bit more authentic and less bland

OT
London
1 review
Dined on 17 September 2019
Overall 5food 5service 5ambience 4

Green curry was excellent. Prawn stir fry portion was small and not saucy enough but tasty.

MW
Manchester
2 reviews
Dined on 7 September 2019
Overall 3food 3service 4ambience 4

Ordered from pre-theatre menu. Expected green chicken curry to arrive separate to rice instead curry poured onto mound of rice, so no sauce as all soaked into green rice with lumps of chicken on top. Spicy winds nice but satay different to any others I have had before. Overall not a great experience and would go for main menu if I ever visited again which is unlikely given the choice available in central London

S
London
1 review
Dined on 18 August 2019
Overall 5food 5service 5ambience 5

Beautiful Location & very good food. I recommend to all. Kids menu is also available.

g
London
3 reviews
Dined on 26 July 2019
Overall 2food 1service 2ambience 2

Poor quality non Thai tasting food. Cold/luke warm food. Stale crackers which i had to return twice and said i would not pay for as both times crackers were stale. Not worth the money and food not good.

P
London
1 review
Dined on 19 July 2019
Overall 3food 2service 4ambience 5

This used to be my favourite Thai food in London. To be specific I generally had Jungle Curry, so full of flavour and wonderfully spicy.
What's happened to you Busaba... You're just another mediocre chain serving average food. You've sold your Soul to big bucks capitalism.
Our server was helpful and pleasant, so had a reasonable time, only because of her.
Very sad.

B
London
36 reviews
Dined on 15 July 2019
Overall 4food 4service 3ambience 4

Excellent food though an odd Thai green curry l. Service when we got it was good but had to wair a bit as very busy. Location is excellent

OT
London
1 review
Dined on 5 July 2019
Overall 4food 4service 5ambience 5

Great service and great food at reasonable price.

KS
1 review
Dined on 22 June 2019
Overall 5food 5service 5ambience 5

I was celebrating my birthday at Busaba and I had such a great time.
The customer service was fantastic.
My guests and I were also given free glasses of Prosecco which was a really lovely gesture.
Busaba has always been one of my favourite restaurants and that won't be changing anytime soon.
Thank you so much to the team for making my birthday so special.

GO
London
4 reviews
Dined on 12 June 2019
Overall 4food 4service 4ambience 4

Really enjoyed my meal

S
Denver
2 reviews
Dined on 8 June 2019
Overall 2food 4service 1ambience 3

I've enjoyed Busaba in the past but this time they seemed to be having issues with service and food quality during the dinner rush. The server repeatedly left the table without letting us get a word in edgewise, to ask for silverwear or another drink. In addition, my green curry arrived lukewarm. These issues were raised with another service member, who was kind and receptive to our concerns.

C
London
22 reviews
Dined on 6 June 2019
Overall 5food 5service 4ambience 4

A lovely venue with tasty food. Had some problems with our order delaying our food - other guests had their food on time. They made up for it without charging us a penny. Manager was very friendly and apologetic.

BB
London
72 reviews
Dined on 30 May 2019
Overall 4food 4service 4ambience 4

Always great tasty food ..service can be slow at peak times and a tad noisy

SB
London
11 reviews
Dined on 20 May 2019
Overall 3food 4service 3ambience 3

The restaurant looks great and is done to a high standard. The food is fine but not great. The starters and the main course arrived together which wasn’t great. We weren’t told this. It may suit them to do it this way but it spoils the meal and is not a quality way to do things. I also don’t like the shared tables - they are large squares and it is difficult to sit comfortably and relax.

c
London
6 reviews
Dined on 12 May 2019
Overall 5food 5service 5ambience 5

Always a pleasure eating fresh and very tasty food. Also excellent for pre theatre dinner. The choice of fresh drinks and juices is great. Love the squids and all the curries.

GB
London
15 reviews
Dined on 4 May 2019
Overall 4food 4service 4ambience 5

The food was alright, I’ve been to Busaba many times before and it feels like with each visit the food tastes less great. Also a few favorites had been taken off the menu since my last visit

AO
London
127 reviews
Dined on 13 April 2019
Overall 4food 5service 4ambience 4

Went to Busaba for a pre theatre lunch - as always the food is great and service good. The nice thing was that weren't hurried even though the food came quickly. Only downside is that they do not have any dessert! What a pity! Overall a great place and always reliable.

T
London
20 reviews
Dined on 12 April 2019
Overall 4food 4service 4ambience 5

Good food and good atmosphere, great for a quick hassle-free bite.

f
Toronto
27 reviews
Dined on 22 March 2019
Overall 5food 5service 3ambience 4

Absolutely fantastic Thai food! This was my first visit at this branch, although I had previously been at another branch many years ago when visiting London. This time, I had the calamari (still amazing and a highlight of the menu), the fish cakes (excellent), and the Sen Chan pad that, which was amazing. Service was good but not great - a little slow. But the food more than made up for it!

OT
New York Area
4 reviews
Dined on 17 March 2019
Overall 5food 5service 4ambience 4

When they say spicey they mean SPICEY! 🔥🌶

OT
London
4 reviews
Dined on 9 March 2019
Overall 4food 5service 4ambience 4

The food was very good but the place is too noisy

GA
Las Vegas
1 review
Dined on 2 March 2019
Overall 5food 5service 5ambience 5

Loved everything about it! If we lived in London would go on a regular basis!

OT
London
2 reviews
Dined on 20 February 2019
Overall 1food 1service 1ambience 1

The waiter took our order straight away as we sat.. we received our appetisers after 30 minutes and we asked for side plates to eat our appetisers but we did not get them until after 15 minutes!!! We didnt receive our main dishes and after 1:30 hour we gave up.. we paid for the appetisers!!!


Very poor service, not recommended and will never go there again

B
London
2 reviews
Dined on 16 February 2019
Overall 2food 2service 2ambience 2

We were 6 pax, it was a Saturday night in Leicester Square, so I can understand they were busy but I think they were short staffed, the waitress helping the hostess on reception desk didn't know how to operate the "bookings system" so even though we had a booking we had to wait 30 min to be seated and then 35/40 min for our food.
The food was cold when it arrived so we had to send 2 main courses back, they served the curries 5 min before they served the rice so then the curries got cold. The thai calamari was overcooked (hard and dry) and the tempura prawns were under-cooked (grey inside the batter).

I go to busaba a lot but this experience was probably the worst I have had.

OT
London
1 review
Dined on 16 February 2019
Overall 2food 5service 1ambience 3

Service was really bad.. we arrived and had to wait for 10min at the door as nobody at the entrance to help. They brought the food without cutlery and plates. We were sharing between the 4 of us. Once we asked for them we had to wait for like 10min. So food was getting cold and we couldn’t eat it. We ordered a second round of drinks that made it 20min later.

OT
London
3 reviews
Dined on 16 February 2019
Overall 5food 5service 5ambience 5

Really great menu served well.

OT
London
3 reviews
Dined on 14 February 2019
Overall 4food 5service 2ambience 4

Food was good but it was very busy and we waited over 45 minutes for our food to arrive

AS
London
1 review
Dined on 14 February 2019
Overall 3food 4service 2ambience 2

Our food took 45 mins to come and we were not informed that service would be slow, even getting the bill took about 20 mins. Maybe it was just a bad night but communication from the staff should have been better. The food was tasty.

BB
London
72 reviews
Dined on 14 February 2019
Overall 2food 4service 2ambience 2

I would avoid pre theatre time. It's way too busy, food takes ages, orders missed. Nearly missed the start of the show ..was in there nearly two hours !!!

J
London
4 reviews
Dined on 8 February 2019
Overall 4food 5service 2ambience 4

Food is really good but the service was incredibly poor. Had to wait 10 min to even see a waiter and asked to order something else but after 15 min I just left instead.

RK
Kent
1 review
Dined on 11 January 2019
Overall 3food 2service 4ambience 2

A rebranded Busaba eatai. If I’d know I would not have booked. This is a chain that’s gone very down hill over the years. Once it was atmospheric, good ambience, good food - now it’s a Thai MacDonalds. It’s a real shame. A chain resting on its laurels.

AT
London
6 reviews
Dined on 11 January 2019
Overall 5food 5service 5ambience 5

We needed a quick food on Friday night before cinema and this is a perfect place. Aubergine curry dish was absolutely outstanding, even though I am a meat lover. I will definitely come back here for a dinner or lunch again! Special thanks to friendly and pleasant stuff who acted very professional on such a busy evening!

IJ
London
70 reviews
Dined on 8 January 2019
Overall 3food 4service 2ambience 5

I really like the food in Busaba - its full of flavour and not something I would be able to cook at home myself. I like the buzz of the restaurant and the shared tables, but I think there weren't enough waiting staff and I had to get out of my seat several times to flag a waiter down.

RS
London
1 review
Dined on 5 January 2019
Overall 5food 5service 5ambience 5

I love Busaba. Such good food every time and in my eyes for a really good price. Best Thai chain restaurent about.