Cafe 21 at Fenwick

4.6
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32 reviews
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£25 and under
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Cafe Dining

Top tags:

Afternoon Coffee
We can only accept reservation for parties of no more than 6.
You are advised to only visit our restaurants with other members of your household or support bubble.
The new "Rule of Six" restrictions means we can ensure our customers are dining in a safe and social environment.

Stylish, sassy, sociable, Café 21 at Fenwick is a department store diner with a difference. Full meals to wicked treats. The place to gossip, do business, relax. You deserve some me time.
What 32 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.5
food
4.6
service
4.3
ambience
4.2
value
Noise · Moderate
87% of people would recommend it to a friend
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OT
OpenTable Diner
Newcastle
9 reviews
Dined 10 hours ago
Overall5food5service5ambience5

Fantastic food and great service as usual, and felt safe in the current climate

t
toby
Edinburgh
10 reviews
Dined 4 days ago
Overall5food5service5ambience5

Only team in newcastle cleaning tables properly
Well done x

LP
LouiseP
1 review
Dined 5 days ago
Overall4food4service4ambience3

Although I enjoyed the experience I was disappointed that when I asked for a tea top up I was only given a teapot of water. My mam pointed out that her tea was cold and she was advised to use some of my hot water. I would rather have paid extra for my mam and have a decent pot of tea, but this was never offered.

N
Niel
1 review
Dined 5 days ago
Overall5food5service5ambience5

This was a very successful afternoon with friends spend in a comfortable atmosphere where we felt very safe. We had ordered afternoon tea and we were very happy with the selection of food provided.

SH
SueH
Newcastle
6 reviews
Dined 6 days ago
Overall5food5service5ambience5

Regular visitors.Enjoyed catch up lunch.Both ordered cheese souffle-lovely.
Staff always polite & efficient
Totally on top of Covid regs..

J
Janpat
London
1 review
Dined 6 days ago
Overall5food4service5ambience5

Cafe 21 @ Fenwick was well organised. The staff were attentive, friendly and extremely personable.
I felt very safe considering the C19 restrictions. There were only a few people in the restaurant mid afternoon. The afternoon tea was delicious, plenty of freshly made sandwiches, mini quiche and not too many cakes. The scones were light, tasty & warm. Very nice.
If I had any criticism it was that there were nuts in 3 of the cakes. Although neither myself or my grandaughter have an allergy she doesn’t like almonds and there was an abundance. Both in & as decoration. I love them. The Battenberg was scrumptious, but along with macaroon & coffee& ?hazlenut & Bakewell tart a more balanced selection Would have been preferable. (All beautiful) Thankyou for a lovely experience. Can’t wait until things get back to normal & I can visit Cafe 21’s more often.

LH
LisaH
Newcastle
1 review
Dined 6 days ago
Overall4food4service4ambience4

Food and service great but coffee really overpriced. Filter coffee extortionate and flat white/Americano same price! More expensive than London! Realistically this is a cafe inside a department store In Newcastle. Really off putting considering mark up on tea and coffee is massive!

FH
FionaH
County Durham
13 reviews
Dined 7 days ago
Overall4food4service5ambience4

Enjoyable lunch. Good service. Quite expensive but tasty.

S
Samb
Newcastle
1 review
Dined on 13 September 2020
Overall4food5service5ambience3

Food was fantastic however we were seated next to the kitchen which was quite noisy and the smell of eggs was at times over powering. Staff were great and the food itself was delicious.

SB
SueB
Newcastle
6 reviews
Dined on 12 September 2020
Overall5food5service5ambience5

Although the menu has been thinned down the food was still as great as ever. One of our favourite venues.

PA
PaulineA
Northampton
1 review
Dined on 11 September 2020
Overall5food4service5ambience4

Always loved cafe 21. So good to have it open again.

JP
JeanP
Newcastle
3 reviews
Dined on 11 September 2020
Overall5food5service5ambience5

Thoroughly enjoyed a lovely meal, no complaints . Highly recommend.

TP
TonyP
London
7 reviews
Dined on 7 September 2020
Overall5food5service5ambience5

We've been coming here for years - great that it's open again. There is a good range of dishes here, from light bites to a substantial meal. Everything we have had has been excellent - it's a very reliable experience. Quite expensive so not for everyday eating but good value. Service is very polite and efficient. Very good ambience - polite conversation, not noisy but still a buzz.

SH
SueH
Newcastle
7 reviews
Dined on 6 September 2020
Overall5food5service5ambience5

I enjoyed an Afternoon tea gift which was simply delicious .My husband enjoyed a bacon & fried egg sandwich which he loves. I needed him to help with my afternoon tea though - he was delighted.We are regulars & so pleased with reopening.Staff are lovely & totally on top of Covid guidelines.

SY
SandraY
Newcastle
2 reviews
Dined on 6 September 2020
Overall5food5service5ambience5

Always efficient service delivered politely and pleasantly. Altho there can be a queue they do their best to find a table. Menu is familiar but that is pleasing to most. The cheese soufflé is great. Wine slightly expensive The cleanliness and sanitising and social distancing at present are good. In all a good place for lunch or tea.

JM
JohnM
Newcastle
1 review
Dined on 6 September 2020
Overall2food3service3ambience3

Price rises are very noticeable and there are no longer set menus. I know the service charge is no longer applied. The Early Diner at 21 is good value, cafe 21 is not. You are after all in a department store.
Prosecco is £9 a glass. Fuego is offering on a Mon Tues and Weds, pizza and Prosecco for £10.

B
Bells
Birmingham
1 review
Dined on 6 September 2020
Overall5food5service5ambience5

It's a lovely place to eat, good food and great staff.

WO
WendyO
Newcastle
5 reviews
Dined on 5 September 2020
Overall5food5service5ambience5

Everything was lovely, we had champagne afternoon tea which was great value for money and delicious.
All the staff were very attentive.
Thank you

A
Arian
1 review
Dined on 3 September 2020
Overall5food5service4ambience5

Thoroughly enjoyed a steak mignon and bottle of wine once again. No issue using a voucher which expired a couple of months ago. The cleaning of tables and chairs was seen to be thorough. So pleased to be back! Good food and pleasant staff.

IB
IanB
Newcastle
1 review
Dined on 3 September 2020
Overall4food4service4ambience4

For the first day of re-opening the service was good and the ambience calm. Food as usual was very tasty. The price of side dishes, particularly chips/fries is excessive.

CC
ChrisC
New York Area
1 review
Dined on 14 March 2020
Overall5food5service5ambience5

Excellent afternoon champagne tea, the staff were very accommodating and polite - faultless!

WR
WendyR
1 review
Dined on 31 December 2019
Overall4food4service4ambience4

Ran out of desserts got one 3 times lucky. Staff friendly.

DL
DorothyL
1 review
Dined on 27 December 2019
Overall3food3service4ambience2

Went on really busy day took that into consideration had afternoon tea for two bread on sandwiches dry scones were delicious otherwise score would have been lower

SW
StephenW
Manchester
8 reviews
Dined on 27 December 2019
Overall4food4service3ambience3

Cafe 21 is such a nice change from usual department store restaurants but it’s starting to look a little tired inside. Also, coffee orders take ages! Maybe it was just very busy on this day. Thai Prawn curry well worth a try.

BC
BernardC
Newcastle
1 review
Dined on 3 December 2019
Overall4food4service4ambience3

2.00 weekday booking. It was heaving (2 weeks before Christmas). They could not find the booking but seated us straight away anyway. Tables huddled close together.

Service was excellent. Drinks as soon as we were seated and food came promptly. Turkey dinner and pork belly both very good.

JM
JackieM
1 review
Dined on 9 November 2019
Overall2food3service2ambience3

Service was not fantastic. Some of the food did not arrive we had to ask the waiter. We were told the fryer had gone off and should have been notified we were not. The noise level was pretty high it felt like a school canteen. A service charge was automatically added which should have been at the discretion of the customer. First course was lovely main course was rather mediocre and could be prepared at home.

J
Jaca
Newcastle
3 reviews
Dined on 22 September 2019
Overall5food5service5ambience5

Staff were brilliant and very accommodating

MM
MargaretM
1 review
Dined on 10 July 2019
Overall3food3service5ambience2

Th food was satisfactory although a bit overpriced considering the basic surroundings and all 6 of us found something suitable. The staff were absolutely 1st class and could not have been more helpful and caring. We are all aged 70+. We thought the cafe was a bit more like a diner rather than the comfortable eating place we had expected. It was extremely noisy and quite uncomfortable on the ears of those wearing hearing aids. Our main problem was with the optional 10% service charge which is a practice which we all abhor. We chose not to pay this but left a good tip for the waitresses which is probably claimed by management anyway. I don't think we would return any time soon

OT
OpenTable Diner
Newcastle
1 review
Dined on 8 June 2019
Overall5food5service5ambience5

Champagne Afternoon Tea

LH
LindaH
1 review
Dined on 25 May 2019
Overall5food5service5ambience4

Immediately seated, fast service, delicious food and amazing desert which was a Rose Choux bun. Very unusual and I was pleased with my selection which was beautiful to look at. Staff were very professional and I will definitely visit again.

AC
AnnC
Newcastle
9 reviews
Dined on 11 May 2019
Overall5food5service5ambience4

Food was lovely I had the green curry which was spicy not and tasted delicious

SN
StephanieN
Newcastle
4 reviews
Dined on 5 May 2019
Overall5food5service5ambience5

This was a great choice. We all had a different dish- some from the day’s menu and some from the main menu and everything was judged delicious,. Puddings fab but a little more meringue in the Erin mess would have been welcome

FAQs

Cafe 21 at Fenwick is rated 4.6 stars by 32 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.