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Café 21 Fenwick, Newcastle upon Tyne, Newcastle upon Tyne

Café 21 Fenwick

4.4
4.4
264 Reviews
£25 and under
Cafe Dining
A home from home where hospitality comes first. Café 21 is a sociable and effortlessly stylish space, serving crafted comforts, lunch bites and sweet treats. This breakfast, lunch and early evening venue is the place for a mid-shopping trip lunch, business meeting, afternoon tea, or a quiet cup of the good stuff. A place where ‘me time’ matters.

Booking is not required however we do take reservations from 2:00 onwards for Afternoon Tea.
Our last booking is at 4:45pm Monday to Saturday and 3:45 on Sunday.

Make a booking

2 people

19:00


Booked 1 time today
Experiences are available.

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Cafe Dining

  • Hours of Operation

    Mon–Wed, Fri, Sat 09:00–18:00 Thu 09:00–19:00 Sun 11:30–17:00 Breakfast Mon–Sat 09:00–11:30 Sun 11:00–11:30 Afternoon Tea Mon–Wed, Fri, Sat 14:00–18:00 Thu 14:00–20:00 Sun 14:00–17:00

  • Phone number

    0191 260 3373

  • Payment Options

    AMEX, MasterCard, Visa

  • Dress Code

    Casual Dress

  • Executive Chef

    Kevin Pratt

Experiences

  • Sunday Lunch

    £21.50 per person

    Multiple dates available
    Our two and three course Sunday menu changes weekly, please visit our website to view the latest menu. cafe21fenwick.co.uk
  • Confectioner's Tea

    £14.00 per person

    Multiple dates available
    Please visit cafe21fenwick.co.uk/afternoon-tea/ to view our latest menu. If you have any dietary requirements please contact us.
  • Champagne Afternoon Tea

    £27.50 per person

    Multiple dates available
    Please visit cafe21fenwick.co.uk/afternoon-tea/ to view our latest menu. If you have any dietary requirements please contact us.

What 264 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.5Food
  • 4.6Service
  • 4.3Ambience
  • 4.1Value

NoiseModerate

Loved For

  • Newcastle and Northumberland

    Brunch

  • Newcastle upon Tyne

    Brunch

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Filters

  1. CM

    CMac

    Newcastle

    4 reviews

    3.0

    4 reviews

    Dined on 19 June 2022

    overall3food3service4ambience3
    Main course on Sunday lunch a bit disappointing. Starter and dessert were good.
  2. MM

    MercedesM

    1 review

    4.0

    1 review

    Dined on 14 June 2022

    overall4food3service4ambience3
    Ok place, the afternoon tea was good in size, the sandwiches were the best bit. Strawberry jam too artificial, and the cakes were not the best. Even though we were asked to choose a hot drink they did not provide a menu or actually told us the possible options. I wouldn't go back as it's too expensive for e what you get. What
  3. J

    James

    Washington DC

    1 review

    5.0

    1 review

    Dined on 7 June 2022

    overall5food5service5ambience5
    Extremely helpful staff and lovely food. Will definitely be back.
  4. CC

    CarolC

    1 review

    5.0

    1 review

    Dined on 7 June 2022

    overall5food5service5ambience5
    I booked afternoon for 4 people 2 of whom were having special birthdays , we were very warmly welcomed by the staff, who were very polite and attentive, the food was delicious and we had copious amounts of tea, nothing was too much bother for the brilliant staff at Cafe 21 in Fenwicks Newcastle and the atmosphere was very calm even though there were quite a few people in the cafe. We would all 4 of us definitely go again. Well done everyone and your superiors should be very proud of their staff.
  5. NM

    NeilM

    Newcastle

    1 review

    5.0

    1 review

    Dined on 5 June 2022

    overall5food5service5ambience5
    Really lovely lunch with quick pleasant service in a relaxing venue
  6. CB

    ClaireB

    Newcastle

    1 review

    5.0

    1 review

    Dined on 2 June 2022

    overall5food5service5ambience5
    Love every time I go to cafe 21, never disappointed
  7. MD

    MavisD

    1 review

    3.0

    1 review

    Dined on 1 June 2022

    overall3food4service3ambience2
    Rather a long wait for our afternoon tea,problem withe scones seemingly. Staff very good food cakes exceptional all good quality and looked lovely. Only fault Not enough cream for 4 scones Enjoyed it thank you
  8. F

    Finkertons

    Newcastle

    1 review

    3.0

    1 review

    Dined on 1 June 2022

    overall3food3service2ambience2
    Nothing special. Afternoon tea for 2. Scones were disappointing.
  9. BC

    BarbaraC

    Newcastle

    1 review

    4.0

    1 review

    Dined on 23 May 2022

    overall4food4service5ambience3
    The ambience was lacking for me in that its brightly lit, noisy , tables close together, hard furnishings. The service was lovely and very efficient . The environment was very clean and convenient.
  10. KW

    KeithW

    Newcastle

    21 reviews

    5.0

    21 reviews

    Dined on 22 May 2022

    overall5food5service5ambience4
    Food was great!
  11. LS

    LindaS

    Newcastle

    1 review

    5.0

    1 review

    Dined on 4 May 2022

    overall5food4service5ambience4
    Overall good value and good service. Food was very nice but could have been a bit more imaginative.
  12. CB

    ClaireB

    London

    2 reviews

    3.0

    2 reviews

    Dined on 25 April 2022

    overall3food4service3ambience3
    I had a lovely afternoon tea, but when it was time to pay the bill, I was very taken aback at being charged for tea!!!
  13. ET

    ET60

    Newcastle

    4 reviews

    5.0

    4 reviews

    Dined on 21 April 2022

    overall5food5service5ambience5
    A very pleasant Champagne Afternoon Tea, given to use as a gift voucher. Very efficient service and a good range of plentiful food and drinks. This was our first time at Cafe 21 at Fenwick, although we have dined at the quayside restaurant many times before. I can recommend this as a gift, or other.
  14. JB

    JasonB

    Newcastle

    1 review

    4.0

    1 review

    Dined on 15 April 2022

    overall4food4service4ambience4
    Lovely Afternoon Tea Experience in the heart of Newcastle after a good shopping trip
  15. SF

    StephenF

    Newcastle

    4 reviews

    4.0

    4 reviews

    Dined on 10 April 2022

    overall4food5service4ambience5
    Great food as always, brilliant starter and best roast beef in town,
  16. J

    Johnboy

    County Durham

    47 reviews

    4.0

    47 reviews

    Dined on 5 April 2022

    overall4food4service4ambience4
    I was warmly greeted as I went into the restaurant and shown to my table. The service was warm, friendly and efficient throughout my meal. The food was delicious. Will definitely return.
  17. HT

    HT22

    1 review

    5.0

    1 review

    Dined on 2 April 2022

    overall5food5service5ambience5
    As someone with a good allergy I cannot recommend cafe 21 more. My server changed the standard afternoon tea to suit my requirements and notified the kitchen. My food was served on a separate tray to others to prevent cross contamination 10/10 thank you so much!!!!
  18. LB

    LeanneB

    Newcastle

    2 reviews

    4.0

    2 reviews

    Dined on 31 March 2022

    overall4food5service4ambience4
    We had a few dietary requirements which required fresh sandwiches to be made for some of the party and the staff were extremely accommodating of this. The staff were very friendly and always on hand to ask if we required further assistance or fresh refreshments.
  19. W

    Woody

    Newcastle

    8 reviews

    5.0

    8 reviews

    Dined on 27 March 2022

    overall5food5service5ambience4
    A beautiful Mother’s Day treat. Absolutely perfect. Will most definitely return.
  20. C

    Chessy

    Newcastle

    1 review

    5.0

    1 review

    Dined on 27 March 2022

    overall5food5service5ambience5
    Great service, very attentive and lovely afternoon tea.
  21. F

    Flissy

    Newcastle

    1 review

    5.0

    1 review

    Dined on 27 March 2022

    overall5food5service5ambience5
    Fantastic service, all staff were so helpful and kind. I'm vegan and they were so very helpful, amazing food also
  22. KS

    KevinS

    London

    1 review

    5.0

    1 review

    Dined on 27 March 2022

    overall5food5service5ambience5
    really great food and very friendly and helpful staff.
  23. GM

    GienetteM

    Newcastle

    2 reviews

    4.0

    2 reviews

    Dined on 27 March 2022

    overall4food4service4ambience4
    We have been here many times and always look forward to going. Start with service. It was generally very good but the tables are very small so when you have drinks, side plates and side of vegetables it couldn’t all be fitted on. Hence I dropped the mustard pot trying to make room. The mustard went all over the floor and on the next door diners trousers! This would not of happened if side plates and empty glasses had been taken away. The restaurant wasn’t particularly busy and there were plenty of staff. The food was very good generally but the roast beef was so salty. We drank water for at least 4-5 after the meal and still thirsty. I think the tables are too small for a Sunday lunch. We usually have breakfast or a light lunch when we go and therefore the space on the table isn’t normally an issue. We will return of course but maybe not for Sunday lunch.
  24. s

    saleha

    1 review

    2.0

    1 review

    Dined on 26 March 2022

    overall2food3service5ambience4
    The food not that delicious and pricey and also there were tooo noisy around
  25. AD

    AngelaD

    1 review

    5.0

    1 review

    Dined on 26 March 2022

    overall5food3service5ambience5
    Afternoon tea with champagne was lovely and really good value my only complaint was that the cake selection had 3 types of desert cake that involved almond / frangipani flavour which I absolutely detest. The staff were excellent though and changed mine for me. This is the only reason I gave 3 stars for otherwise it would have been 4 if it there had been more variety .
  26. DL

    DavidL

    Newcastle

    1 review

    5.0

    1 review

    Dined on 25 March 2022

    overall5food5service5ambience4
    we really enjoyed Fenwick cafe 21 for a meal or afternoon tea the waiters and waitresses were very attentive and on hand and straight to the table when needed we will certainly return
  27. JM

    JaneM

    Newcastle

    3 reviews

    5.0

    3 reviews

    Dined on 23 March 2022

    overall5food5service5ambience5
    Celebrated Mothers’ Day early here with a Champagne Afternoon Tea for two and it was absolutely perfect! Excellent service from all the staff and delicious food and drinks. Very generous portions and a lovely ambiance in this gorgeous restaurant. Thank you so much to all at Café 21 in Fenwick for a really lovely and truly memorable experience!
  28. SC

    SandraC

    Newcastle

    1 review

    5.0

    1 review

    Dined on 23 March 2022

    overall5food5service5ambience5
    Excellent food - great service - food (afternoon tea) excellent
  29. PB

    PatB

    Newcastle

    1 review

    5.0

    1 review

    Dined on 20 March 2022

    overall5food5service5ambience5
    This was a first visit for myself and a friend. Enjoyed the experience, brilliant service, good food, continuously being looked after , by very pleasant staff. Will return soon
  30. DS

    DarrenS

    Newcastle

    1 review

    3.0

    1 review

    Dined on 19 March 2022

    overall3food2service5ambience4
    Staff very helpful. Food was average at best - seems to cater more to the afternoon tea market than anything
  31. J

    Jude

    Newcastle

    1 review

    3.0

    1 review

    Dined on 19 March 2022

    overall3food3service3ambience2
    The tables at Cafe21 in Fenwick are too close together. It was very noisy with too many people crammed in. Service was a little slow. There was too much butter in the sandwiches and too little filling. The scones were too big and I would have liked a cheese scone.
  32. LC

    LorraineC

    Newcastle

    1 review

    3.0

    1 review

    Dined on 5 March 2022

    overall3food2service4ambience3
    Did ask if any allergies, staff were nice and helpful, It was champagne tea for 2 at £55 it is quite expensive for what you get which is about 2 slices of bread with very little fillling. Cut into fingers. 4 bite size cakes 2 scones 2 jams and freshcream. Tea and coffee . It was a birthday treat
  33. G

    Gillian

    Newcastle

    2 reviews

    5.0

    2 reviews

    Dined on 4 March 2022

    overall5food5service5ambience4
    Always top quality. Would always recommend any of the 21 group restaurants.
  34. CJ

    CaroleJ

    Newcastle

    1 review

    5.0

    1 review

    Dined on 1 March 2022

    overall5food5service5ambience5
    I took my mam for Afternoon Tea for her birthday. It was the first time either of us have been to Cafe 21 and it was lovely. The food was delicious - varied sandwich fillings and lovely fresh scones and cakes. We will be back and would definitely recommend it
  35. OT

    OpenTable Diner

    Newcastle

    2 reviews

    vip
    5.0

    2 reviews

    Dined on 20 February 2022

    overall5food5service5ambience5
    Lovely afternoon tea
  36. S

    Suzanne

    London

    2 reviews

    5.0

    2 reviews

    Dined on 19 February 2022

    overall5food5service5ambience4
    Lovely afternoon tea for two, one a gf and both great, with no issues for the gf customer. Great service too.
  37. AE

    AnnE

    1 review

    3.0

    1 review

    Dined on 5 February 2022

    overall3food4service3ambience3
    Afternoon tea at cafe 21 Fenwicks Newcastle upon Tyne. February 2022 I booked Afternoon tea for myself and my cousin as a treat. The area we were sat at left no room for social distancing, in fact the whole cafe was crammed. The staff were run off their feet and most of them didn't look very happy, other than the lady who took us to our table, who was very polite. Our Afternoon tea arrived and was nicely presented, the food was freshly made and tasty, other than 2 of the cakes which were not to our taste. The main problem we had was having to ask for tea plates and cutlery after our food arrived! It was very difficult to catch a waitress to ask for this as they were so busy and distracted. No one was there to thank us or or see us out. I'm afraid I won't be returning or recommending anyone to cafe 21 in the future.
  38. OT

    OpenTable Diner

    Newcastle

    1 review

    1.0

    1 review

    Dined on 23 January 2022

    overall1food1service1ambience1
    I’ve experienced 21 several times, but this time was the worst. We never got asked if we had and dietary requirements, which is the ‘new normal’ for every restaurant. Other tables around us who came in after us were served, until fifteen minutes later, a guy came over. After I explained the intolerance, he reassured me everything was prepared fresh, and I’d be fine. So we ordered. Only to find the gravy would contain gluten, which I couldn’t have. There was nothing else he could do, so he picked the menu up and left. As did we. Worse experience from a regular of the 21 group.
  39. IS

    IanS

    Newcastle

    2 reviews

    5.0

    2 reviews

    Dined on 20 January 2022

    overall5food5service5ambience5
    Very enjoyable experience. Delightful food. Outstanding service
  40. l

    lobstergirl

    Newcastle

    12 reviews

    4.0

    12 reviews

    Dined on 19 January 2022

    overall4food4service5ambience4
    Restaurant week late lunch. Cheese soufflé to start (always good), then minute steak. Puds were chocolate tart and tropical sundae. Food generally very good - reason for only 4 stars for food was that chips were over salty. Value only 3 stars because although the headline amount was good, paying £5 for a few bits of bread was very steep. However, overall we enjoyed it a lot.

FAQs

Café 21 Fenwick is rated 4.4 stars by 264 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 1 time today
Experiences are available.
Google Map for Café 21 Fenwick

39 Northumberland St Newcastle upon Tyne, Newcastle upon Tyne NE1 7AF

Additional information

  • Area

    Newcastle upon Tyne

  • Hours of Operation

    Mon–Wed, Fri, Sat 09:00–18:00 Thu 09:00–19:00 Sun 11:30–17:00 Breakfast Mon–Sat 09:00–11:30 Sun 11:00–11:30 Afternoon Tea Mon–Wed, Fri, Sat 14:00–18:00 Thu 14:00–20:00 Sun 14:00–17:00

  • Cuisines

    Cafe Dining

  • Dining style

    Casual Dining

  • Dress Code

    Casual Dress

  • Parking Details

    Parking is available in the city centre.

  • Public Transit

    Monument and Haymarket Metro

  • Payment Options

    AMEX, MasterCard, Visa

  • Executive Chef

    Kevin Pratt

  • Additional

    Beer, Cafe, Cocktails, Gluten-free Options, High Tea, Non-Smoking, Weekend Brunch, Wine

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