Excellent as always. Beautiful restaurant. Great food and service.
The cakes here are really good. Tasty plus they all look so pretty.
Good spot to take a break after shopping. The cakes are very cute and yummy! Especially the strawberry cheesecake, it was heavenly! Lovely ambience for a coffee break with friends. Would definitely recommend coming here.
I go here quite often, they are always busy but I always seem to get a table, a real nice balance. The staff are attentive, friendly and efficient. The food is divine and cake off the scale good!
We visit Papillon every time we are in London and every time we are treated with a special touch that makes us feel unique! The meals are very tasty, the wine srlection very good and the cakes are decidedly exceptional. During our last visit, we enjoyed cocktails that were carefully prepared and presented, a light lunch of great taste and presentation, some exceptional selection of breads, followed by the most tasty cakes and coffee. However, it's the atmosphere and the very personal service offered by the well trained and pleasant waiting staff that makes us go back again and again. Thank you once more Papillon. We can't wait to come back on our next visit to London!
The service was very kind! But overall: total rip off! Very High prices, which would be okay if the food was good! The socalled “ryebread” was overtoasted (blachened) dry toast! The waffle was not even freshly baked, but boring and dry! 7-8 punds for a tiny glass of juice. Really not value for money, and not Living up to the expected standard AT ALL 😔
Kinda pricey, but par for the neighbourhood location (Regent Street). Had booked for 12pm and Opentable said would only hold for 1.5 hours. Arrived an hour early and they were very accommodating, gave us the table right away which had been reserved and was one of the best three in the house. Stayed past 2pm. Never crowded but never empty, so good ambience for a Tuesday. Service was very professional and courteous yet non-intrusive, just right for conducting business.
I love this place! it's classy and relaxing in the middle of the shopping scene... A bit pricey
The place is overpriced for no reason other than the location. The food is not brilliant either.
We thoroughly enjoyed our lunch - the cafe is relaxed but felt special. The service was excellent and the food delicious.
Whats more better than a lovely ambience, great superb quality desserts is the service we got from the very first step into the shop. Tekle was the collegues name.- Where do I begin... she had the warnest smile, she presented the table, offered us mocktail that we could not see on the menu. She explained the fancy dessert in front of us that had edible gold and edible flowers too! She excelled at her customer care skills. We loved the experience as it was my Wifes birthday, we got a desert that was beautifully presented with Happy Birthday written on the slate with candle. Thank you Cafe Royal Hotel.
Fantastic atmosphere, very good location, tasty and exquisite food
My 4 year old and I visited with some friends and the staff were superb. They made our visit very special and welcomed my little girl wonderfully. The cakes and patisseries were delicious. Would highly recommend for a treat.
The service we received was exceptional and cannot compliment the staff highly enough. Having booked s table for an evening meal we were a little disappointed with the normal menu, but on raising the issue with the waitress, she provided a more extensive option that met our requirements. We enjoyed the food and the attentiveness which we were accorded by the staff. We were given an unofficial tour of the main restaurant by one of the staff and were very impressed with the ambiance of the that facility. This has persuaded us to book a table there at some future date.
Informal elegance overlooking the vibrant Regent Street and beautiful Christmas lights and decorations this time of year. We had the menu du jour and each course was cooked and presented with elegance. Service was a little slow but this suited us. Would also be great for coffee and cakes.
Delicious foods, nice environment, enjoyable experience.
Was expecting way much better than reviews. Got there. Nice welcoming. We took 3 courses menu with a glass of champagne. We took the terrine, mushroom soup and quinoa salad. The quinoa salad needed much more seasoning. The terrine was okay. The mushroom was good. 2 sunday roast as main and 1 guinea fowl. The sunday roasts were not exceptional but good. The guinea fowl was good, could need more seasoning or spicing. The deserts we took were very good. It took them a long while to get the champagne. Got a bit lost with our orders. The dessert menu was inacccurate they got us the wrong dessert but the treated us to free coffees and another desssert. All in all touristy place, wouldnt repeat.
Lovely food, good service and laid back atmosphere
Great food, but very pricy even a toast was £5, orange juice £7.
Staff were friendly and the food was delicious - a really nice spot for a business breakfast, especially before 9.30am when the rush kicks in.
Heard about the amazing pastries but came for a yummy, quick, casual business lunch. Glad we did.
Lovely afternoon tea. I have a seafood allergy and I was looked after better than I ever have. Couldn't finish everything in the afternoon tea but was provided with a very elegant "doggy bag"
Lovely venue, excellent food, attentive service. Highly recommended.
Staff very friendly and attentive. The pastries for breakfast were delicious and a nice change from the usual pastries you get at other restaurants.
We received a warm greeting on arrival. Menu was 'ok'..they had a set menu which we chose from, no option to have veg or potatoes with the main - although I'm sure if I had asked then they may have provided something- portions a bit small but sufficient for us. We chose a dessert from the cabinet - not included in set menu - and it was delicious.
Fantastic Hazelnut Latte!
Service was outstanding.
I like the new look and feel. It was good venue for a business lunch. I think I chose wrong - I ordered the salad niciose and it came with tinned tuna which I didn't expect for the Café Royal.
Comfortable, elegant cafe, superb patisserie, very pleasant service and a calm environment. On the expensive side.
Me and my wife went to Papillon for some desserts, they have a great variety and we tried several which were all really good.
Visited whilst in London and fancied somewhere a bit more than the usual cafe for a late lunch or so I thought .
Papillon is part of the hotel Cafe Royal on Regents street . Whilst it was easy to find it wasn't quite the experience I envisaged with this hotel .
On entry met by staff who were friendly and at tentative and shown to a table . The menu is relatively small but reasonable with a good selection of cakes teas and drinks all at central London prices.
I ordered a club sandwich and a tea with a choice of sour dough or bagatte .
The sandwich was fine as was the presentation , I was little dismayed to see some customers sending food back as the caesur salad cane with anchovies not for everyone but it appears everyone gets them here be warned .
Ambience poor whilst I think it was ok it isn't opulent or even that comfortable
I think on reflection itvwantvwuite what I expected and would recommend more for a cake and coffee/tea experience .
Overall it was good but I ordered the Broccoli quiche and for £12 the portion was extremely stingy. Also an espresso cost £6 which is quite a lot for an afternoon lunch. The cake/desserts ordered were lovely.
The Café is situated at an excellent location and is very easy to find. The interior is very pleasing, and the service is prompt and courteous as expected. Whilst I was very happy with the French toast I had ordered , my partner's express breakfast was on the small side, and he did not really enjoy anything particularly from it. Considering that the cost of the express breakfast is £18, it did not seem to deliver on value for money. The atmosphere is relaxed but classy, and the hot chocolate was spectacular, but if you want to relieve your hunger pangs completely, this may not be the best place for you.