We booked a table for Sunday lunch for 3 people. It was freezing in the café. The waiter provided a list of all items on menu which were not available. We only eat fish or vegetarian and no sea food. They did not have any fish or indeed anything else we could eat. It would appear that someone had forgotten to order products for the restaurant. We walked outl
Pleasant restaurant, we've used many times. Food consistently good. My favourite is confit de canard, my husband 's boef bourguingnon - such tender beef. Finished with a tasty sorbet. Good wines.
Staff always friendly and service quicker than of late.
Excellent atmosphere - busy although early in the evening. Very friendly staff & served quickly & food excellent! Will be back!
When we visited it was understaffed and a staff member initially told us we did not have a reservation, when in fact we did have one. We were told where we should sit, the restaurant was about one third full, and we were not allowed to sit at a table we requested. We were told it was reserved, but there was nor reserved sign on it. We noticed a couple came in directly from the street and looked at various tables and impromptly chose the supposedly reserved table. My wife's food was cold and she had to return it to be heated. I was given the smallest half a chicken I have ever seen. It could have been crow! I ordered a glass of wine and was not asked what size and ended up paying over £6 for it. Could have bought two supermarket bottles for that price. Westbourne Cafe Rouge has always given problems but we enjoy other Cafe Rouge elsewhere. Bad management, poor service, lack of atmosphere and poor food. I have complained twice in the past - but obviously customer's comments are ignored. I am pleased the Cote has now opened in Bournemouth and I will eat there in future
Service was really excellent today a new tall lady with a pony tail was exceptional.The boeuf bourginon was superb too
Interesting - we used to be regular diners a few years ago. A couple of years back I think they were having trouble finding chefs. Service was very slow - kitchen not staff who were very apologetic. At that point friends of ours stopped visiting. Last visit. Escargot well overdone and only five snails. The bulk of the dish was mushroom and lardons. Steak - Sirloin - so tough the table had to be held whilst attempting to cut it for fear of spilling all the drinks ! Seriously ! Apple tart was underdone and really chewy but the coffee was good. Come on CR, let's get up to speed again. Great staff are being let down by the 'engine room'.
My husband and I had a great evening, the atmosphere was brilliant, the food lovely and beautifully presented and the staff were really friendly
We have been to Cafe Rouge several times and this was the worst. We were seated not far from the door and got a chilly blast everytime someone came in and it was a busy evening.
The Demi Poulet was awful, just too dry for words, even with the sauce that came with it. The the water jug was whisked away with out the offer of a refill so we had nothing to wash the chicken down!
We were however served by a cheery waiter (he didn't take our water away!!)
We won't be going back.
Very disappointed as we were seated just near the door but every guest that arrived after us was seated in the body of the restaurant and we did not feel part of it.
Cheerful welcome with prompt action to arrange for seating at ground level necessitated by one of group having restricted mobility. Food pleasing and served within our two-hour parking restricted.
Was ok but nothing to write home about, the lighting was far too bright and unwelcoming , so v bad ambience , would not rush back.
A lovely meal, highly recommended! Great service and food fantastic
House red wins was not worth the price, lucky I only had 1 glass
Had to send my steak back it was barely warm it was also very tough. Service very slow. Thought it was expensive for what you got.
Cafe Rouge is one of my favourite restaurants. I love the fishcakes and the Tarte Aux Pomme is a must
After arriving at Café Rouge and being told that they were full and didn't have our booking the staff were exceptional and sorted out a table for us very quickly and the rest of the evening was very good. There must be an issue between Open Table and Café Rouge as we had an email confirmation and a reminder of our booking. Be Careful when booking on Open Table
Beautifully cooked, tasty meal. Good service but a little expensive if you do not have a discount voucher. I will definitely return for the Beef Bourginon, best I've ever tasted.
Had a very good meal, and the service was excellent. Only problem encountered was that the restaurant did not have any record of my booking, made earlier in the day, so we were lucky that they were not fully booked!
We went on a Saturday evening and it was fairly busy. Service was good and food fine. I chose French onion soup and Sirloin steak for main. Steak cooked rare as asked and was good quality. The person who complained about the rump steak having fat chose the wrong cut of meat as rump does and sirloin very little. Highly recommended
Lovely food as usual. Service very good.
Great food as usual, staff very friendly, good atmosphere
We have eaten in cafe rouge many times with family and friends and always had a good meal however Saturday the starter was good but we had to wait a long time for our main and when it did finally arrive 30+ minutes after our starter the rump steak had a lot of fat on the steak which spoilt the main meal and tbh our meal.