Caffé Concerto - Covent Garden

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1. OT

   OpenTable Diner

   1 review

   2.0

   1 review

   Dined 5 days ago

   overall2food3service3ambience3

   Food and service was generally OK - but it was a shame that the main course was delivered to the table whilst we were still eating our starters. The reason given was that “the kitchen is closing”…….not impressed with that. We actually arrived slightly earlier than our booked time of 10:30 pm - so perhaps they shouldn’t accept bookings at that time if they are unable to provide a full service.

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2. U

   Unhappy

   1 review

   1.0

   1 review

   Dined 7 days ago

   overall1food1service1ambience1

   The service was very poor. The waiters were wandering around and chatting to each other and were also more interested in serving the younger female diners - we are pensioners so obviously invisible in Caffe Concerto. My friend asked for ice in her water - the waiter took the glass to the bar but did not wait for the ice so the glass was left on the bar and we had to ask for it to be brought to the table. The food was lukewarm - it had obviously been sitting around in the kitchen. We complained to the manager who said they were new staff. There training was down to him but appeared to be non existent. We were offered a 10% discount which was unacceptable. We paid £14 each in the end but even that was extortionate considering our experience. So I would never book another Caffe Concerto and have told all my friends of our dreadful experience.

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3. AS

   AmandaS

   Ottawa

   2 reviews

   5.0

   2 reviews

   Dined on 26 May 2022

   overall5food5service5ambience5

   The food was excellent - the sandwiches were delicious, and the staff were very kind to give us both a basket and a bag to go

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