Caffe Concerto - Whitehall

4.3
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44 reviews
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£25 and under
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Italian

Top tags:

Afternoon Tea
Pre/post Theatre
Welcome to Caffe Concerto Whitehall. We look forward to serving you!
What 44 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.2
service
4.2
ambience
4.0
value
Noise · Quiet
90% of people would recommend it to a friend
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KL
London
1 review
Dined on 29 September 2019
Overall 4food 4service 4ambience 5

Good food and friendly staff. It was my daughters birthday. I pre ordered a cake which was delivered to the shop that they served to the table. Would definitely return.

CS
London
3 reviews
Dined on 21 September 2019
Overall 5food 5service 5ambience 5

It has very good food and decent portions. The decor is beautiful. It looks so posh and expensive but the value for food is great

LT
London
2 reviews
Dined on 21 August 2019
Overall 5food 5service 5ambience 4

Such a lovely restaurant, very friendly staff, great service, good food and, considering the location, very good prices. Great menu too!

GA
1 review
Dined on 12 August 2019
Overall 5food 5service 5ambience 5

We have now visited Caffe Concerto in Whitehall a number of times, this occasion was to celebrate my Daughter's 18th Birthday, and each time the service/food/experience have been exceptional, hence the repeat custom, and this is now very much our go-to place when we're looking to treat ourselves.

CB
Essex
1 review
Dined on 17 July 2019
Overall 4food 4service 2ambience 3

We booked for a special occasion. The staff were friendly and we were serviced through the meal by about three different people. When they sent the wrong order for one of us we had to wait sometime for the right one which mean the other 6 in our party had finished their course by the time it came. Everyone enjoyed the food and the place itself was lovely. Tip. - ask to sit at the back of the restaurant away from the front where there is the Whitehall traffic.

B
London
9 reviews
Dined on 22 June 2019
Overall 4food 4service 5ambience 3

Beautiful restaurant, varied menu, food quality acceptable but nothing special, cramped tables touch on the pricey side. Quick service if you're in a hurry.

BS
London
1 review
Dined on 18 May 2019
Overall 5food 5service 5ambience 5

Just a wonderful experience, great welcoming staff and good food

RB
1 review
Dined on 14 May 2019
Overall 4food 3service 4ambience 3

We had a good pre-theatre meal at Caffe Concerto. Good size portions of tasty food. We returned a corked bottle of wine which the waiter dealt with without any quibble. Comfortable restaurant in good location.

MH
London
1 review
Dined on 3 May 2019
Overall 5food 4service 5ambience 5

Came here for lunch with a friend on a Friday lunchtime. Great interior, the staff are friendly and the service was really good. Enjoyed the food - there's a lot to choose from, and the prices are reasonable for that area of London. Thoroughly enjoyed it, so will have to visit again.

t
London
57 reviews
Dined on 30 April 2019
Overall 2food 2service 3ambience 2

Shared a fish platter to start, very greasy deep fried selection. I had risotto to follow, massive portion but very bland.

JM
London
5 reviews
Dined on 18 April 2019
Overall 5food 5service 5ambience 5

I go to Caffe Concerto quite a lot as it is always good value. The service is always pretty quick and the food is consistently good and very reasonably priced, which is why I am a returning customer!

SD
London
1 review
Dined on 23 March 2019
Overall 4food 4service 3ambience 4

An excellent alternative for afternoon tea with a friend when the more costly options are all booked up! Probably not for big groups as it’s very noisy (though my views are coloured by the cafe’s close proximity to the massive anti-Brexit ‘People’s Vote’ rally).

AB
London
16 reviews
Dined on 7 March 2019
Overall 5food 5service 5ambience 5

Lovely atmosphere. Excellent staff and great cakes..!!..

SA
London
1 review
Dined on 28 February 2019
Overall 4food 4service 4ambience 4

Always a pleasure, really good food and venue for a reasonable price.

RH
London
1 review
Dined on 25 February 2019
Overall 5food 5service 5ambience 5

Excellent customer service. The food is amazing. Excellent place to go for any occasion

OT
London
3 reviews
Dined on 17 February 2019
Overall 5food 5service 5ambience 5

Great dinner !

OT
London
3 reviews
Dined on 12 February 2019
Overall 5food 5service 5ambience 5

Nice dinner and lovely service . OUR server Ricardo make our experience realy great.

OT
London
2 reviews
Dined on 11 February 2019
Overall 5food 5service 5ambience 5

This guys are fantastic every time had a few meetings here and every time my guest are impressed.
Good food and great service.

OT
London
3 reviews
Dined on 3 February 2019
Overall 5food 5service 5ambience 5

Very nice restaurant had a business dinner the place looks really nice from the outside its even better inside great service food and atmosphere.

KA
1 review
Dined on 30 October 2018
Overall 3food 3service 2ambience 4

Despite booking a table online, when we arrived the manager said they didn't have the reservation. She said she wasn't bothered about seeing my confirmation but she had a free table anyway. They didn't bother to wipe it clean or equip it with utensils. We had to wait ages for our order to be taken. Once the food and wine arrived, it was tasty but slightly on the cool side as the plates were cold. We asked 3 times for some water for the table before it actually arrived. There didn't appear to be enough staff serving and the ones that were there were not very observant about their clientele. You virtually had to wave your arms to get attention. As a last resort we went up to the bar to request the water. It was a shame because the restaurant is a beautiful place with great music and ambience. We were meeting family for lunch after traveling from different parts of the country. I would like to recommend it again as my initial experience 2 years ago was a very good one.

MR
London
81 reviews
Dined on 22 September 2018
Overall 4food 4service 4ambience 4

Caffe Concerto, Whitehall was delightful. With its proximity to Trafalgar Square I was worried it could be a tourist trap but it most certainly wasn't. Yes there were tourists, but the food and price for a Whitehall location was very reasonable.
It was very busy when we arrived but quieter towards the back. Menu is nicely varied from afternoon tea, to cakes, to sandwiches to full hot meals. We ordered pizza and calzone and the staff were attentive and polite. Food was presented nicely and was very tasty.

AC
London
1 review
Dined on 30 August 2018
Overall 4food 4service 5ambience 4

Really good place to meet old school friends and catch up. Good choice of menu. Very friendly service, we asked to move to another table as the microphone with fairly loud music was overhead. It wasn't a problem and the music was turned off. No one minded how long we stayed and although very busy at the front, the back area was not busy, only another table with a family on the other side. We are going to book again when we meet in December. Very pleasant lunch.

AC
London
2 reviews
Dined on 23 August 2018
Overall 4food 4service 5ambience 4

Nice, friendly convenient place to meet. Good service, good choice of food and not overcrowded. Noise from Whitehall but much quieter in the rear area. Will certainly come again.

l
Philadelphia
90 reviews
Dined on 19 August 2018
Overall 5food 5service 2ambience 4

From the outside display window it would appear that this is exclusively a dessert cafe. There are a variety of whole cakes with some cut slices and many pastries. However in fact they have a full menu of many types of salads and omelette and Italian dishes as well as many other choices. The food was delicious and reasonable priced. However the servers were all non brits and language problems were annoying and resulted in very slow and poor service. Note that service charge is automatically added to your bill so you cannot adjust for poor service. Still I will return as it’s very convenient just off Trafalgar Square and open all day until late with an attractive atmosphere and seating.

HT
1 review
Dined on 9 August 2018
Overall 5food 4service 4ambience 5

We booked Afternoon Tea at the Grand Caffe Concerto on Whitehall, whilst we had a week long holiday in London for a treat on our first day. Suffice to say, we were not at all disappointed! The service was exceptional, staff could not do enough to help, confirming our tea and coffee selections and ensuring our orders and any allergies were discussed. All I can say, is the cakes and pastries, were scrumptious and the scones were as light as air! The surroundings also contribute to the atmosphere, very luxurious! Highly recommended.

CB
London
3 reviews
Dined on 29 July 2018
Overall 3food 4service 2ambience 4

Went here initially for lunch, had booked a 12pm table in advance and got there 10 mins early- told this to the lady that greeted us at the door however got no response apart from her walking away, followed warily and was seated. Not a great first impression. Having not visited a Caffè concerto before, we looked at the menu in front of us and ordered at almost 12pm. At no point were we told that if we waited a few minutes, the lunch menu would be given to us - Little bit annoyed about that. Overall our food was good and because we essentially ordered breakfast we had enough room for a gigantic piece of cake and a tiny pot of overpriced tea. A very nice place to look at however, with big chandeliers and plush teal seats.

RM
1 review
Dined on 25 April 2018
Overall 3food 3service 4ambience 2

Disappointing all round.
Salmon overcooked & potatoes almost cold.

SB
1 review
Dined on 23 March 2018
Overall 3food 2service 2ambience 2

Booked a table but when we arrived were told they don't take bookings. Luckily because it was early there was room for us. Service was slow and the lobster I ordered was overcooked. Wasn't worth mentioning at the time as it was still edible. Wine was nice and so was dessert. Ok place for casual dining but maybe there is a better chef at one of the many outlets in London

C
1 review
Dined on 21 March 2018
Overall 4food 5service 3ambience 5

The food and location excellent
The service overall good except the main arrived at about the same time as the starter
Overall However a lovely experience.
Repeat customer x 8 ( live in Herefordshire)

RC
New York Area
8 reviews
Dined on 11 March 2018
Overall 1food 1service 1ambience 1

I booked this restaurant to 10pm this Sunday here at opentable.
I arrived the restaurant at 9:40 and at the front door the waiter came quickly to say we are closed even if it says opened until 11pm at the glass door.
After checking my reservation I saw that I booked to this specific restaurant at 10pm properly.
Tried to talk to the same waiter again and he said, no we are closed and we close earlier on Sunday.
So why the restaurant accepts reservation for a time that it’s closed?
Why it says open at the front door if it’s closed?
The waiter didn’t even tried to listen what I told.
He wasn’t rude but just said, it’s closed, it’s closed, it’s closed.
This restaurant should organize it’s time for this not to happen, including what is at the door.
Also the bare minimum I was expecting from the waiter is to say i’m sorry for the inconvenient. But no. Didn’t even show any expression.
Best part is that because of the episode we just crossed the street and found another restaurant that had the best food I tried in London so far. Thanks.

FH
1 review
Dined on 27 February 2018
Overall 5food 5service 5ambience 5

Love Caffe Concerto! They have the most delicious food, tasty cakes and gorgeous Afternoon Teas. Their hot chocolate is to die for too! Perfect for all occasions.

LM
London
1 review
Dined on 14 February 2018
Overall 2food 2service 3ambience 1

Rather strange place..nice decor and interier ,but food i not the best and overpriced.

Service had an attitude of ‘i am doing you a favour ‘

Strange customers, bizzarly dressed. Place has a nice interior,however customers are dressed inappropriately,which really makes a negative atmosphere.

Probably good for cakes and coffees/gelato
But defenitely not for a dinner.


3/10 Overall

DJ
London
1 review
Dined on 9 February 2018
Overall 5food 5service 5ambience 5

We found cafe concerto by chance on a day trip to London with our 7year old granddaughter last year. The atmosphere and the food was great and the staff made a fuss of her which was great.
Our recent return visit was to celebrate the birthdays of my lovely sister and her husband who both reached a significant age this month.
Lovely lunch and coffees on the house
Thank you very much

OT
London
1 review
Dined on 9 November 2017
Overall 3food 4service 2ambience 3

Good food, good prices, nice place - but once the main course was delivered, the service was poor. We waited a LONG time (20-30 minutes) after finishing our main course for the plates to be taken away - had to attract attention and ask. Then waited a LONG time for dessert card - had to attract attention and ask. Pity really, because there were enough staff, and the place wasn't particularly busy.

OT
London
1 review
Dined on 4 November 2017
Overall 4food 4service 4ambience 4

Perfect setting for a girls get-together lunch in central London. Quiet table, good service, lovely food and gorgeous decor. Will return for Afternoon Tea which looked amazing. Would advise pre-booking a table.

T
SW Indiana
1 review
Dined on 21 July 2017
Overall 2food 2service 1ambience 2

Worst restaurNt we went to in Europe. Horrendous service. The women servers are unbelievably rude and the men are head in the clouds and forget everything. Our servers would forget half our order and then act like it was such a burden when we asked for it. We heard all their drama, yelling at each other, being condescending to other customers. We went a few times hoping it would get better and it was almost comical how terrible the service is. Extremely over priced and the food is mediocre at best.

V
London
1 review
Dined on 10 July 2017
Overall 2food 4service 2ambience 4

Although I booked a table online when we arrived there I noticed that our table wasn't set up as I asked. They didn't even know that the dinner was for my birthday and that I asked for a cake. I had to buy any of the cake was left. Bad organisation, I think.

E
London
1 review
Dined on 23 January 2017
Overall 3food 4service 3ambience 5

It is a beautiful restaurant! The food was delicious, but the plating wasn't very aesthetic and in some cases a bit sloppy.
My primary complaint is that the prices listed online are different from those listed in the menu--every dish was about £5 more than we were expecting.

MP
London
2 reviews
Dined on 7 January 2017
Overall 2food 2service 1ambience 1

Terrible service. Rude staff. No ambience. Such a shame for a place that looks so nice to be let down by the people who work there. Not an enjoyable dining experience.

EE
London
2 reviews
Dined on 26 October 2016
Overall 4food 4service 4ambience 5

Really good restaurant and plenty of seating space.

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