I visited this restaurant with my mum and two daughters the service was poor our plates were not cleared until we asked for them to be cleared. We felt that the waitress was avoiding us. The food was good and the setting was nice but would not recommend due to their lack of hospitality towards us.
Booked a table via open table and got refused at the Restaurant. Absolutely poor service by the young boy and lady at the restaurant. I booked a table at 9:15pm via opentable for 6 people including my 1 month old nephew, we got to the restaurant and was told the last order was at 9pm even though tables can be booked all the way till 10pm on the app. The young boy just came across like he needed to go home early and wasn’t accepting any other customers and was actually being very rude and aggressive. He told us that there was no manager to speak to so I could inform them that they’re advertising times that aren’t realistic. He told me that the manager was his dad and there was nobody to speak to.
I would hesitate to return here again due to the bad experience and ruined a nice family dinner out!
Highly recommended, good quality Turkish cuisine.
This restaurant was so much better than expected. The food was amazing and the service was great ! The food looks and tastes so much better than the pictures ! We were going before an event and everything was perfectly timed. Best Turkish restaurant I have been too ! No complaints and would 100% recommend for any occasion !
Honestly, don't read reviews just try it and you won't be disappointed.
A superb experience, great food very well presented and excellent service, thank you Mia, we will return.
Really lovely food, beautifully presented, portions a good size...not overwhelming.
We had a great evening out. Staff were helpful and friendly. I loved the selection of meze .
Very good in every sense, good, friendly service, thought the food was great, for the offering would definitely recommend
Restaurant interior lovely and staff very friendly. Plenty of choice on the menu not overly keen on my main course choice but the rest of my party we’re happy with their options. Not very busy for a Friday evening so not much atmosphere. Also card machine not working so had to find a cash point machine lucky one not far away.
Don’t think I would go back again.
We have eaten at quite a few Turkish restraunts and this is far the best one the food was delicious and the calamari was amazing will definitely be visiting again when we are next in Birmingham
Send visit even better than the first
Excellent meal, very tasty ad great service. Good value for money.
Very nice food and service will come again.
Great food. Slow service
Our 2nd visit. 1st visit was fantastic a couple of months ago, but this last visit wasn't as polished as our 1st visit for some reason. The breads were a bit over done, and overall it just wasn't quite as tasty as before and we ordered pretty much the same as our 1st visit!
We will go back, hopefully it was a one off glitch.
Valentine's day was a fixed 3 course menu, so limited options of starters mains and desserts, compared to their normal al a carte menu. We wanted to take our time, but as soon as we sat down we kept getting asked what we want for food. Felt very rushed, to order, and eat, which was not enjoyable considering the restaurant wasn't even full and people were not waiting for tables. Portions were generous, but chicken shish main was dry as it lacked any sauce. Desserts were probably the best, turkish rice pudding and baklava you can't go wrong. Waitress was very nice and polite, but just rushed us along the whole evening.
Cappadocia provided a lovely family atmosphere and the food was great! Portion sizes were generous and the staff were very friendly. All round great experience!
Music bit loud in corner
A very friendly waitress served us delicious food and really good prices. The place was clean and tidy and our food was served quickly - with generous portions. Couldn’t ask for more!
The management was very rude they was in a hurry to close on New Years I will never go back to this restaurant the way we was treated was appalling
Great food, service and general atmosphere. Loved the free dips and bread plus the Turkish delights received at the end - very nice touch. Portion sizes were good, not too big or small. Excellent place for a date and good value for money.
Lovely place for food and drink staff very pleasant and helpful
Food 100% would definitely eat here again
Lovely food but the portions are not themselves proportionate to the price.
All the waitresses were fabulous above all expectations
Delicious food. Lovely environment and quality portions.
Very friendly staff, great variety, food tasted great. Would highly recommend
Best food we've eaten in Birmingham so far. Excellent dishes, big portions, friendly service and great atmosphere. What more could you ask for? Totally recommend and will be coming back very soon.
Fantastic food, great service and a really nice atmosphere! Was busy when we went on a Friday evening but the service was really good and attentive. The food it’s self was great and flavoursome. Second time I have been and will certainly be going back again (in fact have booked to take some work colleagues this week)
Cappadocia Restaurant is located under 200 yards away from Jewellery Quarter Train/Metro station, with plenty of parking spaces nearby.
Both the Baba Ghanoush and the shared platter were delicious and tasted fresh. The rice served with the grill was exceptional.
It would be useful to know in advance that it closes in between 2215 to 2230hrs, instead of 2300hrs as advertised, therefore, perhaps the restaurant could consider to take the last booking at 2130hrs, instead of 2145hrs. Although, the restaurant did phone on the day to remind the customer ab It the times.
It would help also if customers were informed that it accepts cash only which, was not a problem because, there are plenty of cash machines next to the restaurant.
There was a 30-min wait between the starters and the mains. However, despite the glitches, I would still like to recommend this restaurant. Thanks.
Great meal, excellent authentic varied menu at good price. Good service from attentive and friendly staff. Would highly recommend.
This is the third time we have eaten here after being recommended to us. We have always been really happy with the food service and value for money. Food is very well prepared and presented. I am vegetarian and there is a decent selection on the menu. Further the drinks are reasonably priced.
Beautiful food, large portions, good prices and good service. Will definitely go back.
First visit & will definitely be returning.
Excellent food and service was made feel really welcome and nothing was too much trouble. A must try.
Really good restaurant , very welcoming friendly and kind staff . Wonderful food . Highly reccomend .
Service was a little average and from what I could see around food storage and preparation It could do with some improvement. Food decent, particularly for the relatively low cost.
Excellent food excellent service thank you for a great meal out .
Great Food & Service.
Never fails to impress. Been many times with friends and family - food to suit all types including fussy vegetarian wife !
This was the second visit after it being recommended to us. The food is freshly prepared and cooked . Service is friendly and efficient. I am vegetarian and there is a good choice for me . My wife and friends are not and they really enjoyed the meats. Will go again.