Carluccio's - Bristol, Cribbs Causeway

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1. L

   Lindylou

   Bristol

   1 review

   3.0

   1 review

   Dined 2 days ago

   overall3food3service3ambience4

   As this restaurant is so good for those needing to be sure that foods are gluten free for medical reasons, this is our go to place when at Cribbs. Despite being very short of servers, they were absolutely super and when one of our dishes came back without the gluten free sticker this was immediately checked by the manager despite having seen it prepared in the gluten free area. We also received a discounted meal for one of the ingredients which we thought was not up to par as far too fatty. Side salads were especially fantastic!

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2. OT

   OpenTable Diner

   Bristol

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience4

   Service with a smile, quick ordering and lovely food.

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3. JK

   JuliaK

   1 review

   4.0

   1 review

   Dined 6 days ago

   overall4food4service5ambience4

   Carluccio’s is one of my favourite places to eat but as so many have closed it was great to come across one at Cribbs Causeway in Bristol. It’s situated inside the shopping mall so potentially noisy but we sat just inside the covered area and not within the huge open area surrounded by other eateries. It was busy as we had booked for 1pm and staff were very busy but the service was friendly and efficient. I also noted one of the waitresses being particularly kind to an elderly lady. The food was good we all had starters; thick mushroom soup and chicken pate (my favourite) Two different chicken dishes were consumed and enjoyed and a nice buttery veggie pasta. Chocolate bread and butter pudding as a dessert was shared between two! If you love a good ‘flat white’ you will find one here.

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4. NC

   NatashaC

   Bristol

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   Service was amazing, food was served quickly and tasted lovely

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5. RD

   RuthD

   1 review

   3.0

   1 review

   Dined on 7 May 2022

   overall3food2service4ambience3

   We booked late in the day, the service was ok only 2 staff there, however my husband ordered the steak & lamb rump but they had neither he then had the chicken escalope which he said was ok ish I ordered the seafood linguine and the squid was over cooked

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6. SL

   SophieL

   1 review

   1.0

   1 review

   Dined on 2 May 2022

   overall1food1service1ambience1

   Would never return. Waitresses arguing with management team in front of customers, the whole place felt chaotic with how it was being ran. Our starter (which looked nothing like the pictures) arrived before our drinks. I had to ask a few times for cutlery for the starter. The mains were so over cooked, my chicken was so bland and the broccoli tasted of fish. Extremely disappointed with my main as it was essentially a big piece of fried chicken with a wilted rocket salad and a halved tomato. My mums salad looked like it had been thrown together without any care and the tuna was so over cooked it was like rubber. We yet again had to ask for cutlery for our mains. The whole meal and restaurant felt like a shambles which was a shame as I was a member of the team who opened up one of the first Carluccio’s restaurant in the south west. Such a shame to see how much it has gone downhill in food and service quality. It felt like no one cared.

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7. MM

   MrsM

   Bristol

   1 review

   3.0

   1 review

   Dined on 26 April 2022

   overall3food2service3ambience3

   Disappointed with the food. Not much flavour to our main dishes. The starter was nice.

   Report
8. JJ

   JacJ

   Bath

   6 reviews

   5.0

   6 reviews

   Dined on 23 April 2022

   overall5food5service5ambience5

   Excellent service and food from great people - deserve tips! Buzzing and very busy, but still fantastic service.

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9. CP

   CarolineP

   Bristol

   10 reviews

   5.0

   10 reviews

   Dined on 23 April 2022

   overall5food5service5ambience5

   Very nice menu and great friendly and attentive service.

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10. S

    Skippy

    London

    2 reviews

    4.0

    2 reviews

    Dined on 20 April 2022

    overall4food4service4ambience4

    I’m a fan of Italian food so I often eat at Carluccio’s in the Mall, at Cribbs Causeway, whether it’s a late breakfast or a lunch. I always find the staff very attentive and pleasant. The food is good, authentic and fresh. I would recommend it.

    Report
11. GH

    GeoffH

    Gloucestershire

    1 review

    4.0

    1 review

    Dined on 19 April 2022

    overall4food4service4ambience4

    Good food and service. Only downside was the price of the wine

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12. S

    Swimming

    Bath

    1 review

    4.0

    1 review

    Dined on 13 April 2022

    overall4food4service5ambience3

    Our first visit to Carlucio's for some time but just as enjoyable as ever. Nice food at a reasonable price with a good selection on offer. Disappointed that they only had bottled Peroni, however we look forward to a return soon.

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13. K

    Karen

    Bristol

    2 reviews

    1.0

    2 reviews

    Dined on 8 April 2022

    overall1food1service3ambience2

    I have frequently eat at Carl Luccios Cribbs Causeway but it has increasingly disappointed me recently. Yesterday I had to send back my lasagne as it was only luke warm and by the time the replacement arrived my friends had finished their meal. The replacement lasagne was not much better. I will not be eating there again unless there is a great improvement. Perhaps a voucher might encourage me to try again.

    Report
14. ZA

    ZoeA

    1 review

    2.0

    1 review

    Dined on 5 April 2022

    overall2food1service5ambience1

    The food was actually very bad, and we felt to bad for the lad serving us to complain, this place needs some work

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15. KW

    KirkW

    Bristol

    1 review

    2.0

    1 review

    Dined on 27 March 2022

    overall2food2service1ambience2

    Really poor service. 20 minute between first person getting main and me getting main.. clearly I am the Mother and on Mother's Day this was bad manners. No mustard for steak!!!! Why?? Expensive and won't be returning

    Report
16. L

    Lucy

    Bristol

    2 reviews

    1.0

    2 reviews

    Dined on 27 March 2022

    overall1food1service1ambience1

    Booked for Mother’s Day, nothing on website to stay it was a 3 course limited menu. Arrived to be given this one menu !!! We did not want 3 courses and were told that was all that available. Very poor so we left !!

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17. SJ

    SamJ

    Bristol

    1 review

    4.0

    1 review

    Dined on 27 March 2022

    overall4food5service3ambience5

    Food was excellent. Would highly recommend. Definitely going to revisit.

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18. AJ

    AngelaJ

    Gloucestershire

    1 review

    3.0

    1 review

    Dined on 26 March 2022

    overall3food3service2ambience3

    Very slow service and the food when it finally arrived was not great. They seemed very understaffed

    Report
19. JJ

    JacJ

    Bath

    7 reviews

    5.0

    7 reviews

    Dined on 25 March 2022

    overall5food5service5ambience5

    Frequent visitor - lovely team and the food was great. Nice selection of cocktails and the peach juice was amazing.

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20. KM

    KandMP

    Bath

    1 review

    4.0

    1 review

    Dined on 11 March 2022

    overall4food5service5ambience4

    We like to sit at our favourite table , away from the cacophonous reverberations of the Mall! Renato & Salvatore make that possible when they can - thanks Good food and drinks variation - well prepared and well presented. Generally attentive whilst non-invasive table service (thanks Sophie!) Please don't ever close !!! It's disappointing enough to have lost the Bristol and Bath restaurants.

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21. HC

    HelenC

    Gloucestershire

    1 review

    4.0

    1 review

    Dined on 7 March 2022

    overall4food5service4ambience4

    Really enjoyed our lunch however we had to ask for the set menu. We’re told that it is not offered but customers gad to ask for it??? A bit strange especially as last time I visited I was given it along with the a la carte menu. Anyway having asked we were given it and proceeded to order from it, which was good value compared to same items on the a la carte.

    Report
22. PS

    PeterS

    Bristol

    1 review

    4.0

    1 review

    Dined on 1 March 2022

    overall4food4service4ambience4

    We visit regularly because we love Carluccio and look forward to his Seafood Linguine which is really good. Importantly, it is reliably good. Wine is reasonable, good value and either good or really good - never poor.

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23. PD

    PatriciaD

    Bristol

    1 review

    5.0

    1 review

    Dined on 28 February 2022

    overall5food5service5ambience5

    The lunch menu is extremely good value. The quality of food is excellent. Service friendly and efficient. Really recommend the Cribbs Causeway, Bristol venue.

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24. DH

    DavidH

    London

    1 review

    4.0

    1 review

    Dined on 25 February 2022

    overall4food4service4ambience3

    Service was delayed because the mall head been cleared because of a security incident. Recovered well

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25. AD

    AndrewD

    London

    1 review

    4.0

    1 review

    Dined on 25 February 2022

    overall4food3service5ambience5

    Lovely restaurant and really helpful staff. Only criticism is the food could have been a bit hotter.

    Report
26. JT

    JonTotender

    Bristol

    2 reviews

    3.0

    2 reviews

    Dined on 14 February 2022

    overall3food3service4ambience4

    Food was short of ok, my wife had Risotto which was under cooked, we felt the portion size was on the small side .

    Report
27. M

    Mandy

    1 review

    4.0

    1 review

    Dined on 13 February 2022

    overall4food4service4ambience4

    Lovely meal with good service made it an enjoyable experience

    Report
28. RC

    RichardC

    1 review

    4.0

    1 review

    Dined on 9 February 2022

    overall4food4service4ambience4

    W e had great food great service all at a good price. Value for money.

    Report
29. RG

    RachaelG

    South Wales

    2 reviews

    5.0

    2 reviews

    Dined on 7 February 2022

    overall5food5service5ambience5

    I had an amazing birthday meal at Carluccio’s. Service was outstanding, and felt very welcome. Didn’t have to wait long periods of time for mine and my mothers food to be served which was excellent! Would definitely go or recommend this restaurant again to anyone! 😊

    Report
30. KP

    KhaboP

    Bristol

    1 review

    4.0

    1 review

    Dined on 5 February 2022

    overall4food4service5ambience5

    I took my South Korean friends & they truly enjoyed their meal. We shall be back.

    Report
31. B

    Bristolbaz

    Bristol

    8 reviews

    5.0

    8 reviews

    Dined on 29 January 2022

    overall5food5service5ambience3

    Brunch was very good. Slightly on pricy side but very good.

    Report
32. JP

    JeffP

    Bristol

    2 reviews

    1.0

    2 reviews

    Dined on 27 January 2022

    overall1food1service2ambience1

    Please see Tripadvisor review Summary - steak “pink” was brown over well done and chewy - mustard? Waitress don’t have or serve mustard here - bruschetta overflowing with tomatoes — mixed salad for chicken was green rocket - Fevertree tonic was Franklins - presentation very sloppy

    Report
33. JH

    JamesH

    1 review

    2.0

    1 review

    Dined on 22 January 2022

    overall2food1service4ambience4

    Such a shame that this once wonderful chain restaurant offered a real taste of italy. But unfortunately the quality of produce and cooking continues to decline now to a point that the food is very poor. That is the last time I will be frequenting these once great restaurants.

    Report
34. T

    Tammy

    1 review

    2.0

    1 review

    Dined on 21 January 2022

    overall2food2service3ambience2

    I made an online booking but needed to change time which was easy to do. Food was alright, not that special. Not that many vegetarian options for myself. Potatoes ordered we’re lukewarm, not hot as they should be. Ordered off the set menu and price at the end had not been deducted so had to ask for this to be done.

    Report
35. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on 18 January 2022

    overall3food3service3ambience2

    Not Carluccios fault but the whole seating area within the mall was freezing cold. The breakfast was fine but got cold quickly due to the situation. The service was ok but nothing special and the food was ok but portions very small.

    Report
36. VU

    VickiU

    Bath

    1 review

    5.0

    1 review

    Dined on 16 January 2022

    overall5food5service5ambience5

    Met with friends for breakfast. Good menu choice. Good service

    Report
37. EH

    EzraH

    Birmingham

    1 review

    1.0

    1 review

    Dined on 15 January 2022

    overall1food1service3ambience1

    Food was Luke warm. Had to wait ages for food. A lot of food wasn’t available. Poor value for money.

    Report
38. PH

    PaulH

    Devon

    2 reviews

    4.0

    2 reviews

    Dined on 12 January 2022

    overall4food4service4ambience4

    Although in the middle of Cribbs Causway Mall a good vibe and good food. Perfect place to lunch in the middle of a shopping day

    Report
39. AS

    AnthonyS

    Las Vegas

    2 reviews

    4.0

    2 reviews

    Dined on 4 January 2022

    overall4food4service3ambience4

    Food excellent as always, quite busy. Service rather slow. The restaurant felt cold, maybe because temperature was cold out the Mall.

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40. JG

    JohnG

    Bristol

    11 reviews

    5.0

    11 reviews

    Dined on 30 December 2021

    overall5food5service5ambience5

    Although their website still states that they opened at 9am between Christmas & New Year - and the booking system allowed us to book a table for 9am - we arrived to find that for these few days they have decided to open at 9:30am!! However - thanks to the iniative and professionalism of the manager (I think he was manager), this was all resolved; when he heard we had booked online for 9am, he somply opened up early - at about 9:10am. Breakfast was excellent, as was the service all round. So good to see this kind of initiative, as it truly is a rarity.

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