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Carluccio's - Bristol, Cribbs Causeway

3.5
3.5
134 Reviews
£26 to £40
Italian
Welcome to Carluccio’s Italian restaurant in the Mall at Cribbs Causeway, Bristol. Therefore, why not try out our authentic Italian dishes after a day spent shopping.

We’re open for breakfast, lunch and dinner Monday to Sunday, offering a broad range of classic Italian food. Furthermore, we cater for vegetarians and those who are following a gluten free diet.

Make a booking

2 people

22:30


Booked 3 times today

Order delivery or takeout

Options

  • Logo image for Deliveroo

Additional information

What 134 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.5
3.5 based on recent ratings
  • 3.4Food
  • 3.7Service
  • 3.4Ambience
  • 3.3Value

NoiseModerate

Loved For

  • Bristol

    Healthy

  • Bristol

    Lunch

  • Bristol

    Healthy

  • Bristol

    Lunch

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Filters

  1. W

    Wendy21

    Bath

    2 reviews

    1.0

    2 reviews

    Dined on 25 June 2022

    overall1food1service1ambience1
    Food wasn’t great, male staff not very friendly. Table wasn’t clean so would not be eating here again!
  2. CC

    CarolyneC

    1 review

    4.0

    1 review

    Dined on 25 June 2022

    overall4food4service5ambience4
    Good lunch stop in a busy shopping mall. Food and service was good though staff appeared to be rushing. Food and drinks arrived promptly, second round of drinks not so. Guess like everywhere they are short staffed. Our waitress was very efficient and friendly. Booking advisable.
  3. VU

    VickiU

    Bath

    3 reviews

    5.0

    3 reviews

    Dined on 12 June 2022

    overall5food5service5ambience5
    Good service. We enjoyed a Magnifico breakfast. Traditional cooked breakfast with a glass of fresh juice and a hot drink. Good value
  4. K

    Karen

    Bristol

    4 reviews

    3.0

    4 reviews

    Dined on 10 June 2022

    overall3food3service4ambience3
    At least the meal was better than last time, but I did choose a salad and you can hardly go wrong with that!
  5. L

    Ladywholunches

    Bristol

    2 reviews

    5.0

    2 reviews

    Dined on 9 June 2022

    overall5food5service5ambience5
    Always happy to dine her with a friend (s) Lady who lunches!
  6. PL

    PhilL

    Liverpool

    4 reviews

    1.0

    4 reviews

    Dined on 7 June 2022

    overall1food1service1ambience1
    I have written direct to carluccios but have not had a reply. I arrived at the restaurant at the time of my booking and was advised by the staff that the kitchen was closed. I ended up going to Nandos.
  7. LG

    LouiseG

    1 review

    4.0

    1 review

    Dined on 2 June 2022

    overall4food5service3ambience4
    Lovely food but took far too long to come. Need more chefs.
  8. A

    Anna

    1 review

    3.0

    1 review

    Dined on 1 June 2022

    overall3food2service3ambience3
    Food was incorrect when it came. Had to be sent back and by the time it had arrived everyone else had finished their main course. Steak was tough and chewy, not cooked pink as stated one bit! But to avoid waiting or prolonging things any more some of the steak was eaten. When manager was told steak was unsatisfactory and pasta dish was very late, he said best he could do was 10% off of bill and free coffee. Even though a waitress had already told us we could have free deserts (not what was on offer). So think she got things a little confused! Convo with manager resulted in him explaining that because some steak was eaten, he could not offer anything else! Albeit there was obviously some miscommunication between him and the waitress in regards to what discount or compensation we could have. Very disappointing experience. Expensive and poor quality food. Mega miscommunication from staff - disorganised! Late and missing ingredients that we had paid extra for! Cocky and arrogant manager who was preparing himself for a fight when approaching our table - unprofessional and was smirking about the situation! Rude and obnoxious.
  9. SF

    SianF

    Bristol

    3 reviews

    2.0

    3 reviews

    Dined on 31 May 2022

    overall2food2service4ambience2
    The restaurant is a bit tired and in need of refurbishment. The food was fairly good but very small portions. The staff were lovely - I’m not sure I would rush back.
  10. JM

    JulieM

    London

    1 review

    5.0

    1 review

    Dined on 28 May 2022

    overall5food5service5ambience5
    A great lunch, delicious food, friendly waitress who gave prompt & efficient service.
  11. PK

    PeterK

    London

    1 review

    1.0

    1 review

    Dined on 28 May 2022

    overall1food1service1ambience1
    Terrible service being brought wrong dishes and waiting staff arguing infront of guests. Dirty cups and milk jugs and teapot with cracks. Eggs were over cooked with hard yolks. Asked twice for bill
  12. D

    Darrenp

    Bristol

    1 review

    2.0

    1 review

    Dined on 27 May 2022

    overall2food1service3ambience2
    Small portions and very overpriced for what you get!!
  13. PD

    PatriciaD

    Bristol

    1 review

    5.0

    1 review

    Dined on 27 May 2022

    overall5food5service5ambience5
    Love this restaurant. Staff friendly and efficient. Well managed. The food is excellent. The lunch menu is excellent value for money. Though in a busy part of the shopping centre it is peaceful. No one rushes you.
  14. SF

    SusanF

    London

    3 reviews

    2.0

    3 reviews

    Dined on 20 May 2022

    overall2food2service2ambience2
    We waited nearly 50 minutes for our meal. Food was very average.
  15. L

    Lindylou

    Bristol

    1 review

    3.0

    1 review

    Dined on 20 May 2022

    overall3food3service3ambience4
    As this restaurant is so good for those needing to be sure that foods are gluten free for medical reasons, this is our go to place when at Cribbs. Despite being very short of servers, they were absolutely super and when one of our dishes came back without the gluten free sticker this was immediately checked by the manager despite having seen it prepared in the gluten free area. We also received a discounted meal for one of the ingredients which we thought was not up to par as far too fatty. Side salads were especially fantastic!
  16. OT

    OpenTable Diner

    Bristol

    1 review

    5.0

    1 review

    Dined on 18 May 2022

    overall5food5service5ambience4
    Service with a smile, quick ordering and lovely food.
  17. JK

    JuliaK

    1 review

    4.0

    1 review

    Dined on 16 May 2022

    overall4food4service5ambience4
    Carluccio’s is one of my favourite places to eat but as so many have closed it was great to come across one at Cribbs Causeway in Bristol. It’s situated inside the shopping mall so potentially noisy but we sat just inside the covered area and not within the huge open area surrounded by other eateries. It was busy as we had booked for 1pm and staff were very busy but the service was friendly and efficient. I also noted one of the waitresses being particularly kind to an elderly lady. The food was good we all had starters; thick mushroom soup and chicken pate (my favourite) Two different chicken dishes were consumed and enjoyed and a nice buttery veggie pasta. Chocolate bread and butter pudding as a dessert was shared between two! If you love a good ‘flat white’ you will find one here.
  18. NC

    NatashaC

    Bristol

    1 review

    5.0

    1 review

    Dined on 14 May 2022

    overall5food5service5ambience5
    Service was amazing, food was served quickly and tasted lovely
  19. RD

    RuthD

    1 review

    3.0

    1 review

    Dined on 7 May 2022

    overall3food2service4ambience3
    We booked late in the day, the service was ok only 2 staff there, however my husband ordered the steak & lamb rump but they had neither he then had the chicken escalope which he said was ok ish I ordered the seafood linguine and the squid was over cooked
  20. SL

    SophieL

    1 review

    1.0

    1 review

    Dined on 2 May 2022

    overall1food1service1ambience1
    Would never return. Waitresses arguing with management team in front of customers, the whole place felt chaotic with how it was being ran. Our starter (which looked nothing like the pictures) arrived before our drinks. I had to ask a few times for cutlery for the starter. The mains were so over cooked, my chicken was so bland and the broccoli tasted of fish. Extremely disappointed with my main as it was essentially a big piece of fried chicken with a wilted rocket salad and a halved tomato. My mums salad looked like it had been thrown together without any care and the tuna was so over cooked it was like rubber. We yet again had to ask for cutlery for our mains. The whole meal and restaurant felt like a shambles which was a shame as I was a member of the team who opened up one of the first Carluccio’s restaurant in the south west. Such a shame to see how much it has gone downhill in food and service quality. It felt like no one cared.
  21. MM

    MrsM

    Bristol

    1 review

    3.0

    1 review

    Dined on 26 April 2022

    overall3food2service3ambience3
    Disappointed with the food. Not much flavour to our main dishes. The starter was nice.
  22. JJ

    JacJ

    Bath

    6 reviews

    5.0

    6 reviews

    Dined on 23 April 2022

    overall5food5service5ambience5
    Excellent service and food from great people - deserve tips! Buzzing and very busy, but still fantastic service.
  23. CP

    CarolineP

    Bristol

    12 reviews

    5.0

    12 reviews

    Dined on 23 April 2022

    overall5food5service5ambience5
    Very nice menu and great friendly and attentive service.
  24. S

    Skippy

    London

    2 reviews

    4.0

    2 reviews

    Dined on 20 April 2022

    overall4food4service4ambience4
    I’m a fan of Italian food so I often eat at Carluccio’s in the Mall, at Cribbs Causeway, whether it’s a late breakfast or a lunch. I always find the staff very attentive and pleasant. The food is good, authentic and fresh. I would recommend it.
  25. GH

    GeoffH

    Gloucestershire

    1 review

    4.0

    1 review

    Dined on 19 April 2022

    overall4food4service4ambience4
    Good food and service. Only downside was the price of the wine
  26. S

    Swimming

    Bath

    1 review

    4.0

    1 review

    Dined on 13 April 2022

    overall4food4service5ambience3
    Our first visit to Carlucio's for some time but just as enjoyable as ever. Nice food at a reasonable price with a good selection on offer. Disappointed that they only had bottled Peroni, however we look forward to a return soon.
  27. K

    Karen

    Bristol

    4 reviews

    1.0

    4 reviews

    Dined on 8 April 2022

    overall1food1service3ambience2
    I have frequently eat at Carl Luccios Cribbs Causeway but it has increasingly disappointed me recently. Yesterday I had to send back my lasagne as it was only luke warm and by the time the replacement arrived my friends had finished their meal. The replacement lasagne was not much better. I will not be eating there again unless there is a great improvement. Perhaps a voucher might encourage me to try again.
  28. ZA

    ZoeA

    1 review

    2.0

    1 review

    Dined on 5 April 2022

    overall2food1service5ambience1
    The food was actually very bad, and we felt to bad for the lad serving us to complain, this place needs some work
  29. KW

    KirkW

    Bristol

    1 review

    2.0

    1 review

    Dined on 27 March 2022

    overall2food2service1ambience2
    Really poor service. 20 minute between first person getting main and me getting main.. clearly I am the Mother and on Mother's Day this was bad manners. No mustard for steak!!!! Why?? Expensive and won't be returning
  30. L

    Lucy

    Bristol

    2 reviews

    1.0

    2 reviews

    Dined on 27 March 2022

    overall1food1service1ambience1
    Booked for Mother’s Day, nothing on website to stay it was a 3 course limited menu. Arrived to be given this one menu !!! We did not want 3 courses and were told that was all that available. Very poor so we left !!
  31. SJ

    SamJ

    Bristol

    1 review

    4.0

    1 review

    Dined on 27 March 2022

    overall4food5service3ambience5
    Food was excellent. Would highly recommend. Definitely going to revisit.
  32. AJ

    AngelaJ

    Gloucestershire

    1 review

    3.0

    1 review

    Dined on 26 March 2022

    overall3food3service2ambience3
    Very slow service and the food when it finally arrived was not great. They seemed very understaffed
  33. JJ

    JacJ

    Bath

    7 reviews

    5.0

    7 reviews

    Dined on 25 March 2022

    overall5food5service5ambience5
    Frequent visitor - lovely team and the food was great. Nice selection of cocktails and the peach juice was amazing.
  34. KM

    KandMP

    Bath

    1 review

    4.0

    1 review

    Dined on 11 March 2022

    overall4food5service5ambience4
    We like to sit at our favourite table , away from the cacophonous reverberations of the Mall! Renato & Salvatore make that possible when they can - thanks Good food and drinks variation - well prepared and well presented. Generally attentive whilst non-invasive table service (thanks Sophie!) Please don't ever close !!! It's disappointing enough to have lost the Bristol and Bath restaurants.
  35. HC

    HelenC

    Gloucestershire

    1 review

    4.0

    1 review

    Dined on 7 March 2022

    overall4food5service4ambience4
    Really enjoyed our lunch however we had to ask for the set menu. We’re told that it is not offered but customers gad to ask for it??? A bit strange especially as last time I visited I was given it along with the a la carte menu. Anyway having asked we were given it and proceeded to order from it, which was good value compared to same items on the a la carte.
  36. PS

    PeterS

    Bristol

    1 review

    4.0

    1 review

    Dined on 1 March 2022

    overall4food4service4ambience4
    We visit regularly because we love Carluccio and look forward to his Seafood Linguine which is really good. Importantly, it is reliably good. Wine is reasonable, good value and either good or really good - never poor.
  37. PD

    PatriciaD

    Bristol

    2 reviews

    5.0

    2 reviews

    Dined on 28 February 2022

    overall5food5service5ambience5
    The lunch menu is extremely good value. The quality of food is excellent. Service friendly and efficient. Really recommend the Cribbs Causeway, Bristol venue.
  38. DH

    DavidH

    London

    1 review

    4.0

    1 review

    Dined on 25 February 2022

    overall4food4service4ambience3
    Service was delayed because the mall head been cleared because of a security incident. Recovered well
  39. AD

    AndrewD

    London

    1 review

    4.0

    1 review

    Dined on 25 February 2022

    overall4food3service5ambience5
    Lovely restaurant and really helpful staff. Only criticism is the food could have been a bit hotter.
  40. JT

    JonTotender

    Bristol

    2 reviews

    3.0

    2 reviews

    Dined on 14 February 2022

    overall3food3service4ambience4
    Food was short of ok, my wife had Risotto which was under cooked, we felt the portion size was on the small side .

FAQs

Carluccio's - Bristol, Cribbs Causeway does offer delivery in partnership with Deliveroo.

Carluccio's - Bristol, Cribbs Causeway is rated 3.5 stars by 134 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

22:30


Booked 3 times today

Order delivery or takeout

Options

  • Logo image for Deliveroo
Google Map for Carluccio's - Bristol, Cribbs Causeway

The Mall, Cribbs Causeway Bristol, Gloucestershire BS34 5DG

Additional information

  • Area

    Bristol

  • Hours of Operation

    Mon–Sat 09:00–20:00 Sun 10:00–17:00

  • Cuisines

    Italian, Breakfast, Afternoon Tea

  • Dining style

    Casual Dining

  • Dress Code

    Casual Dress

  • Parking Details

    None

  • Payment Options

    MasterCard, Visa

  • Additional

    Beer, Cafe, Wine

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