Carluccio's - Bury st. Edmunds

4.4
129 reviews
£41 and over
Italian

Top tags:

Casual
Welcome to Carluccio’s Italian restaurant located in Bury St Edmunds.

Situated within the Arc Shopping Centre, diners are perfectly located to grab a bite to eat after a bit of shopping.

We’re open for breakfast, lunch and dinner Monday to Sunday, offering a broad range of classic Italian food. On top of that, our menu also caters for vegetarians/vegans and those who are following a gluten free diet. Therefore you should book a table at Bury St Edmunds today!

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Physical distancing
  • Limited number of seated diners
Protective equipment
  • Waiting staff wear masks
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Contact tracing information collected
What 129 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.5
service
4.2
ambience
4.0
value
Noise · Moderate
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a
andyb
1 review
Dined 2 days ago
Overall2food2service2ambience2

Food was poor & is well over priced.
Starter of deep fried cheese was watery as was the chilli dip.
Calamari was so rubbery.
The seafood linguine had no taste to it, 4 small mussels, 2 prawns and 2 inedible squid rings.

EH
ErnestH
1 review
Dined 3 days ago
Overall2food2service2ambience2

The food that I had from the main menu was acceptable, but nothing to write home about. The food from the children's menu was very poor and certainly not worth the money. I shall not be bringing my children to Carluccio's again.

DM
DaveM
London
3 reviews
Dined 5 days ago
Overall4food5service5ambience3

Food was very tasty and the waitress was friendly and informative. Would certainly go back again

PR
PRDXXX
1 review
Dined 6 days ago
Overall3food3service4ambience3

The set menu has limited options, but provided good value. My minute steak was excellent. However the pasta dishes were large and looked stodgy, with more pasta than sauce.
Portions were big so we all left waste by the side of our plates - size is not a substitute for quality.
Servie was cheerful but we had to ask for items that otherwise were not provided - for example, a dish to put mussel shells, a fresh set of cutlery. But the waitress was cheerful and food and drinks came quickly.

PR
PeterR
Norfolk
1 review
Dined 7 days ago
Overall4food4service4ambience3

Good food good quite venue but we did eat on a Tuesday night.
Staff helpful and respected our time to order.
Felt it was a little over priced but probably the norm these days

M
Monika
1 review
Dined on 9 October 2021
Overall5food4service5ambience5

my,, go to,, when visiting Bury. Nice and clean, good service, food very tasty, nice presentation. Good value for money, if you don't want to eat typical pizzas, burgers, etc.
Nice selection of wine as well.
I'm a regular guest.

CK
CarolK
Norfolk
1 review
Dined on 8 October 2021
Overall5food4service5ambience4

Always a pleasure to eat here. Calamari are second to none
.

GG
GuyG
Norfolk
1 review
Dined on 6 October 2021
Overall4food2service5ambience3

My minute steak had been over-cooked and was consequently rather dry and tough.

j
janny
London
2 reviews
Dined on 3 October 2021
Overall4food4service4ambience3

a pre concert meal and we had a very good experence. Tasty food, served quickly but not abruptly. t he serving staff were all very friendly and nice. we commented that the tarte limoncello was very sweet and not lemony enough an our waitress took note of this in a concerned but friendly manner. hutrrah

HA
HARRYC
Norfolk
1 review
Dined on 3 October 2021
Overall5food5service5ambience4

Excellent waitress service. Food freshly prepared and hot.

B
Benjogg
London
1 review
Dined on 3 October 2021
Overall5food5service5ambience4

Delicious meal, lovely staff and perfect location

CM
ChrisM
London
1 review
Dined on 2 October 2021
Overall5food5service5ambience5

Excellent return to Bury St Edmunds. Really good food and service

HR
HowardR
Norfolk
1 review
Dined on 2 October 2021
Overall4food4service4ambience4

Excellent service and friendly atmosphere. Good choice on the menu.

DS
DavidS
Cambridge
5 reviews
Dined on 30 September 2021
Overall3food2service4ambience4

Food was 'mass catering' quality - pasta lacked sauce (beef ragu + papadelle) and lemon sauce was starchy.
Easy eat for evening events in Bury St Edmunds - will try elsewhere next time.

C
Chesea
Norfolk
1 review
Dined on 29 September 2021
Overall2food1service5ambience3

Were extremely disappointed on this occasion. We felt the mains were tasteless, my ravioli needed to be cooked more and had little flavor apart from butter. My partners chicken wasn't fresh it had a boiled texture and again the sauce was very buttery and oily. The garlic bread was dry. Started which was mozzarella and chicken pate were delicious . Also no pizza on menu

JB
JohnB
1 review
Dined on 29 September 2021
Overall5food5service5ambience5

A lovely place to eat. The food is wonderful and good value for money. Excellent, very efficient, polite, pleasant and friendly service. Great atmosphere, everywhere spotlessly clean and made us feel very Covid secure. Thank you Carluccios! Can highly recommend. We will be back!

M
Margaret
London
78 reviews
Dined on 27 September 2021
Overall4food3service5ambience4

Airy restaurant with low level music which made talking easy. Good food and drink choices on the menu. Service was unobtrusive and friendly. This is my third visit in 3 months.

SW
SteveW
1 review
Dined on 25 September 2021
Overall5food5service5ambience5

Our waitress was really attentive and despite us arriving late due to traffic delays she ensured that we was able to get to the Theatre in good time after our meal.

A
Aste
1 review
Dined on 25 September 2021
Overall5food5service5ambience5

Excellent food and friendly service, lovely professional staff, nice atmosphere. Will definitely return.

E
Eviz
Norfolk
1 review
Dined on 22 September 2021
Overall5food5service5ambience5

Dinner & drinks were brilliant. Codie was an amazing server.

PH
PHILIPT
Norfolk
3 reviews
Dined on 22 September 2021
Overall5food5service5ambience5

Good food although calamari was thin. Kodi ( waitress) was perfect and enjoyed her company. Even sold me some flatbread!!. Good food and good people . Thank you

RC
ReteC
1 review
Dined on 22 September 2021
Overall5food5service5ambience5

Good typical Italian food. Splendid variety , beautifully presented and could imagine ourselves in Italy on our holidays relaxing over our lunch.

AF
AlexFB
Norfolk
1 review
Dined on 22 September 2021
Overall5food4service5ambience5

Staff very cheerful and helpful. Food good. Reasonable choice of gluten free meals. Pleasant atmosphere.

RR
RickR
Norfolk
1 review
Dined on 16 September 2021
Overall5food5service5ambience4

Arrived early for our booked time. This was not a problem. Very helpful and courteous staff. The service was prompt and the food excellent. Wine by the bottle was, I felt, a bit expensive. However, the quality was good. Would recommend this venue and will find their again.

Z
Zooty
1 review
Dined on 11 September 2021
Overall2food2service2ambience1

Unauthentic food, overpriced wine!! the worst espresso I have ever had, unknowledgeable uncaring staff, dated and garish decor and bad ambiance! Altogether an unpleasant dining experience!!.

MS
MegS
Norfolk
1 review
Dined on 11 September 2021
Overall4food5service4ambience4

Fantastic food and great environment to enjoy a great family get together.

BE
BrinaE
1 review
Dined on 9 September 2021
Overall4food4service4ambience4

Carluccio's is always very good but some the food is a bit overpriced. I had chicken milanese, which is chicken breast fried in breadcrumbs with rocket leaves on the side, £14.++ Now I think they could have included some more vegetables, like a decent salad, or saute mushrooms or potatoes. It so happens I can't eat rocket leaves but my friend kindly gave me lettuce leaves out of her salad. So do check that you're getting value.

F
Foodie
Norfolk
7 reviews
Dined on 6 September 2021
Overall5food4service4ambience5

We ate outdoors and enjoyed a very good lunch. The starter of figs, goat cheese, and panceta bruschetta was delicious and large enough for a full lunch. I would have it again, but either on its own or with a small green salad for lunch. The porcinni lasagnetta was good, but a too rich and heavy to have on its own as a main. I should have had a small green salad with it and skipped the starter. I took more than half home. The service was friendly and helpful. Before Covid, I went to Carluccio's frequently and it is lovely to be able to do so once, again.

AS
AlbaS
Bath
1 review
Dined on 2 September 2021
Overall4food4service5ambience5

The menu was excellent at Bury St Edmunds Carluccio’s, as was the service. The portion size of one of our four meals (ricotta and spinach ravioli) was a little on the small size but the other three (penne giardiniera, beef ragù pappardelle and chicken saltimbocca) were perfect. Overall we were extremely happy to eat there and will definitely go again.

OT
OpenTable Diner
Norfolk
3 reviews
Dined on 1 September 2021
Overall4food4service5ambience5

Service was excellent without being overbearing

CL
ChristopherL
Norfolk
1 review
Dined on 31 August 2021
Overall4food4service5ambience3

Music too loud
Food good
Service attentive and pleasant

KN
KenN
1 review
Dined on 29 August 2021
Overall5food5service5ambience5

Lovely evening - extremely helpful staff - so glad the Carluccios chain are continuing- our favourite

RP
RachaelP
Cambridge
2 reviews
Dined on 29 August 2021
Overall4food5service4ambience4

Neither of us wanted a big meal, so we both had starters as the main course, with wine and coffee after. We were recognised as regulars. All the staff were helpful and attentive. Very nice atmosphere.

B
Bluebean
Buckinghamshire
1 review
Dined on 27 August 2021
Overall3food3service3ambience3

Carluccio's - what can one say about a chain restaurant? It was a quick pre-theatre meal, convenient to the Apex in Bury St Edmunds. The food was ok but nothing to write home about, the waitress looked after us and was pleasant enough but showed most interest in the tip. I have been there before and will go again - for convenience - but not worthy of plaudits.

RP
RachaelP
Cambridge
2 reviews
Dined on 27 August 2021
Overall4food5service4ambience4

We are regular visitors. Both of us "secondi" as our only course - the chicken saltimbocca was truly wondeful, and my partner really enjoyed his lamb rump on fridetta.

MA
MichaelA
London
1 review
Dined on 26 August 2021
Overall5food5service5ambience4

Greeted with a smile by Izzy, shown to our table, Izzy suggested we try the new
seasonal menu! We did, and were not disappointed! Lovely and fresh with good flavours! Restaurant was very quiet, which was a shame! We could not find any problems with COVID restrictions. Good to back! It’s time in 18 months, will return soon. Keep up the good work Carluccios, Bury st Edmund
From 2 Happy customers.

AS
AlinaS
Norfolk
1 review
Dined on 22 August 2021
Overall4food4service4ambience4

Brilliant Sunday brunch venue, coffee is super tasty.

D
Dave
London
1 review
Dined on 21 August 2021
Overall3food4service4ambience4

It was alright. They are clearly a chain with no room to maneuver from the standard menu.

KS
KeithS
1 review
Dined on 21 August 2021
Overall5food5service5ambience5

Great food, service, and atmosphere. Definitely recommend.

HC
HuwC
London
2 reviews
Dined on 21 August 2021
Overall4food4service5ambience4

A very pleasant lunch spot with tasty, attractive dishes and good coffee to finish.

FAQs

Carluccio's - Bury st. Edmunds does offer delivery in partnership with Deliveroo. Carluccio's - Bury st. Edmunds also offers takeaway which you can order by calling the restaurant at 01284 332867.

Carluccio's - Bury st. Edmunds is rated 4.4 stars by 129 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.