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Carluccio's - Chester, Chester, Cheshire

Carluccio's - Chester

3.9
3.9
371 Reviews
£25 and under
Italian
Welcome to Carluccio’s an Italian restaurant located in the historic heart of Chester.

In one of the most attractive black and white row buildings on Bridge Street, the beautiful setting is perfect for diners to sit and enjoy a meal with us.

We’re open for breakfast, lunch, and dinner Monday to Sunday, offering a broad range of classic Italian food. On top of that, our menu also caters to vegetarians/vegans and those who are following a gluten-free diet. Therefore you should book a table at Chester today!

Make a booking

2 people

19:00


Booked 7 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Italian

  • Hours of Operation

    Mon–Wed 09:00–22:00 Thu–Sat 09:00–23:00 Sun 09:00–21:00

  • Phone number

    01244 263617

  • Payment Options

    MasterCard, Visa

  • Dress Code

    Business Casual

Popular dishes

What 371 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.9
3.9 based on recent ratings
  • 4Food
  • 4Service
  • 3.9Ambience
  • 3.8Value

NoiseModerate

Loved For

  • Cheshire

    Fit for Foodies

  • Cheshire

    Group Bookings

  • Cheshire

    Healthy

  • Cheshire West and Chester

    Fit for Foodies

  • Cheshire West and Chester

    Healthy

  • Cheshire West and Chester

    Lunch

  • Cheshire West and Chester

    Romance

  • Cheshire West and Chester

    Special Occasions

  • Cheshire West and Chester

    Most Booked

Sort by

Filters

  1. RH

    RobertH

    Cheshire

    2 reviews

    4.0

    2 reviews

    Dined 2 days ago

    overall4food5service5ambience4
    Everything went as you would like and the waitress couldn't do enough for us.
  2. EJ

    EleanorJ

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5
    The waitress we had was brilliant. She was so helpful and was giving recommendations. I think her name might have been Bobbie
  3. S

    Styler

    Cheshire

    1 review

    5.0

    1 review

    Dined on 19 June 2022

    overall5food5service4ambience5
    Lovely meal for Fathers Day. Tasty food, lovely atmosphere. Cant wait to go back :)
  4. AB

    AndrewB

    1 review

    3.0

    1 review

    Dined on 18 June 2022

    overall3food3service3ambience5
    It was okay, nothing special. Lovely menu but food came within minutes so not freshly cooked. Not bad value and okay for a quick bite for lunch
  5. MC

    MarkC

    London

    2 reviews

    4.0

    2 reviews

    Dined on 17 June 2022

    overall4food5service4ambience4
    The restaurant did not have a record of our booking despite us having an e-mail confirmation from OpenTable.
  6. OT

    OpenTable Diner

    Brighton

    1 review

    2.0

    1 review

    Dined on 14 June 2022

    overall2food2service4ambience3
    Poor food, good service. Used to be much better
  7. JJ

    JanJ

    Cheshire

    1 review

    5.0

    1 review

    Dined on 4 June 2022

    overall5food5service5ambience5
    Always love the ambience in Chester Carluccios, staff are helpful and friendly.
  8. AL

    AndyL

    Cheshire

    2 reviews

    5.0

    2 reviews

    Dined on 3 June 2022

    overall5food5service5ambience4
    Great food, lovely, unobtrusive service, bit noisy, but tolerable. Overall, a great wedding anniversary choice. We will return.
  9. GR

    GarryR

    1 review

    4.0

    1 review

    Dined on 30 May 2022

    overall4food3service4ambience3
    Our visit to Carluccio’s in Chester was OK, it was not fantastic as we had hoped it would be but it was not bad either. The service we received was very good but the wait for our starters was nearly an hour, things got better after that and we ended up having a nice meal. Sadly no WOW factor.
  10. VD

    VivienneD

    1 review

    3.0

    1 review

    Dined on 30 May 2022

    overall3food4service4ambience3
    We booked a table at 1pm for 3 identifying on the booking that was a special occasion. We arrived at one to be down a coffee of two tables - one just vacated and ‘could be cleaned’, and one set for four. We opted for the clean set table - that reminded set for four throughout the meal. The booking was in n the diary but the take was not v reserved or ready for three diners. It wouldn’t usually bother us but we had taken the time to book and say it was a special occasion. There were lots of empty tables at 1pm that filled up after 2pm. We ordered cocktails pre- lunch and x water was provided but no further approach by staff to check on drinks despite a three course meal. Staff were cheerful and friendly throughout and food great! Just lacked some planning in response to booking. With the Jubilee discount it was certainly good value. We are likely to return but probably not for a special occasion.
  11. AS

    AnneS

    1 review

    4.0

    1 review

    Dined on 21 May 2022

    overall4food4service5ambience4
    Had a really pleasant evening, the food was delicious and the staff were very friendly and efficient. Great atmosphere.
  12. LN

    LesleyN

    Devon

    1 review

    5.0

    1 review

    Dined on 14 May 2022

    overall5food5service5ambience5
    An good venue with an excellent choice of food. The service was also excellent with friendly, courteous staff
  13. G

    Georgie

    Cheshire

    1 review

    2.0

    1 review

    Dined on 6 May 2022

    overall2food1service5ambience1
    Whilst the service was very good, the Pasta was not cooked properly. Starters were average. It was noisy due to the races crowds coming in. I have been to other xarluccios where the food was very nice but this just felt slapped together and tasteless
  14. k

    katep

    1 review

    5.0

    1 review

    Dined on 5 May 2022

    overall5food5service5ambience5
    Breakfast before the races - perfect! Fresh smoothies and great coffee
  15. K

    Katieh

    1 review

    5.0

    1 review

    Dined on 1 May 2022

    overall5food5service5ambience5
    After trying to find somewhere to eat on our first weekend to Chester we found Carluccio's and it did not disappoint! The food was probably one of the best Italian food I've eaten especially the garlic and cheese bread. The service was lovely and quick would 100% return.
  16. AB

    AnthonyB

    Cheshire

    1 review

    4.0

    1 review

    Dined on 27 April 2022

    overall4food4service4ambience4
    Menu gives plenty of variety with vegetarian and vegan choices. Food itself was excellent with excellent service. One of our number wasn't totally satisfied with a drink and this was remedied with a replacement at no extra cost. I would definitely recommend Carluccios as a venue to celebrate a special occasion.
  17. NE

    NigelE

    Cheshire

    3 reviews

    4.0

    3 reviews

    Dined on 26 April 2022

    overall4food4service4ambience4
    Good food for breakfast with a varied choice, nice coffee and good service
  18. JM

    JanetM

    London

    1 review

    1.0

    1 review

    Dined on 13 April 2022

    overall1food1service1ambience1
    Very ordinary, not authentic Italian, food served didn’t match menu descriptions, very over-priced.
  19. JH

    JaneH

    London

    2 reviews

    2.0

    2 reviews

    Dined on 10 April 2022

    overall2food3service4ambience3
    We had breakfast. We had to send the tea back because the milk had bits floating in it. This was replaced, but the same happened again. We were sitting in a window table and I was shocked at how filthy the windowsill was next to us, even pieces of rice. We had to sale for the table to be cleaned on arrival, and the remaining place setting which had been left on the table was left for us to use, and simply wiped round. Very very disappointing. We have been regular customers for years but in view of this have no confidence that the kitchen will be any cleaner
  20. TM

    TrevorM

    Edmonton

    2 reviews

    3.0

    2 reviews

    Dined on 9 April 2022

    overall3food5service2ambience2
    You may well hear the music noise from speakers as you enter. Try not to sit near them.
  21. SS

    SallyS

    Yorkshire

    1 review

    4.0

    1 review

    Dined on 7 April 2022

    overall4food5service4ambience4
    Lovely food, good location
  22. L

    Lauraholley

    Herefordshire

    1 review

    3.0

    1 review

    Dined on 3 April 2022

    overall3food5service1ambience2
    Found staff rude towards me needing a gluten free menu
  23. AH

    AlanH

    1 review

    2.0

    1 review

    Dined on 2 April 2022

    overall2food2service1ambience1
    Overall disappointing, seemed to be enough staff to start but soon most went missing leaving one waitress doing most of the work, front of house went missing letting three separate parties walk out unattended. After our great experience at Carluccios in Dubai this was not good.
  24. JB

    JonB

    London

    1 review

    4.0

    1 review

    Dined on 27 March 2022

    overall4food5service3ambience4
    Great food, poor service. Ambiance was quiet for Mothers Day but made for a relaxing experience
  25. G

    Grumpywelshman

    London

    2 reviews

    5.0

    2 reviews

    Dined on 27 March 2022

    overall5food5service5ambience5
    A sunny day and Mothering Sunday meant booking was essential as the restaurant was very busy. Despite this the team worked well, dealing with the awkward customers who demanded outside seats etc. Food was good, the breakfast menu is really good value.
  26. f

    fionad

    1 review

    2.0

    1 review

    Dined on 26 March 2022

    overall2food2service2ambience4
    The food was very disappointing over cooked pasta I’m a sauce my 10 year old could make wine dumped on the table not even an offer to pour it, 2 plates cleared while the third person was still eating overall very disappointing.
  27. HC

    HayleyC

    Manchester

    1 review

    2.0

    1 review

    Dined on 26 March 2022

    overall2food3service1ambience1
    Felt incredibly rushed. They brought the mains before clearing the starter plates so we essentially had to help clear. They didn’t provide new cutlery so had to ask for that. The food was nice but the service overshadowed that.
  28. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on 25 March 2022

    overall1food1service1ambience1
    After seating, we ordered drinks, starters, main courses. Drinks came OK and so did the starters, After we finished starters, next table of four arrived and ordered their mains later one person in that party was informed their meal choice was not available and another choice had to be made. We waited ages for our mains and suddenly the next table was served with theirs. We queried with a staff member when we were to receive our mains as we had been waiting for some time since finishing our starter. After visiting the kitchen, the staff member explained that due to them not having a starter they processed their mains order prior to ours. We accepted this at the time but we had actually finished our starter before they ordered their main course. Finally, our mains arrived and after starting to eat, my wife’s chicken Milanese meal contained a very dry chicken, not moist and was not very warm. My Beef Ragu Pappardelle was not warm enough and cooled in some spots. It is clear to us that our mains had been left standing and the staff had forgotten to bring them out despite our query. On top of this, the next table on the other side had around twelve women sitting, they ordered drinks and later questioned the bill. When they where ready to order, they were informed it would be approx. 45 minutes before their food would be served as they became busy, We were very disappointed with our visit as previously we have always had good food and service at Carluccio’s. In our opinion the time management and customer service was not up to our expected standards.
  29. A

    Adam

    Cheshire

    1 review

    1.0

    1 review

    Dined on 24 March 2022

    overall1food1service1ambience1
    We waited 20 minutes at the table after we walked in and didn’t even get to order a drink. Staffing levels were clearly not sufficient. In the end we walked out and had to settle for a McDonald’s as we couldn’t get a table anywhere else for breakfast.
  30. ST

    SusanT

    Cheshire

    2 reviews

    5.0

    2 reviews

    Dined on 19 March 2022

    overall5food5service5ambience5
    Always eat here when in chester the food is lovely and the staff are very friendly and helpful
  31. SC

    SarahC

    Cheshire

    1 review

    5.0

    1 review

    Dined on 19 March 2022

    overall5food5service5ambience5
    Lovely... Fantastic food and the service from our waiter was excellent, didn't get his name unfortunately.
  32. CM

    CathyM

    Cheshire

    1 review

    5.0

    1 review

    Dined on 19 March 2022

    overall5food5service5ambience5
    Very enjoyable. Good service and food was excellent. Will definitely go again.
  33. B

    Biker

    Manchester

    2 reviews

    5.0

    2 reviews

    Dined on 18 March 2022

    overall5food5service5ambience5
    We love Carluccios , particularly for breakfast. We are just sad that you closed our local ones in Manchester and the Trafford Centre, and can no longer visit regularly.
  34. BB

    BandB

    Cheshire

    1 review

    4.0

    1 review

    Dined on 16 March 2022

    overall4food4service4ambience4
    Good food, well presented and served. Very pleasant atmosphere
  35. AC

    AdamC

    Glasgow

    1 review

    4.0

    1 review

    Dined on 12 March 2022

    overall4food4service4ambience4
    It was super busy when we first arrived and it took a while for us to be served once we were sent to our table. However, our food arrived quickly after ordering so it balanced out. Good food, drinks a bit overpriced.
  36. VA

    VALERIEE

    Cheshire

    1 review

    4.0

    1 review

    Dined on 12 March 2022

    overall4food4service4ambience4
    Loved our meal. Only thing I can say is the tables are too close together
  37. F

    Feliz

    London

    3 reviews

    1.0

    3 reviews

    Dined on 12 March 2022

    overall1food1service1ambience1
    No friendly greeting. Left waiting standing at the entrance despite lots of empty tables. Tried to squash us next to another couple and staff overtly put out when I refused. Food was bland, presentation uninspiring, had to ask for parmesan a small bowl brought after a while. Weak cocktail. Will not return.
  38. GM

    GeraldineM

    London

    2 reviews

    4.0

    2 reviews

    Dined on 11 March 2022

    overall4food4service4ambience4
    On arrival I was handed, by a young male waiter, the “All day menu” and asked about the Lunch menu (it was 12.30pm). I was dubious but he insisted ‘that was it” ie just the ‘All day’ one, no other.. At the table after having received our meal, I asked the young waitress attending, whether the Lunch Menu had ceased, she checked and came back with the said menu! Since our meals were on that menu, she changed the bill to reflect that, when it came. There was a substantial saving in the cost, as we had two courses. She was friendly, helpful and attentive in every way and that was reflected in the tip she received from us! However, as I am a fairly regular customer to the restaurant, I recollected the experience with the same male waiter on a previous occasion. I spoke to him on leaving and he said it was the ‘Set Menu’ ! ( What’s in a name!) I am sure he was fully aware what I was referring to and he was not pleased that I drew his attention to it. I feel he was disingenuous. I just wonder whether he thinks the tips will be higher on a larger bill! Other that this frustration, we had a very pleasant experience!
  39. JC

    JohnC

    Cheshire

    1 review

    5.0

    1 review

    Dined on 9 March 2022

    overall5food5service5ambience5
    A lovely evening spent by all. The activities for my oldest whilst waiting and eating her food was good and the food and service itself was excellent.
  40. HR

    HelenR

    Cheshire

    1 review

    1.0

    1 review

    Dined on 5 March 2022

    overall1food2service1ambience1
    Booked a table which wasn't ready and was just given the menu to look at...with have a look at this! Half an hour after being seated hadn't even taken the drinks order....food average

FAQs

Carluccio's - Chester does offer delivery in partnership with Deliveroo and Just Eat. Carluccio's - Chester also offers takeout which you can order by calling the restaurant at 01244 263617.

Carluccio's - Chester is rated 3.9 stars by 371 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 7 times today
Google Map for Carluccio's - Chester

38 Bridge Street Chester, Cheshire CH1 1NQ

Additional information

  • Area

    Chester

  • Hours of Operation

    Mon–Wed 09:00–22:00 Thu–Sat 09:00–23:00 Sun 09:00–21:00

  • Cuisines

    Italian

  • Dining style

    Casual Dining

  • Dress Code

    Business Casual

  • Parking Details

    None

  • Payment Options

    MasterCard, Visa

  • Additional

    Beer, Gluten-free Options, Non-Smoking, Takeaway, Wine

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