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Carluccio's - Manchester Piccadilly, Manchester,

Carluccio's - Manchester Piccadilly

2.7
2.7
170 Reviews
£26 to £40
Italian
Here at Carluccio's, we’ve always been true to our Italian heritage and what food really means to us. The best ingredients, from the best regions, cooked with love.

We are situated in the upper concourse of Manchester Piccadilly Railway Station. We are in the perfect location for customers to eat before leaving the city or just arriving.

We’re open for breakfast, lunch and dinner Monday to Sunday. Our menu also caters for vegetarians/vegans and those who are following a gluten free diet.

Make a booking

2 people

19:00


Booked 6 times today

Additional information

What 170 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

2.7
2.7 based on recent ratings
  • 2.8Food
  • 2.9Service
  • 2.8Ambience
  • 2.6Value

NoiseEnergetic

170 Reviews
  1. JasonH

    London

    1 review

    2.0

    1 review

    Dined on 24 March 2024

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 3
    Quick and friendly service. Had breakfast, hot drinks served quickly. Their take on a full English wasn’t great, poor quality ingredients and not very warm.

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  2. KerryN

    Manchester

    1 review

    1.0

    1 review

    Dined on 9 March 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    Awful Despite being reasonably quiet, it took ages for our order to be taken. When our food came, it was poor. My partners pasta was just that; there was a very thin coating of sauce and absolutely no meat in sight and had absolutely no taste at all. No one came to ask if our meal was ok so we had to ask and when we did they just stood there staring. This was eventually sorted by the manager who took our plate away and spoke to the chef advising him how it should be cooked and the ingredients! I have eaten here many times before (and recommended to others) but after this experience, I’ll be very reluctant to again.

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  3. Sarah

    Birmingham

    1 review

    1.0

    1 review

    Dined on 3 March 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1
    I went to Carluccios on a Sunday morning, it was not busy. When we arrived there was only one other table. I have never experienced such poor service before. The restaurant was staffed by 3 younger people who had no interest whatsoever so serving anybody. They were much more interested in laughing with each other whilst drinking coffee behind the counter. They had no customer skills at all. We were not provided with appropriate cutlery and when I left my seat to ask for some, it was a real inconvenience for them to provide any. We were not asked if we were ok or if we wanted anything. There was next to no interaction with us. Their own attitude was one of surliness. All 3 acted in this way. I would never choose to eat in a Carluccios restaurant again and if I could I would give the service in particular zero stars.

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  4. Kelly

    Manchester

    2 reviews

    4.0

    2 reviews

    Dined on 2 March 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3
    Food was good. Service was efficient. We were nervous seeing the score but the restaurant was fine and better than any of the others within a train station. Pasta slightly over cooked but that’s personal preference.

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  5. EmmaB

    Bath

    8 reviews

    5.0

    8 reviews

    Dined on 4 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    A birthday dinner with our daughter who loves something a little different Peru Perdu didn’t disappoint. At 7.30 it was full and buzzing with amazing music and lovely staff. We shared some small plates which were delicious..the best guacamole I’ve tasted and then all had the most amazing chateaubriand. Full marks, will definitely return.

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  6. GiovanniV

    London

    2 reviews

    1.0

    2 reviews

    Dined on 28 January 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Not sure why the website allowed us to book a table on a Sunday at 5.45pm because on arrival we were met with a face like a wet weekend who said they were shutting at 6pm. A huddled conversation between staff ensued then a menu handed to us. Not how we would usually like to be received so we left.

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  7. JaneB

    Yorkshire

    2 reviews

    3.0

    2 reviews

    Dined on 19 January 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 2
    Food was up to Carluccios usual standard but they had run out of some things.

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  8. PaulB

    Exclusive

    4 reviews

    1.0

    4 reviews

    Dined on 13 January 2024

    1. Overall 1
    2. Food 1
    3. Service 5
    4. Ambience 2
    Item after item wasn’t available, I think I asked for five items to get one that wasn’t ‘off’. If you can’t get stuff don’t put it on the menu, or don’t open. Two of my dishes were very ordinary. The only good thing was that the staff were brilliant and attentive. Anyway we won’t go again.

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  9. SandraH

    London

    2 reviews

    5.0

    2 reviews

    Dined on 24 December 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Food was excellent. Staff very friendly and efficient.

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  10. OpenTable Diner

    London

    1 review

    1.0

    1 review

    Dined on 9 December 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    We arrived to chaos, 2 young members of staff left to run the tables. They (in spite of trying hard, so I’m absolutely not criticising them!!) were struggling to manage. The tables were dirty , no one came to seat us until we went and asked. They were literally running from table to table trying to deliver food and sort bills. The ladies toilet had a blocked sink that was full of filthy water and unusable. We had to ask for menus and weren’t offered any drinks . I must restate that they were simply too busy/under staffed and it wasn’t lack of effort from them! We decided to leave and the waitress was so apologetic, we reassured her it wasn’t her fault. Terrible experience and one I’ve never had before in Carlucchios. We would not recommend!

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  11. Neon

    Manchester

    4 reviews

    1.0

    4 reviews

    Dined on 9 December 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    No idea as the restaurant didnt even open its doors, how is it if the customer is going to be late we have to inform you of the delay but if the restaurant opens late not a word !!

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  12. KathrynP

    Manchester

    1 review

    4.0

    1 review

    Dined on 7 December 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Dined in your Manchester Pic station. Have to say that the service from James was brilliant - welcoming and a sense of humour - he made it a fun experience.

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  13. TracyC

    Birmingham

    2 reviews

    2.0

    2 reviews

    Dined on 2 December 2023

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2
    Service was inattentive although the manager did offer free desserts for the inconvenience

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  14. OpenTable Diner

    Yorkshire

    2 reviews

    5.0

    2 reviews

    Dined on 29 November 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent venue and lovely meal for our annual Directors meeting.

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  15. Marisal

    Newcastle

    1 review

    2.0

    1 review

    Dined on 19 November 2023

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 3
    Only two staff on duty for an almost full restaurant one of whom was clearly junior and very inexperienced. The orders were messed up which meant that half of our party had finished their breakfast before others had arrived. Waite has spilt source all across the table and left us to clear it up. I did give a tip because I felt the staff were working in poor conditions, but not sure I’ll be returning any time soon

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  16. Riorita

    Manchester

    1 review

    2.0

    1 review

    Dined on 13 November 2023

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 1
    Convenient location for train travellers but food and service mediocre.

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  17. Rohan

    Manchester

    1 review

    1.0

    1 review

    Dined on 11 November 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Really expensive food for a small size portion - flies everywhere forcing us to move seats. Overall not an enjoyable experience.

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  18. RoisinM

    N. Ireland

    1 review

    1.0

    1 review

    Dined on 14 October 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Awful experience. Booking was for a Saturday night, no vodka available, lots of options missing from menu, horrific service, cold food. 20% taken from bill but that really wasn’t even enough.

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  19. Debbie

    London

    7 reviews

    3.0

    7 reviews

    Dined on 13 October 2023

    1. Overall 3
    2. Food 1
    3. Service 1
    4. Ambience 3
    The food was cold despite the kitchen being right behind us. When I mentioned it, it was clearly microwaved and was still luke warm. Lasagna should be sizzling not in a watery sauce. Very bad

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  20. LanaT

    London

    2 reviews

    2.0

    2 reviews

    Dined on 12 October 2023

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 2
    Poor customer service. Not attentive at all. Had to practically go and find waitress. opening hours wrong on Google. Closed at 7pm - last food order. Waitress put the bill on the table for our main course and drinks and asked to settle. No offer of desserts or Coffee. This is when we found out the hours were not advertised correctly. Food dry, not very hot. Wouldn't recommend this location at all! Coffees were good at Cafe Nero!

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  21. SashaJ

    Manchester

    1 review

    1.0

    1 review

    Dined on 1 October 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Terrible experience, I will never return Please avoid 😒

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  22. OpenTable Diner

    London

    5 reviews

    1.0

    5 reviews

    Dined on 23 September 2023

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2
    We have given feedback directly to the restaurant. It was a complete shambles. It was nowhere near full so no excuses. We ordered drinks and they were incorrect as was another tables. We then waited 10 mins for correct ones. Then waited 20 mins for someone to take our order. No communication at all just what did we want. No pleasantries at all. We then saw another table being given the wrong food meant for others! The lasagne was very dry and not particularly attractive to look at. We would normally have ordered more drinks and dessert but ate up quickly then paid and left. We will not be returning to this particular branch. Always been happy with other places.

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  23. OpenTable Diner

    London

    6 reviews

    1.0

    6 reviews

    Dined on 9 September 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    The waitress was unwelcoming. Lasagne lukewarm. One meal we refused to pay for. Avoid at all costs! Such a disappointment!

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  24. Guest

    Manchester

    1 review

    1.0

    1 review

    Dined on 7 September 2023

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 2
    Food wasn't good the day we visited but had better there

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  25. Johnny

    London

    1 review

    1.0

    1 review

    Dined on 5 September 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Rubbish. Booked a table, turned up 5 minutes early - they were closed. Nobody about. No signs up.

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  26. DavidM

    Manchester

    1 review

    1.0

    1 review

    Dined on 25 August 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    The waitress saw me waiting but ignored me, girl behind bar came to show where to sit,waitress then came to table i showed her the voucher we had, all she was interested in was a drinks order she then came back to see if we were ready to order drinks, she took order for meal,when meal came the sauce came cold i spoke to a gentleman waiter who said it should be hot, my wife said she was not happy with her order as the chicken milanaise looked dry and over cooked, he agreed and took it away and brought back replacements, the meal was not up to previous standards.When the bill came our voucher had not been taken off and was told we should have shown it to the waitress when we arrived which we had done, this was rectified. If Antonio was still alive he would be horrified at how the standards he had set were no longer in existance.

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  27. SharonE

    London

    1 review

    5.0

    1 review

    Dined on 18 August 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Great meal with 5 friends who all really enjoyed the food and wonderful friendly, professional service.

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  28. DocLexie

    Dublin

    2 reviews

    4.0

    2 reviews

    Dined on 6 August 2023

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4
    I often eat at Piccadilly Carluccio's as i am a frequent traveller. It consistently provides good food, wine and coffee, and is a pleasant place to spend time between trains, working or reading. Staff are really nice and service is generally efficient.

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  29. MelH

    Manchester

    1 review

    4.0

    1 review

    Dined on 5 August 2023

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 5
    Our group of 5 friends meet once a year. This was a great venue as we didn't want to trudge around in the rain looking for a cafe. The restaurant is right in the station but tucked away and doesn't feel at all hurried or hectic, no annoying tannoy announcements or anything like that. The staff were really helpful with dietary requirements.

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  30. JeffreyH

    Toronto

    2 reviews

    1.0

    2 reviews

    Dined on 31 July 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Very disappointed with our lunch. Menu was very limited, with numerous meals not available. Service was slow. The after meal coffees were served cold. We could go on. It was a special reunion of friends, one who had travelled from London specially for the lunch.

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  31. Justme

    Manchester

    1 review

    1.0

    1 review

    Dined on 22 July 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    The booking was accepted but it was closed when we arrived !

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  32. HelloB

    Manchester

    1 review

    4.0

    1 review

    Dined on 21 July 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Nicest place to eat at Piccadilly Station. Staff friendly and attentive, food very nice and good choice on the menu. My main dish could have been warmer, but that can be rectified easily enough. Have been a few times and would go again.

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  33. MarkJ

    Manchester

    1 review

    4.0

    1 review

    Dined on 15 July 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Friendly service in a very convenient location to meet up with friends (upper level to Piccadilly Station concourse). No ambient noise from the station. Views of the Manchester skyline (towards the UMIST building) on one side. There are two lifts to the station concourse and street level nearby - Also Escalators up and stairs (down only) to the restaurant level.

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  34. SusannahR

    London

    2 reviews

    4.0

    2 reviews

    Dined on 13 July 2023

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    Nothing at all against the lovely staff, but they were clearly understaffed. At one stage about 20 people came in and the front of house staff were clearly overwhelmed.

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  35. PaulaT

    Manchester

    3 reviews

    5.0

    3 reviews

    Dined on 11 July 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Took my team for a leaving breakfast. Food was lovely and nice quick service plus waitress was really good and helped me with gluten free choice as I am coeliac

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  36. LynnH

    Manchester

    1 review

    3.0

    1 review

    Dined on 10 July 2023

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Disappointing experience. Menu items not available . No pate, mussels, sea bass. Strangest bruschetta I’ve ever had . Seemed to consist of a slice of deep fried sliced white bread, sliced tomatoes and the tiniest bit of basil. Very strange taste. Mains of pasta were satisfactory although could have been hotter. Wine was lovely and chilled. Service was ok . Used to like eating here but don’t think I’ll be repeating the experience.

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  37. Neon

    Manchester

    4 reviews

    5.0

    4 reviews

    Dined on 1 July 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent early morning full English breakfast with a side order of sautéed mushrooms, what a fabulous start to the day !! Have to say the bacon is outstanding and by far the tastiest thing I have ever eaten, add to this the latte that went down a treat and you have yourself a tasty meal that also counts as 3 of your 5 a day ... Cant fault it !!

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  38. LouellaDeville

    Cumbria

    2 reviews

    4.0

    2 reviews

    Dined on 28 June 2023

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Lovely food and great service. Shame there was no pate left today but I had the calamari instead which was lovely and a good portion size. The vegetarian spaghetti main course was very tasty

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  39. Keithy

    Devon

    2 reviews

    3.0

    2 reviews

    Dined on 18 June 2023

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 2
    Food was amazing. Staff were tired. First waiter didn’t tell us about the items not on menu when we sat down. Reserved well in advance and they have us the two seater table next to loo in an empty restaurant. It was cool temperature wise. The restaurant looks more like a airport waiting area than an ambient restaurant setting Gents toilet out of order Convenient but not relaxing dining

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  40. Riggs

    Manchester

    2 reviews

    5.0

    2 reviews

    Dined on 16 June 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I have dined here periodically over the years and have always found the food to be good and staff really pleasant, friendly and helpful.

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FAQs

Carluccio's - Manchester Piccadilly is rated 2.7 stars by 170 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 6 times today
Google Map for Carluccio's - Manchester Piccadilly

Unit 21,Piccadilly Station, Manchester, M1 2PB

Additional information

  • Area
    Manchester
  • Hours of Operation
    Mon–Thu 08:00–19:00 Fri 08:00–20:00 Sat 08:00–21:00 Sun 09:00–18:00
  • Price
    £26 to £40
  • Cuisines
    Italian
  • Dining style
    Casual Elegant
  • Dress Code
    Casual Dress
  • Parking Details
    None
  • Additional
    Beer, Cocktails, Wine
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  • Terms of Use
  • Impressum
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