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Carluccio's - South Kensington, London,

Carluccio's - South Kensington

3.8
3.8
1043 Reviews
£26 to £40
Italian
Here at Carluccio's, we’ve always been true to our Italian heritage and what food really means to us. The best ingredients, from the best regions, cooked with love.

Our restaurant is conveniently located next to South Kensington underground station and is just a short walk from the Natural History Museum, the Science Museum and the Victoria and Albert Museum.

We’re open for breakfast, lunch, and dinner Monday to Sunday. Our menu caters to vegetarians/vegans and those who are following a gluten-free diet.

Make a booking

2 people

19:00


Booked 13 times today

Order delivery or takeout

Additional information

What 1,043 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8
3.8 based on recent ratings
  • 3.9Food
  • 3.9Service
  • 3.8Ambience
  • 3.7Value

NoiseEnergetic

1,043 Reviews
  1. JimH

    London

    1 review

    1.0

    1 review

    Dined on 16 April 2024

    1. Overall 1
    2. Food 4
    3. Service 4
    4. Ambience 4
    Food and service fine. The bill had a hidden 12.5% surcharge, on the bottom of the menu (not on the online menu) there is a statement that 'some' restuarants 'may' impose a 12.5% 'service charge'. When I go to the supermarket I don't have to pay a 'service charge'. At the garage I don't pay a 'service charge' even though the mechanic has put in a lot more effort than a cook or waiter. Prices have risen by over 50% in the last year or two. Minimum wage increases have ensured staff no longer rely on charity. Certainly they do better than a care assistant or cleaner, with less effort. This is the UK not continental Europe, theiving is not acceptable. The menu prices are sufficient to pay for food, cooking and rents. It's not my job to subsidise the restaurant's wage bill. We booked in advance because this Carluccio's is usually full in the evening, around 30% of tables were occupied. Now we know why. We are not prepared to condone theiving or dishonesty. If you need to raise prices do so and we can judge value. Dishonesty leads to boycott.

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  2. RayB

    London

    2 reviews

    vip
    3.0

    2 reviews

    Dined on 12 April 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 2
    All the staff seemed miserable. Food was fine. Good location.

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  3. PATTIEUK

    London

    1 review

    5.0

    1 review

    Dined on 30 March 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Enjoyed a pleasant lunch with family in South Kensington . The chairs were a squeeze to get into however the food and service more than compensated. I felt the food was good value for london , tasty well presented . Definitely will visit again .

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  4. OpenTable Diner

    London

    2 reviews

    3.0

    2 reviews

    Dined on 30 March 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    Slow disinterested service, but good food and coffees.

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  5. Jaydeesee

    London

    1 review

    5.0

    1 review

    Dined on 29 March 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    It is a perfect venue for those wanting the museums close by.

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  6. Nick

    London

    4 reviews

    3.0

    4 reviews

    Dined on 28 March 2024

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 1
    Food and service were very good but unfortunately the experience was spoiled by small children shouting and tables too close together

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  7. DJL201

    London

    5 reviews

    5.0

    5 reviews

    Dined on 14 March 2024

    1. Overall 5
    2. Food 5
    3. Service 2
    4. Ambience 5
    Very good and pleasant meal in the restaurant loved it

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  8. OpenTable Diner

    Western NC

    1 review

    5.0

    1 review

    Dined on 13 March 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We have allergies and the service was wonderful and very attentive. We were able to eat gluten free with no issues. Delicious!

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  9. OpenTable Diner

    London

    2 reviews

    4.0

    2 reviews

    Dined on 8 March 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4
    Excellent food and a good vibe in the restaurant. Only downside was we asked several times for a water top-up, but only ended up getting some at the fourth attempt, from a fourth different member of staff. All in all though, great to still have Carluccio’s around.

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  10. marinac

    London

    1 review

    5.0

    1 review

    Dined on 7 March 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Kind and efficient service. Excellent food and well presented. Very good prices, given the quality and freshness of the ingredients. A lovely experience.

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  11. DianeB

    London

    1 review

    5.0

    1 review

    Dined on 5 March 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service. And we enjoyed the Chicken Milanese!

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  12. SRYYY

    London

    21 reviews

    4.0

    21 reviews

    Dined on 28 February 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 3
    Good place for lunch. Usually very busy so best to book.

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  13. OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 24 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    On arrival made to feel very welcome. Really great seating arrangement. Service and food as expected from a first class restaurant. Overall a great start to a wonderful night at Royal Albert Hall.

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  14. sandy

    London

    3 reviews

    4.0

    3 reviews

    Dined on 24 February 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    5 of us met for lunch and it was a little too noisy with the children around but not terrible the food was great although my pasta was warm not hot....it had probably been ready first The three mini doughnuts could be served better to look better otherwise fine

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  15. Wolfe

    London

    1 review

    4.0

    1 review

    Dined on 23 February 2024

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    Foode very good. Restaurant was busy so noisy, and some delays in service but OK overall

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  16. AlisonP

    London

    3 reviews

    4.0

    3 reviews

    Dined on 22 February 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Very busy. Good food. Prompt service Good value for money.

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  17. DorothyS

    London

    11 reviews

    4.0

    11 reviews

    Dined on 21 February 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    Always reliable great food and service. Smashing evening

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  18. LeilaD

    London

    1 review

    3.0

    1 review

    Dined on 21 February 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2
    Food mediocre. Bred basket served oldish bread and just a small jug with olive oil (also not great quality). Fried squid was tasteless. Pasta disappointing. Service mixed up orders twice and took long to order and deliver. Very pricey for a fast food like low quality and mensa like ambient.

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  19. Elvisp

    London

    4 reviews

    5.0

    4 reviews

    Dined on 20 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service and food. Always love it here. Wish there were more Carluccios around!

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  20. PaulO

    London

    14 reviews

    vip
    3.0

    14 reviews

    Dined on 20 February 2024

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 4
    Quite busy with tourists on an otherwise quiet Tuesday lunchtime. Food was acceptable. Milanese a bit on the dry side as was the salad.

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  21. KateI

    London

    1 review

    3.0

    1 review

    Dined on 20 February 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Very limited wine list with half of it unavailable otherwise nice lunch

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  22. TPWH

    London

    2 reviews

    1.0

    2 reviews

    Dined on 20 February 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    When I arrived they did not have a record of my booking, and didn't seem prepared to check if there was one. I had made the booking as I am totally deaf in one ear and need a specifically placed seat to be able to hear my guest. They said no corner table was available. I pointed to three free appropriately placed tables where I would be able to hear and was told I could not sit there as I was only one person. There were some 25/30 empty tables. I reminded them that my booking was for two and that my guest had not yet arrived. The staff seemed surly, disinterested and is if I was an inconvenience.

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  23. Enyaj

    London

    10 reviews

    4.0

    10 reviews

    Dined on 16 February 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    I've used your restaurant for years and I was pleased by the nice comfy chairs but the table seemed to be very high in comparison... we all felt we were children at a grown-ups table!! Food delicious and service good. Thank you.

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  24. OpenTable Diner

    London

    1 review

    4.0

    1 review

    Dined on 16 February 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Overall good experience but we were waiting a long time for a dessert without any attention/ explanation from the staff

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  25. SarahH

    London

    2 reviews

    3.0

    2 reviews

    Dined on 15 February 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    Too many noisy children for me! It was very busy and they did their best.

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  26. Penkridgeroyal

    Staffordshire

    4 reviews

    4.0

    4 reviews

    Dined on 13 February 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4
    Restaurant was very busy, but service was still good and food vwey good and piping hot. Handy for museums and Royal Albert Hall

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  27. Mole

    London

    2 reviews

    4.0

    2 reviews

    Dined on 13 February 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 2
    The tomato bruschetta was very disappointing just small tomatoes cut in half on under grilled bread with no garlic, we had to ask for some olive oil as there was none on the dish. But the Penne Giardiniera was delicious as always with very freshly grated parmigiana!

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  28. AnnN

    London

    4 reviews

    1.0

    4 reviews

    Dined on 12 February 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2
    Waited over one hour for our food. The salad was OK ,the Lasagna was only lukewarm .Shall not we going there again. They had run out of some wines.

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  29. Jezmon

    London

    1 review

    2.0

    1 review

    Dined on 11 February 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3
    Have eaten at this branch of Carluccio's many times however it's become fairly generic. Food is fine, bog standard "Italian" dishes but just a bit bland and uninspiring. No specials on offer. Restaurant used to seem a little more lively and inviting. No sooner had we sat down we were pushed to order, not once but twice. Waited 15 minutes for main course dishes to be removed and dessert to be offered. Staff were pleasant enough, no complaints there. Value wise, it's reasonably priced. Get what you get I guess.

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  30. LynnP

    London

    3 reviews

    3.0

    3 reviews

    Dined on 11 February 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 3
    Haven’t been to Carluccios for a while. Won’t be going again. Too many items off the menu (run out of pasta!) The potatoes in my tuna salad were undercooked and the three paltry slices of tuna in the dish cold and rubbery. Focaccia was leaden and stale. Food kept going to the wrong table. Gave it three stars because my daughter’s carbonara was ok. Also expensive considering the poor quality. It’s a shame as Carluccios used to be a reliable go-to serving decent food. Not any more.

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  31. Michele8

    London

    4 reviews

    5.0

    4 reviews

    Dined on 11 February 2024

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5
    We had the friendliest welcome from our waitress. Super accomodating. Plus it wasn't too noisy (used to be super noisy). Food not top notch...and a bit cold but overall nice place.

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  32. andyleigh

    London

    3 reviews

    4.0

    3 reviews

    Dined on 7 February 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Good, varied menu, excellent food served by friendly and effiicient staff in comfortable surroundings.

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  33. MarcG

    London

    1 review

    4.0

    1 review

    Dined on 7 February 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    great staff and location ... portions on small side considering price

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  34. Petronilla

    London

    6 reviews

    5.0

    6 reviews

    Dined on 6 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had delicious food with our grandson as our guest. We all enjoyed our food enormously and well looked after by our waiter.

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  35. AliL

    Buckinghamshire

    1 review

    1.0

    1 review

    Dined on 4 February 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1
    Service without a smile, very long wait for food, tired decor, filthy toilets and not enjoyable. Won’t be visiting again nor recommend

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  36. MarianH

    London

    2 reviews

    3.0

    2 reviews

    Dined on 3 February 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2
    Service was poor but the biggest issue is the offer if 50% off mains which we were told didn't apply to the South Kensington restaurant....its all in the small print we were told. I think it was very sneaky after the front page online shouts out loud that the offer is now back for February. Poor show Carluccios. Won't be dining with you again !!

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  37. OpenTable Diner

    London

    3 reviews

    3.0

    3 reviews

    Dined on 3 February 2024

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 3
    Last time I'm going to Carluccios. It gone down hill. Tiny portions for too much money. The wine was really nice..but sorry how to lose customers quickly.

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  38. ChrisR

    London

    1 review

    5.0

    1 review

    Dined on 3 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent for a pre-show meal with friends when attending the Royal Albert Hall, which is just a 10-15 minute walk away. Good ambience, friendly and attentive service, great menu and altogether a really enjoyable dining experience.

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  39. david

    Hertfordshire

    1 review

    5.0

    1 review

    Dined on 3 February 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Great location, staff friendly, excellent food to chose from, not rushed and a most enjoyable time was had, by all.

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  40. OpenTable Diner

    London

    3 reviews

    5.0

    3 reviews

    Dined on 3 February 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food, comfortable and friendly staff. Thank you.

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FAQs

Carluccio's - South Kensington does offer delivery in partnership with Deliveroo and Just Eat. Carluccio's - South Kensington also offers takeout which you can order by calling the restaurant at 020 3907 8767.

Carluccio's - South Kensington is rated 3.8 stars by 1043 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 13 times today

Order delivery or takeout

Google Map for Carluccio's - South Kensington

1 Old Brompton Road, South Kensington, London, SW7 3HZ

Additional information

  • Area
    South Kensington
  • Hours of Operation
    Mon–Sat 08:00–22:00 Sun 09:00–21:00
  • Price
    £26 to £40
  • Cuisines
    Italian
  • Dining style
    Casual Elegant
  • Dress Code
    Casual Dress
  • Parking Details
    None
  • Payment Options
    AMEX, Mastercard, Visa
  • Additional
    Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Takeaway, Weekend Brunch, Wheelchair Access, Wine
  • Privacy Policy
  • Terms of Use
  • Impressum
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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