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Carluccio's - Southampton, Southampton, Hampshire

Carluccio's - Southampton

4.3
4.3
299 Reviews
£25 and under
Italian
Welcome to Carluccio’s Italian restaurant located in West Quay Shopping Centre, Southampton. We’re the ideal place to stop off for lunch during a shopping trip. With the marina just a few minutes away, why not stop off after a long walk along the waterfront and enjoy authentic Italian food in comfortable surroundings.

We’re open for breakfast, lunch, and dinner Monday to Sunday, offering a broad range of classic Italian food. We also cater for vegetarians/vegans and those who are following a gluten-free diet.

Make a booking

2 people

19:00


Booked 4 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Italian

  • Hours of Operation

    Mon–Fri 09:00–19:30 Sat 09:00–19:00 Sun 10:00–17:00

  • Phone number

    023 8254 2932

  • Payment Options

    AMEX, MasterCard, Visa

  • Dress Code

    Business Casual

Popular dishes

What 299 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.2Food
  • 4.4Service
  • 4.2Ambience
  • 4.1Value

NoiseModerate

Loved For

  • Hampshire

    Brunch

  • Hampshire

    Lunch

  • Southampton

    Lunch

  • Southampton

    Most Booked

Sort by

Filters

  1. MK

    MikeK

    Hampshire

    7 reviews

    5.0

    7 reviews

    Dined 4 days ago

    overall5food5service5ambience5
    Wonderful as always - good food and great service. Will be back soon.
  2. AB

    AndrewB

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience3
    Outstanding food, drink and service, a great pity it`s not open later, 7pm is VERY early to have dinner
  3. s

    shep

    Dorset

    1 review

    4.0

    1 review

    Dined on 9 June 2022

    overall4food4service5ambience4
    nice atmosphere, welcoming staff food most enjoyable. I told the waiter the chicken was better than i had eaten in Milano
  4. JD

    JennyD

    Hampshire

    1 review

    5.0

    1 review

    Dined on 30 May 2022

    overall5food5service4ambience5
    Excellent meal and really good service. Had not been for a couple of years due to the pandemic but will definitely be back!
  5. SC

    SueC

    Hampshire

    2 reviews

    5.0

    2 reviews

    Dined on 30 May 2022

    overall5food5service5ambience5
    100% perfect lunch from every aspect. Friendly efficient staff in all areas. The food was outstanding, 'proper cooking' fresh ingredients, professionally cooked. We had the lunch set menu, which is fantastic value. We'll be back, very soon!
  6. M

    Musketeer

    1 review

    3.0

    1 review

    Dined on 28 May 2022

    overall3food3service3ambience2
    Food was OK, nothing special, was overpriced for what we had. We had some bread to start but it could have been fresher as could the lemon and blueberry cake I had for desert. Nothing was terrible but nothing was fantastic.
  7. AB

    AnneB

    Hampshire

    1 review

    5.0

    1 review

    Dined on 21 May 2022

    overall5food5service5ambience5
    Excellent service and wonderful food …would definitely recommend
  8. L

    nikkiL

    Dorset

    1 review

    4.0

    1 review

    Dined on 20 May 2022

    overall4food5service5ambience4
    Had a very nice lunch at the west quay Southampton restaurant. Very nice waiting staff too. The food was excellent! Would recommend booking a table if you choose to arrive after 1pm.
  9. FW

    FrancesW

    Hampshire

    1 review

    4.0

    1 review

    Dined on 19 May 2022

    overall4food4service5ambience4
    Lovely lunch. Only ordered a lime and soda to drink and got sparkling water with a slice of lemon !!
  10. PC

    PennyC

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on 14 May 2022

    overall5food5service5ambience5
    Always the freshest and tastiest breakfast in Southampton city centre.
  11. JR

    JudyR

    Hampshire

    1 review

    5.0

    1 review

    Dined on 13 May 2022

    overall5food5service5ambience5
    From start to finish everything just flowed beautifully. The staff were friendly and efficient but did not rush us. The food was excellent. Thoroughly great time.
  12. MM

    MichaelM

    New England

    5 reviews

    5.0

    5 reviews

    Dined on 13 May 2022

    overall5food5service5ambience5
    Lovely place to lunch. Staff very welcoming and efficient. Food varied and flavorful
  13. l

    lynm

    London

    1 review

    4.0

    1 review

    Dined on 11 May 2022

    overall4food4service5ambience5
    Lovely window table as requested. The waiter was excellent! A personal greeting and service throughout. My only gripe was that the pasta was slightly ‘tired’ as though it had been under a lamp. The tiramisu was exceptional.
  14. VP

    VPat

    1 review

    1.0

    1 review

    Dined on 2 May 2022

    overall1food1service1ambience2
    The waiter was impatient and getting irritated when we asked questions about dishes on the menu. When the meal finally arrived the Chicken Milanese was just a greasy breadcrumbed chicken fillet and not a breast piece. Also it had no nice flavour Milanese flavour to it...the rosemary was non-existent. The side of garlic roast potatoes was actually burnt potatoes that had been fried to be reheated....awful. Chicken Saltimbocca was under cooked (I had pink chicken) and the parma ham that was supposedly ment to sit on top of my chicken was 3 small cut up pieces of ham. When I brought this up with the manager he said that it's because the Parma ham tends to 'crumple up' when it's cooked. I've had Parma ham plenty of times before and it's usually fine because it's not really cooked to the point that it 'crumples up'. The manager did offer me a 10% discount for my undercooked Chicken Saltimbocca. Which he forgot to put on the bill. As a note there were only 3 other tables occupied in the restaurant so not busy at all either. So Carluccio's West Quay Southampton does have to learn alot from the other successful Carluccio's restaurants around the UK. Avoid the Southampton one for now!
  15. F

    Faye

    Dorset

    2 reviews

    5.0

    2 reviews

    Dined on 2 May 2022

    overall5food5service5ambience5
    Lovely food, friendly staff, and the food arrived very quickly!
  16. T

    Toastie

    Hampshire

    1 review

    5.0

    1 review

    Dined on 1 May 2022

    overall5food5service5ambience4
    Delicious breakfast and coffee, booked the night before and had a nice table in the window
  17. CE

    ClaireE

    1 review

    4.0

    1 review

    Dined on 23 April 2022

    overall4food3service4ambience4
    All in all good but the garlic and rosemary potatoes weren't very garlicky or rosemary like.
  18. TD

    TrevorD

    1 review

    5.0

    1 review

    Dined on 21 April 2022

    overall5food5service5ambience5
    Always a nice dinner experience! The staff very friendly and lovely as usual! One of our favourite places!
  19. JC

    JohnC

    Dorset

    4 reviews

    4.0

    4 reviews

    Dined on 15 April 2022

    overall4food3service4ambience4
    Overall food was very good for the price but Chicken Milanese was a bit dry - breadcrumbs very thick. Rosemary potatoes lacking in Rosemary
  20. L

    Ladywholunches

    Hampshire

    4 reviews

    3.0

    4 reviews

    Dined on 14 April 2022

    overall3food2service3ambience3
    I thought the food was very ordinary. I had the ravioli with sage butter sauce. It was bland with nowhere near enough sage. My friend enjoyed her pasta with spicy sausage sauce though.
  21. 4

    4forlunch

    Hampshire

    1 review

    4.0

    1 review

    Dined on 9 April 2022

    overall4food5service4ambience4
    Great food and service. The main host who seated us was just lovely, especially with my young daughter. Please do give him credit, as it was very busy and he still made time to interact with her. Only downside was that we were seated next to the toilets.
  22. JC

    JaneC

    1 review

    5.0

    1 review

    Dined on 9 April 2022

    overall5food4service4ambience4
    Tasty food. Children’s menu is great value. My husband and I shared antipasti rather than eat main meals.
  23. c

    colinj

    1 review

    5.0

    1 review

    Dined on 8 April 2022

    overall5food5service5ambience4
    Food good , service attentive..what’s not to like..
  24. MK

    MikeK

    Hampshire

    7 reviews

    5.0

    7 reviews

    Dined on 5 April 2022

    overall5food5service5ambience5
    Always like going to Carluccios - good food, good service - be back soon.
  25. MB

    MichaelB

    Hampshire

    1 review

    5.0

    1 review

    Dined on 4 April 2022

    overall5food5service5ambience4
    Fabulous meal and service as usual. The only downside to Carluccio's in Southampton is the location, but can't fault anything else.
  26. IT

    IanT

    1 review

    4.0

    1 review

    Dined on 30 March 2022

    overall4food4service5ambience4
    The manager here is excellent and delivers great customer service. The food is of a high standard.
  27. GN

    GabbyN

    Berkshire

    1 review

    5.0

    1 review

    Dined on 27 March 2022

    overall5food5service5ambience5
    Lovely way to spend Mother’s Day, excellent food, atmosphere and service. A shame that there is not one closer to home.
  28. FH

    FrancescaH

    1 review

    5.0

    1 review

    Dined on 27 March 2022

    overall5food5service5ambience5
    Good food, good service - what more does anyone need?
  29. VB

    ValerieB

    Dorset

    2 reviews

    3.0

    2 reviews

    Dined on 27 March 2022

    overall3food3service2ambience3
    A family brunch for Mother’s Day. The food was enjoyable. However the service was below expected and past experience here. Server had to be asked to bring items of cooked orders on 3 occasions. The toast and butter ordered at least 3 times. Thankfully the bill was checked as we had been overcharged by £11.
  30. DW

    DebbieW

    Hampshire

    1 review

    5.0

    1 review

    Dined on 25 March 2022

    overall5food5service5ambience5
    Just perfect, no rushing, relaxed, everything beautiful thank you
  31. PS

    PaulS

    Hampshire

    1 review

    5.0

    1 review

    Dined on 24 March 2022

    overall5food5service5ambience5
    My second visit there since I discovered it and both times have been superb. The food is always fresh and served quickly. Perfect.
  32. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on 24 March 2022

    overall5food5service5ambience5
    Lovely food and excellent service
  33. R

    Russ

    Glasgow

    2 reviews

    5.0

    2 reviews

    Dined on 23 March 2022

    overall5food5service5ambience5
    Great lunch stop between shops. Good atmosphere, attentive staff and excellent menu choices.
  34. P

    Pickup

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on 23 March 2022

    overall5food5service5ambience4
    Excellent service in a convivial, contemporary atmosphere. The set menu was. Good value with plenty of choice .
  35. CP

    ColP

    Hampshire

    1 review

    3.0

    1 review

    Dined on 19 March 2022

    overall3food2service2ambience4
    Our first time here and we were looking forward to it. It took nearly 40 minutes from ordering to actually getting our meals. The restaurant was not busy as it was late Saturday afternoon, and there were plenty of staff cooking, and quite a few others serving drinks and waiting on the tables. When the food arrived it was just about warm, but not hot. The plates were also slightly warm, but not hot. The waitress was lovely, but the restaurant clearly had no system and process in place, and lots of meals were just sat on the service counter, waiting to be delivered to the tables. A table of 4 who came into the restaurant after us, and ordered long after us, had their food before us which was a bit odd. It’s a Shame, as the food was very tasty. The manager, who offered us a free coffee, and was clearly unaware of the problems we had, after speaking with our waitress he gave us a 20% discount which was a token gesture I suppose. We would like to go back, but we are not sure if it will be any different.
  36. JT

    JamT

    Hampshire

    1 review

    3.0

    1 review

    Dined on 19 March 2022

    overall3food2service2ambience1
    First of all, we were greeted with so much sass - “youre a bit late”. We booked for 12:15, arrived around 10 mins late, definitely before 12:30. Opentable clearly says ‘We have a 15 minute grace period. Please call us if you are running later than 15 minutes after your booked time.’ What’s annoying is we didn’t even do this on purpose, traffic/busy roads since the weather was glorious and it’s a Saturday AND there was a road accident. Fair enough we could have planned ahead assuming it’d be busy, BUT again, we arrived within 15 minutes. So was it really necessary to greet us like that?? So unprofessional. Anyway, food wise - was bland and dry which was disappointing. Service was slow with taking our order, and no one even asked how’s our food, wasn’t really fussed about this as this happens and it’s a Saturday but overall experience was not worth it. Wouldn’t come back again.
  37. MC

    MichaelC

    Hampshire

    3 reviews

    4.0

    3 reviews

    Dined on 18 March 2022

    overall4food3service5ambience5
    We ate the Lamb rump and chicken salimbucca and they were both OK. The lamb had bacon in the sauce and was very salty and rather one taste. The chicken was better but a bit tough and lacked vegetables. Service was excellent and the coffee was good
  38. K

    Karen

    London

    1 review

    3.0

    1 review

    Dined on 13 March 2022

    overall3food2service3ambience4
    Tuscan tree cocktail tasted terrible My salad didn’t arrive Chicken Milanese was dry and tough Very disappointing
  39. GC

    GordonC

    Hampshire

    1 review

    3.0

    1 review

    Dined on 13 March 2022

    overall3food2service5ambience3
    Good service from the helpful waitress but the food was disappointing and only just warm.
  40. RM

    RebeccaM

    Hampshire

    1 review

    3.0

    1 review

    Dined on 13 March 2022

    overall3food3service4ambience3
    Friendly staff Bruscheta was dry with no flavour and lasagna stodgy. Steak and lamb dish was cooked well. Desserts were nice.

Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Common areas deep-cleaned daily
    • Contactless payment available

FAQs

Carluccio's - Southampton does offer delivery in partnership with Just Eat. Carluccio's - Southampton also offers takeout which you can order by calling the restaurant at 023 8254 2932.

Carluccio's - Southampton is rated 4.3 stars by 299 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people

19:00


Booked 4 times today
Google Map for Carluccio's - Southampton

Food Terrace Level Unit SU55/56 West Quay Shopping Centre Southampton, Hampshire SO15 1QF

Additional information

  • Area

    Southampton

  • Hours of Operation

    Mon–Fri 09:00–19:30 Sat 09:00–19:00 Sun 10:00–17:00

  • Cuisines

    Italian

  • Dining style

    Casual Dining

  • Dress Code

    Business Casual

  • Parking Details

    Public Lot

  • Payment Options

    AMEX, MasterCard, Visa

  • Additional

    Beer, Cocktails, Gluten-free Options, Non-Smoking, Takeaway, Vegan, Wheelchair Access, Wine

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