Carluccio's - Stratford Upon Avon
I simply can’t fault carluccios in Stratford - great food, great service, great atmosphere
Staff always friendly, welcoming and accommodating. You know what you are going to get when you order, good wine and great atmosphere.
20 minutes at a table without service ~ and only then because I went to fetch someone. My meal was just about hot enough - but the spinach side dish was almost cold. I returned it as by the time someone had come to check on me I had almost finished the main course. This is not the first time I have had an issue with food temperature and there’s an incredibly simple fix ~ just ensure hot food in served on hot plates! Overall, my evening meal experience was spoilt and Carluccio's have not responded to a complaint I made online.
Even though it was busy the service and food was to Carluccio's good standard.
welcoming, friendly, professional staff that make this place a great place for lunch or dinner
The staff Jasmine and Dee were outstanding two of the best waitresses I have ever know. The evening was a special birthday celebration and it was so lovely because of them.
First of all we were NOT given the choice of the two course set meal so we thought it was not available but after the billboard in the front of the shop indicated it WAS.
Draught Peroni was NOT available and was explained to me that the barrel had run out but I think it was to stop any more barrels being opened because of imminent lockdown so I did NOT have a drink.
The food was a bad choice by both of us having the same. paying full price for poor fair, tomato Bruschetta was ONE slice of bread with loads of little tomatoes. NOT exactly like their menu picture.
The main course was seafood linguini which was tepid and not exactly loaded with seafood either.
After our previous visit where we had an excellent two course set meal we were seriously disappointed with this after paying full price from the full menu.
I didn't complain at the time. I complain with my feet.
So relieved we still have this wonderful restaurant in Stratford but you really should sell Ferrari by the glass 😉🍾🥂
A really lovely meal with excellent service . Team gave a really genuine feeling of welcome .
Will be back !!!
Food was acceptable but just about warm which was disappointing particularly as it arrived within 5 minutes of ordering! Couldn't be bothered complaining as service was not good.
All our waiters were so lovely and chatty, I’ve been here a few times and I always leave feeling happy, we were happy to tip £1 0 and we wish everyone all the best during the next few weeks!
Brunch with friends was great as ever. Good food, excellent service.
Wonderful service very attentive but not too much so. Food was outstanding.
Love this place - food is excellent as are the staff :)
Really nice meal, glad to see the place open. Nice atmosphere and as always lively food.
The olive oil sticker stated out of date but when we asked about it we were told someone had made a mistake with the date ?
Our son had gone into the restaurant and paid for a bottle of Prosecco for my husband’s birthday for when we arrived. Firstly it wasn’t offered to us but I knew about it and asked for it. I explained that my husband didn’t like Prosecco so could we have a bottle of red wine instead and we were happy to pay any difference even though the wine was cheaper- we were told we couldn’t do that and had to have the Prosecco. Surely this isn’t good customer service. I would advise anyone buying something in advance not to do so .
When arriving at the restaurant we had to wait 5 minutes for a member of staff to deal with us. Our order was taken swiftly, but our starters arrived before our drinks and we had to ask for them. Food was ok and service good after that, but when our bill arrived it was someone else’s which was £27 dearer.
For a restaurant such as Carluccios there are a number of issues , When ordering wine in a restaurant we would expect the bottle to be opened by the waiter at the table not just to bring a bottle to the table already opened. This is very poor practice indeed. Even some basic pub restaurants don do this. Also when ordering coffee at the end of the meal having to ask for sugar etc instead of it being provided, is also again poor practice.
Thank you. Another excellent meal. We felt safe and would highly recommend.
Excellent food and vg wine list.Servicecexcellentvtoo ,although the restaurant was full (with appropriate social distancing).Overall very good value for money.
Arrived to be ignored for several minutes despite having a reservation. Asked politely to be seated and was told abruptly to wait. Was finally shown to a table which was covered in pastry crumbs and spillage from last customer. Clearly had not been cleaned. Not good especially during Covid. Rude staff, dirty tables - didn’t stay for more poor service. Left and went elsewhere. Total shambles.
Always a great experience. Very friendly and efficient staff. Lovely food. Nice riverside location.
arrived on time taken to table and forgotten about for 25 mins asked passing waitress to take our order was told not her table! walked out would not recommend
Our first meal here since original lock down. Pleased to see some staff still here from last year. Menu very good and food was excellent. Preferred the new system with tables of 6, keeps the noisy parties out.
I took my wife to Carluccios Stratford for her Birthday.
During these trying times the staff went out of their way to be accomodating.
the young Lady that served us couldnt have been more pleasant or effiecient - she was attentive but stayed out of the way (an amazing trick). we ordered and the food came quickly and was piping hot, I had the Mushroom Soup and my Wife had the Calamari - they were excellent and really set us up for the main course. We both had the Chicken with Parma Ham - this was amazing, the chicken was moist and succulent and the parma ham set it off perfectly. The whole evening was superb and i would heartily recomend the restaurant to anyone who wants fine dining at sensible prices.
Not what Carluccios used to be like. No finesse at all . Even allowing for the fact that only 4 other tables were occupied , it was sadly lacking in any atmosphere. The food was just ok but considering how quiet they were chef could have made more effort. Won’t be back in a hurry. So sad considering how good it once was
Disappointing visit. Chose on our visit to Stratford because one of our party has dietary issues. On ordering was told they were out of the two things that person could easily eat. Also told there was no draft beer. Times are difficult but to be "out" of so many things was poor. Eventual choices were nothing special. The evening was saved by an amazingly helpful and friendly (and embarrassed by having to apologise for the things they didn't have) young waitress who was a delight.
We were sat at a table about 2m away from a family of six, which was okay. Then a couple arrived who knew the family of six and starting talking loudly, there was no thought about the other diners and in all honesty they shouldn’t have sat so close to our table, there was plenty of room elsewhere in the restaurant. The food and general service was great though. Apart from this the staff were wonderful and really made an effort to ensure their customers enjoyed the experience.
Very good, friendly service and visible cleaning taking place. We were there for breakfast and felt very safe. The restaurant is quite large so social distancing isn’t an issue.
Not happy with the presentation of meals served
Will not return
Excellent food excellent service- couldn’t recommend it more
Loved the food the lamb main was particularly good. The waitress who served us was very good, friendly and efficient.
Limited choice on the menu- nice cooked food but overpriced .
Always helpful and pleasant staff: nicely presented food and lots of water offered.
On the circumstances, the service was fabulous as was the food.
Very relaxed. Good social distancing and complying to Government COVID rules. Food a little expensive but good quality
Relaxed friendly atmosphere delicious food great service will return
The staff at this Branch are always super helpful and friendly, definitely a lovely welcome and service with a smile. The restaurant is always clean and tidy.
We were delighted to find that the Carluccio's we know and love is still going strong in Stratford. Excellent Italian food in style with friendly service.
Carluccio's - Stratford Upon Avon offers takeaway which you can order by calling the restaurant at 01789 267424.
Carluccio's - Stratford Upon Avon is rated 4.2 stars by 197 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.