Carluccio's - Stratford Upon Avon
Avocado & Poached Eggs
With seeds on gluten-free bread. Contains: Eggs, Sulphur Dioxide/Sulphites, Tree Nuts (Almond Nuts, Brazil Nuts, Cashew Nuts, Hazelnuts, Macadamia Nuts, Pecan Nuts, Pistachios, Walnuts). May contain: Crustaceans, Soya, Nuts, Peanuts
A very lovely lunchtime venue. Clean and staff very friendly. Good was amazing
Olga was an outstanding waotrss
I enjoyed eating at Carluccios in Stratford. It was nice food and good atmosphere
Excellent staff, good breakfast menu, hot coffee......
Didn’t like having to fill in tip info on card reader.....difficult to choose a figure.....bit clunky....and need good eyesight!....felt pressurized
Due to Covid we were sitting outside on a cold day. But the umbrellas and heaters made it cozy. The service was so friendly and couldn't do enough for us.
This was our second eating out experience and obviously it was really eating OUT experience. The restaurant did its best to keep the cold and wind out but it wasn’t ideal. If the sun had been shining we would of spent more time enjoying the experience.
Good service, happy & friendly despite slightly difficult situation.
Food was good excellent labelling of gluten free, essential fir Ceoliacs
We always like Carluccio’s in Stratford as a great view of the river as well as good food.
With the current eating restrictions - outside only - there are around 22 seats. We booked as instructed but noticed that anyone just turning up were able to have a table anyway - lunchtime.
Food was the usual good standard and service was fine, friendly- a bit slow for me but we are all different. Also we have to accept that as older customers we are not going to get the attention younger customers receive.
Had the set menu although they tried to say it was not available - difficult as it was on the notice at the entrance to the outside area and on the website. Was all sorted amicably.
Nicely set out tables. Really friendly staff. Good social distancing measures in place. Nice coffee but brunch was a bit disappointing. For someone who doesn’t eat eggs there wasn’t a great choice.
Standing outside waiting to be seen to my partner went inside to use the toilet she asked a member of staff if she could and she didn’t acknowledge her after asking again she said yes without looking up, she then had to ask where they were, as she walked off she heard another member of staff saying ‘toilets are for customers only’. To which my partner replied I am a customer I just haven’t been seen to (we had pre booked and were waiting to be seen to).
We were eventually seated and soon realised our overhead heater wasn’t working and it was an extremely cold.l day.
The food wasn’t great, seemed rushed as it arrived almost immediately, the the seafood linguine smelt very strong and not of good quality seafood.
A couple next to us left and the waiter cleaned the table, we decided to move over as their heater was working, to only be approached by another staff member to say this wasn’t allowed due to COVID even though we had seen him clean the tables, we were made to feel like children being told off.
Overall very unimpressed as it was for a date!
Only back open 10days, but well organised, friendly , happy staff .
It was cold so the Outdoor heater much appreciated.
Food hot and tasty. Good Gluten free choices
Thank you all
Very friendly staff had light lunch very tasty and the G&T was perfect
Great to be back at Carluccios, always very good menu ,ambiance and customer service.
Food very good. Service very slow considering they were only dealing with a few outside tables. I had to ask for our order to be taken after quite a long wait, ask for the bill, everyone inside and no-one checking to see if were needed anything. Staff rearranging metal chairs on the paving by dragging them made a deafening noise - no awareness of customers' needs.
I always enjoy Carluccio's and service used to be excellent in 'normal' times.
Let's hope we are back to normal service from June 2021
One of my favourite restaurants in Stratford. The staff go above and beyond and make every visit hugely pleasurable.
Poor tables outside. Little care taken
Very bad staff attitude. Arrived 8 minutes early and told to come back at the time we booked. Did so but then immediately felt unwelcome by the senior person on duty. We did not stay.
Great food. Timely service and Covid safe. Nice patio heaters too although on heater not working but was ok day which was lucky for us.
Food was good but service poor
No problem being outside as patio heaters helped but would have managed without
Food was good and staff friendly. Unfortunately we were overcharged. We all ordered from the set menu but we're charged individual amounts
I simply can’t fault carluccios in Stratford - great food, great service, great atmosphere
Staff always friendly, welcoming and accommodating. You know what you are going to get when you order, good wine and great atmosphere.
20 minutes at a table without service ~ and only then because I went to fetch someone. My meal was just about hot enough - but the spinach side dish was almost cold. I returned it as by the time someone had come to check on me I had almost finished the main course. This is not the first time I have had an issue with food temperature and there’s an incredibly simple fix ~ just ensure hot food in served on hot plates! Overall, my evening meal experience was spoilt and Carluccio's have not responded to a complaint I made online.
Even though it was busy the service and food was to Carluccio's good standard.
welcoming, friendly, professional staff that make this place a great place for lunch or dinner
The staff Jasmine and Dee were outstanding two of the best waitresses I have ever know. The evening was a special birthday celebration and it was so lovely because of them.
First of all we were NOT given the choice of the two course set meal so we thought it was not available but after the billboard in the front of the shop indicated it WAS.
Draught Peroni was NOT available and was explained to me that the barrel had run out but I think it was to stop any more barrels being opened because of imminent lockdown so I did NOT have a drink.
The food was a bad choice by both of us having the same. paying full price for poor fair, tomato Bruschetta was ONE slice of bread with loads of little tomatoes. NOT exactly like their menu picture.
The main course was seafood linguini which was tepid and not exactly loaded with seafood either.
After our previous visit where we had an excellent two course set meal we were seriously disappointed with this after paying full price from the full menu.
I didn't complain at the time. I complain with my feet.
So relieved we still have this wonderful restaurant in Stratford but you really should sell Ferrari by the glass 😉🍾🥂
A really lovely meal with excellent service . Team gave a really genuine feeling of welcome .
Will be back !!!
Food was acceptable but just about warm which was disappointing particularly as it arrived within 5 minutes of ordering! Couldn't be bothered complaining as service was not good.
All our waiters were so lovely and chatty, I’ve been here a few times and I always leave feeling happy, we were happy to tip £1 0 and we wish everyone all the best during the next few weeks!
Brunch with friends was great as ever. Good food, excellent service.
Wonderful service very attentive but not too much so. Food was outstanding.
Love this place - food is excellent as are the staff :)
Really nice meal, glad to see the place open. Nice atmosphere and as always lively food.
The olive oil sticker stated out of date but when we asked about it we were told someone had made a mistake with the date ?
Our son had gone into the restaurant and paid for a bottle of Prosecco for my husband’s birthday for when we arrived. Firstly it wasn’t offered to us but I knew about it and asked for it. I explained that my husband didn’t like Prosecco so could we have a bottle of red wine instead and we were happy to pay any difference even though the wine was cheaper- we were told we couldn’t do that and had to have the Prosecco. Surely this isn’t good customer service. I would advise anyone buying something in advance not to do so .
When arriving at the restaurant we had to wait 5 minutes for a member of staff to deal with us. Our order was taken swiftly, but our starters arrived before our drinks and we had to ask for them. Food was ok and service good after that, but when our bill arrived it was someone else’s which was £27 dearer.
For a restaurant such as Carluccios there are a number of issues , When ordering wine in a restaurant we would expect the bottle to be opened by the waiter at the table not just to bring a bottle to the table already opened. This is very poor practice indeed. Even some basic pub restaurants don do this. Also when ordering coffee at the end of the meal having to ask for sugar etc instead of it being provided, is also again poor practice.
Thank you. Another excellent meal. We felt safe and would highly recommend.
Carluccio's - Stratford Upon Avon does offer delivery in partnership with Deliveroo. Carluccio's - Stratford Upon Avon also offers takeaway which you can order by calling the restaurant at 01789 267424.
Carluccio's - Stratford Upon Avon is rated 4.2 stars by 216 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.