Carluccio's - Walton-on-Thames

4.3
184 reviews
£25 and under
Italian
Welcome to Carluccio’s Italian restaurant in Walton-on-Thames. We have a sunny south facing terrace, the perfect place for al fresco dining. In the middle of The Heart Shopping Centre, we’re ideal to take a break from shopping to sample some authentic Italian food.

We’re open for breakfast, lunch and dinner Monday to Sunday, offering a range of classic dishes. We also cater for vegetarians/vegans and those who are following a gluten free diet.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Physical distancing
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
Screening
  • Sick staff prohibited in the workplace
What 184 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.4
service
4.1
ambience
4.2
value
Noise · Moderate
89% of people would recommend it to a friend
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PJ
PamJ
Surrey
1 review
Dined a day ago
Overall4food5service5ambience4

This visit was better than the last few times.
Disappointed my first choice wasn’t available 🙁staff very polite and efficient.
Look forward to are next visit.

OT
OpenTable Diner
Surrey
1 review
Dined on 23 July 2021
Overall5food5service5ambience5

A lovely meal with attentive service

D
Daisy
1 review
Dined on 22 July 2021
Overall2food2service2ambience1

Food was awful and steak (described as pink on menu) was dry and dark. We politely complained but our waitress did nothing more than a quiet “ok I’m sorry”. No discount, she didn’t offer to take it back or even speak to chef.

YK
YassK
Surrey
2 reviews
Dined on 18 July 2021
Overall5food5service5ambience5

Fantastic food, excellent services and very friendly staff.

LS
LinziS
Surrey
1 review
Dined on 16 July 2021
Overall2food1service4ambience2

Awful meal . Will not be eating here again . Sad Cobham Carluccios closed it was the best around

YK
YassK
Surrey
2 reviews
Dined on 11 July 2021
Overall5food5service5ambience5

Fabulous place, excellent food and superb services

CT
CatrinaT
1 review
Dined on 4 July 2021
Overall5food5service5ambience5

As always lovely atmosphere to catch up with friends

PG
PaulG
Oxford
6 reviews
Dined on 1 July 2021
Overall5food5service5ambience5

Had lunch with my mum. Both of us had very good main courses. My mum had the tiramisu which didn’t touch the sides.

MD
MaggieD
London
1 review
Dined on 26 June 2021
Overall5food5service5ambience5

Thank you for a lovely lunch time experience, the food & service were very good so we left 2 happy customers

OT
OpenTable Diner
Surrey
1 review
Dined on 23 June 2021
Overall5food5service5ambience4

Food was lovely! Staff so friendly

HC
HelenC
Surrey
2 reviews
Dined on 19 June 2021
Overall5food5service5ambience5

Great meal with family. Good quality and enjoyed by all

l
viplouisfblog
London
22 reviews
Dined on 19 June 2021
Overall3food3service2ambience3

Let’s face it: Carluccio’s isn’t going to be super-sophisticated on any level. It was all OK and easy enough, though the ambience (outside seating - BTW the photo on the restaurant here is the wrong one - looks nothing like this!) is impacted by the scaffolding going up to the flats above - I think this is due to be in situ for at least nine months as they deal with the cladding.

P
Purpleone
Surrey
1 review
Dined on 19 June 2021
Overall4food4service4ambience4

Service was prompt, friendly and attentive. We were there for breakfast and all of 5 of us were happy with our food.

AE
AmyE
London
1 review
Dined on 18 June 2021
Overall5food5service5ambience4

Lovely experience, the food was excellent and the staff were very attentive

l
lavadis
London
9 reviews
Dined on 17 June 2021
Overall5food5service5ambience5

I love this place - great food, great atmosphere. I would strongly recommends this to everyone.

A
Alice
London
1 review
Dined on 17 June 2021
Overall5food5service5ambience4

Always guaranteed to have delicious food! Never fails.

JH
JolandaH
Surrey
2 reviews
Dined on 17 June 2021
Overall5food5service5ambience4

Love the food pasta is always good and never disappoints

KC
KayC
London
1 review
Dined on 16 June 2021
Overall3food3service2ambience2

Slow service, slow to be greeted when only 2 tables were in. Slow to come back to take orders.
Staff in training - which is acceptable, however when asking a question about a dish on the menu they didn’t offer to check and just said I am training. Which meant our questions were not ever answered.

S
Sara
Surrey
1 review
Dined on 12 June 2021
Overall4food2service4ambience4

Since the last time I’ve been there, last year, The food quality and flavor isn’t the same at all. Even deserts were tasteless. Good quality has decreased a lot. Nothing to say about the staff who were very kind. Not coming back.

JC
JoeC
Surrey
3 reviews
Dined on 12 June 2021
Overall5food5service5ambience5

Yeah good to be back after such a long absence.
Heard a few had closed down during lockdown. Relieved this wasn’t one of them.
Very convenient as I live next door. Kids like it too.
Look forward to being a regular again.

GC
GillianC
London
1 review
Dined on 12 June 2021
Overall4food4service4ambience4

Overall very satisfactory, however, one of our party’s first two choices of drink we’re unavailable and also neither of her choice of ice cream! Lack of any diet drink other than cola also a problem as one of our party is diabetic and doesn’t like cola!

VC
VishalC
1 review
Dined on 5 June 2021
Overall1food1service3ambience4

food is too pricy and is not as tasty as other Italian resturants around. complete waste of money and not worth it.

D
David
1 review
Dined on 5 June 2021
Overall4food5service5ambience3

Nice to be served by an Italian waiter! Delicious food and drink as usual. During the evening, however, a toddler was allowed to run around the restaurant screaming, both parents and staff ignored her which spoiled the atmosphere of an adults’ evening out. The evening was further interrupted by a fire alarm going off before we had time to order desserts, no member of staff came to tell customers what the alarm was and there was no effort to keep customers reassured. We paid up and left without a word of apology from the manager.

CC
CCollins
London
1 review
Dined on 4 June 2021
Overall1food1service1ambience2

Disappointing. Understaffed. Waited ages for food, which arrived cold. Very poor table service.

AE
AmandaE
London
1 review
Dined on 3 June 2021
Overall4food4service5ambience2

Good food, great service - shame about the scaffolding and works that completely change the outdoor experience

NT
NickyT
London
1 review
Dined on 31 May 2021
Overall4food4service5ambience4

Service was very attentive and the food was good, but overpriced.

NS
NinaS
London
1 review
Dined on 31 May 2021
Overall1food1service5ambience1

New chef was not great ..food undercooked and no sea food ! Manager was great though.

K
Katy
London
1 review
Dined on 30 May 2021
Overall2food2service2ambience1

It was a bland brunch. The waiters seemed not have had any training as they didn't bring the kids food first, didn't check which menu we wanted, and generally there was no urgency to anything. The food was OK, but nothing special. The place was rather empty too, so the servers were idle a lot of the time...which made the lack of care more annoying. Overall a very lacklustre experience.

RP
RayP
Surrey
1 review
Dined on 28 May 2021
Overall4food4service2ambience4

Food was nice but after our meal it took 20 minutes to get the bill and we had to ask 3 times. I know staff are busy but we feel we were forgotten.

E
Enri
1 review
Dined on 28 May 2021
Overall5food5service5ambience5

Excellent service. Friendly and courteous staff. Enjoyed the experience

D
Desiree
Surrey
1 review
Dined on 27 May 2021
Overall4food1service4ambience4

I have been going to Carluccio’s in Walton on Thames and Cobham for years. Never have I had such a horrible meal. There were four of us going out for a treat. My husband had the Seafood Linguine and I had the Vegenese Spaghetti. We have both had these dishes before so know we like them. Not this time. The spaghetti was so dry it was unbelievable and virtually inedible. Where was the vegenese sause? It was just a bit of chopped tomatoes, not much sauce so it was dry. Same with the Seafood Linquine. Absolutely awful. I didn’t complain to the waiter at the time because we felt sorry for him running around outside and inside and generally overworked. You really need to get your act together. Also when people like a dish why do you take it off the menu? Or change it, like the verdure board. You put less and less on it and made it not worth having then took off menu. To be honest I don’t think we will be going back to Carluccio’s for a very long time. We spent well over £100 and expect a decent meal.

DP
DixineP
Surrey
1 review
Dined on 26 May 2021
Overall5food5service5ambience5

Most enjoyable evening. Our waiter was the star and was very helpful and intresting.

DT
DoraTheExplorer
1 review
Dined on 26 May 2021
Overall4food5service5ambience4

Staff were lovely, service was a little slow, but nothing to really complain about, food was amazing as always. Was surprised at the bill, it seemed expensive for what we had, but we don't eat out often, so maybe it's just normal these days

g
grahamm
Surrey
1 review
Dined on 23 May 2021
Overall3food3service3ambience3

It was just ok. We both had different meals and both of us thought it was just average.

M
Marge
1 review
Dined on 23 May 2021
Overall3food2service4ambience3

No ketchup left despite being opposite Sainsbury’s. Ordered the vegan and it arrived with no potatoes and no pumpkin seeds as described on the menu. Staff nice enough but did feel a bit disappointed as it was a birthday treat. Would think twice about booking again.

E
Evie
1 review
Dined on 22 May 2021
Overall4food2service4ambience4

During my meal I had a stomach ache, not sure if it was to do with the food or another problem. Food was very good overall.

KR
KarinR
London
2 reviews
Dined on 22 May 2021
Overall5food5service5ambience5

Lovely restaurant for brunch, nice ambience and fast service. Will be back soon!

KO
KarlO
London
4 reviews
Dined on 19 May 2021
Overall4food4service4ambience4

Helpful friendly staff. A regular venue for our family. Good value for money. Decent standard of food. We will come back in the near future.

E
Elena
1 review
Dined on 19 May 2021
Overall3food2service4ambience2

Food is very expensive and not much choice . £13+ for a plate of pasta I think is excessive. £4 for a bit of bread??
Service was very good and the food came out quickly. Portions sizes are good.

N
Nonna
Surrey
2 reviews
Dined on 19 May 2021
Overall5food5service5ambience4

Super food and great service - such a lovely place to meet up with friends and enjoy the flavours of Italy.

FAQs

Carluccio's - Walton-on-Thames does offer delivery in partnership with Deliveroo and Just Eat. Carluccio's - Walton-on-Thames also offers takeaway which you can order by calling the restaurant at 01932 246396.

Carluccio's - Walton-on-Thames is rated 4.3 stars by 184 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.