Casa Italia Rodrizio
Situated by the Mayflower Theatre, Casa Italia is the perfect venue for pre and post theatre drinking and dining.
Not very welcoming upon arrival. We were asked if we had booked via groupon, when we replied no we were told ‘well you have to pay full price then’ . Tried to order desert but told no because the kitchen had closed. The manager eventually overturned this but then they didn’t have what I wanted to order anyway. All in all a rather disappointing experience.
We had a voucher from Groupon and when we presented it to someone, who later identified themselves as the manager, they became very angry. Flinging their arms about, saying that the company who organise the Groupon keep doing this, they don't honour vouchers on valentine's day, before storming off. We were very upset as this was not the case when booking, do decided to leave. Before leaving I suggested maybe the manager needed to retrain in customer service, he then subjected me to a barrage of abuse which confirmed why we will never be dining at this establishment!
We made a booking, turned up at the restaurant to be told they are closed, so we had to find somewhere else to eat, even later on it said there were still bookings available, a completely spoilt evening and a waste of time, do not give these people your custom
Considering it was closed but still allowed to book a reservation i'd say it was poor
Delicious food, friendly staff especially the owner, lovely atmosphere, great location and good value meal.
Nice basic food overall. There wasn't much of a selection on the buffet side of things but it was all very tasty nonetheless.
Lovely food brilliant service would highly recommend
Absolute fantastic Night had at this restaurant, From the minute of walking in to paying the bill the service was really good. Lots of choice to eat and food was piping hot and constantly topped up and monitored.
Nice to sit at bar and have a drink before meal. Manager and staff friendly and attentive even though the restaurant was full. Excellent range of food (salads, pasta, potatoes, veg). All hot and restocked regularly.
Would definitely recommend.
Groupon deal led to this visit, food was good, lots of choice from the buffet however the rice dish was a little bland, most of the pasta dishes where as expected at an all you can eat except the carbonara which was nice. The meat served was sausage, gammon and steak, the sausage being the only meat that was offered more than once, the meat was good and we where offered a couple of slices of pizza. Not quite the same feel as casa Brazil which having now experienced both I prefer. The manager looked quite harassed and the waitress explained that they had had a lot of unexpected customers as there was a show on (they are very close to the mayflower) that they didn't know about. Despite having lots of empty tables they had a 40 min wait for walk ins, we had booked so only had a short wait, as they didn't have many staff working I believe I only saw 3 and our original waitress left after half an hour of us being there being replaced by the chef/server.
The staff (and manager in particular) are lovely and make you feel welcome at all times. The buffet could be more authentic, but the meat that comes round (along other things) is very tasty. It was sad to see the place so quiet however the restaurant has a lot of positives.
Lovely evening spent with family. Excellent food as usual & fantastic value for money. Love this place
Yet another enjoyable visit.Please bring back the chocolate pizza and the stuffed eggs.
Tried to change my booking from three to six - Open Table didn't show this - contacted Casa Italia via Facebook.
Excellent value for money. Friendly staff, quick service
Always look forward to visiting Casa Italia before going to the Theatre. Missing the stuffed eggs, which were always a favourite, and the chocolate pizza, which ar'nt served now.
Our visit is part of the day out, and love introducing people who hav'nt been before
Staff were very friendly
My first visit. Only found this lovely place as the theatre restaurant was full. What a stroke of luck. Staff very welcoming and attentive. But not too much. Food..well the best pasta ever. Have been telling my friends ever since . I do go to the theatre often. This place will be an essential part of my visit . Thank you.
Casa Italia Rodrizio does offer delivery in partnership with Deliveroo.
Casa Italia Rodrizio is rated 3.8 stars by 18 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.