Castell Rooftop Lounge
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Limited number of seated diners
- Extra space between tables
- Waiting staff wear masks
- Diners must wear masks unless eating or drinking
One of the best rooftops I’ve ever been in nyc in the past 10 years, highly recommend
They need a better food menu. The margarita was good though.
Super bonito buen servicio , pero deberían tener más opciones en el menú de comida
Too noisy, the staff didn’t agree to reduce music volume
The experience was nice but our waitress was really not patient with us. We were a group if 6 with dietary restrictions and she was very impatient and didn't make us feel welcome.
I believe I was racially profiled at this establishment. I (Black male) booked a seating for 2. The waitress directed us to the stool and cocktail table seating outside on the patio. To the left I noticed lounge couches and politely asked if we can be seated there as there were about 4 spaces available. She responded "..we usually reserve those areas for bigger parties." I was flabbergasted because 2 spaces on the lounge couches were being occupied by parties of 2.
As we sat, I noticed other people of color being sat along the side of the cocktail tables, & people who were not of color were being sat on the lounge couches.
About 10-15min into our seating, a party of 2 (not of color) was seated in the same spot that I asked to be seated in. Shortly after, another party of 2 was seated.
I became very upset and left the establishment.
Nice ambiance but I would not recommend.
They're also a little pricey for the small portions they serve.
Drinks are good but not worth the price.
Good for adults, but not with kids aside.
Need to get more comfortable chairs or add a cushion. Legit only drawback for this spot. Need more accommodations for cold weather when seating people, no one asked for indoor or outdoor seating. We were just sat and it was cold, forcing us to leave early.
Not a great cocktail menu, views could be better but I get thats out of their control, food tolerable, service was very slow, drinks were not that good at all, Overall moderate compared to some other similar experiences
We sat outside, it was a chilly evening. The staff moved heating lamps for us and made sure everyone had a blanket. They were wonderful, and we had a great time!
The food and the drinks were great! The ambiance was chill and celebratory. Our waitress, Caroline was awesome.
Loved the music! The vibes were great overall. We got the crostini with ricotta and potatoes bravas. I would go back just for those potatoes. I would totally recommend.
Server did not mention that a 20% service fee had already been added to the bill, and I didn’t realize until later that night that I had given 20% tip on the bill that already had a 20% “service charge” built in. I am more than happy to tip very well, however I would have expected the server to let us know... seems shady. I will not go back there.
Nice view but very expensive and they only let us stay at the table for 90 min. Not impressed
Very pretty rooftop and quick and attentive service by the waiter. However,the only thing I will say is I felt rushed the whole time. They mention you have the reservation for 90 min which I think it’s strange to be timed as if it was a bottomless brunch. We sat down at 420 and when it was 520 the waiter mentioned my 90 minutes was ending. He told me the host mentioned we came in at 4 which was not accurate. . If I wouldn’t have questioned or asked the waiter to please double check we would have had to leave earlier than our reserved allowed time. We were still ordering our second round of drinks and barely finished our appetizer at this point. They took our plate away and we still had food left. Unfortunately. This just made the experience not so great.
If you do go just make sure you order everything fast and really check the time you sit down because they might clock you incorrectly.
Great venue. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Ambience a little high. Cocktails ok, not impressive, but neither were they disappointing. View to Empire State gives a good New York feeling, but there is nothing else lifting it up above the alternative rooftops in midtown.
Loved this rooftop! Tapas and drinks were delicious. Can’t wait to go back.
We went on a rainy day right when they opened and it was empty. Our server was training and absolutely phenomenal! We hope to visit on our next trip.
Staff was very accommodating and welcoming! They were able to accommodate an extra person last minute!
Nos encantó este lugar, tiene una vista increible.
Such an awesome place, will definitely be back!!
When I was greeted by the host it was a unwelcoming approach I received. I proceed to give my name because I did obtain a reservation and wanted to secure a table for 2. The host began scrolling down her I-Pad passing my name several times until I finally became a bit moved to retrieve my name for her. She then proceeded to walk towards the table she assigned to us. The table was not accommodating at all since it was located behind the door. This made my company and I decide to leave the restaurant. I was beyond disheartened by how I was treated along with my company. I trust that you will look into these matters with the sternness of seriousness. Thank you in advance.
Very fun night in Times Square area without feeling too overwhelmed! Ambience on a Friday night around sunset (7pm) was casual, not too stuffy and perfect for having a fun conversation. Drinks are a little pricey but worth it for the view and kind service. As of March 2021 you have to order food with drinks per NY state law--crostini with fig was amazing. They do enforce a 90 minute per table limit, which was a little annoying because the bar wasn't full w/ several open tables when we were leaving and we felt a little rushed. Willing to overlook the last part as Castell was an overall great experience!
Awesome rooftop bar.
The atmosphere is lovely, the cocktails and food a delicious and the service is on the point 👌
Doors to the terrace were open so there was a consistent flow of air. We had been seat at a table between the inside and outdoor space since the evening was chilly. Food was very good but wish they had more vegetarian choices and that they service hot non-alcoholic drinks.
Great drinks and service.
Loved it! Beautiful views, wonderful service, the tapas were delicious as was the sangria recommendation by our waitress. Only change id make was the heat lamps for the outdoor tables were high up and 1 of 2 was on. Did not feel warmth. They do however provide blankets which is a plus. Wish they would use the patio heaters or something lower. Other than that highly recommend! Its a must for a romantic date or a group gathering.
At no point did any of the waiters explain how the menu is viewed. All they said is “this is the menu” in reference to something in a glass square on the table.
Menu items were Tapas only and this was a bit strange for “dinner”. Even the drink options were limited in terms of variety, they do not cater for non drinkers or persons who do not drink vodka and tequila.
The views are great, I would go back but not for dinner unless I am going for a pre-dinner drink
The server was very kind and courteous. He made my friends and I drinks tailored to our taste and they were very refreshing.
Overpriced. Would not recommend the sliders. The view isn’t great but the overall vibe of the place is nice and relaxing. Good place to come for small snacks and drinks. Just know you’ll be paying midtown Manhattan prices.
Probably one of the smoothest and most relaxing anniversaries I ever had here!
The manager recommended a meat with papas bravas that was delicious!
Service was amazing, our waiter was really helpful in picking out drinks. The shrimp cocktail we got was really gross. For $22 I expected shrimp to be cooked correctly but my fiancé and I both thought they tasted really over cooked, mealy and like they had been sitting out for a while. For the price of the drinks and food compared to the actual quality I wouldn’t recommend. Is a beautiful clean place though.
Amazingly great!!! Love this place!! Will definitely be back!!
Vibes were amazing ! The service was fair ! The food was good and the place is prettt comfortable I had a good birthday
Cozy and nice atmosphere, but service was extremely lacking. Took too long for drinks to come out. We were seated before a couple sitting behind us and they were served before us. Our server, Carlos never came to check in on us. We had to ask another server to call our server over just so we could ask him what's taking so long for our drinks when everyone else around us was being served. He stated that he was going to tell us he didn't have anymore Glenlivet when he brought the other drink over to the table. Instead of making us wait, it would've been smarter to just be upfront and tell us you didn't have it so we could've ordered something else. Coming from a hospitality background and understanding how customer service/guest service works, this lounge needs to retrain their staff. Such a nice place, but the service really brought the rating down.
Outstanding place and great service!
The atmosphere is beautiful, servers were pleasant and attentive. There needs to be more menu options and the drinks are pricey but it was a wonderful experience and would definitely go back.
Castell Rooftop Lounge is rated 4.5 stars by 172 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.