Charlotte's Bistro

4.4
1560 reviews
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£26 to £40
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British
Top tags:
  • Good for a Date
  • Neighbourhood Gem
  • Fit for Foodies
Charlotte’s Bistro is an independently owned informal neighbourhood bar & restaurant. More daughter than sister to the longstanding Charlotte’s Place restaurant on Ealing Common, we first opened in 2010 on a mission to offer inventive drinks as well as the award winning food we were already famous for.

We take great pride in sourcing high quality local produce and handle it with great care. From bread, stocks and ice creams in the kitchen, to purées, cordials and infusions on the bar, naturally we make them all.

Working with only seasonal ingredients, about a third of our menu changes every month. The cocktail bar works exclusively with fresh, seasonal ingredients and high quality artisan products.

Awarded Good Food Guide London Restaurant of the Year 2015 and Best Loved Local by Time Out Love London Awards 2015 and 2016!

PLEASE NOTE: We accept payment by debit cards, credit cards, AMEX and Apple Pay but not by cash or cheque.
Dining Style
Casual Elegant
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Cuisines
British, European
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Hours of Operation
Monday - Saturday: 12pm-12am
Sunday: 12pm-11pm
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Phone number
020 8742 3590
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Payment Options
AMEX, MasterCard, Visa
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Dress Code
Casual Dress
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Executive Chef
Pierre-Alain Simonin
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Parking Details
There is plenty of Pay and Display in the area including on Turnham Green Terrace itself.
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Public Transit
We are two minutes walk from Turnham Green Station. Come out of the station, turn left and walk about 100 yards almost to the end of Turnham Green Terrace. We are on the left hand side. That's it.
Additional
Bar Dining, Bar/Lounge, Beer, Cocktails, Full Bar, Non-Smoking, Wine
What 1560 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.3
service
4.2
ambience
4.1
value
Noise · Moderate
94% of people would recommend it to a friend
5
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SL
Yorkshire
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

Amazing food and great service to go with it. Best meal had in a long time

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JM
Kent
10 reviews
Dined 4 days ago
Overall 5food 5service 3ambience 4

The food was brilliant. Some unusual combinations made the evening a delight. We will come again when we are next in the area.

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LC
London
8 reviews
Dined 5 days ago
Overall 4food 5service 3ambience 4

Great food as always, but feel they were understaffed and struggling to cope with numbers.

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F
Yorkshire
2 reviews
Dined on 2 December 2018
Overall 4food 4service 4ambience 4

We were a group of 7 meeting for Sunday lunch - my treat. We all chose different starters and mains and everyone was impressed by the quality of the food - absolutely delicious!
Would we come again! Absolutely !!!!

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NG
London
1 review
Dined on 26 November 2018
Overall 4food 4service 2ambience 2

The food was amazing but the restaurant was so loud I could barely hear the conversation at our table which kinda ruined the evening. The waiting staff were quite abrupt, scruffy and clearly didn't want to be there.

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OT
London
4 reviews
Dined on 22 November 2018
Overall 4food 4service 3ambience 3

Very good food. Curious wine list which could do with a rethink.

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AR
London
1 review
Dined on 18 November 2018
Overall 5food 5service 5ambience 5

An amazing evening spent celebrating my girlfriends birthday. Charlotte our waitress for the evening was extremely pleasant and professional at all times. Highly recommend going to this restaurant! The dining experience was extraordinary! :)

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s
London
45 reviews
Dined on 18 November 2018
Overall 4food 5service 4ambience 4

Had an early dinner on

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D
London
58 reviews
Dined on 18 November 2018
Overall 5food 5service 5ambience 5

Excellent food. Relaxed atmosphere and friendly staff

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SB
London
3 reviews
Dined on 17 November 2018
Overall 4food 4service 4ambience 3

Very nice with great value for money. Food good service fair; had to ask for cutlery. The only downside, toilets were smelly and we were sat on a table opposite them. Every time the door opened we got a whiff of them - really puts you off food.

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OT
London
2 reviews
Dined on 13 November 2018
Overall 5food 5service 5ambience 5

First time at the restaurant for a while and great food and service. Definitely becoming a regular again.

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JM
London
3 reviews
Dined on 13 November 2018
Overall 5food 5service 5ambience 4

Fabulous service, food and cocktails. Everyone was very friendly and the complimentary birthday drink was lovely. Always a pleasure dining here.

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PO
London
5 reviews
Dined on 2 November 2018
Overall 4food 4service 4ambience 5

Good food, but pricey. We had an issue with whether additional aperitifs (of Sipsmith gin) should be provided free of charge; our party had been to the local Sipsmith Gin Distillery and were told there that this was the case, but denied by the restaurant.

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LB
London
1 review
Dined on 2 November 2018
Overall 4food 5service 2ambience 4

Everything was good except I was presented a wine list the pages were torn and badly stained
When presented with the dessert menu - they were also badly stained .

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KW
London
2 reviews
Dined on 2 November 2018
Overall 5food 5service 4ambience 4

Fantastic meal, had the early diner offer, great value for top quality food.

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AK
London
1 review
Dined on 1 November 2018
Overall 5food 5service 5ambience 5

Really good food and a great drinks menu - including 3 pages of gin.

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G
London
58 reviews
Dined on 31 October 2018
Overall 1food 2service 1ambience 1

What was planned was a relaxing evening to catch up on news and events, turned out to be an evening of cruel frustration and torment from our clearly inexperienced and acerbic waitress. She pestered and pestered, interrupted twice then marched off. We were never to be acknowledged or helped by her again. We complained to the apparent manager but I doubt if anything will he said.
Well I will say just one thing loudly. NEVER AGAIN CHARLOTTE! NEVER!!!?

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Y
Surrey
1 review
Dined on 27 October 2018
Overall 5food 4service 5ambience 5

First timers - lovely delicious meal and very nice service perfect for entertaining friends who love good food.

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M
London
1 review
Dined on 21 October 2018
Overall 5food 5service 5ambience 5

Friendly and helpful staff. Great atmosphere ... we had an amazing night

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VD
London
1 review
Dined on 20 October 2018
Overall 3food 2service 2ambience 4

We had wanted to visit this restaurant since moving to the area and booked it for a family meal on saturday night. Sadly we were left a bit disappointed - it’s a lovely restaurant with some nice drinks and a good atmosphere but the service was a bit all over the place (things turned up out of sequence and the server clearly forgot one drinks order plus no one seemed to want to meet our eye when we needed something) and the food was average really. Not bad just not great and for the price and reputation we expected better. We decided to skip dessert and go to a local ice cream shop which is an indication of how the whole party felt. Hopefully feedback will be taken on board as it clearly has been doing things right in general given the reviews.

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p
London
7 reviews
Dined on 20 October 2018
Overall 4food 4service 5ambience 4

Had a pre-theatre meal before a concert. With a 6:30 booking, we managed 3 courses with an aperitif and coffee before 7:30pm, and never felt rushed by the staff. Just good food, served promptly - just what we wanted.

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GF
London
4 reviews
Dined on 14 October 2018
Overall 3food 1service 4ambience 4

Hard to believe a Sunday lunch menu runs out of roast when it was quite empty and not late. Thankfully the duck confit was a workable substitute. A disappointment as normally food, like the drinks, is superb.

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TL
London
2 reviews
Dined on 14 October 2018
Overall 3food 2service 3ambience 3

Disappointing, two main courses arrived cold. The beef was tough. A friend who requested medium cooked beef twice was served rare to blue even after sending it back. His meal was untouched when cleared and nobody even bothered to ask why.
Seems to have lost it’s way.

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CJ
London
2 reviews
Dined on 13 October 2018
Overall 5food 5service 5ambience 5

Everytime we go to Charlotte's we are never disappointed! If anything is not to our taste, we get brilliant service and are immediately satisfied.
We are so pleased this is a local restaurant for us but it is definitely worth the drive!
The cocktails and food are second to none!

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HW
London
1 review
Dined on 13 October 2018
Overall 4food 5service 4ambience 4

Nice food, however limited soft drink options for those who do not drink alcohol. Quite loud and whilst the service was good, the courses were served too swiftly for my liking. We had a 8.00pm booking and would not have expected it to be so quick re starters and main, I.e. within the hour.

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AK
London
1 review
Dined on 8 October 2018
Overall 4food 5service 5ambience 4

The ox cheek and chocolate cheesecake are fantastic! We will be back to have these again!

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j
London
2 reviews
Dined on 29 September 2018
Overall 4food 4service 4ambience 4

Great little local restaurant. Always had a good experience there. Nice bar, fresh locally sourced and delicious food. Slightly disappointed this time round though. The manager was rude and unfriendly. Fair enough, we were 20mins late on our 8.30pm booking but there's no need for it. Place wasn't even fully booked. Saw her twice: once to "greet us" with her gloomy face and the other to "clear" the table at the end but it seemed too difficult for her to lean over to pick the plate and I had to hand it over to her...

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DB
London
3 reviews
Dined on 27 September 2018
Overall 4food 4service 4ambience 4

Good ambience, convenient location, and great food. Good choice from the evening menu. Food well prepared and pleasant service

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NV
London
13 reviews
Dined on 14 September 2018
Overall 4food 4service 3ambience 3

Lovely food and cocktails. Short but decent wine list. Friendly, if a little slow, service. It was fully booked in fairness. Overall a great place to dine with friends. Classy but casual and the food is excellent value.

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MB
London
2 reviews
Dined on 11 September 2018
Overall 5food 5service 5ambience 5

Great food, great value and great cocktails! What more could you want! Ive been here a few times now and I really enjoy it, will definitely be back.

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BC
London
12 reviews
Dined on 2 September 2018
Overall 3food 3service 3ambience 3

The room needs a coat of paint, it all looks a bit tired. The food was good though. No alcohol free beers. Every pub in the world stocks them, why not restaurants?

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JP
Berkshire
1 review
Dined on 1 September 2018
Overall 4food 4service 5ambience 4

Excellent local place to eat, great food and service

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OT
London
2 reviews
Dined on 31 August 2018
Overall 3food 3service 3ambience 4

Quality of the experience and the food in particular is not what it used to be. We still enjoyed a nice meal in a pleasant atmosphere and nothing about the experience was "bad", but it didn't live up to our expectations form previous visits.

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H
London
403 reviews
Dined on 30 August 2018
Overall 3food 4service 2ambience 3

I have been here many times and the food is always good, and it was again this time. The only drawback was the main course took an hour to turn up after the starter. They apologised profusely and took 50% off the bill, which is fair enough.

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H
London
6 reviews
Dined on 29 August 2018
Overall 4food 4service 3ambience 3

Really love this gem of a local restaurant, but each time I return I remember why I haven't been in a while . For me it's the noise levels. It gets deafening in the Dining space when it's full, and when you're trying to have a conversation with someone across the table (and cannot hear them) then it doesn't work for casual, have a catch-up-with-friends and family dining. All the hard surfaces in the Dining area bounce around the noise - really don't understand why the company doesn't fit some acoustic panels to help with this, and then everyone could enjoy themselves, rather than just the noisiest revellers.

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c
London
81 reviews
Dined on 29 August 2018
Overall 3food 3service 2ambience 3

Not as interesting as it could be or has been in many past visits. The starter prawn cocktail had shredded carrot in it - why? Woolly prawns and generally tasteless. Main of duck breast was better and the potato dauphinoise was perfect. Slightly odd service, with a touch of attitude.

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k
London
1 review
Dined on 25 August 2018
Overall 4food 4service 5ambience 4

First time dining here & would thoroughly recommend.. great food, great service and excellent value. Will be back.

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AF
London
2 reviews
Dined on 25 August 2018
Overall 5food 5service 5ambience 5

Excellent. Special offer over august tempted us in after a long absence but very glad we went. We’ll be back more often.

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DP
London
1 review
Dined on 25 August 2018
Overall 5food 5service 5ambience 4

Visiting family in London our second trip to Charlottes when in Chiswick-food was equally as good on second occasion Definitely would recommend

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l
London
45 reviews
Dined on 22 August 2018
Overall 5food 5service 5ambience 5

Perfect lunch once again, such great food at such good value. Wanted to stay longer for desert but had to leave for an appointment... next time!

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