Chicago Rib Shack - Clapham

3.5
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201 reviews
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£25 and under
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American
The Chicago Rib Shack is a London favourite, serving All-American greats including a selection of mouth-watering ribs, juicy burgers and mind-blowingly good chicken - accompanied perfectly by our infamous Onion Loaf (which is still made to the same recipe)! All our ribs are smoked for hours over apple-wood, while our burgers are lovingly hand-minced. Both are served alongside dangerously good milkshakes, classic American craft beers and homemade Ice Teas and Lemonades. Our ‘Rib Shack week’ kicks off with 50% off food every Monday night - yes, you heard correctly! And if you miss that why not treat yourself to one of our many other midweek deals - £1 per wing £1 per rib Wednesday | £12 Burger Thursday or Loaded Frydays!
What 201 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.5based on recent ratings
3.5
food
3.8
service
3.7
ambience
3.5
value
Noise · Moderate
69% of people would recommend it to a friend
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F
1 review
Dined 3 days ago
Overall3food3service4ambience2

The heating was broken (had been for two weeks apparently!) and therefore it was pretty cold. The food was pretty average. Not bad but nothing to write home about. The WiFi was also broken which meant they had no music either so the atmosphere was not as good as it could be. Staff were nice. Decor in there is lovely and it was huge potential, but think with the right manager and some love it could be great!

r
Manchester
2 reviews
Dined 3 days ago
Overall3food3service3ambience1

Not bad, but wouldn’t go out of my way to go back!

J
1 review
Dined 4 days ago
Overall2food2service1ambience1

The Resturant was cold the entire time, we were told only to sit in specific seats because there was only two of us, for then couples to sit in those seats anyway. We ordered are food first out of all the people in the resturant, we got given our food last as the waitress gave our food to another couple, they new they had messed up but never told us and just ignored us until we mad an issue of it. We also ordered drinks that never happened until we ordered them again. It has potential but just seems unorganised.
P.s Do not get the shakes with spirits, they are expenisve and you do not even notice it, for all I know they didnt even add any.

CM
London
5 reviews
Dined on 2 November 2019
Overall1food1service1ambience1

Very poor evening - no wonder the place is deserted - more staff than customers and very poor service.
From the restaurant's name, one would have expected Ribs to be available but along with most other stuff one expects from a restaurant, they were also off the menu.

L
London
1 review
Dined on 2 November 2019
Overall1food1service2ambience1

Poor quality food, over priced! Would not recommend!

D
London
2 reviews
Dined on 30 October 2019
Overall2food2service2ambience3

The food was okay. The chips were nice but the portion size was small, ribs were dry which was disappointing esp for a rib restaurant. 10% service charge on the bill which we paid however we didn’t feel was necessary for the type of establishment and the service they provided.

d
New York Area
1 review
Dined on 28 October 2019
Overall2food1service3ambience2

How can you sell 3 different ribs but say on arrival that you have no beef ribs or at Louis?

Bar the lack of ribs in a place called Chicago RIB Shack maybe best to call it Chicago baby back rib shack instead...

OT
London
1 review
Dined on 26 October 2019
Overall1food2service1ambience2

Service was slow and forgetting we were there. Sat there 20 minutes after our booking time, the food was ok but could have been better. We had a voucher and we were looking to spend more but we only ate what was on the menu and left. We had our family with us and they paid their food but I don’t think it was worth what we paid and things just kept going wrong.

Thanks!

OT
London
1 review
Dined on 20 October 2019
Overall4food4service5ambience3

It was very empty, being a Sunday that was expected. Nice post Cinema meal.

FK
London
2 reviews
Dined on 19 October 2019
Overall4food5service3ambience3

The minute steak and peppercorn sauce was really yummy ... with mash ! Loved it. I’d go back. My sister got the burger and thought it could do with a bit more flavour

CL
London
1 review
Dined on 12 October 2019
Overall3food2service2ambience3

Unfortunately would not recommend anyone else to come here. Made a reservation and they said that they didn’t have any tables for us, food then came out separately.

JB
1 review
Dined on 12 October 2019
Overall2food3service2ambience3

I arrived 10 minutes early and the team said this was still ok and I could sit and wait for my friend to arrive. What I ordered was very small compared to my friends and my waffles were substituted for half a flattened croissant. During our meal the service was amazing the staff filled our drinks up consistently and were always asking if we were ok. When we finished out meal 20 minutes before our time was up we were brought the service charge bill - we paid this straight away, but then the staff didn't want us to continue with our bottomless brunch, the bottomless brunch lasts for 1 hour and 30 minutes and we were told we were aloud our last drink with still 15 minutes to go! its very annoying as were not drunk or rude or causing any trouble so I don't see why we couldn't continue with the bottomless brunch, if the staff don't like people staying for the whole time then they shouldn't be working in a restaurant that provides this offer! Once we left we both went to another restaurant and ordered food and the food wasn't great and was ridiculously small.

OT
London
2 reviews
Dined on 1 October 2019
Overall5food5service4ambience4

Amazing cocktails, food was brilliant. Would return!

KS
London
1 review
Dined on 29 September 2019
Overall4food3service4ambience4

Fairly small portions - ribs of beef just one, burgers burnt.
Good service and nice ambiance.

MS
London
1 review
Dined on 27 September 2019
Overall4food4service4ambience4

Enjoyed our meal. Went there to celebrate my son’s birthday.
Staff were welcoming and very accommodating.
The wings and ribs were delicious. Nice sized portions.
Would definitely return.

SD
London
1 review
Dined on 27 September 2019
Overall5food5service5ambience5

Amazing food quick service and small so not crowded

TD
New York Area
1 review
Dined on 21 September 2019
Overall4food4service5ambience5

We had a good meal in a relaxed atmosphere with good music playing. Dessert was a little disappointing as the waffles weren’t freshly made, but overall we had a nice meal.

AH
London
3 reviews
Dined on 14 September 2019
Overall3food3service4ambience4

Disappointing food, really - both for adults and kids. Will not visit again.

OT
1 review
Dined on 13 September 2019
Overall4food5service5ambience5

Restaurant had a lovely character to it. Well lit. Friendly staff. Great tasty food all what you would expect at a rib shack. Only bad thing was they didnt do bottomless brunch on weekdays and there seemed to be only one small toilet for the women. Other than that we had a lovely experience.

KR
London
1 review
Dined on 2 September 2019
Overall5food5service5ambience5

Great food, Great price especially on Mondays. The staff are really friendly and helpful. Had a great time!

L
Brighton
1 review
Dined on 25 August 2019
Overall4food3service3ambience5

Really good ribs and chicken wings! Only thing is the waffle dessert tasted cheap and from the supermarket...

KB
London
1 review
Dined on 24 August 2019
Overall4food4service4ambience4

My kids really enjoyed everything about Chicago Rib Shack! Looking forward to our next visit.

H
London
1 review
Dined on 21 August 2019
Overall1food2service3ambience2

Only one waitress running the bar and bringing food so waited a while for anything. Food didn’t have much taste was very bland.

OT
London
1 review
Dined on 20 August 2019
Overall3food3service5ambience3

Bang on average food. Great value.

MB
1 review
Dined on 13 August 2019
Overall2food4service1ambience3

Good family environment.
The waitress got part of the order wrong..
Suggest they repeat orders to double check.
Food was quite good, and value for money... would go back but know what to expect now.
Specified a birthday on the booking, nothing done or said in relation to the celebration.

JL
1 review
Dined on 27 July 2019
Overall5food5service5ambience5

A small of friends and I went and had an absolutely amazing experience. We plan to go back very soon as the food was great as well as the great staff that attended to us even though we are quite a loud bunch

NB
London
1 review
Dined on 16 July 2019
Overall4food4service5ambience5

Ribs and chicken wings were so nice. And the portions were so filling ! Got it on a wowcher deal so really can’t complain. Toilet was pretty aswell

LB
London
1 review
Dined on 13 July 2019
Overall5food5service5ambience5

Visit this restaurant often and everyone I visit it never disappoints brilliant service, helpful waiting staff and they make you feel very relaxed

HP
London
1 review
Dined on 22 June 2019
Overall5food5service5ambience5

We had the bottomless Prosecco brunch using a groupon code. Great, attentive service, amazing value (using voucher) and lovely atmosphere.

Chicago Rib Shack - Clapham
Responded on 24 June 2019

Hello there Hannah, Many thanks for your amazing review and five star rating - your feedback means a lot to us! Its great to hear that you had smooth and friendly service. We'd love to have you back again soon!

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S
London
2 reviews
Dined on 16 June 2019
Overall5food5service5ambience5

It was great. The order was a bit mixed up but we got a little discount for that. but the service was excellent and the staff were very friendly. It was a lovely Father's Day celebration. Thanks

Chicago Rib Shack - Clapham
Responded on 20 June 2019

Hi there Sharon! Thank you for taking the time to leave us with your thoughts, we loving hearing your feedback! It's great to hear that we delivered you smooth service. We apologize for the mix up with your food order but I'm glad this was rectified in-house! We hope to see you again soon!

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RW
London
7 reviews
Dined on 16 June 2019
Overall3food3service3ambience4

We would return but would want to go with an offer as we found it quite pricey for what you got....with 6 of us [3 children] costing an average of £30 per head with only one drink each and only 3 desserts it was too expensive for an out-of-town restaurant on a quiet Sunday afternoon. Food was pleasant enough although disappointing that a Rib House can run out of chicken wings, surely one of the more popular dishes on the menu [both starter and main course] which I would not expect them to do.

AE
Bedfordshire
1 review
Dined on 12 May 2019
Overall3food4service2ambience4

Bottomless brunch. Very slow service with drinks, we were there 15 mins before we even got our first drink and service was consistently slow after that. Food was really tasty but quite small portions. Overall we enjoyed it but I wouldn't return.

OT
London
5 reviews
Dined on 11 May 2019
Overall4food4service4ambience4

Great bottomless brunch!

Chicago Rib Shack - Clapham
Responded on 23 May 2019

Hi there, Thank you for you your fantastic rating, we hope to see you again soon! We have a night club on Friday and Saturday nights which we think you'll love as well!

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OT
London
2 reviews
Dined on 4 May 2019
Overall3food2service3ambience4

Went with my boyfriend for a date night and I really wish we went somewhere else. Honestly the only good thing was the alcohol!

p
1 review
Dined on 7 April 2019
Overall1food1service1ambience1

I had to send my meal back - it was horrible. All the food that came to the table of four looked sad. The others ate some of their meal with the hope that it would taste better than it looked - it didn't! The manger avoided eye contact with us but knew that I had sent my food back - it would have been nice/professional to ask why I was not happy. I will not be going back and have told my local friends to avoid the place too.

MH
London
2 reviews
Dined on 5 April 2019
Overall2food2service2ambience3

Food was average at best
Customer service was poor

SV
London
1 review
Dined on 31 March 2019
Overall3food2service2ambience3

Food was not very nice. Had ribs and spicy wings. A bit tasteless had to add extra salt. Beef ribs were also tasteless. Fries and coleslaw was very nice. Pickled slaw that cane with meal was also nice. Water bottle limescale around the neck of bootie so did not drink it. I’ve been to this restaurant before and was much better then

s
1 review
Dined on 23 March 2019
Overall4food5service2ambience4

The food and drinks were excellent. The bottomless brunch is an amazing deal as you can have prosecco, bellini's or rum punch! The food was great too. However the service could be greatly improved. My friend was spoken to quite rudely when she asked if we could move to another table. Also we didn't get our first drinks until 15-20 minutes after we sat down, but they still tried to stop our brunch an hour and a half after we first sat down. Waiter's were great, just the front of house could be improved as this is the first impression!

OT
London
1 review
Dined on 23 March 2019
Overall5food5service5ambience5

Place is easily accessible.
Food is brilliant.
Ambience is chilled, staff spreads good vibes
Excellent value for money.
Bottomless prosecco for the win!

LM
Surrey
2 reviews
Dined on 17 March 2019
Overall3food3service4ambience3

Service was very good however within 20 minutes we had sat down and nearly finished our food and it came out piping hot which led me to believe most of it had been microwaved cause it came out exceptionally quick. Also we had booked for the bottomless brunch and was ordering the rum punch. Every time I watched the barman pour the drinks and he literally may as well not put the rum in. He didn’t measure and just dribbled a little in. We were essentially drinking fruit juice.
Wouldn’t go back even on an offer.