Chicago Rib Shack - Clapham
It was great. The order was a bit mixed up but we got a little discount for that. but the service was excellent and the staff were very friendly. It was a lovely Father's Day celebration. Thanks
We would return but would want to go with an offer as we found it quite pricey for what you got....with 6 of us [3 children] costing an average of £30 per head with only one drink each and only 3 desserts it was too expensive for an out-of-town restaurant on a quiet Sunday afternoon. Food was pleasant enough although disappointing that a Rib House can run out of chicken wings, surely one of the more popular dishes on the menu [both starter and main course] which I would not expect them to do.
Bottomless brunch. Very slow service with drinks, we were there 15 mins before we even got our first drink and service was consistently slow after that. Food was really tasty but quite small portions. Overall we enjoyed it but I wouldn't return.
Great bottomless brunch!
Hi there, Thank you for you your fantastic rating, we hope to see you again soon! We have a night club on Friday and Saturday nights which we think you'll love as well!
Went with my boyfriend for a date night and I really wish we went somewhere else. Honestly the only good thing was the alcohol!
I had to send my meal back - it was horrible. All the food that came to the table of four looked sad. The others ate some of their meal with the hope that it would taste better than it looked - it didn't! The manger avoided eye contact with us but knew that I had sent my food back - it would have been nice/professional to ask why I was not happy. I will not be going back and have told my local friends to avoid the place too.
Food was average at best
Customer service was poor
Food was not very nice. Had ribs and spicy wings. A bit tasteless had to add extra salt. Beef ribs were also tasteless. Fries and coleslaw was very nice. Pickled slaw that cane with meal was also nice. Water bottle limescale around the neck of bootie so did not drink it. I’ve been to this restaurant before and was much better then
The food and drinks were excellent. The bottomless brunch is an amazing deal as you can have prosecco, bellini's or rum punch! The food was great too. However the service could be greatly improved. My friend was spoken to quite rudely when she asked if we could move to another table. Also we didn't get our first drinks until 15-20 minutes after we sat down, but they still tried to stop our brunch an hour and a half after we first sat down. Waiter's were great, just the front of house could be improved as this is the first impression!
Place is easily accessible.
Food is brilliant.
Ambience is chilled, staff spreads good vibes
Excellent value for money.
Bottomless prosecco for the win!
Service was very good however within 20 minutes we had sat down and nearly finished our food and it came out piping hot which led me to believe most of it had been microwaved cause it came out exceptionally quick. Also we had booked for the bottomless brunch and was ordering the rum punch. Every time I watched the barman pour the drinks and he literally may as well not put the rum in. He didn’t measure and just dribbled a little in. We were essentially drinking fruit juice.
Wouldn’t go back even on an offer.
Went for brunch with my friend - initially disappointed because we had specifically asked for a booth and were told to sit in the middle of the restaurant on a very small and uncomfortable table but I had a bad leg. The food portion was so small (so we had to make a quick stop at McDonalds after) but we made up for that with bottomless Bellinis. The place was clean and the staff were okay.
Not quite what we expected. The venue was small and tables too close together. Not all brunch menu choices were available - we were particularly looking forward to the Huevos Rancheros. However, the drinks choice was good, although the rum punch was very weak.
Service was OK and the staff friendly. This venue would make a great bar rather than restaurant.
Nachos cold, Mac & Cheese bites not very nice. Burger was over cooked and asked for a pint but got a bottle. Overall not great.
We really enjoyed our evening here, the only reason for the loss of a star was they forgot the drinks we ordered, but when we reminded them they apologised and bought them straight over. The food was good, and the staff were polite and didn't rush us. Also very easy to find, right next to Clapham High Street station!
Not on this occasion, everything came too quickly. I asked for my st louis ribs well done and they wasnt. starters were lacking and tasteless
Just a bit too noisy for us but it did get a little less noisy as people left!
Very good atmosphere, service very slow not worth the mandatory service charge 10%. Food was tasty however dry nothing special! First time going back since restaurant was at Knightsbridge where hot BBQ sauce was served which would of made food 5/5. I think the worst part was waiting for food to be cleared one of the most annoying things once you have stuffed your faces is to look and at your food for the another 20mins. Our waiter was very polite and happy. Thank you for the experience brought back some memories :-).
Second or third time at the Rib Shack in Clapham and I always find it a good experience. Our party had a combination of meals, which arrived in good time and were presented nicely. I myself had the Tigers fries and the combination of sauces made them very good. I had perhaps hoped that there was some sort of rib starter but it wasn't the end of the world. Value for money is just about right, shame the Goose Island draft pushes over £6 but I will be back at some point in the future to have the ribs. Worth noting they do some great weekday deals, which I would probably go back for as we went on Saturday evening, right before it was about to get busy, which was good.
The food was nice but not wow! I only tried the burger and the sirloin steak. The burger was better than the steak and didnt try any appetizer.
Not enough BBQ sauce ribs was NOT freshly booked and dry. The steak was dry and the Mac and cheese was the disgusting! This place has gone down hill!
We used a groupon voucher which was very good value for money... if you're just going for the bottomless drinks. Unfortunately, we rated the food very low- it was horrible! We ordered the potato hash dish which was okay but the chicken croissant waffle dish was disgusting. Service was amazing! Drinks were kept flowing and staff were lenient with the time frame. Definitely would recommend for the bottomless drinks alone!!!
The menu is good but portion size for starters very small. The wings way to small for the price and was dry. Burgers had no taste and the ribs well it seems they come out of a packet and just put u set a grill to heat up. No bbq flavor apart from bbq sauce. Overall didn’t enjoy the food much sorry
Went with a meerkat meals 2 for 1 offer, and really enjoyed the meal. Fast service and nice staff, great food.
Lovely food wings were amazing, burger was done just how I like (medium & flame grilled). Staff were super friendly and upbeat. Cute location & intimate inside! Would recommend to any American diner foodies!
The service was great, the menu was not as advertised and the ribs and chicken was dry, the second raspberry Bellini turned out to be strawberry. Will not be going back.
Food was outstanding - even better than imagined! Service was good until after the main courses - we sat for 45 minutes with no one asking us if we wanted more drinks or desserts or the bill. We did want desserts! But in the end we just had to ask for the bill. Twice. Food was amazing though so will still go again but maybe a different branch!
Lovely food great place to go and everything we ate was lovely and fresh
Best ribs in London in my opinion. Staff are also super friendly and lovely.
Amazing Customer services. We have been served by Carlos who is the superstar waiter. Very helpful and friendly. The food was so-so.. Ribs were very dry and burned, chicken wings ok. Desert below average in taste and presentation. Cocktails made by Carlos were great. Overall, due to great customer services, enjoyed the experiences. Kitchen needs different chef for sure...
Absolutely empty midweek weds. The smell of stale chip fat hung in the air from the open kitchen. The range of milkshakes sound great but taste nothing like what you get at GBK, synthetic tasting with cheap ingredients and not rich and creamy and designed to spoil your appetite. Thought the menu lacked variety vs bodeans, food was okay, but you can’t overly go wrong with ribs and chips.
Our waiter was super friendly and very accommodating.
I made a reservation a few weeks back for my birthday celebration and mine and my partners 9 year anniversary. We travelled from Ramsgate in Kent and were so excited to eat here. Our experience started well, with the waiter promptly taking our drinks order, and the restaurant looks so lovely too. Food came out very quickly, but unfortunately this is where the good stuff ends.
We had cajun loaded fries, the Christmas burger, philly cheese steak loaded fries, the double shack burger and some mac and cheese. The chips were cold and sparse. The mac and cheese was delicious but again, cold. The pulled pork in my Christmas burger was fridge temp with lukewarm toppings placed on top.
All i can say is im glad i had my tastecard to discount the price. The food wasnt badly tasting, just cold. There was no mention of my birthday, or our anniversary, and i wouldnt mind so much about the above if it was busy, but there were us and one couple in there.
Such a shame.
Very good and friendly service and food came out very quickly
We Booked and were excited celebrating my Daughters Birthday because we always love the food especially the Ribs and go to the Westfield one as we were running late I contacted the restaurant to say we were running late and was told that was fine when we got to the Clapham branch after being comfortably seated we noticed it was quite sparse but thought nothing of it we beckoned over our waiter and started to order only to be told they had no ribs as we had traveled so far this wasn’t funny the waiter said that they had just finished but then the manager came over and said they had contacted people throughput the day and I said I hadn’t been contacted neither by phone or email ( considering they had both my number and email address) he came across rude when I said this I even said that when I rang to say we were running late even then this was not mentioned. I then realised that’s why it was so sparse there was another group that was there and they too were celebrating a birthday and said they weren’t contacted either suffice it to say we left and went home unhappy after travelling from Croydon
Loved this restaurant such a great find with tasty ribs and comfort food! Perfect for group bookings and dates. Was celebrating my partners birthday and the service and food was great!
great food at Chicago Rib shack in Clapham. Fun starters, amazing ribs for mains and deep fried Oreo for dessert - strangely amazing! the setting is really cool under the train track and staff were attentive.
First time that the service was quite that bad. Sunday lunchtime- not incredibly busy or anything. No service for 20 minutes after getting the menus. Ordered food and pre meal cocktails at the same time. Food came before the cocktails! Kind of defeats the purpose. Wine list took another 5 and wine itself another 10 minutes to arrive (so basically by the end of the meal). Fries were delivered stone cold. The quality of the food was good but the whole meal ruined by the slow and erratic service.
It was really good. The meat on the ribs literally fell off the bone, the atmosphere and mood was amazing.And the service topped it all off.
Went to Chicago Rib Shack for my fiance's birthday. They had run out of baby back ribs and ice cream for the Coke float which was a shame, but they offered a good substitute and the ribs we did have were fantastic. Particularly recommend the beef ribs with their special sauce! Waitress was very helpful and even kept hold of a birthday gift we accidentally left behind, until we could pick it up the following day. Not the cheapest place in the world but very good ribs!!