Chicago Rib Shack - Clapham

3.7
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184 reviews
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£25 and under
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American
Top tags:
  • Casual
  • Comfort Food
  • Good for a Date
The Chicago Rib Shack is a London favourite, serving All-American greats including a selection of mouth-watering ribs, juicy burgers and mind-blowingly good chicken - accompanied perfectly by our infamous Onion Loaf (which is still made to the same recipe)! All our ribs are smoked for hours over apple-wood, while our burgers are lovingly hand-minced. Both are served alongside dangerously good milkshakes, classic American craft beers and homemade Ice Teas and Lemonades. Our ‘Rib Shack week’ kicks off with 50% off food every Monday night - yes, you heard correctly! And if you miss that why not treat yourself to one of our many other midweek deals - £1 per wing £1 per rib Wednesday | £12 Burger Thursday or Loaded Frydays!
What 184 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on recent ratings
3.7
food
3.9
service
3.9
ambience
3.6
value
Noise · Moderate
78% of people would recommend it to a friend
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AH
London
3 reviews
Dined on 14 September 2019
Overall 3food 3service 4ambience 4

Disappointing food, really - both for adults and kids. Will not visit again.

OT
1 review
Dined on 13 September 2019
Overall 4food 5service 5ambience 5

Restaurant had a lovely character to it. Well lit. Friendly staff. Great tasty food all what you would expect at a rib shack. Only bad thing was they didnt do bottomless brunch on weekdays and there seemed to be only one small toilet for the women. Other than that we had a lovely experience.

KR
London
1 review
Dined on 2 September 2019
Overall 5food 5service 5ambience 5

Great food, Great price especially on Mondays. The staff are really friendly and helpful. Had a great time!

L
Brighton
1 review
Dined on 25 August 2019
Overall 4food 3service 3ambience 5

Really good ribs and chicken wings! Only thing is the waffle dessert tasted cheap and from the supermarket...

KB
London
1 review
Dined on 24 August 2019
Overall 4food 4service 4ambience 4

My kids really enjoyed everything about Chicago Rib Shack! Looking forward to our next visit.

H
London
1 review
Dined on 21 August 2019
Overall 1food 2service 3ambience 2

Only one waitress running the bar and bringing food so waited a while for anything. Food didn’t have much taste was very bland.

OT
London
1 review
Dined on 20 August 2019
Overall 3food 3service 5ambience 3

Bang on average food. Great value.

MB
1 review
Dined on 13 August 2019
Overall 2food 4service 1ambience 3

Good family environment.
The waitress got part of the order wrong..
Suggest they repeat orders to double check.
Food was quite good, and value for money... would go back but know what to expect now.
Specified a birthday on the booking, nothing done or said in relation to the celebration.

JL
1 review
Dined on 27 July 2019
Overall 5food 5service 5ambience 5

A small of friends and I went and had an absolutely amazing experience. We plan to go back very soon as the food was great as well as the great staff that attended to us even though we are quite a loud bunch

NB
London
1 review
Dined on 16 July 2019
Overall 4food 4service 5ambience 5

Ribs and chicken wings were so nice. And the portions were so filling ! Got it on a wowcher deal so really can’t complain. Toilet was pretty aswell

LB
London
1 review
Dined on 13 July 2019
Overall 5food 5service 5ambience 5

Visit this restaurant often and everyone I visit it never disappoints brilliant service, helpful waiting staff and they make you feel very relaxed

HP
London
1 review
Dined on 22 June 2019
Overall 5food 5service 5ambience 5

We had the bottomless Prosecco brunch using a groupon code. Great, attentive service, amazing value (using voucher) and lovely atmosphere.

Chicago Rib Shack - Clapham
Responded on 24 June 2019

Hello there Hannah, Many thanks for your amazing review and five star rating - your feedback means a lot to us! Its great to hear that you had smooth and friendly service. We'd love to have you back again soon!

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S
London
2 reviews
Dined on 16 June 2019
Overall 5food 5service 5ambience 5

It was great. The order was a bit mixed up but we got a little discount for that. but the service was excellent and the staff were very friendly. It was a lovely Father's Day celebration. Thanks

Chicago Rib Shack - Clapham
Responded on 20 June 2019

Hi there Sharon! Thank you for taking the time to leave us with your thoughts, we loving hearing your feedback! It's great to hear that we delivered you smooth service. We apologize for the mix up with your food order but I'm glad this was rectified in-house! We hope to see you again soon!

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RW
London
5 reviews
Dined on 16 June 2019
Overall 3food 3service 3ambience 4

We would return but would want to go with an offer as we found it quite pricey for what you got....with 6 of us [3 children] costing an average of £30 per head with only one drink each and only 3 desserts it was too expensive for an out-of-town restaurant on a quiet Sunday afternoon. Food was pleasant enough although disappointing that a Rib House can run out of chicken wings, surely one of the more popular dishes on the menu [both starter and main course] which I would not expect them to do.

AE
Bedfordshire
1 review
Dined on 12 May 2019
Overall 3food 4service 2ambience 4

Bottomless brunch. Very slow service with drinks, we were there 15 mins before we even got our first drink and service was consistently slow after that. Food was really tasty but quite small portions. Overall we enjoyed it but I wouldn't return.

OT
London
5 reviews
Dined on 11 May 2019
Overall 4food 4service 4ambience 4

Great bottomless brunch!

Chicago Rib Shack - Clapham
Responded on 23 May 2019

Hi there, Thank you for you your fantastic rating, we hope to see you again soon! We have a night club on Friday and Saturday nights which we think you'll love as well!

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OT
London
1 review
Dined on 4 May 2019
Overall 3food 2service 3ambience 4

Went with my boyfriend for a date night and I really wish we went somewhere else. Honestly the only good thing was the alcohol!

p
1 review
Dined on 7 April 2019
Overall 1food 1service 1ambience 1

I had to send my meal back - it was horrible. All the food that came to the table of four looked sad. The others ate some of their meal with the hope that it would taste better than it looked - it didn't! The manger avoided eye contact with us but knew that I had sent my food back - it would have been nice/professional to ask why I was not happy. I will not be going back and have told my local friends to avoid the place too.

MH
London
2 reviews
Dined on 5 April 2019
Overall 2food 2service 2ambience 3

Food was average at best
Customer service was poor

SV
London
1 review
Dined on 31 March 2019
Overall 3food 2service 2ambience 3

Food was not very nice. Had ribs and spicy wings. A bit tasteless had to add extra salt. Beef ribs were also tasteless. Fries and coleslaw was very nice. Pickled slaw that cane with meal was also nice. Water bottle limescale around the neck of bootie so did not drink it. I’ve been to this restaurant before and was much better then

s
1 review
Dined on 23 March 2019
Overall 4food 5service 2ambience 4

The food and drinks were excellent. The bottomless brunch is an amazing deal as you can have prosecco, bellini's or rum punch! The food was great too. However the service could be greatly improved. My friend was spoken to quite rudely when she asked if we could move to another table. Also we didn't get our first drinks until 15-20 minutes after we sat down, but they still tried to stop our brunch an hour and a half after we first sat down. Waiter's were great, just the front of house could be improved as this is the first impression!

OT
London
1 review
Dined on 23 March 2019
Overall 5food 5service 5ambience 5

Place is easily accessible.
Food is brilliant.
Ambience is chilled, staff spreads good vibes
Excellent value for money.
Bottomless prosecco for the win!

LM
Surrey
2 reviews
Dined on 17 March 2019
Overall 3food 3service 4ambience 3

Service was very good however within 20 minutes we had sat down and nearly finished our food and it came out piping hot which led me to believe most of it had been microwaved cause it came out exceptionally quick. Also we had booked for the bottomless brunch and was ordering the rum punch. Every time I watched the barman pour the drinks and he literally may as well not put the rum in. He didn’t measure and just dribbled a little in. We were essentially drinking fruit juice.
Wouldn’t go back even on an offer.

S
London
1 review
Dined on 10 March 2019
Overall 3food 2service 4ambience 2

Went for brunch with my friend - initially disappointed because we had specifically asked for a booth and were told to sit in the middle of the restaurant on a very small and uncomfortable table but I had a bad leg. The food portion was so small (so we had to make a quick stop at McDonalds after) but we made up for that with bottomless Bellinis. The place was clean and the staff were okay.

CG
London
2 reviews
Dined on 9 March 2019
Overall 3food 3service 3ambience 3

Not quite what we expected. The venue was small and tables too close together. Not all brunch menu choices were available - we were particularly looking forward to the Huevos Rancheros. However, the drinks choice was good, although the rum punch was very weak.

Service was OK and the staff friendly. This venue would make a great bar rather than restaurant.

OT
Cornwall
1 review
Dined on 7 March 2019
Overall 1food 1service 4ambience 3

Nachos cold, Mac & Cheese bites not very nice. Burger was over cooked and asked for a pint but got a bottle. Overall not great.

LI
Surrey
1 review
Dined on 2 March 2019
Overall 4food 5service 4ambience 5

We really enjoyed our evening here, the only reason for the loss of a star was they forgot the drinks we ordered, but when we reminded them they apologised and bought them straight over. The food was good, and the staff were polite and didn't rush us. Also very easy to find, right next to Clapham High Street station!

H
London
1 review
Dined on 24 February 2019
Overall 2food 2service 5ambience 4

Not on this occasion, everything came too quickly. I asked for my st louis ribs well done and they wasnt. starters were lacking and tasteless

E
London
7 reviews
Dined on 23 February 2019
Overall 3food 4service 3ambience 3

Just a bit too noisy for us but it did get a little less noisy as people left!

OT
London
1 review
Dined on 23 February 2019
Overall 3food 3service 2ambience 4

Very good atmosphere, service very slow not worth the mandatory service charge 10%. Food was tasty however dry nothing special! First time going back since restaurant was at Knightsbridge where hot BBQ sauce was served which would of made food 5/5. I think the worst part was waiting for food to be cleared one of the most annoying things once you have stuffed your faces is to look and at your food for the another 20mins. Our waiter was very polite and happy. Thank you for the experience brought back some memories :-).

RB
London
1 review
Dined on 23 February 2019
Overall 4food 5service 4ambience 4

Second or third time at the Rib Shack in Clapham and I always find it a good experience. Our party had a combination of meals, which arrived in good time and were presented nicely. I myself had the Tigers fries and the combination of sauces made them very good. I had perhaps hoped that there was some sort of rib starter but it wasn't the end of the world. Value for money is just about right, shame the Goose Island draft pushes over £6 but I will be back at some point in the future to have the ribs. Worth noting they do some great weekday deals, which I would probably go back for as we went on Saturday evening, right before it was about to get busy, which was good.

OT
London
1 review
Dined on 16 February 2019
Overall 3food 3service 5ambience 5

The food was nice but not wow! I only tried the burger and the sirloin steak. The burger was better than the steak and didnt try any appetizer.

A
London
1 review
Dined on 14 February 2019
Overall 2food 1service 4ambience 2

Not enough BBQ sauce ribs was NOT freshly booked and dry. The steak was dry and the Mac and cheese was the disgusting! This place has gone down hill!

RS
London
1 review
Dined on 10 February 2019
Overall 3food 1service 5ambience 4

We used a groupon voucher which was very good value for money... if you're just going for the bottomless drinks. Unfortunately, we rated the food very low- it was horrible! We ordered the potato hash dish which was okay but the chicken croissant waffle dish was disgusting. Service was amazing! Drinks were kept flowing and staff were lenient with the time frame. Definitely would recommend for the bottomless drinks alone!!!

D
London
1 review
Dined on 8 February 2019
Overall 2food 2service 3ambience 4

The menu is good but portion size for starters very small. The wings way to small for the price and was dry. Burgers had no taste and the ribs well it seems they come out of a packet and just put u set a grill to heat up. No bbq flavor apart from bbq sauce. Overall didn’t enjoy the food much sorry

OT
Toronto
1 review
Dined on 17 January 2019
Overall 5food 5service 5ambience 5

Went with a meerkat meals 2 for 1 offer, and really enjoyed the meal. Fast service and nice staff, great food.

SD
London
5 reviews
Dined on 17 January 2019
Overall 4food 4service 4ambience 4

Lovely food wings were amazing, burger was done just how I like (medium & flame grilled). Staff were super friendly and upbeat. Cute location & intimate inside! Would recommend to any American diner foodies!

OT
London
1 review
Dined on 12 January 2019
Overall 2food 2service 5ambience 3

The service was great, the menu was not as advertised and the ribs and chicken was dry, the second raspberry Bellini turned out to be strawberry. Will not be going back.

FC
London
1 review
Dined on 4 January 2019
Overall 4food 5service 3ambience 5

Food was outstanding - even better than imagined! Service was good until after the main courses - we sat for 45 minutes with no one asking us if we wanted more drinks or desserts or the bill. We did want desserts! But in the end we just had to ask for the bill. Twice. Food was amazing though so will still go again but maybe a different branch!

S
London
2 reviews
Dined on 29 December 2018
Overall 5food 5service 5ambience 4

Lovely food great place to go and everything we ate was lovely and fresh

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