Chiquito - Greenwich O2
Waited 45 mins for our first drink. Miserable/stroppy waitress. (Waiter tried hard) they were not busy and everyone was waiting for everything. Late to our onward arrangement.
Nice place to go to. We were a group of 4 and were fortunate enough not to wait for too long before being offered a table. The food was worth the wait.
Not a bad place for a pre-gig meal. Shame about the front-of-house staff. I'd booked a table but got stuck in train delays and gig crowds so arrived exactly 15 minutes late. However, the table was booked so we asked to be seated only to be told we were late and couldn't have our table for at least half an hour. They said they only allow a 15 minute grace period for late arrivals, at which point I reminded them I had arrived at exactly 15 minutes past the hour and it was only the fact that they'd spent so long telling me I was late that the time had clicked over to 16 minutes past the hour. After some to-ing and fro-ing (and me getting quite stressed and cross) they reluctantly led us to a perfectly nice, perfectly empty table. Other tables were cleared also, so it seems they were just being stroppy and defiant - what strange customer service. Shame, because the serving staff were lovely, and the food ok. Just whatever you do, don't be late!
Booked a table for 7pm. When we arrived the bar was full of people waiting for tables who had walked in. We were told it would be at least 30 mins to be sat. Defeats the object of booking. Didn’t hang around.
Booked a table for 6,30 and arrive to be told 20 mins wait. After 40 mins left without eating
Very busy due to it being a gig night. Food was good and served on time, but constantly had to ask for our drinks!
Anna was a wonderful host! We were really well looked after
Our 2nd visit in 2 months for a pre show meal - excellent food & outstanding service! Brilliant value on the set menu with a really good variety available. Once again Natasha looked after us superbly! !
Enjoyed dining at this restaurant
Would recommend, especially convenient if attending an even at the 02. Food was great. Service pretty good. Pleasant staff
A very busy place to visit and you must book before hand if like us you were going to the O2 to see a concert. The staff coped really well in view of the unrelenting queues of people seeking tables that hadn’t booked.
Nice food and great service from our waiter.
Initially they indicated (again), that they did have my booking...happens a lot with OpenTable bookings sadly, until I showed the confirmation on my mobile. We were seated fairly quickly, though there was a queue. Our waitress was very friendly, however I think she was simply over worked as it was packed. We had to ask for wine a few times and water and extra drinks, but the food was very tasty.
Unfortunately we all came out smelling like a kitchen, felt sorry for those sitting next to us in the O2, but a nice evening
Don’t bother! We booked a table through opentable on the same day we arrived. Having received our confirmation of the booking, the manager said we had booked too late online for their head office to process it and we should have phoned. What’s the point of confirming a booking if it isn’t confirmed! There was a queue out the door with people having had the same issue as us. They have no customer service and shocking organisation. No doubt their food was of the same standard but we can’t say, as we never got to eat it!
The only reason I gave this restaurant 1 star for anything was because you don't offer zero stars as an option.
We were greeted by someone who couldn't raise interest, let alone a smile (we had a booking - it's not like we were trying to queue). Shown to a table and left. 15 minutes later we grabbed a waitress and asked how we could order drinks/food. 30 minutes after that the starters arrived (nachos - not overly complicated), and before we'd finished them the main course arrived and the 'waiter' dumped these on the table!
I've not had worse service anywhere before, the food was very average in quality and the price was ridiculous. I never write negative reviews, I always look for a positive - so the best I can propose is that there is a Café Rouge next door and other options in the O2. Failing that, bring sandwiches - because this 'outlet' doesn't deserve your time or your money. Appalling.
Badly managed. People queuing out of door as was 2 hours before O2 event. However, they were still taking online bookings for 15 mins time. Complete mayhem.
Went on ana event night, booked but waited 50 mins to sit down - wouldn’t go back
Service was overstretches. Food was okay but not amazing.
We arrived at the restaurant around 20mins early but the host told us he did not have our reservation, even when I showed him my confirmation, he seemed annoyed.
The service was slow, although our waiter was very friendly!
Took time to order food/drinks etc.
Food was good, but overall we did not feel like valued guests.
Super tasty food, efficient service, helpful waiter - you will not be disappointed
We had to wait for 20 minutes for our table and the waitress forgot to give us menus so we waited another 10 minutes before we could even order our food... but the food was great
Went for dinner before a concert & it was far too crowded to be enjoyable. We had to wait to be seated because our Opentable reservation wasn't on their system. Then had to rush while eating in order not to be late. Chicken enchiladas were tasty enough but icy margaritas (daiquiri style) tasted more like non-alcoholic drinks...
Absolute chaos from the seating of guests to the ordering of food and drinks. Our drinks arrived an hour after they were ordered and after we had finished our main meal. We asked for them on 4 different occasions and only got a resolve when we asked to speak to the manager. She did give them to us for free after that but really frustrating, especially when other people were getting drinks around us
The service was awful... the person who served us forgot what we asked for even though we were the only table there... when we asked for glass of water he took 20 mins and that too after reminding him what we have asked for.. the starter was good... main was not that fancy...
Go there if you have no other option and you don't mind eating anything 🤣