Chuck's Roadhouse Bar & Grill - Welland
Excellent service, very attentive and friendly. Great food , especially the burgers, and great prices.
We were greeted and seated promptly upon our arrival at the restaurant! We were provided with a booth as per our reservation request. Our wait staff was friendly and her service was timely. Our meals arrived fresh and hot, and they were delicious! It was a great dining experience for all four of us! Thank you!
we were hesitant to go as the Niagara Falls location was horrible when we went there a couple years ago.
Our waiter was more a social butterfly as he spent a lot of time chatting considering he had a large number of tables to serve. Another member of the staff came to assist him. The food was good, good value for the money.
Porterhouse was great. We’re able to share which made it a great value.
We had a reservation which was honoured upon arrival, great staff, great food. Great service.
Chucks roadhouse has great food and service. I recommend the crispy calamari, the best I've ever had.
Server was fantastic, half of our meal was cold but the parts that were not were delicious.
Great food and great value for the price. Definitely would recommend this restaurant to anyone looking for a great place to eat.
Amazing food, service, price, it’s our go to now!
Staff was great but my chicken sandwich was just ok. The place is very clean, roomy and comfortable. Will be back to try other things on the menu.
Dirtiest restaurant I’ve been too. The bathroom smelt like a barn. The salad was saturated in dressing with bones in the chicken. Even the waitress was embarrassed!
Would have rated everything higher except they ran out of ribs on the rib night special. We should have been told this upon entering. Waitress apologized several times and explained the situation. Under the circumstances she was very good.
As a courtesy a complementary drink or some type of gift card would have been appreciated.
Good food for the value! Very good Appetizers...delicious!
We sat on the patio. Very comfortable and well planned out for social distancing. Inside seemed a little crowded and we were surprised that it was as per Covid-19 guidelines. Also seemed to be noisy, therefore quite happy sitting outside. Heated patio is a bonus this time of year. Our server Dean was very attentive and professional. The food was perfectly prepared. We both had the Filet Mignon and Lobster Tails. My husband originally wanted the ribs, however they ran out. The only thing I would had like with our meal would have been some vegetables. Came with a small piece of corn on the cob, I would have preferred either broccoli, carrot, cauliflower or green beans. Good wine list, with choices other than Niagara wines. We will return.
Everything was great except I got the nachos and they were a bit over cooked but we had a great waitress and all my friends had great meals
The food was a bit over cooked, but I will give it another try.
The food was good but the service was slow both times we have been there.
I am surprised that you are still using plastic straws and containers that can not be recycled So many restaurants have gone with paper straws and cardboard take out containers.
Why are you still using plastic?
A concerned environmentalists.
Second time at this location since I opened, each time the service has been extremely slow, over an hour to get our meals. People being seated after we’ve eaten our apps got their meals before us. Both times ordered steaks medium well, they came out well done.
Went there for the rib special Wed night. Our first time there. Road house name delivers exactly that decor. Great waitress, can’t remember her name, too bad because I would like to mention it. Good ribs, good chew rather than fall off the bone, which we prefer. Have already booked another night. Three out of the four of us took half our ribs home with us.
Half price appetizers after 9 and the rib special on Wednesdays cant be beat
Party of 4, no plans on ever returning. Why ask if it is a special event if you don't plan to acknowledge even though reminded.
Food is very cheap barley any meat on ribs my chicken wings were hot not mild overall waste of money and worst decision to eat here.
It was really good food..had a great waiter no wait time..
First time dining at chuck’s. Food was good. Server was terrible. Never got our appetizers, never asked us for another drink all night. Had to ask another server for our Condiments. I honestly thought it was her first night working but when I asked her she replied she was there since the restaurant opened. We will try again hoping they get better server’s that are actually customer service oriented.
The server we had was Kayla. She was friendly and knew the answer to any questions asked. Food was good and served in a timely manner. Dessert was awesome. The bill comes and asked about the extra fee. Kayla explained it was there to keep prices low. I am not sue I am a fan of paying extra for low prices. You could charge honest prices and not lure people in. Would recommend to a friend but watch the bill.
Great food, great prices, great dining experience. Will be back many times.
Good Food, Good Service, Good Prices. Reservation is a good idead. It's busy !
Great food for the price! Great atmosphere as well:) really enjoyed our dinner here
Poor food great service
Ran out of CO 2 so has only bottled beer
It was our first time there. I was extremely impressed by the cleanliness, and social distancing. I let the hostess and server know I was born with celiac. They were well informed about it, and cross-contamination. The food, portions, service and price were excellent! This is our new favourite venue.
We had reservations for 6:pm. We ordered and it took 1 hour to get our food. It looked like the kitchen was disorganized. We had to complain to the Manager and she delivered our food.
The food was very good .
I recommended to the Manager that the hostess should inform the customers if there is a delay in receiving meals.
Communication is important.
Waited over an hour for our food and our fries were a bit cold but other than that it was a great experience and a good meal. Our server was very friendly and professional.
Long wait, server was great nice atmosphere but the food was terrible. Ordered a chicken club with fries. Fries are regular frozen fries that came to the table COLD! The club was cold chicken bread pulled from a rotisserie chicken no flavor. Husband had the steak and lobster with a backed potato and that was COLD
The started ordered ended up coming with the meal.
Perhaps they need to check on the kitchen staff make sure foods hot
The service itself was great! Our waitress was attentive and we were checked on frequently, but our food took a long time and the quality wasn’t good. Maybe once they’re open a bit longer they’ll get a better rhythm but until then expect half of your food to be hot and fresh and the other half to be cold and tasteless. We’ll wait for a while before giving them a second chance for sure.
Not sure if I'd go again. It took 2hrs to be served. Food was ok. I expected better. Waitress was great it wasnt her fault they dont have it together.
Everything was excellent, but why mark an event if they don't recognise it, it was our 38th wedding anniversary and our first at your restaurant, nothing was mention about our anniversary, not even suggestion on dessert. When I book the reservation I filled in every questionnaire that was needed, and found no points were given.
Very enjoyable atmosphere and good value for the delicious food and drinks!
Service was excellent! Had a side salad that was bland and lettuce was droopy. Calamari was ok, ordered beef on a bun and they brought us prime rib dinner. They came back with the very same prime rib on a bun with they're specialty sauce. Was ok, a little plain.
Understanding that this is a new location, I will forgive some slow service and hiccups .. but I won't be back for awhile. Our server was very nice, but my order was completely wrong the first time it came out, and took forever to get there, and when we asked for takeout containers four times .. they still never came. The food is always decent (when it's done right) at every chucks I've been to, and I assume this will be the situation at this location in the future too... But right now, there is a lot to improve.
Chuck's Roadhouse Bar & Grill - Welland offers takeaway which you can order by calling the restaurant at (905) 732-1298.
Chuck's Roadhouse Bar & Grill - Welland is rated 3.9 stars by 53 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.