Cicchetti - Piccadilly
Had specified it was my daughter’s 16th upon booking. Reminded our waitress but as our desserts arrived no special attention or mention was made. Reminded the manager and eventually, after desserts and coffees, a piece of cake and candle were dropped off in front of my daughter “happy birthday”. We were hoping to surprise our daughter with a special attention at dessert time but that did not happen. We had many managers explain that they were sorry, due to poor communication, his first day, new no singing policy they had not shown any special attention to our birthday celebrations.
Whenever we reminded the staff we did so away from the table so as not to affect the birthday girl’s fun but the staff repeatedly and at length explained how and why they didn’t celebrate birthdays.
Do not put the option of birthday celebration on opentable booking if these are not celebrated in that restaurant.
My sister in laws 70th Birthday
First time at this restaurant and was very impressed every thing about it was very nice will definitely be going again
Always busy. The tables are close together. The food is always excellent.
Delicious Italian food that we came back for night after night on our trip to London.
Food was good as always, service needs improving it costs nothing to be friendly and service with a smile. Wine pouring is not a difficult skill to learn, a bit of attention to detail will result in having your wine in your glass and not on your plate or on the table.
Always very good food and ambience. Starters, pizza and pasta are excellent.
Though the food was tasty, the services received were not proportionate to the money paid.
Love this restaurant! If I lived in London, I’d find an excuse to eat there every week. Every dish is fabulous, and the service is friendly and very professional.
Very good for a quick easy bite at lunch
Repas exceptionnel !
Food is always good but service was clumsy and slow.
Great sharing plates and very good food. Great to explore new dishes
Wonderful experience. The service was good. The portions were larger than expected. We arrived 4.30 and left 6.50.
We were not rushed even though it was packed and people were waiting for tables. Would definitely go back.
One of my favourite restaurants in London, beautiful food every time, great service and great atmosphere!
Good Morning Thank you so much or awarding us 5 stars, it was a pleasure to read. We do hope to welcome you again soon. Team Cicchetti