Cinnamon Kitchen

A farce of an Indian restaurant. No poppadums, no moteer paneer, no biryani. Poor service. Noisy. Desperately disappointed. Absolute rubbish. Avoid.

Excellent (and excellent value) set lunch menu, including veg/vegan options.

After having waved my hand continuously for 20 mins, nobody ever came to take my order. The staff knew that I was calling her to place my order but she continued to ignore. I had requested for outdoor seating in advance when I made the reservation but they never informed me about an event party outdoors on the same day. So I had to sit indoors. It was so loud inside. I never got to drink or eat anything out even place an order and I had to leave with my angry husband and look for another place to eat. It was my first wedding anniversary. Thank you cinnamon kitchen for ruining my day. I'm definitely not coming back for your great service.

Little atmosphere- good food - servers were Eastern European - I expected Indian waiters for authenticity.

Service was slow to begin with and hard to get a hold of.
Food was good but sometimes a bit too spicy.

Very nice food $ service! Deliciously spiced and staff were very accommodating

We really enjoyed the evening and the meal was great. I advised it was my partners birthday and they brought in a sweet dish for her. That was really nice of them.
Przshemek provided a great service and made our evening.
Thanks to all at the restaurant. We will be definately going back soon.

Amazing concentrated flavours in Indian-inspired starters and main courses. Desserts were slightly disappointing though. Not bad, just not special

The 10th anniversary tasting menu was perfect. The staff were attentive and knowledgeable about the dishes we were being served.

I dine here every few months and the food, service and ambiance is always good. Unfortunately, on this occasion the dining experience was slightly let down by the service which was slow at best and a little chaotic. All restaurants experience a turnover of service staff but it seemed like there were just a few too many inexperienced staff on duty. A number of tables (including ours) had the wrong dishes bought to them.

Food was great but service was appalling. Slow service.

Food was lovely - would thoroughly recommend. Nice atmosphere.

Excellent food and service. The chilli paneer and vegan uttapam was great.

Another wonderful meal full of exciting flavours, beautifully cooked and presented. The service was outstanding. We had the pork belly and chicken tandoori as a starter which was simply outstanding, followed by goat curry, which we never had before and absolutely loved. But best of all was the very attentive and wonderful waiter who really made our stay a great treat indeed ! Thanks !! Would highly recommend to anyone who is looking for exciting and wonderful flavours and dishes cooked to perfection. A real treat for the eye as well !!

Had a wonderful experience and food was amazing. Genuinely impressed with the staff who were all lovely and customer service was top notch. Will be coming back here again.

Delicious food and quick service but very noisy which made it very difficult to hold a conversation.

Great restaurant and stunning food. It was a little bit on the loud side for 4 of us but the food made up for it

Food was average. It was a nice day so we decided to dine outside, which was great. It was not cold but they had the heaters on and asked us to move around so we dont feel too hot, instead of turning the heaters off. The sitting was nice on the outside. Good to tick this off the box, but not sure I will return.

This isn’t really authentic Indian dining. It’s a big, modern place and quite pleasant. The food was good and reasonably priced and the service was friendly.

My first visit to this branch.
Best service I’ve experienced. Friendly, welcoming staff. Nothing was too much trouble.
I will certainly be returning.

Food as usual was high quality and excellent. However, the service was very poor, it took 50 min just to get the waiter to bring the menu. Thereafter, catching the waiter’s attention to place order or to ask for plates etc was a herculian task. The noise level in the restaurant is always an issue but was particularly worse on Saturday evening. It was difficult to hear conversation on our own table.

I can not fault the food however the service was terrible. They either didn't have enough staff on or the ones they did could not cope wth the demand. I wouldn't go back again.

We had a lovely lunch and were well looked after by our waiter. He explained all the food as it was served and the taste exceeded my expectations. We have a lovely Asian restaurant near us but this was a different class. Good value, we will go again. I can’t say more.

Lovely restaurant with great ambience and excellent location. Has beautiful outside eating area with heaters so great for autumn, spring and summer. Food was fabulous and wine too. Only issue was the waiter was so pompous, he was so sarcastic towards our table of three I could not believe it. We remained polite and did not say anything but now I wish I had. We did not tip as a result as he was so patronising. He actually laughed at me when I asked a question about whether rice came with the food or we had to order separate. I'll go again as it's such a lovely restaurant however if I receive that treatment again I'll call the manager immediately.

Very disappointing birthday experience: I was planning my dinner for 10 people a week in advance and came twice to restaurant to check the place and select the table. The host booked the table in my presence. On my BD dinner the table was not the one selected, in a dark place. The same host said that it was my choice and he did not make mistake. The manager suggested a different option and said that initial choice was better and I should not be angry. He also asked if I am from Russia. My friends and dinner improved the situation and we had a nice evening. But I would not recommend to rely on this place.

Great food and service as expected didn’t let us down. It is a bit on the pricey side but you get what you pay for!

The food was amazing but we had to wait 2 hours for it. Our table was booked at 8.30pm and we ate at 10.30pm. The staff were very apologetic and knocked all our drinks off the bill, but it was a very long wait. I would give it another shot as the food was that amazing

Service started OK then as it became busy the service seemed to disappear. As an example, our desert was brought out and our main, which had been finished some time before, was still on our table waiting to be cleared away.
I don't mind a hot curry, but it seemed to all be the same heat so some of the flavours were lost.
Have seen some reviews comparing it to be better than Benares. Its a personal choice, but I preferred Benares even if it twice the cost.

Staff were very friendly and accommodating, the food was amazing! An amazing experience

Booked a table for two for our anniversary, it was very easy to find from Fenchurch street (7-10 mins maximum). The 3 course set meal is ample for two and great value. The waiters are very attentive and helpful. There are many places to sit inside and out. Toilets are in good shape as well.
We will be back to try the a la carte menu with the children.

Food is always good at Vivek Singh’s restaurants however the service very bad! Being a popular restaurant you’d think they’d be prepared for busy times however we waited more than half an hour to just to get water and order our food. Then the wrong food came and when the right order was brought it was another 45 mins. Then to top it off they charged us for the incorrect food as well (after complaining they later took this off) - had to wait another 30mins to pay and only when we got out of our chairs and proceeded towards the door did they make any attempt to take our payment. Highly disappointed with the service at what supposed to be a top restaurant. Will think twice before going back

A rather average meal I’m sad to say. Sad as I am a huge fan of Indian food and was hoping this would be an alternative to queuing for Dishoom.
It was a Friday night and so it was very noisy. Service was a bit slow but polite. My biggest gripe was that my wife’s chicken biriani was so hot as to be inedible.
That all said it would not put me off returning on a quieter night.

Visited for our anniversary. The venue was crowded and way too noisy for a pleasant dining experience. There was also the constant beat of dance music in the background (which we weren't sure was coming from the venue). I've visited in the past and it was a much better atmosphere. I think the table layout may have changed to get more people in, which I understand from a business perspective but it ruins the atmosphere and dining experience. Perhaps it's better mid-week or for lunch? Disappointing.

Big Birthday with good old friends

Had the 3 course set meal. Food was delicious, great value. Service great. Just a bit noisy but I would recommend and will visit again

Nice atmosphere and good food. Thank you for the birthday cakes - that was a nice touch. What they could improve on is that on every occasion we have come for the set menu, by default they offer the a la carte menu (presumably because it’s more profitable) despite us booking for the set menu. Also, please just give tap water without asking rather than suggesting the expensive mineral option - that’s an old tactic and most restaurants nowadays don’t do that anymore. All in all a very good value meal.

Modern indian food .Took a star off the food as very tasty and beautifully presented but thought the haddock curry could have been better served . Overall very good and affordable , good size portion too . Service pleasant and efficient but wish they would give the menu at the same time as a la carte not on request .a bit cheeky . Would recommend

When we arrived, no one told us there was a reduced menu due to a party booked next door. We were not warned about this change at all until I asked why the menu was different from the one I saw online. The waiter was not very attentive and didn't really know the restricted menu well, questions were asked and the waiter did not really know what the dish came with or whether it was a starter or main portion (the price of the dish was £25 so I expected it to be a main which it was but he asked if I wanted the starter portion which confused me) When my friend called him over to ask for some water during the meal, his first words when he came over were "What's wrong?". She just asked for some water which was really rude considering we each paid quite a lot for the meal, I expected the standard of service to be much better than that. Very disappointed with the whole experience as I was really looking forward to it and I definitely will not go again. The Cinnamon Club was supposed to be next on my list to go but considering the level of service I received here I don't think I will bother going.

This was great, we were a large group and they moved us to a side room which had a view into the kitchen. The food was lovely unfortunately some of our group felt it was a little spicy for them so maybe there could be some guidance on that but personally the food I ate was great and the service was good.

Sehr gute, hausgemachte Pasta, vor allem die Lamm-Ravioli.