Citi Terrace

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1. OT

   OpenTable Diner

   London

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   The music creates a lovely and lively atmosphere. The food was amazing and the cocktails even better. Staff are very friendly. Would definitely recommend and will be returning :)

   Report
2. B

   Bobby

   1 review

   2.0

   1 review

   Dined 5 days ago

   overall2food3service1ambience2

   Booked in advance and was seated next to the toilet, was hit by the door a couple times during the evening and was forgotten about after ordering food. As a good will they did give us a shot of tequila rose on the house which was nice but was wasted on me as I don't like tequila rose. Waiter was more focussed on trying to DJ than serving us (they already had a DJ). Atmosphere might have been better if we had gone a night where a big party wasn't going on but the underwhelming drinks and service alone means I probably won't be going back. The novelty of the drinks were cool but were not the best tasting cocktails I've had for the money I had spent.

   Report
3. N

   Nohjejrj

   1 review

   1.0

   1 review

   Dined 6 days ago

   overall1food1service2ambience2

   The drinks were great but the food wasn’t good. I recommend just going for drinks

   Report
4. KG

   KatieG

   1 review

   3.0

   1 review

   Dined on 7 May 2022

   overall3food4service2ambience3

   Very lovely place with great cocktail selection, waiters were good but some of the people of the “higher” role I’m guessing the mangers were really quite rude. We knew we had a 2 hour time limit but 20 minutes before the end of our time slot we was given our bill by one of them with her telling us here is your bill we need the table 10 minutes! Even though we had 20 minutes left. Still had some drink so we finished our drinks while being stared at the whole time by a unhappy lady waiting for us to leave. We left with 5 minutes to spare for them to clear the table, when we left we said thank you and bye with no reply back. Such a shame as all the other waiters were good and attentive.

   Report
5. s

   sunnygirl59

   Norfolk

   3 reviews

   1.0

   3 reviews

   Dined on 7 May 2022

   overall1food5service5ambience5

   Delighted with everything except the added service charge which I didn't notice until after I paid the waitress a tip, no wonder she said thank you thank you. Naught naughty, a service charge is not a right and should be up to the customer to judge if the service was worthy of a tip. Will check if this establishment will remove it if asked and if not, I'm afraid I won't frequent again.

   Report
6. KW

   KerryW

   1 review

   5.0

   1 review

   Dined on 2 May 2022

   overall5food5service5ambience5

   Will definitely be back when visiting Canterbury .

   Report
7. ME

   MollyE

   1 review

   5.0

   1 review

   Dined on 27 April 2022

   overall5food5service4ambience3

   Super delicious food, and friendly staff! Really enjoyed my evening there.

   Report
8. B

   Brooke

   1 review

   4.0

   1 review

   Dined on 23 April 2022

   overall4food4service2ambience4

   Took over 20 mins just to order our first drink! The servers kept going to the bigger tables that were spending more/eating! Other than that the drinks were very nice!

   Report
9. SB

   SamB

   1 review

   5.0

   1 review

   Dined on 21 April 2022

   overall5food5service5ambience5

   Amazing food and welcoming, friendly staff. Overall a really great place which we would recommend to anyone

   Report
10. MB

    MBH2788

    1 review

    2.0

    1 review

    Dined on 15 April 2022

    overall2food5service1ambience2

    I didn’t eat, so can’t comment on the food. We waited over 30mins for our drinks and then they still managed to give me the wrong drink.

    Report
11. LT

    LewisT

    Kent

    1 review

    5.0

    1 review

    Dined on 14 April 2022

    overall5food5service5ambience4

    Really chilled out bar good Shisha good food and excellent cocktails definitely go again in the future

    Report
12. L

    Laura

    Kent

    1 review

    3.0

    1 review

    Dined on 9 April 2022

    overall3food4service2ambience2

    Food was lovely but the staff could have been more happy in their jobs. They over charged us as well as other customers for their drinks.

    Report
13. KH

    KelseyH

    1 review

    3.0

    1 review

    Dined on 3 April 2022

    overall3food3service2ambience1

    Paid over £100 to sit next to someone jetwashing mats, it was all you could hear. He also did not have the correct safety equipment with him or warning signs for the public. A health and safety nightmare and a danger to himself and the public. If you are going to industrial clean next to customers, you need to ensure all hazards are taken into account. But the noise of the cleaning ruined what is normally a great place to go.

    Report
14. IL

    IzabelaL

    1 review

    5.0

    1 review

    Dined on 2 April 2022

    overall5food5service5ambience5

    Lovley staff ,good food and amazing cocktails out server was amazing took care of us all night

    Report
15. R

    Rosa

    Kent

    1 review

    1.0

    1 review

    Dined on 1 April 2022

    overall1food1service2ambience1

    We ordered 1 prosecco cocktail and 1 gin lemonade cocktail jug. Both of them was flat. We send prosecco cocktail back was not just flat it was warm. We did not finished cocktail jug too it was was awful. We had this jug last year and it was perfect. Worst experience ever. Will consider visit again.

    Report
16. VO

    VictoriaO

    1 review

    5.0

    1 review

    Dined on 30 March 2022

    overall5food5service5ambience5

    Had a lovely time, really good shisha and service will definitely come back

    Report
17. P

    Pret

    1 review

    4.0

    1 review

    Dined on 29 March 2022

    overall4food4service5ambience5

    Nice food and ambiance, service was of a high standard however food was overpriced

    Report
18. G

    Gigi

    Kent

    1 review

    5.0

    1 review

    Dined on 27 March 2022

    overall5food5service5ambience5

    Great food and great service! Really enjoyed our evening will recommend

    Report
19. GS

    GSalter

    Kent

    1 review

    3.0

    1 review

    Dined on 27 March 2022

    overall3food4service2ambience2

    Not the greatest service, took an hour for any food to come out, bought the starters and the mains at the same time but not the sides and left my daughter with no food at all for another 15 minutes after that, she ended up sharing mine until hers finally came. Sat in front of the door inside and kept getting really cold every time it was opened - which was a lot. This would be a great place for cocktails with friends but wouldn’t return for a family meal again.

    Report
20. OT

    OpenTable Diner

    London

    3 reviews

    5.0

    3 reviews

    Dined on 27 March 2022

    overall5food5service5ambience5

    Went for my partners birthday, was the perfect atmosphere to enjoy some drinks and nibbles! Attended Again for Mother’s Day and was brilliant. I would highly recommend to anyone!

    Report
21. A

    Ayda

    1 review

    5.0

    1 review

    Dined on 27 March 2022

    overall5food5service5ambience5

    Great food, friendly staff and an overall amazing experience.

    Report
22. CB

    ClaireB

    1 review

    3.0

    1 review

    Dined on 27 March 2022

    overall3food4service3ambience4

    Service was good, staff were friendly and helpful. Order taken quickly and drinks arrived quickly. However the food didn’t arrive to the table all at the same time. My son ate his food before the rest was bough out. The food we had was good when it eventuality arrived.

    Report
23. S

    Sammi

    1 review

    3.0

    1 review

    Dined on 26 March 2022

    overall3food4service1ambience3

    Excellent venue and food but the service was poor. Took us an hour to be served food and we had to go and enquire about utensils, paying etc as our waiter did not check our table regularly to see how we were coping.

    Report
24. OT

    OpenTable Diner

    Kent

    9 reviews

    5.0

    9 reviews

    Dined on 26 March 2022

    overall5food5service5ambience5

    First visit here but won’t be the last. Staff very attentive and friendly, along with great food and good service. Highly recommended.

    Report
25. P

    Portia

    1 review

    5.0

    1 review

    Dined on 25 March 2022

    overall5food5service5ambience5

    Absolutely lovely service !! Amazing atmosphere and 100% will be back perfect spot for a little drink , didn’t eat however will be back !!

    Report
26. DT

    DebbieT

    London

    1 review

    5.0

    1 review

    Dined on 19 March 2022

    overall5food5service5ambience5

    Very pleasant experience made to feel very welcome.

    Report
27. SH

    StephenH

    1 review

    5.0

    1 review

    Dined on 15 March 2022

    overall5food4service5ambience5

    In the last 2 months we've celebrated our daughters 21 & 18th birthdays here. Staff have been great, friendly, professional and attentive. Foods good, menu a bit lacking in choice but ok. Great cocktails and chilled atmosphere. Party members ages ranged between 18 & 'young' 70s and all enjoyed our time there. Thank you Citi Terrace for your hospitality.

    Report
28. P

    Paige

    Kent

    1 review

    4.0

    1 review

    Dined on 12 March 2022

    overall4food4service4ambience4

    A good place to go cocktails are lovely, Shisha is good but not amazing. Overall amazing energy

    Report
29. E

    Emily

    1 review

    2.0

    1 review

    Dined on 25 February 2022

    overall2food5service5ambience3

    Food and service were great. Waited very long for our drinks & the man in the toilets was rude to us.

    Report
30. k

    kozafi

    1 review

    4.0

    1 review

    Dined on 14 February 2022

    overall4food4service5ambience4

    calamari and garlic bread were absolutely amazing.

    Report
31. C

    Cjames

    1 review

    5.0

    1 review

    Dined on 12 February 2022

    overall5food5service5ambience5

    I have been lots of times before but last night I can for my birthday, I was treated so special with sparklers on my drinks to a free dessert. The food was AMAZING!! i just had the best time :) Thankyou so much

    Report
32. SW

    SamanthaW

    1 review

    4.0

    1 review

    Dined on 12 February 2022

    overall4food5service5ambience5

    Very nice place happy atmosphere good food lovely cocktails very friendly staff would definitely recommend it to freinds

    Report
33. M

    Matthew

    1 review

    5.0

    1 review

    Dined on 6 February 2022

    overall5food5service5ambience5

    Very nice food and drinks as always. Tried the shisha for the first time, very nice and coals were topped up which kept it going for a bit longer!

    Report
34. TS

    TomS

    1 review

    5.0

    1 review

    Dined on 5 February 2022

    overall5food5service5ambience5

    Was amazing, was really looked after. Will definitely come back.

    Report
35. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on 5 February 2022

    overall1food1service3ambience1

    Sat on top of each other, expensive for what you got

    Report
36. NC

    NatashaC

    Kent

    1 review

    5.0

    1 review

    Dined on 5 February 2022

    overall5food5service5ambience5

    Always a great night Great music and amazing cocktails

    Report
37. HS

    HayleyS

    1 review

    5.0

    1 review

    Dined on 29 January 2022

    overall5food5service5ambience5

    Staff were lovely and friendly. Drinks were good price and presented very well. The place was very clean and good distance between everyone

    Report
38. KM

    KatM

    1 review

    1.0

    1 review

    Dined on 21 January 2022

    overall1food1service1ambience1

    The bartender tried adding extra drinks to our bill. We had to contest this in order to have the drinks removed. There was then issues with the card reader and we had to try multiple times to pay. Eventually the payment went through and we were then running late for the last train home due to the delay. We had to run to try and catch the train and were then chased down by security. We stopped to speak with them and we were told we hadn't paid. We had to show proof from receipts and bank transactions. This took some time and we were highly offended being accused of making off without payment. This further delay then caused us to miss the last train home. Overall, the experience was poor and I would not recommend this place.

    Report
39. S

    Smith

    1 review

    3.0

    1 review

    Dined on 15 January 2022

    overall3food5service2ambience3

    Lady at front of house was polite and efficient. However once sat down service was slow. Also Asked if we could move tables as we was cold next to the door and was told by the lady to wait for a member staff. No staff came over.

    Report
40. SB

    SarahB

    1 review

    3.0

    1 review

    Dined on 8 January 2022

    overall3food5service3ambience5

    Food was so tasty but every time I finished a course I had a waitress come and ask me we were done as I was literally finishing the last bite of the course, my table was booked for two hours until 20:30 but this behaviour left us feeling a bit rushed like they wanted us out of the way before then

    Report