Clarence Restaurant (formerly Joules Pizzeria)

4.4
34 reviews
£25 and under
Contemporary British
The Restaurant and Bar at Clarence Court Hotel is the perfect place to meet and relax or dine with friends, family and colleagues. Why not book our private dining area for up to 12 people for that really special occasion. Indulge in a cocktail or 2 in our newly refurbished bar. Dine Al Fresco, in our bar or in the restaurant. Whether it is a leisurely breakfast, a light bite, or a sumptuous dinner prepared with fresh, seasonal produce, we are passionate about our food and our hand made, stone baked Pizzas are the best in town. Situated within Clarence Court Hotel, The Clarence Restaurant benefits from the original features of this character property but brought up-to-date with stylish, contemporary touches. With a separate bar area where diners can relax to enjoy a draught beer or a cocktail before or after their meal as well as a full range of coffees. The newly updated décor is a contrast of simple, fresh colours and modern artwork and lighting.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
What 34 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
food
4.6
service
4.0
ambience
4.2
value
Noise · Moderate
93% of people would recommend it to a friend
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DC
DeiniolC
Gloucestershire
1 review
Dined on 5 December 2020
Overall5food5service5ambience5

Outstanding food and friendly service. Would highly recommend

DP
DerekP
Bath
5 reviews
Dined on 4 December 2020
Overall5food4service5ambience4

Considering the current restrictions, this dinner was really good.

OT
OpenTable Diner
Oxford
1 review
Dined on 3 October 2020
Overall4food5service5ambience3

We are hoping to move to this area and this lovely hotel, bar and restaurant will be very handy. Great food and service and good quality wine. Service always attentive and friendly. My only suggestion would be to make the tables up with white table linen and some flowers/candles - whatever is possible in this Covid world. Maybe light a few more candles in the windows. Otherwise, I can’t fault it. Lovely little restaurant in a gorgeous square. Well done and keep up the good work

s
sharonk
1 review
Dined on 28 September 2020
Overall5food5service5ambience5

We thourouhly enjoyed dining at this resturant The service was excellent.the food was tasty and well presented. We would definately eat here again.

C
Callum
Czech Republic
2 reviews
Dined on 24 September 2020
Overall5food5service5ambience5

The service and ambience was amazing as well as the food! Amazing place for a cheap but civilised night of food and drinks. Very pleased!

KB
KarenB
Gloucestershire
1 review
Dined on 17 September 2020
Overall5food5service5ambience5

A real gem of a find, and so close to us.

Food and customer care was excellent.

Will definitely be back, with our friends too.

A
Aniko
London
1 review
Dined on 12 September 2020
Overall4food4service5ambience2

Not your most ambient restaurant for sure, but they serve lovely food and service is great.

HS
HelenS
1 review
Dined on 5 September 2020
Overall5food4service5ambience4

Great service. Covid safe so reassuring experience. Lovely food

JB
JulietteB
London
3 reviews
Dined on 25 August 2020
Overall4food4service4ambience3

This was off the beaten track and we were apprehensive, but so glad we went here for dinner. It was very busy due to the government 50% deal and there were only two staff running the bar and restaurant. However, the service was great, very efficient and friendly. The food itself was amazing and highly recommend it.
The restaurant is typical of a boutique hotel restaurant, so not always the same ambience, but still worth the visit for sure.

s
siobhanc
London
6 reviews
Dined on 24 August 2020
Overall5food4service5ambience5

Excellent staff well trained and friendly/helpful.

OT
OpenTable Diner
Gloucestershire
1 review
Dined on 22 August 2020
Overall4food4service4ambience4

We had a nice meal here, the menu was simple (which we like), service was good and the value was great

i
vipianmac61
Baltimore
15 reviews
Dined on 19 August 2020
Overall3food3service4ambience4

We booked a table having walked past a couple of times, plus the reviews were good. The service was good despite the fact it was busy due to the current eat out to help out deal. The starter was good but the main meals were disappointing. The steak was very chewy and the quantity of chips was poor. If I’d paid full price I would have complained. The Caesar salad with chicken was very uninspiring. Nowhere near enough salad and very bland. The chocolate brownie dessert was excellent. Given our experience it’s very unlikely we’d go back as the quality and quantity does not meet the price of the food.

T
Tagy
New England
2 reviews
Dined on 19 August 2020
Overall4food4service4ambience4

Food was very tasty and nicely presented. The staff were covid prepared wiping down tables, single use menus etc. Access to restaurant is down a flight stairs and the room was very warm I had to go outside to cool down between courses. Overall an enjoyable evening .

JS
JonS
Gloucestershire
1 review
Dined on 19 August 2020
Overall5food5service5ambience5

First time we visited Joules and it did not disappoint. Warm welcome from the staff and food excellent

EG
ElenaG
1 review
Dined on 18 July 2020
Overall5food5service5ambience5

Great food, lovely friendly staff! Really happy I chose Joules Bar!

A
Anne
New York Area
20 reviews
Dined on 14 March 2020
Overall4food5service5ambience3

Really lovely food. The ribs in particular were great. A pity that the restaurant was quiet as people stayed away because of the Coronavirus situation

J
Justin
1 review
Dined on 11 March 2020
Overall5food5service5ambience5

Booked a table for 5 for dinner after the races. A 10 minute walk from the racecourse on the route into town we arrived at 6.30 pm. Already busy when we arrived and a great atmosphere in the bar. Moved to the restaurant to a very comfortable table. Had an excellent meal, food was great and the service was super. Thank you. We’ll be back !

GK
GillK
Gloucestershire
1 review
Dined on 21 February 2020
Overall3food2service3ambience2

Husband had a steak and I had rack of ribs which were both mediocre. Not much imagination with accompaniments. Lovely waitress and staff though.

PR
PatR
1 review
Dined on 3 October 2019
Overall4food4service5ambience3

We were surprised to discover that Joules restaurant had no record of our booking when we arrived; fortunately it was not busy and we were able to be accommodated. But this is a bit disconcerting as to whether I use 'OpenTable' again.

SG
SueG
London
2 reviews
Dined on 1 October 2019
Overall4food5service5ambience1

Sadly very empty hence no ambience st all. I had the king prawn fajita which was excellent. It came with guacamole. Sour cream and salsa and made specifically to your liking. I went for mild and it was just right. Desserts were lovely too. Service was excellent and the staff were lovely

JT
JuliaT
Yorkshire
1 review
Dined on 13 September 2019
Overall5food4service5ambience5

Excellent meal. Cosy, felt comfortable there. Good value for money. Excellent service thankyou.

PC
PeterC
London
3 reviews
Dined on 28 June 2019
Overall1food1service1ambience1

Service was slow, food was mediocre, atmosphere was uninspiring. Sorry.

Clarence Restaurant (formerly Joules Pizzeria)
Responded on 10 July 2019

Thank you for taking the time to leave a review. I am genuinely sorry that you found the service to be slow and the food to be mediocre. We do cook everything fresh to order which at busier times can mean that food takes some time to come out, however we always do our best to ensure that food is to a high standard. Therefore it is disappointing to receive negative comments. If you had commented at the time, we would certainly have done our very best to rectify any issues. Kind Regards.

Report
OT
vipOpenTable Diner
Hawaii
2 reviews
Dined on 16 June 2019
Overall1food1service1ambience1

The doors were locked shut. They did not honor our reservation

SC
StephenC
1 review
Dined on 5 May 2019
Overall3food4service3ambience2

Visited on a Sunday evening and it was very quiet with only a few other guests in the restaurant. The food was good, I had mini rack of ribs (meat fell off the bone and the sauce was very tasty) to start. Main was chicken and prawn fajitas which were fine and still sizzling when they arrived and you could specify how spicy you wanted them which was a nice touch. Finished off with a cake dessert but that was still a little frozen inside but nice enough. Wine was not too expensive.

Overall cost was about £80 for 2 including wine.

Service was rather slow considering how empty it was and ambience was a little lacking as a result too, but on the upside it was quiet so easy to talk.


Worth a visit but perhaps on a night other than Sunday

ER
ElaineR
Isle of Wight
2 reviews
Dined on 20 April 2019
Overall5food5service5ambience5

The food was excellent and the service spectacular. The Canadian man that served us was really nice and nothing was to much trouble for him. Would definitely return and recommend.

OT
vipOpenTable Diner
Gloucestershire
3 reviews
Dined on 31 March 2019
Overall4food4service5ambience3

Nice food with an ambitiously wide menu . I had lovely, very nicely cooked and flavoured swordfish and my daughter had a very large burger. The only disappointing thing was the garlic bread which wasn’t very garlicky.
The host was lovely and very entertaining without being intrusive.
Decor a bit tired but it was quite quaint and quirky.
Overall it was a lovely lunch with nice food.

MI
MIchaelS
1 review
Dined on 13 March 2019
Overall5food5service5ambience5

Thank you for looking after us after racing last Wenesday your service was amazing nothing was too much trouble.The food was gorgeous i had the sirloin and chips with garlic mushroom sauce i dont know how you cook the chips but they were the best ive ever had.Background music that was playing was great too love a bit of float on by the floaters.! You will definitely be seeing us next year thanks again.Mick Smith.Mansfield.

BH
vipBernieH
Essex
132 reviews
Dined on 11 March 2019
Overall3food3service4ambience3

First visit for us. New assistant chef in the kitchen and it showed. Meals were slow to arrive and mixed in quality. We had a very good starter and a very moderate starter. Similarly with the main courses, one was very good and the other again rather uninspiring. By the dessert course we only went for the Profiteroles and they were served still frozen as the pressure evidently mounted in the kitchen. We ordered a couple of liqueur coffees, one turned up cold and the other a glass of straight liqueur, so another disappointment. A number of customers on adjoining tables were struggling by this point. On the positive side, the Manager certainly recognised the problems, was very apologetic and made every effort to rectify the problems. Yes it was busy but not full and it was the start of the Cheltenham Festival race week so was to be expected.

OT
OpenTable Diner
London
9 reviews
Dined on 3 March 2019
Overall5food5service5ambience4

We went here for my birthday and we had an amazing time. The restaurant wasn’t busy but we had fantastic service and the food was outstanding. All in all I can highly recommend this establishment and I give it five stars. Fabulous !

G
Gavsie007
London
5 reviews
Dined on 2 March 2019
Overall5food5service5ambience5

The whole evening was a very pleasurable experience and from the welcome we were made to feel at home and like nothing was too much trouble. can't say enough goods things about the whole team and meal was lovely as well.

RJ
RonaldJ
1 review
Dined on 14 February 2019
Overall5food5service5ambience5

Great food. Great veggie pizza. Suberb steak. Calamari was tender. Great service.
Thank you Scott. We'll be back again

CB
ChrisB
Gloucestershire
1 review
Dined on 24 January 2019
Overall5food5service5ambience5

We would absolutely recommend Joules Bar and Restaurant at Clarence Court Hotel, in fact we have already invited friends to come with us when they return from a cruise, as we can’t wait for a return to this lovely restaurant ourselves - the extensive menu was fully avaialable too. The food was outstanding, beautifully cooked and totally fresh, the service was excellent, as was our host, the wonderful conversationalist, Scott, with a goldmine of incredible information on popular music going back through many decades. The background music was awesome and inspired some excellent conversations making this a thoroughly enjoyable evening and experience all round. What an incredible find, lovely place, lovely food, magnificent host and a very affordable and extensive menu.

LT
LeoTraciW
Gloucestershire
1 review
Dined on 19 January 2019
Overall5food5service5ambience4

Had dinner and breakfast here while staying at the hotel and both meals were fab. Host was lovely and welcoming and accommodated our food needs.
Service was great too.
Clean and tidy restaurant made easier being within the hotel.

OT
OpenTable Diner
1 review
Dined on 28 December 2018
Overall5food5service5ambience4

We eat here a lot
The food is freshly cooked with a menu to suit most people’s taste
Meat from the grill pizzas pasta and a good choice of starters and
desserts
Staff are extremely friendly and you can spice your meal how you like
Good selection of wines and beers and for Cheltenham the price is very reasonable
On site parking makes it an easy option in Cheltenham and you are near enough from the town to walk there

FAQs

Clarence Restaurant (formerly Joules Pizzeria) does offer delivery in partnership with Deliveroo. Clarence Restaurant (formerly Joules Pizzeria) also offers takeaway which you can order by calling the restaurant at 01242 580411.

Clarence Restaurant (formerly Joules Pizzeria) is rated 4.4 stars by 34 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting bookings at the moment.