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Cocina - Norwich Terrace

3.7
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55 reviews
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£25 and under
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Mexican

Top tags:

Casual

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About

Hola! Cocina is a place where amigos gather to share a delicious Mexican meal in a fun, vibrant, modern setting. We provide our customers with a modern take on classic Mexican recipes such as tacos and burritos; while not forgetting the ever popular burger which we’ve given a Mexican makeover. We make Mexican food accessible to all by offering a wide range of meals which can be customized with extra spice and sauce depending on individual tastes.

Cocina is a relaxed environment for people to unwind and share a meal with friends and family.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Social Distancing
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waiting staff wear masks
What 55 People Are SayingWrite a review
Overall ratings and reviews
3.7based on recent ratings
3.8
food
3.9
service
3.6
ambience
3.7
value
Noise · Moderate
79% of people would recommend it to a friend
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L
Louise
1 review
Dined on 31 August 2020
Overall2food2service4ambience4

Nice staff but food was below average. Tortilla chips were stale, food was cold/lukewarm. Cocktails were nice enough.

VB
VickyB
Norfolk
1 review
Dined on 26 August 2020
Overall2food2service5ambience4

The restaurant is nice and staff good and helpful. Food was mediocre at best. Good value with eat out to help out discount but would ve quite expensive without for what you get.

N
Niki
Norfolk
3 reviews
Dined on 26 August 2020
Overall5food5service5ambience5

Enjoyed the food. Service was good. Tables had enough spaces apart

JC
JC83
1 review
Dined on 19 August 2020
Overall4food5service3ambience5

The food was amazing and the staff were friendly although I had to call them a few times before I could get thier attention and when they brought out my birthday dessert they didn't really make alot of effort to make it special apart from a sparkler on the ice cream. Apart from that everything was good.

AB
AmberB
Norfolk
1 review
Dined on 17 August 2020
Overall3food3service3ambience3

chill restaurant to dine in, there was plenty to chose from on the menu

ES
EmilyS
Norfolk
1 review
Dined on 15 August 2020
Overall5food5service5ambience5

Amazing food and service as always. The staff were very helpful when I asked for allergy information. Can’t recommend the place enough. My favourite place to eat out in Norwich.

Cocina - Norwich Terrace
Responded on 18 August 2020

Hi Emily, we really appreciate your feedback. We're glad you enjoyed your visit. We hope to see you back soon!

Report
M
Martin
1 review
Dined on 25 January 2020
Overall1food3service1ambience1

Food was fine for the price. Service however was terrible

TE
TEDR
Hampshire
2 reviews
Dined on 31 December 2019
Overall5food5service5ambience3

Great service and food. You do feel a bit like you are sitting in a public area, but that's not really an issue (although the outlook is a bit bland!).

SL
SLnorwich
Norfolk
1 review
Dined on 21 September 2019
Overall4food4service5ambience4

Good food, good service. Would go again.

E
Emily
1 review
Dined on 6 September 2019
Overall5food5service5ambience5

Every time I walked past to go to the cinema I said I would try Cocina as it catches your eye with the lights etc. Unfortunately I have a problem with red onion so it puts me off Mexican restaurants. I finally got the change to go and am glad I did. It was clean and so pretty inside. The music was good and mot too loud. It was out the way and not too busy. The waitress was helpful with my onion problem and I didn't react to any of the food which can happen. They have hats to take photos in and some interesting facts on the table about Norwich castle. I am glad I tried it and will go back at some point. Service was excellent. We got 20% off when purchasing cinema tickets.

SJ
SophieJE
1 review
Dined on 10 August 2019
Overall4food4service4ambience4

The food was tasty, service was good however there was a screen advertising 50% off our next visit however we were not given a food receipt * only a card receipt * and therefore cannot take advantage of the 50% off when we would love to go back with the whole family

TB
TraceyB
1 review
Dined on 30 July 2019
Overall5food5service5ambience5

I went here for my daughter's 9th birthday, there was 6 children and 1 adult. The food was served very quickly and it was delicious! Staff were very lovely to.

SO
StephenO
London
3 reviews
Dined on 22 July 2019
Overall5food5service5ambience4

An unplanned evening to start a week of birthday celebrations turned out to be a very enjoyable one. Starting from a warm welcome to excellent food and drinks, the service was friendly, efficient and professional. Food quality high, served in good time. Certainly a happy experience.

CB
CaroleB
1 review
Dined on 29 May 2019
Overall4food4service5ambience4

Thourily enjoyed our meal there, we weren’t hurried and sat for ages talking.

R
Raecci
Norfolk
1 review
Dined on 26 May 2019
Overall4food5service5ambience4

Our first visit to Cocina and we’ll be returning. The food was super tasty due partly to our waiter making great recommendation. A very enjoyable meal indeed!

TR
TRACEYC
Norfolk
1 review
Dined on 18 May 2019
Overall5food5service5ambience5

Great atmosphere, friendly staff remembered us from last visit (2 months ago) food is well presented, tasty and excellent value for money, we will definitely be back again soon.

IC
IngressC
1 review
Dined on 23 April 2019
Overall5food5service5ambience5

Staff friendly and organised. Prompt service and great food. Location is pleasant and ambiance lovely. Plenty of choice and food presentation good. Appetiser was courtesy of staff and nice touch. Overall exceptional and looking forward going again soon

V
Vlad
1 review
Dined on 14 April 2019
Overall5food5service5ambience5

Service was fast and thoughtful. Food selection was varied even with vegetarians in our party and not all dishes were spicy. Great view of the castle. Only minor negative points are music was rather loud if you wanted to talk while dining and the toilets were on the mall floor below which did not bother us but could be an issue if anyone in your party has mobility difficulties.

k
kerstinhermine
Norfolk
1 review
Dined on 28 February 2019
Overall4food3service5ambience3

We ordered from the tapas menu using Meerkat meals. The service was brilliant and most of our dishes tasted nice. It's not the coziest place but that was to be expected.

t
tracyg
1 review
Dined on 23 February 2019
Overall5food5service5ambience5

we had a great time food was lovely the waiter was brilliant we would definitely recommend to everyone

OT
OpenTable Diner
Norfolk
1 review
Dined on 14 February 2019
Overall5food5service5ambience4

Amazing food, great service from friendly staff

BC
BChan
Norfolk
1 review
Dined on 14 February 2019
Overall5food5service5ambience5

I loved the food, everything was so flavourful and tasty! The service was amazingly fast and friendly. Overall, would come here again!

VC
VictoriaC
Norfolk
2 reviews
Dined on 13 February 2019
Overall5food5service5ambience5

The food is amazing and generous! One of thw best vegan menus I have seen in a chain restaurant and everything was absolutely delicious! The flatbreads are so good!

AT
AlisonT
1 review
Dined on 12 February 2019
Overall4food4service4ambience1

Unfortunately there was loud work going on in the shopping centre which spoilt the evening as you could hardly hear yourself speak, but food was nice and service was good

PA
PAULINEP
Norfolk
1 review
Dined on 12 February 2019
Overall5food5service5ambience5

Excellent service, food was lovely, wasnt sure about having mexican but it was better than expected. Portion sizes spot on. Very relaxed feeling in restaurant, will definitely go again.

CB
ChelleB
1 review
Dined on 19 January 2019
Overall5food5service5ambience5

Really lovely evening, polite staff and excellent fresh tasting food. Perfect location for Cinema and we got a discount when we presented our cinema tickets which was a added bonus.

DM
DeanM
San Francisco
1 review
Dined on 5 January 2019
Overall5food4service5ambience4

Excellent service , food and great value for money . First time and will not be the last time .

S
Steffi
Gloucestershire
4 reviews
Dined on 30 December 2018
Overall2food2service4ambience2

Our waitress was really lovely. Most of the food was good, the wraps and sweet potato fries were really nice, the meatballs were good and spicy. I would not recommend the steak.

GW
GordonW
Norfolk
1 review
Dined on 14 December 2018
Overall5food5service5ambience5

We enjoyed our meal here. Using Meerkat two for one made it excellent value!

OT
OpenTable Diner
Norfolk
5 reviews
Dined on 12 December 2018
Overall2food2service1ambience1

Was really looking forward to trying somewhere new, but we were left sadly disappointed.
Although the food was tasty, chips were piping hot but the rest of the food was stone cold. Drinks order was served incorrectly and waitress walking around asking people if they had ordered the food she had in her hand - she didn’t have a clue which order was where. Waitress also rather abrupt and threw food down before walking off. One member of the party received their food about 5 minutes before the rest of us. We witnessed one couple complain and leave having not even touched their food/drinks.
Just to say there are no toilets in the restaurant, you have to go down to the lower floor in the Mall to use public toilets which isn’t ideal.
We won’t return.

KS
KathrynS
Norfolk
3 reviews
Dined on 26 October 2018
Overall4food5service4ambience3

Food was enjoyable and atmosphere was good although the music was far too loud. Perfect for Vue cinema as we did

L
Lupsy
Norfolk
4 reviews
Dined on 20 October 2018
Overall5food4service5ambience4

Wanted a quick bite to eat and after reading reviews decided to give this restaurant a try as we hadn’t visited before. Food tasted good and the service was excellent with helpful and attentive staff. Will definitely visit again.

BS
BonnieS
Norfolk
1 review
Dined on 5 October 2018
Overall5food5service5ambience5

Lovely service! I arrived earlier than my partner (we’d booked a table for two) and the staff were very attentive and made sure I was alright and even helped explain certain parts of the menu which I didn’t understand. Very quick to receive our Tapas which was delicious, and when we asked for the bill - payment was prompt. All in all a lovely experience and I would happily go there again.

R
Rebecca
Norfolk
1 review
Dined on 24 September 2018
Overall4food4service5ambience5

Food was very nice on the whole. I was a little disappointed that spices covered absolutely everything but my date loved it. 2 meals and 2 drinks came to £21... value for money.

EB
EmmaB
Norfolk
1 review
Dined on 14 September 2018
Overall4food4service4ambience4

Very friendly staff and a nice menu. Menu caters for GF and Vegans.

JL
JamesL
Norfolk
1 review
Dined on 31 August 2018
Overall4food4service5ambience4

Nice food but could do with toilet facilities onsite

JW
JanetW
1 review
Dined on 23 August 2018
Overall3food3service4ambience3

We had dinner before the cinema so convenient, service good

D
Db15
London
3 reviews
Dined on 20 August 2018
Overall2food2service1ambience2

Service so slow or really fast with waitress standing over us while trying to decide. Ordered mexican hash and my friend nachos with chicken. Waiter turned up - we have no mexican hash to me and to my friend yours is ready ?!?! Had to keep calling staff over for drinks and waited nearly 20 mins for bill .... would have been understandable if busy but only 4 tables. Disappointing as was so looking forward to trying.

C
Clair8
1 review
Dined on 22 July 2018
Overall2food2service1ambience1

First time there, waited awhile for food, there was not many people in there for a Sunday evening, the waiter came over with nacho and said that sorry for the delay. When we got the food it was lovely, but the waiter and waitress kept coming over to see if everything was ok so we could not really enjoy it, we had some bowls that the fries was in and I put mine in front of me, they came back to ask if we was ok and lent across us to take the bowls they could have walked around or left them until the end. Was so hot in there not much air coming through the terrace window,Was a new place to try, sadly we won't come back

DH
DavidH
Norfolk
2 reviews
Dined on 21 July 2018
Overall2food2service2ambience3

Been before and enjoyed the food/atmosphere. This time we eating prior to going yo the cinema and were seated quickly and got drinks. Waitresses seemed fine. Starter came quickly but we were waiting around 30 mins before our main arrived. My tacos tasted OK but were a bit dry. Like they had been left out for a while. Wife's meal was OK. Had to run at the end as had to get to the cinema. No idea why such a delay as the restaurant was quiet. Not saying I wouldn't go back but is now down my list of restaurants to consider. A bit disappointing really.

FAQs

Cocina - Norwich Terrace offers takeaway which you can order by calling the restaurant at 01603 927737.

Cocina - Norwich Terrace is rated 3.7 stars by 55 OpenTable diners.